Sales Reservation Executive

JOB TITLE/HEADLINE: Fintech Product Manager

EMPLOYMENT TYPE: Full time, permanent.

REPORTING TO: CBO

LOCATION: Mumbai

ABOUT THE ROLE:

• We are looking for a motivated self-starter with having customer-centric approach who thrives on working in a fast-paced, rapidly evolving business and is keen to build differentiated value prop for the customer.
• Who has hands-on experience in developing & managing Credit Card product
• Will end to end manage the product’s core value proposition, including product collaterals, customer communication, etc.?
• Design, develop and launch a new product in the market.
• Will manage end to end customer journeys, processes and customer experience.
• Cross-functional ( Technology, Risk, Compliance, Operations) engagement to drive product development and usage.

WHAT WE EXPECT FROM YOU:

• Manage product segment, drive and track customer value proposition.
• Product Pricing and usage analytics
• Product features, offering, cross-selling, up-selling strategies
• Understanding and bundling 3rd party products and services
• Referral programs, customer engagement and retention
• Product Management, product roll-out and coordination
• Manage all product collaterals & customer engaging properties such as customer statements etc.
• Manage all the processes related to value prop delivery and fulfilment
• Manage customer communication throughout the customer journey and create delighters for the customer through assertive communication
• Create and manage customer communication channels like SMS, Email, Whatsapp, IVR and mobile app notifications.
• Track and identify features utilisation and drive higher feature penetration. Create & manage product utilisation dashboards. Publish reports of product depth & feature penetration to senior stakeholders.
• Engage with a partner to identify opportunities to introduce new features through competition benchmarking
• Have cross-functional engagement with internal & external stakeholders to drive product development and higher product usage.
• Drive internal governance processes for launching any product, method etc.

OUR IDEAL CANDIDATE:

• BE / B.Tech. (Premier/Tier I), MBA (Premier/Tier I) with total work experience of 3+ years preferably in Fintech
• Excellent academic background and records
• Extra-ordinary skills in crisis management, interpersonal communication, collaboration and teamwork.
• Master of multiple tasking. Takes on initiatives and challenges
• In short, we are looking for superstars to join a superstar team!

YOU WILL LOVE WORKING WITH FATAKPAY BECAUSE:

• We value balance. We are committed to providing an environment where you can balance great work with a great life.
• We’ll invest in your career. Our company’s proliferating, and we’ll allow you to do the same. You’ll have access to several professional development opportunities so that you can keep up with the company’s evolving needs.
• We offer competitive compensation packages. We deeply value the talent our team brings to the table and believe that fair and equitable total compensation packages are part of our commitment to everyone who works here.
• Multicultural workplace. A multicultural and diverse team of colleagues from different states.
• An opportunity to wear many hats
• An entrepreneurial crew that supports risk, intuition, and frequent experimentation
• The opportunity to make an impact in a transformative industry
• A chance to build and lead a highly talented and driven team

OTHER PERKS & BENEFITS:

• Progressive and flexible work hours that match your personality and lifestyle.
• Compensation could include stock options for significant upside.
• Health benefits
• Cool gadgets and swags
• Attractive wellness programs
• Competitive performance bonus
• Paid sick leave
• Paid maternity and paternity leave
• Career development training.

ABOUT THE COMPANY:

Fatakpay Digital Private Ltd (Fatakpay) is a digital-only lending platform that provides short-term personal loans (STPL) through QR-based credit lines. It was founded by four IIT- B, Erasmus University alum, and 70+ years of combined experience in Tech and Finance.

The solution provides a 100% digital and paperless quick, transparent and secure way to transact in multilingual format with a ‘scan now, pay later’ facility and easy repayment options.

We're a company that strongly believes in teamwork, design, creativity and tech. We love to build the best possible Financial Tech products that make the world a better place.

Job description:

Job Description for Business Development Executive

Modicle Studios is one the fastest growing 360 degree Marketing Communication Organisation based in Bhandup Mumbai.

For this expansion we are looking at a young dynamic Business Development Executive.

Roles and Responsibilities:

1. Be part of the Business Development function so as to increase the Client Base and Revenue

2. Currrent Lead Management to convert them to prospective clients

4. Engagement of prospects on Linkedin. Work on Linkedin Navigator for generating new leads and keep engaging with them.

5. Organise Seminars/Webinars for prospective clients

6. Attending and Presenting Modicle Studios in Networking and Business Forums

Who can apply?

1. 3-5 Years’ Sales or Business Development experience preferably in a Service Industry

2. Great Written and Verbal Communication Skills

3. Willingness to travel and meet prospects in and around Mumbai

4. Women wanting to start/restart their career can also apply

5. Should be willing to travel for client meetings and seminars

6. Knowledge of CRM software would be handy

Job Type: Full-time

Benefits:

• Cell phone reimbursement

Ability to commute/relocate:

• Mumbai, Mumbai Suburban - 400078, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• total work: 4 years (Preferred)
• B2B sales: 3 years (Preferred)

Language:

• English (Preferred)

Location:

• Mumbai, Mumbai Suburban - 400078, Maharashtra (Preferred)

Willingness to travel:

• 75% (Preferred)

Work Location: In person

Company Description

BeBetta is a gamified platform designed for gamers who crave excitement, engagement, and real-world rewards. By playing games and making live predictions, users earn BetCoins, which can be redeemed for tangible prizes. Our unique approach blends gaming, predictions, and rewards, driving an immersive experience that revolutionizes user engagement. We are a high-growth, data-driven, and gamified tech startup committed to innovation and impact.

The Opportunity:

BeBetta is building the future of fan engagement. To do this, we need a backend that can handle millions of concurrent users making real-time predictions during live events. This requires a shift in our technology towards systems built for massive scale and low latency.

That’s where you come in. We are looking for a Senior Backend Engineer to lead our transition to a Go-based microservices architecture. You will be the driving force behind our most critical systems—the prediction engine, the rewards ledger, the real-time data pipelines. While our roots are in Node.js, our future is in Go, and you will be instrumental in building that future.

What You'll Achieve:

• Architect our core backend in Golang: You will design and build the services that are the backbone of the BeBetta experience, ensuring they are blazingly fast and incredibly reliable.
• Solve hard concurrency problems: You'll tackle challenges unique to real-time gaming and betting, ensuring fairness and accuracy for thousands of simultaneous user actions.
• Drive technical strategy: You will own the roadmap for evolving our architecture, including the thoughtful migration of essential services from Node.js to Go.
• Elevate the engineering bar: Through mentorship, exemplary code, and architectural leadership, you will help make our entire team better.
• Ship with impact: You will see your work go live quickly, directly enhancing the experience for our growing user base.

What You'll Bring:

• A track record of building and deploying high-performance backend systems in Golang.
• Senior-level experience (4+ years) in system design, microservices, and API development.
• Pragmatic experience with Node.js and an understanding of how to manage and migrate a monolithic or service-based system.
• Deep knowledge of database principles (PostgreSQL preferred) and high-performance data access patterns (using tools like Redis).
• Expertise in modern infrastructure: Docker, Kubernetes, and a major cloud provider (GCP/AWS).
• A strong belief that testing, observability, and clean architecture are not optional.
• An innate curiosity and a passion for solving complex problems, whether they're in code or on a whiteboard.

Why You'll Love Working Here:

This isn't just another backend role. This is a chance to put your fingerprint on the foundational technology of a fast-growing company in the exciting world of sports tech and gaming. You'll have the autonomy to make big decisions and the support of a team that's all-in on the mission.

Responsibilities

• Receive calls, emails, trip feedback, and send an initial response within the SLA’s.
• Document all information according to standard operating procedures
• Categorize the request/Label it according to SOP (Type and Criticality)
• Identify the RCA (Root cause analysis) and the action items and document it in the internal note. This will help in breaking the issue into smaller parts and understand the cause for it. Guidelines for identification of RCA are present in the SOP
• Follow up with the owner with the result of RCA to identify the action items.
• Respond back to the employee with the best possible solution.
• Monitor the resolution for a day (if required) and then close the ticket. 
• Quality check for every call will be done on a real time basis.

Job Description :

We are looking for a Channel Sales Manager to join our team. The ideal candidate will have 1-2 years of experience in distributing IT Network Security Products, Endpoint Security, DLP (Data Loss Prevention), Software, Desktop/Laptop sales, and Networking Products Sales through Channel Partners. This role involves managing partner and customer relationships, working collaboratively with OEMs/partners, and leading a team of Partner Channel Sales Managers.

Responsibilities :

- Distribute IT Network Security Products, Endpoint Security, DLP, Software, Desktop/Laptop sales, and Networking Products through Channel Partners.

- Manage and nurture relationships with partners and customers.

- Collaborate effectively with OEMs and partners.

- Assign and align daily and monthly sales tasks for the team.

- Achieve sales targets and strategic objectives in partner accounts.

- Lead joint partner planning to establish performance objectives, financial targets, and milestones.

- Continuously assess and address partner needs.

- Coordinate with partner sales resources to sell through partner organizations to end users.

- Manage potential channel conflicts by maintaining clear communication and adherence to channel rules.

- Lead solution development efforts that meet end-user requirements.

- Ensure partner compliance with partner agreements.

Qualifications :

- Graduate/BE/BSc.IT/BCA.

- Minimum 4 years of experience in IT Channel Network Distributing products and solutions.

Salary Range: Best in the Industry

Locations: Tamil Nadu, Gujarat, UP, Orissa, Bihar, Delhi.

Job Type Full-time

Salary: From - 20,000.00 per month

Schedule: Day shift

Back End development of websites and applications using PHP,
AJAX and JS and their frameworks to create and integrate
functional web standard projects. Taking ready HTML/CSS files
from front end developers and executing the project based on the
logic and wireframes provided by designers

Solid knowledge of PHP, MySQL, JSON, and XML
● Proven experience building data-driven web
applications
● Experience working with API development
● Familiarity with design patterns such as MVC
● Experience with Open Source PHP CMS such as
WordPress or Drupal or Magento
● Comfortable with data modeling, stored
procedures, and views
● Ability to work closely with front end developers
● Knowledge of JavaScript / jQuery skills / HTML / CSS
● Experience building large, scalable applications
● Experience building custom
content management
systems
● Awareness of current development trends in the
coding and development like Docker, Micro
services and an understanding of how these
technologies can improve and impact projects
● Knowledge of GIT or any other version control
software.

Experience – 3+ years

Location - Pune

Promobi is looking for a Customer Success Specialist who would be responsible for developing customer relationships to promote customer retention and loyalty. Who will value and nurture the client-business relationship and will connect the company product to the customer to maximize satisfaction. Someone who would be Reviewing the existing customer accounts and customer satisfaction. And will focus on growing additional sources of revenue and product reach within accounts.

Key Responsibilities :

• The individual role that you’ll play in our team.
• To support the post-sales customer lifecycle as it relates to customer adoption, on-going support, programme optimization, and expansion.
• Create better modes of operations to make customer service easier for both team members and customers.
• Pay attention to customer’s details and complaint
• Provide customer training and education on company products.
• Provide technical support to customer, with the help of Technical team.
• Establish a successful account management routine.
• Create, manage and track customer data using online tools.
• Develop and implement a well-planned customer on-boarding.
• Support customer renewals, proactively identifying and prioritizing resources and strategic value and renewal timeframe.
• Closely monitor the assigned Accounts; providing insight to Customers.
• To be responsible for customer retention and the prevention of churn across our Customer base.
• Focus on customer relationship management by helping them to upgrade to better plans and get more revenue for the business.

What we want to see in the potential Candidate

• Ability to work on customer relationship management applications.
• Quick learner and versatile.
• Must possess strong communication skills in English,---both written and verbal
• Excellent skills for communicating and relating with both team members and customers
• Good interpersonal skills to create a cordial relationship with team members
• Ability to work in a fast-paced, entrepreneurial, results-oriented culture.
• Have good to handle disputes and emergencies
• Must have a strong understanding of our Customers’ business objectives.
• Ability to identify and articulate how solution supports achievement of the Customers’ strategic business goals
• An excellent problem solver with strong analytical skills
• The ability to manage your time and plan your day effectively