Salesforce Business Analyst at WarpDrive Tech Works · Remote, Bengaluru (Bangalore), Delhi, Gurugram, Noida, Mumbai · 2 - 5 years · ₹4L - ₹10L / yr · Profitable · Remote friendly · Posted 28 Nov 2025

We’re looking for a Salesforce Business Analyst to join our growing team at WarpDrive Tech Works. If you love solving problems, working with clients, and turning ideas into real business solutions, this role is for you.
What You’ll Do
- Work with clients and users to understand business needs and translate them into clear requirements.
- Support end-to-end delivery of Salesforce solutions across Sales, Service, and Experience Cloud.
- Create user stories, process flows, data flow diagrams, and documentation.
- Work closely with developers and architects to ensure solutions meet business goals.
- Participate in client demos, requirement workshops, UAT, and end-user trainings.
- Help define project scope, identify risks, and support backlog planning.
- Collaborate across teams and contribute to digital transformation initiatives.
What We’re Looking For
- 1–3 years of experience as a Business Analyst in Salesforce or digital transformation projects.
- Strong understanding of SDLC, Agile methods, and business process mapping.
- Experience gathering and documenting requirements, workflows, and user stories.
- Ability to work with cross-functional teams and communicate effectively with clients.
- Hands-on understanding of Salesforce configuration concepts (validation rules, workflows, etc.).
- Salesforce Admin Certification preferred; Service/Sales Cloud certification is an added advantage.
- CBAP or similar certification is a plus.
Why Join WarpDrive?
- A calm, supportive, and collaborative work environment.
- Small, focused teams where you can do meaningful work.
- Exposure to multiple industries and real impact on enterprise-level solutions.
- Opportunities to learn, grow, and participate in Salesforce transformation projects.
If you’re passionate about business analysis, eager to learn, and want to build your career in Salesforce, we’d love to talk to you.

About WarpDrive Tech Works
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Job Title: Technical Business Analyst| B2B
Work Location: Work from Home
Job Type: Full-time
Experience: 1+ year
Company Location : Work from Home
Website : https://www.mayuraconsultancy.com/careers/mcs-business-systems-analyst-opening?r=jlp
Skills:
- Proficiency in business analysis tools (e.g., Microsoft Excel) and documentation tools (e.g., JIRA, Confluence).
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About Us:
Mayura Consultancy Services (MCS) is a leading software consultancy and development company, serving a customer base in more than 25 countries. Specializing in digital transformation, MCS offers a comprehensive range of innovative solutions tailored to diverse business needs. Our offerings include custom software development, e-Commerce development, mobile and web applications, cloud integration, and enterprise resource planning (ERP) systems that enhance efficiency and streamline operations.
Job Overview
We are seeking a skilled and motivated Business Analyst to join our dynamic team. The Business Analyst will be responsible for gathering, analyzing, and documenting business requirements, and working closely with cross-functional teams to ensure that business needs are met. This role will play a key part in improving business processes, optimizing systems, and ensuring the successful delivery of projects.
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- Requirement Gathering & Documentation: Work with stakeholders to gather and document business requirements through interviews, workshops, and research. Develop detailed specifications and use cases.
- Process Analysis & Optimization: Analyze current business processes and workflows to identify areas for improvement. Propose solutions and strategies to enhance business performance.
- Data Analysis & Reporting: Conduct data analysis to support decision-making and provide insights into business performance. Create dashboards and reports for business stakeholders.
- Collaboration with Teams: Work closely with product managers, developers, and other business units to ensure seamless implementation of business requirements.
- Project Management Support: Assist in project management activities, including tracking progress, managing timelines, and ensuring project goals are met.
- Stakeholder Management: Communicate effectively with stakeholders at all levels to ensure expectations are aligned, and business needs are understood and delivered.
Benefits of Working with MCS:
- Work From Home: Enjoy the flexibility of working entirely from the comfort of your home, achieving a better work-life balance while contributing to impactful research initiatives.
- Direct Collaboration with Founders: Collaborate directly with MCS's founding team, gaining valuable insights and mentorship while contributing to the company's growth.
- Access to Premium Tools: Utilize the latest research tools and software to enhance your work efficiency and effectiveness.
- Recognition and Growth Opportunities: Potential for career advancement based on performance, with opportunities to take on more responsibilities and grow within the company.
- Comprehensive Benefits: Enjoy insurance coverage, paid leaves, and additional perks that support your well-being and work-life balance.
Ready to start your journey as a Business Analyst? Apply Now!
Apply : Please apply using the URL below Once you complete the application form, we will review your profile and get back to you.
Website:
https://www.mayuraconsultancy.com/careers/mcs-business-systems-analyst-opening?r=jlp
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Agentforce and AI
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Development and DevOps
- Git/GitHub
- CI/CD Pipelines
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- Deployment tools such as Copado, AutoRABIT, Gearset, or Jenkins
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- Proven ability to mentor and groom junior team members.
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- Experience in requirement gathering, solution discussions, technical documentation and requirement translation.
- Experience in task planning, effort estimation, sprint planning and execution tracking.
- Ability to manage multiple priorities while ensuring successful project delivery.
- Excellent analytical, problem-solving and decision-making skills.
Certifications (Mandatory):
Candidates should possess multiple Salesforce certifications, including:
- Salesforce Certified Administrator
- Salesforce Platform Developer I (PD I)
- Salesforce Platform Developer II (PD II)
- Salesforce Sales Cloud Consultant
- Salesforce Service Cloud Consultant
- Salesforce Agentforce Certification (Specialist/Developer or equivalent)
Additional Salesforce certifications will be an added advantage.
Nice to have skills:
- Experience working in Agile environments.
- Exposure to enterprise-scale Salesforce implementations.
- Strong understanding of integration architecture and middleware platforms.
- Excellent stakeholder management and presentation skills.
- Self-driven, proactive and capable of independently driving technical discussions with customers.
Desired attributes:
- Excellent verbal and written communication skills.
- Strong leadership and mentoring capabilities.
- Client-first approach with exceptional stakeholder management skills.
- Strong ownership mindset with accountability for end-to-end delivery.
- Ability to work effectively in cross-functional and distributed teams.
- Excellent planning, prioritization and execution skills.
- Strong collaboration and conflict-resolution abilities.
Why join us?
- Opportunity to lead large-scale Salesforce transformation programs.
- Work directly with global clients and enterprise implementations.
- Exposure to cutting-edge Salesforce AI and Agentforce technologies.
- Collaborative, learning-focused work culture with opportunities for career growth and leadership.
Interview process
2 rounds of discussion.






