Customer Relationship manager

Job highlights

Bachelor's degree in Computer Science or related field; 8+ years in program management with focus on system integrations; strong understanding of APIs and cloud architectures

Lead and manage multi-project programs; collaborate with stakeholders to define objectives; oversee project managers and ensure alignment with strategic goals

Job description

Job Title: Senior Program Manager

Job Summary:

We are seeking an experienced and strategic Senior Program Manager with 8+ years of leadership experience overseeing complex, multi-project initiatives across enterprise environments. The ideal candidate excels at aligning cross-functional teams, managing interrelated projects, and delivering integrated business outcomes that span systems, platforms, and processes.

Key Responsibilities

Lead and manage programs composed of multiple related projects focused on systems integration and business transformation.

Collaborate with internal stakeholders and external partners to define program objectives, integration strategy, and long-term roadmap.

Oversee project managers and cross-functional teams to ensure coordinated execution across workstreams.

Monitor program-level budgets, timelines, dependencies, risks, and deliverables to ensure alignment with strategic goals.

Facilitate communication across engineering, product, QA, DevOps, and business functions to ensure seamless system integration.

Ensure compliance with integration standards, security protocols, and data governance throughout the program lifecycle.

Present regular program status updates, including risks, milestones, KPIs, and strategic impacts, to senior leadership and executive sponsors.

Drive continuous improvement by capturing program-level lessons learned and enhancing delivery frameworks for future initiatives.

Qualifications

Bachelors degree in Computer Science, Engineering, Information Systems, or related discipline.

8+ years of program or project management experience, with a focus on large-scale system integrations and enterprise-wide initiatives.

Demonstrated ability to manage complex programs with multiple concurrent projects across distributed teams and geographies.

Strong understanding of integration principles including APIs, ETL, data flows, and cloud-based architectures (e.g., AWS, Azure).

Industry certifications such as PgMP, PMP, PRINCE2, or Agile/Scrum Master are highly preferred.

Proficiency in portfolio and program management tools such as Jira, Confluence, Smartsheet, MS Project, or similar.

Excellent strategic thinking, leadership, communication, and stakeholder management skills.

Preferred Experience

Experience with enterprise application integration (EAI), SaaS ecosystems, or IT transformation programs.

Familiarity with middleware platforms like MuleSoft, Dell Boomi, or Informatica. Proficient in Agile, Waterfall, or hybrid delivery methodologies at a program level.

Comfortable engaging with senior technical and business stakeholders to influence direction and decision-making.

Role: Program Manager

Industry Type: IT Services & Consulting

Department: Project & Program Management Employment Type: Full Time, Permanent

Role Category: Other Program / Project Management

Education

UG: B.Tech/B.E. in Any Specialization

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

Program ManagementProject ManagementJIRA

Team HandlingPMOPortfolio ManagementStakeholder Management Report this job

About company

Our Work Culture

At Technoidentity, we believe that learning and growth should be continuous. We know that when people are able to lead with their strengths, they thrive. That's why we create an environment that is flexible and empowering, so that people can create the perfect work-life harmony. We are purpose- driven and inclusive, and we believe that wellness, respect, fun, and strong values can co-exist.

Company Info

Address:

3 RD FLOOR, 8-2-293/82/564 A 43, PRASHATHI TOWER Road Number 92, JUBILEE HILLS, Hyderabad Hyderabad, Telangana, Hyderabad, Telangana, India 

Job Brief:

• Proficient with Microsoft .NET & .NET Core development using C#, Web API.
• Good understanding of Design Patterns and Principles.
• Must have an experience on Angular6/7//8.
• Having knowledge of in NodeJS / VueJS / ReactJS will be an added advantage.
• Excellent Communication, presentation, problem-solving and team working skills
• Interact with Clients & handle single project.

COVID-19 considerations:
Currently all our employees are doing Work From Home till situation goes better

Experience :
Dot Net Framework and Dot Net Core: minimum 6 months (Preferred)
Angular 6/7/8 : Minimum 6 months ( Preferred)

·       Experience in SQL, Database Design, Stored Procedures, Performance Tuning etc.

·       Extensive knowledge of data processing, relational databases systems (Oracle and Oracle19C preferred ).

·       Strong analytical skills, analysing existing databases and the client’s needs going forward with regard to developing effective systems.

·       Good communication skills, both oral and written.

·       Sound accuracy and logic. Must be able to accurately develop databases in a logical manner from scratch.

·       Understand the concepts of other programming languages.

·       Understand the concepts of other front-end programming languages.

Academic Qualification

 B.Tech/B.Sc/MSc in Electronics only

Job Description / Responsibilities

 1.    Thorough knowledge in MS office tools

2.      Knowledge in technical content writing

3.      Domain knowledge in Electronics and Communications Systems is an added advantage

Must Have:

• Thorough experience (Sr. Developer: 3+ years) in core python as well as the Django framework.
• Deep understanding of designing and implementing REST web services/APIs.
• Ability to address authentication and security constraints efficiently.
• Knowledge about Amazon web services and ability to integrate it.
• Ability to write complex python utility scripts.
• Ability to deliver design documentations whenever needed.
• Knowledge of Version Control using SVN/GIT.
• Ability to analyse, debug and resolve basic to complex problems on-demand (independently).

Nice To Have:

• Knowledge with microservice architecture is a BIG plus.
• Knowledge of the docker platform to serve the applications in docker containers and being able to use docker compose will be a plus.
• Leadership and Time Management skills.

About Us:

Developed in formal collaboration with the University of Cambridge in May 2000, HeyMath! is an Ed-Tech company whose mission is to Raise the Game in Maths for school systems around the world. We do this using technology to deliver engaging teaching methodologies and personalised learning paths for students. HeyMath! has been successfully adopted by CBSE schools since 2004, with positive outcomes for the entire ecosystem.

Check us out at www.heymath.com

We plan to work mainly from home in 2022 and the virtual office atmosphere is collegiate, informal and friendly, with small high-impact teams making a difference to customers.

What we are looking for:

Experience in building and re-engineering cloud based solutions on AWS.

Strong knowledge of Object Oriented Programming(OOPS) and design patterns is a must. Hands-on development on Spring MVC framework.

Experience working on Java 8 or above.

Must have very good knowledge of RDBMS such as MySQL and performance tuning of the same.

Exposure to server-side and client-side caching mechanisms. Ability to debug the applications and provide instant workable solutions.

Experience working on Elastic Search / Kafka / Kubernetes or all is a nice to have.