SAP PMGM Consultant

About the Role:

We are seeking a skilled and driven Backend Developer to join our team. The ideal candidate will have experience in database design (RDBMS and NoSQL), REST API and GraphQL development, cloud services, and programming with a strong foundation in Node.js and TypeScript. You’ll be responsible for designing and implementing scalable backend solutions, ensuring high performance, security, and reliability.

If you’re passionate about backend development, learning new technologies, and building modern applications, this is the role for you.

Key Responsibilities:

Backend Development:

Develop and maintain robust, scalable backend services using Node.js with TypeScript (strict mode).

Build APIs with REST and GraphQL, ensuring high security and performance.

Implement various authentication mechanisms such as OAuth2.0, SAML, JWT, MFA, and optionally, passkeys.

Database Design:

Design and optimize schemas for both relational (PostgreSQL, YSQL) and NoSQL (DynamoDB, MongoDB) databases.

Develop efficient data models for large-scale applications.

Cloud Services & Serverless Architecture:

Work extensively with AWS Cloud services, and optionally Azure and GCP.

Design and implement serverless architectures and event-driven systems using frameworks like AWS Lambda or equivalent on Azure/GCP.

Configure and manage webhooks for event notifications and integrations.

Programming Principles:

Apply design patterns, SOLID principles, and functional programming practices.

Showcase eagerness to learn new programming languages and paradigms.

DevOps & Deployment:

Utilize Docker and Kubernetes (K8s) for containerization and orchestration.

Collaborate with DevOps teams for CI/CD pipelines and scalable deployments.

Tools & Utilities:

Use Postman, Swagger, and cURL for API testing and documentation.

Demonstrate strong knowledge of Unix commands for troubleshooting and development.

Version Control:

Work collaboratively using Git for versioning and code management.

Key Skills & Qualifications:

Must-Have:

Proficiency in Node.js with TypeScript (strict mode).

Experience with the NestJS framework.

Expertise in RDBMS and NoSQL database design and optimization.

Hands-on experience with REST API and GraphQL development.

Familiarity with authentication protocols such as OAuth2.0, SAML, JWT, and MFA.

Strong understanding of AWS Cloud Services and Serverless Architecture.

Nice-to-Have:

Exposure to Azure and GCP serverless frameworks.

Knowledge of webhooks for event handling.

Experience with passkeys as an authentication option.

Soft Skills:

Problem-solving mindset with a passion for tackling complex challenges.

Ability to learn and adapt to new tools, frameworks, and programming languages.

Collaborative attitude and strong communication skills.

What We Offer:

Competitive compensation and benefits package.

Opportunity to work with modern technologies in a fast-paced environment.

A culture of learning, growth, and collaboration.

Exposure to large-scale systems and exciting technical challenges.

Responsibilities:

• Develop and maintain web applications using the Laravel PHP framework.
• Write clean, efficient, and secure code following best practices.
• Troubleshoot and debug issues reported by users or during testing.
• Implement Web applications using PHP and Laravel framework.
• Translate client requirements to application design.
• Should be familiar with CodeIgniter, Laravel etc.
• Strong Logical, problem-solving skills and attention to detail.
• Keeping track of and reporting on Laravel work.
• Stay updated with the latest Laravel developments and web development trends.

Requirements:

• 1 to 3 years of professional Laravel development experience.
• Strong understanding of PHP and object-oriented programming.
• Proficiency in front-end technologies (HTML, CSS, JavaScript).
• Knowledge in Bootstrap, JSON, jQuery
• Knowledge of SQL and database systems.
• Problem-solving and analytical skills.

·What You will do

● Create beautiful software experiences for our clients using design thinking, lean and agile methodology.

● Work on world-class software products using the latest cutting edge technologies and platforms.

● Work in a dynamic, collaborative, transparent, non-hierarchical culture.

● Work in collaborative, fast-paced and value-driven teams to build innovative customer experiences for our clients.

● Help to grow the next generation of developers and have a positive impact on the industry.

Basic Qualifications

● Experience: 4+ years.

● Hands-on development experience in backend, Java, SprintBoot, Hibernate, SQL, MongoDB, Jenkins, Microservices etc...

● Server-side development experience mainly in JAVA.

● Passion for software engineering and follow the best coding concepts. ● Good to great problem solving and communication skills.

● Experience in working with cross-border, distributed teams is a must.

Nice to have Qualifications

● Product and customer-centric mindset.

● Great OO skills, including design patterns.

● Experience with large-scale enterprise systems

Job Description

AVP-Professional Services APAC & EMEA

Professional Services is a growing and strategically important practice at Acqueon. We believe that Professional Services is a key component of our overall service offering that enables our customers to expand how they work with us and derive additional value. Professional Services delivers custom advisory projects that deepen our strategic client relationships, support the development of new services and drive our overall company growth.

