
● Inbound calling for customer service.
● Identify and assess customers’ needs to achieve satisfaction.
● Build sustainable relationships and trust with customer accounts through open and interactive
communication.
● Provide accurate, valid and complete information by using the right methods/tools.
● Handle customer complaints, provide appropriate solutions and alternatives within the time limits;
follow up to ensure resolution.
● Keep records of customer interactions, process customer accounts.
● Follow communication procedures, guidelines and policies.
● Take the extra mile to engage customers.

About NoBroker
About
NoBroker is a new and disruptive force in the Real Estate Industry. We’re a site that’s built to let you buy, sell, rent, find a PG or a flatmate WITHOUT paying any brokerage.
Our mission is to lead India’s real estate industry, towards an era of doing real estate transactions in a convenient and brokerage-free manner. We currently save our customers over 250 crores per year in brokerage. NoBroker was founded by alumni from IIT Bombay, IIT Kanpur & IIM Ahmedabad in March 2014 and have since served over 35 lakh customers. As a VC funded company, we’ve raised over 20M+ in a couple of rounds of funding. We’re a team of 350 people driven by passion, the passion to help you fulfil your housing requirement, without paying a hefty brokerage.
NoBroker has worked tirelessly to remove all information asymmetry caused by brokers. We also enable owners and tenants to interact with each other directly by using our technologically advanced platform. Our world-class services include-
1-Verified brokerage-free properties for buyers and tenants
2- Quick brokerage-free tenants & buyers for property owners
3-Benefit rich services including online rental agreement and dedicated relationship managers
Our app (70 lakhs+ downloads) and our website serve 4 cities at present – Bangalore, Mumbai, Pune and Chennai. Our rapid growth means that we will keep on expanding to more cities shortly.
Are you looking for huge work- independence, passionate peers, steep learning curve, meritocratic work culture, massive growth environment with loads of fun, best-in-class salary and ESOPs? Just apply to our jobs below :-)
Company video


Photos
Connect with the team
Similar jobs



Job Title : Sr. Data Scientist
Experience : 5+ Years
Location : Noida (Hybrid – 3 Days in Office)
Shift Timing : 2 PM to 11 PM
Availability : Immediate
Job Description :
We are seeking a Senior Data Scientist to develop and implement machine learning models, predictive analytics, and data-driven solutions.
The role involves data analysis, dashboard development (Looker Studio), NLP, Generative AI (LLMs, Prompt Engineering), and statistical modeling.
Strong expertise in Python (Pandas, NumPy), Cloud Data Science (AWS SageMaker, Azure OpenAI), Agile (Jira, Confluence), and stakeholder collaboration is essential.
Mandatory skills : Machine Learning, Cloud Data Science (AWS SageMaker, Azure OpenAI), Python (Pandas, NumPy), Data Visualization (Looker Studio), NLP & Generative AI (LLMs, Prompt Engineering), Statistical Modeling, Agile (Jira, Confluence), and strong stakeholder communication.
Executive Assistant
We have an exciting opportunity for someone who is passionate about people management and is good at multi-tasking. Do you enjoy organizing, setting up events or meetings and aiding those who need help? Executive Assistants do a lot of different things, work with a lot of different people, and end up advancing to a lot of different careers. This position comes along with variability, excitement, and independence.
Location: Alwarpet, Chennai
Job Description:
As an Executive Assistant to the General partner at Boldcap Venture Partners LLP, you will work closely with the partner, schedule meetings for the partner, ensure smooth running of the office, manage HR related activities and manage internal and external communication with employees, vendors and other teams.
Responsibilities:
- Acting as the point of contact between the executives, teams and internal or external colleagues.
- Organizing meetings and closing the loop end to end.
- Handling correspondence directed to general partner.
- Making travel arrangements and detailed travel itineraries of the general partner.
- Taking dictation and minutes and writing them up subsequently.
- Responding to emails and document requests on behalf of executives.
- Producing reports and presentations.
- Co-ordinate with vendors and ensure payments are being processed in time.
- Maintaining the current filing and database system and looking for ways to improve current systems.
- Maintain all expenses sheet with supporting documents like bills, invoices etc.
- Maintain salary file of all employees with reimbursement details if any, check the same and provide to the accounts/payroll team for payroll processing of all Boldcap employees on 30th//31st of every month.
- Co-ordinate with accounts & compliance team for bookkeeping and filing activities.
- General administration and HR-related activities.
- Ensuring employees are adhering to all the policies (travel policy, leave policy etc.) of the company.
- Maintain all leave requests of the employees and keep track of balance leaves in their credit as per the leave policy.
Minimum Qualifications:
- Bcom/Mcom/BBA.
- Must have at least 1 year experience as an EA and possess 5 or more years of experience in total.
- Event management skills & team handling skills will be an added plus.
Other Skills:
- Well-organized, detail-oriented, ability to multi-task with great follow-up skills.
- Excellent time management skills.
- Well-developed organizational skills.
- Attention to detail.
- Great verbal and written communication skills.
- Professional discretion.
- Demonstrate excellent organizational skills, communication skills, and problem-solving skills.
- Diversified people management skills.
- Proficient in MS Office suite, Google suite etc.
Summary of Role
Innovate to solve the world's most important challenges. We are looking for Advanced User Exp Designer with strong capabilities to design and own the product experience. The designer would be responsible for end to end interaction and visual design.
Responsibilities
- Own the design execution while working closely with key stakeholders in design, engineering and business stakeholders to solve user needs and business goals
- Demonstrate mastery of the end-end UX process, including user research for discovery and product definition, and multiple methods of formal and informal user evaluations
- Demonstrate a strong understanding of Agile / Lean UX methodologies
- Prioritize backlog effectively; communicate clear timelines and status updates at all levels
- Guide effective documentation and communication of design - via wireframes, mockups, prototypes and user stories
- Conduct research and evaluation of designs, as well as emerging technology, industry, and market trends
Must Have Background for this Role:
- Bachelor's degree preferably from tier 1/ tier 2 design school.
- Outstanding user experience design portfolio
- Bachelors degree in human factors, psychology, user experience design or related degree
- Some experience in user experience design, interaction design or human factors
- Proficient user experience design skills, e.g., customer journey map, experience diagramming, task analysis, workflow design, etc.
- Experience with observational research and usability testing
- Graduate degree in user experience design, human factors, interaction design or related discipline.
- Fluent with design sketching and prototyping tools, e.g., Axure, Balsamiq, Visio, etc.
- Experience with design trends, benchmarking, forecasting and concept creation
- Experience with project planning, scoping and execution in a phase-gate and/or agile environment
Required Skills for this Role:
- Has 5+ years of experience (e.g. interaction, graphic, visual, product, industrial), User Experience, HCI, or a related field
- Must have strong background in interaction/UX design and continue to be hands-on as an interaction designer
- Conducts user research to understand user needs, mental models and working contexts
- Synthesizes output of stakeholder research & creates visualizations that effectively summarize key insights related to user and customer needs and behaviors, product definition.
- Has real-world experience in managing projects & stakeholders
- Skilled in standard design & wireframing tools (Adobe CC, Sketch) and visual communication
Job Description: Design Consultant
As a Design Consultant for the Ligne Roset French Luxury Furniture brand, you will be responsible for working with a team at the Boutique in understanding customer requirements and crafting solutions using the Company’s product portfolio. This role requires experience in retail of luxury furniture.
Job Requirements:
Delivering an outstanding customer experience:
- Engaging with customers to understand their furniture needs and providing recommendations that meet their requirements.
- Attending to walk in customers’ inquiries.
- Promoting sales of high-end furniture and lifestyle accessories.
- Guiding customers through the purchasing process, including explaining product features and benefits, pricing, warranties, and delivery options.
- Responding to customer inquiries, complaints, and feedback promptly, ensuring resolution to their satisfaction.
- Building and maintaining strong relationships with customers to foster loyalty and repeat business.
Sales and Business Development:
- Meeting and exceeding sales targets and KPIs set by the management.
- Proactively engaging with customers to drive sales, building customer loyalty, and increasing market share.
- Building a robust pipeline of potential customers and maintaining an accurate customer database.
- Identifying opportunities to cross-sell and up-sell products and services to customers.
- Maintaining an up-to-date understanding of market trends, competitor activity, and industry developments to identify new opportunities for growth.
Store Operations:
- Ensuring that the store is well presented, and the products are displayed attractively and prominently.
- Maintaining accurate inventory records and ensuring the store is adequately stocked.
- Ensuring that the store is clean, tidy, and meets health and safety standards.
- Providing feedback to the management on customer preferences, product demand, and store operations to continuously improve the business.
Candidate Qualifications & Skill Requirements:
- Bachelor’s Degree in Architecture or Interior Designing
- 2+ years of experience in retail sales, preferably in luxury furniture industry.
- Excellent verbal and written communication skills.
- Strong sales and negotiation skills.
- Demonstrated ability to build and maintain strong customer relationships.
- Ability to work independently and as part of a team.
- Strong organizational skills and attention to detail for tracking information in MIS.
Location: Prabhadevi, Mumbai
Reporting To: Boutique Manager
About us:
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gift and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.


Primary Responsibilities
- Architect and drive complex software performance improvement projects that mitigate the performance challenges of the product and establish new guidelines for future product features
- Work with the development team, and database administrators to analyze performance bottlenecks, make recommendations to address performance concerns, and co-design performance into new feature development
- Efficiently working with various profiling and monitoring tools to identify performance and concurrency bottlenecks, propose and implement optimizations to improve cloud product
- Review end-user usage patterns and customer logged performance defects and enhance performance test coverage based on gaps identified.
- Understand database internals, server and storage system design, application interactions with database queries and stored procedures and with other downstream systems
- Troubleshoot issues experienced by users and propose solutions
Basic Qualifications
- 8+ years of experience in implementing and driving software performance engineering projects and solutions. Advanced level experience with concurrency, multithreading, and distributed system architectures
- Experience analyzing performance bottlenecks with application code interfacing with databases using ORM Frameworks, cache layers, data storage, servers, networking, and database query protocols including developing stored procedures, SQL queries, and database applications
- Working knowledge of relational database internals (locking, consistency, replication, serialization, failover, recovery)
- Comfortable with Windows, SQL Server, .NET Framework/Core, GIT, Nuget, SPA, Modern UI Frameworks, ORM Framework NHibernate in terms of both tools and application development
- Passionate about finding software performance bottlenecks and optimizing code to produce a better customer experience
- Experience with APM (Application Performance Monitoring), RUM (Real User Monitoring), and other Dev tools used for Performance monitoring and analysis
- Experience with performance bottleneck analysis, system design for scaling
Job ID: RP1001
Required Experience- 4+ years
Expected joining within two weeks
Preferred Skills:
- Good communication skills in English (Written and Oral)
- Strong knowledge of RDBMS concepts
- Strong analytical and problem-solving skills
- Experience in performance tuning
- Experience in interaction with the customer
- Technical skills Java, HTML, CSS, TypeScript, SpringBoot, Hibernate, Microservices
- Preferred Tools (SVN, GIT, Maven, Jenkins Jira Confluence)
- Ability to explore the application by himself/herself from the training provided
Responsibilities:
- New feature development or enhancement or change request activities (Requirement analysis, Requirement documentation, Design, Coding, Review, Testing and Release process)
- Defect Fixing (Defect analysis, route cause identification, Code change, testing, obtaining user confirmation and release process)
- Support tasks (Ticket analysis, data uploading, performance tuning, job monitoring, any analysis task, ReportGeneration and etc.,)
- Level 2 and Level 3 support (Support process adherence)
- Functional and technical or solution documentation preparation
- Execution will either be Waterfall or Agile
- The process needs to be followed as defined by RBEI or RBEI’s Customer
- Preparation & participation in the project status and review meeting
Job Locations: Bangalore, Pune, Chennai, Dehradun, Mohali, Panchkula, or Gurugram (Currently Remote)
**Work remotely / Work From Home with BigStep Technologies throughout your tenure**
Desired candidates must have 7+ years of total experience in backend development with good expertise in MEAN Stack (MongoDB, ExpressJS, AngularJS, Node.js) and JavaScript, along with strong development and coding skills, good analytical and problem-solving skills.
Roles and Responsibilities :
What You'll Do
- Create the system architecture for any product from scratch as well as drive it for more than one development teams
- Design and deliver solutions that enable fast and efficient deployment of quality code to production
- Document the architectural blueprint and end to end design through flowcharts and diagrams.
- Set coding standards for development teams and ensure all released code is following standards
- Oversee the code review process, performing reviews when necessary
- Establish strong communication channels and relationships with the development teams, supporting them throughout the release cycle
- Continuously evaluate the existing software to identify areas of improvement and ensure architectural integrity as additional features are added.
- Lead DevOps and implement tooling and process improvements when you identify gaps
- Work with various stakeholders and identify the scope of the work, provide high level estimations, create a timeline and come up with the approach and design for the same.
- Evaluate and recommend tools, technologies and processes to ensure the highest quality product platform.
- Coach and mentor the development teams to improve the overall expertise and skills of the team.
- Take care of the development of critical components and POCs for new technologies to be used.
- Deliver high quality deliverables individually/as a team adhering to industry best practices.
- Troubleshoot any errors or issues that arise in the application/infrastructure components quickly and efficiently.
What You Bring
- 7+ years in software development or product engineering
- Proficient in MEAN Stack
- Good experience in backend development with Node.js
- Expertise in developing RESTful APIs
- Have created multi-transactional and highly redundant systems from ideation to production
- Customer-centric mindset
- Expertise in Agile SCRUM best practices
- Expertise in implementing front-end of applications using HTML5, Angular.js
- Proficient in MVC, OOPS concepts, Web Development Concepts, HTML, JSON, REST API development
- Strong coding skills, good analytical and problem-solving skills
- Ability to break down complex technical concepts into something digestible by non-technical stakeholders

- 2+ years of Hands-on experience in Python, Django, Flask, Bottle, Design Patterns, Web Services (SOAP/HTTP, REST APIs)
- 2+ years of hands-on experience with Postgress, MongoDB.
- Experience with cache-store / message broker like Redis / RabbitMQ / Kafka
- Experience with AWS
- Experience in front-end development using react.js is a plus.
- Proficient understanding of code versioning tools, such as Git / Mercurial /bitBucket.
- DevOps knowledge to deploy code in production and hands-on experience with docker / Kubernetes.
- Self-motivated and a good team player.
- Good communication and interpersonal skills.
- Bachelor’s Degree in Engineering from a reputed Institute

- Maintaining existing Android applications and developing new features for the same.
- Ensuring the best possible performance, quality, and responsiveness of the application.
- Developing cross-platform applications on hybrid frameworks like Ionic/Flutter.
- Testing and maintenance of applications across device models and platforms.
Requirements:
- Strong understanding of Android SDK, Android architecture, and different Android versions.
- Experience with building hybrid (or native iOS) applications.
- Working on applications featuring multiple services and multi-threading.
- Strong knowledge of Runtime Environments, Location services, Android support libraries.
- Well acquainted with Android Studio and various profilers.
- Strong REST fundamentals, Java, XML, JSON, Web Services, SQLite databases.
- Object-oriented Java programming and multi-threading concepts.
- Proficient in using data structures.
- Ability to write optimized algorithms.
- Strong debugging skills.
- Customizing Android OS for the company's embedded gateway devices.
- Hands-on experience with Android JNI and SE Linux is highly valued.


We have an existing product that's being used by thousands of customers worldwide and are looking to upgrade our design and launch new features that will serve customers worldwide.
Why join PriceLabs?
PriceLabs was founded in 2014 and has been consistently growing over the past couple of years.
We have established ourselves as a leader in revenue management for Short-term rentals.
We serve thousands of customers worldwide, and our customers love the product! (NPS in the 70s, Customer reviews here)
We are a global team of passionate individuals that accepts open communication, empowerment, and a shared focus on customer success.
We are a freemium product, and the UX plays an important part in convincing the customer.
Responsibilities:
You will work with JavaScript, HTML and CSS. We are a RoR platform so understanding how ruby interacts with HTML would be ideal but not preferred.
Build and maintain existing web/mobile experiences.
Collaborate with design to deliver projects on time.
Write quality code so others in the team can understand and test it throughly on modern browsers and mobile.
Take initiative to modernize our platform to use the latest techniques
Continuous improvement to our web stack, set standards, automate mundane tasks
Requirements:
At least 3 years experience in front-end web development.
You should be comfortable working with git, visual studio code(or any IDE that you prefer), and test it to the last pixel.
Ability to architect and develop your own API on the front end.
Experience with monitoring and error reporting tools in front-end applications.
Partner closely with the product designer and have experience with Sketch/Figma is helpful.
Experience building websites that integrate with APIs using frameworks like React, Vue, or Angular.