The AVP of Professional Services will work alongside the Head of Services, Support and Customer Success to define and deliver our PS strategy and KPIs. You will have the opportunity to build and set the direction of this developing practice that will improve our customer experience and further enable the growth of Acqueon. We're looking for an experienced service provider/consul tant with a proven track record of creating, selling, and delivering custom services that meet the evolving needs of clients operating in a high growth environment. This is a cross-functional role that requires partnership and coordination with other practices such as Customer Success, Product Management and Sales.

Key Responsibilities

• Manage multiple PS delivery teams responsible for the implementation of Acqueon’ s product for multiple customers
• Own the APAC and EMEA services forecast and pipeline
• Plan and monitor all projects throughout the program life cycle via the Team leaders. Managing risks and issues and taking corrective measurements on projects
• Ensure best practices and processes are adhered to for implementation and work towards continuous improvement
• Ensure customers are taken live within the promised timeframe
• Drive Weekly and Governance meetings with client and internal stakeholders on a regular basis
• Work with Sales, Customer Success and Customer Support teams to ensure that they understand any customizations done or unique needs served for the customer
• Work closely with the product development team to share client feedback and for post-implementation reviews
• Track key metrics and KPIs related to implementation success
• Identify implementation areas that can be automated and work with the product or customer success teams to automate them
• Up-sell / cross-sell Acqueon’ product or services wherever applicable

Key Capabilities

• A bachelor’s or master’s degree in engineering or technology
• 12+ years of mandatory experience in Implementation world class products
• Ability to manage multiple clients and projects/tasks simultaneously
• Proven experience managing pipelines and operational forecasts
• Ability to partner with other key stakeholders to define and implement process, procedure and strategic change
• Exception problem solving and solutions skills
• Customer success-oriented attitude
• Excellent written and oral English skills
• Understanding of how cloud-based applications are delivered and consumed
• Understand of unique features and challenges of SaaS applications
• Exceptional critical thinking skills is a plus
• Flexibility to travel is required
• Timely execution-oriented professionals will be preferred
• Focus on quality and attitude to excel will be a big plus
• He/She should have experience in contact center domain

Bangalore

Acqueon’ s conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximize the potential of every customer conversation. Acqueon is trusted by 200 clients across industries to increase sales, improve collections and re-engage with otherwise-defecting customers.

Acqueon is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

For more information on how Acqueon delivers business value using Conversational Engagement, please visit http://www.acqueon.com/">www.acqueon.com

Requirements:

• Developing and implementing user interface components using React.js concepts and workflows.
• Developing user interface components and implementing them with a well-known React.js workflow.
• Building reusable components and front-end libraries for future use.
• Translating designs and wireframes into high-quality code
• In-depth knowledge of JavaScript and React concepts, excellent front-end coding skills, and a good understanding of progressive web applications.
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
• Develop a flexible and well-structured front-end architecture, along with the APIs to support the applications 

Working as a “Backend Developer” at Bonzai gives you the opportunity to work on maintaining and improving the platform.

• Work on the entire product lifecycle starting from design to deployment and monitoring.
• Explore new technologies such as Kotlin, patterns such as Domain-Driven Design and other cool stuff such as Gitlab CI/CD pipelines, Docker, ECS, Golang, Python, Terraform, distributed tracing and even Haskell.
• Ensure top-notch performance in terms of product and feature experience.

• 2 - 3 yrs of experience in Java, Spring Boot, Hibernate, Rest API, and MySQL.
• Good to have experience/knowledge of other programming languages such as Kotlin or Python, other DBs such as Redshift, platforms such as AWS and architectural patterns such as https://martinfowler.com/bliki/DomainDrivenDesign.html">Domain-Driven Design (DDD) and https://en.wikipedia.org/wiki/Hexagonal_architecture_(software)">Hexagonal architecture.
• Good understanding of Object-oriented concepts, Functional programming and Design Patterns.
• Exceptional communication skills and ability to articulate complex ideas in written, spoken and visual language
• Bachelor in engineering preferably from a leading institute across the globe.

Roles & Responsibilities:

• Planning, designing, creating, editing, and publishing relevant content based on the company's business objectives and users' needs.
• To develop a content strategy that conforms to and sets out to achieve business goals. 
• Carefully and strategically developed content aims to inform, entertain, inspire and engage potential customers. 
• To brainstorm creative ways of engaging the audience online and produce those engaging content types.
• Expertise in social media analytics, understanding the nuances, advantages, and shortcomings of each platform, and how to utilize data in formulating a campaign strategy. 
• Performing extensive research and analysis on consumer thoughts and trends.
• Creating specifications and content appropriate for the brand's customer personas.
• Planning the editorial calendar and content proposition.
• Collaborating with content management teams, creative teams, and writers to implement the strategy
• Overseeing writing style and tone for all content
• Developing content governance guidelines for tone, style, and voice of all content, ensuring they are followed and conducting periodic content audits.
• Tracking and calculating content ROI

Scope: