Post Title - Customer Care Executive
Process - Australian
Location - Kolkata , Salt lake Sector V
Shift Time - 6:30am to 3:30pm
Working Days - Monday to Saturday
Requirements - Strong active listening skill and verbal communication
Good English.
Job Type: Full-time
Job Role - We are looking for tele-callers with eagerness to work in the early morning shift and earn handsome incentives. The campaign is pretty simple, we just need to book appointments with Australian customers for free home appliances to be given to them.
There are few specific home appliances that the customers will be getting for free, so we just need to book the time and date of their availability.
Salary: ₹10,000.00 - ₹22,000.00 per month
Benefits: Provident Fund
Schedule: Morning shift - 6:30am to 3:30pm.
Supplemental pay types:
Performance bonus.
Yearly bonus.
Note - No hard core sales
No Targets
High Incentives
No pick/drop - (Travelling Allowances will be paid)
No rotational shifts
About Drishna Infotech
Similar jobs
- Maintain relations between the community and developers.
- Educating the community about the product.
- Creating suitable product content (Videos, Blogs, Newsletters, Articles, etc).
- Organizing events, talks, meetings,s, etc. to increase awareness of the product.
- Taking feedback regularly from the community.
- Interact and Community management.
- Community Development.
- Strong knowledge of PHP & github
- Preparation of necessary docs(RFP, SOW, NDAs, and POC)
- Understanding the default software/applications products and services of Webkul and its functionalities(at the workflow level)
- Market research of the products.
- Responsible for new partnerships of the organization,
- Preparing a full User guide(technical doc/content) of the products for Webkul’s products, Services, and customers in written and video format as well.
- Attending international as well as domestic seminars, webinars, and conferences regarding the promotion of the products with the presentation.
Job description:
1. Coordinating and Monitoring the Team Members to ensure that all Deliveries are Prepared and delivered to Customers within Stipulated Timelines.
2. Coordinating with Customers for Data & fee collection, Clarification of Suspense, and getting any Missed/Unclear Document Sets.
3. Scheduling Client Visits with DCs/Negotiators for Data Collection per the Pre-Determined Frequency set with Customers.
4. Escalating to Management any Issues they are Facing with Customers/Team Members.
Required Candidate profile:
1. Any Graduate (Preferably B.Com & M.Com)- Married Women mostly preferable.
2. Experience Working in an Accounts/Audit Office is an Added Advantage.
3. Prior Experience in using any Accounting Software is an Added Advantage.
Job Summary: We are looking for a Junior Project Co-ordinator who will be working closely with senior project managers to ensure proper deliverables of projects.
Key Responsibilities:
- Collaborate with senior project managers to ensure project objectives are clearly defined.
- Facilitate communication between team members, clients, and stakeholders.
- Maintain project documentation and ensure information is up-to-date and accessible.
- Monitor project progress and track tasks to ensure timely completion.
- Generate and distribute regular project status reports to stakeholders.
- Identify potential risks and issues and escalate them to senior project managers.
- Assist in developing and implementing risk mitigation strategies.
- Schedule and organize project meetings, including preparation of agendas and meeting minutes.
- Follow up on action items to ensure tasks are completed on time.
- Maintain accurate project documentation, including project plans, status reports, and other relevant records.
- Ensure version control and proper storage of project documentation.
- Work with project teams to ensure project deliverables meet quality standards.
- Contribute to the continuous improvement of project management processes.
Skills:
- Knowledge of Software Development Life Cycle (SDLC)
- Knowledge of wireframes is an advantage.
- Should be ready for multiple responsibilities and prioritize effectively.
- Should have the desire to go the extra mile to deliver the best output.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in a team environment.
About Company:
Nyusoft Solutions LLP is a Software development organization with a highly dynamic team of 50+ skilled Designers, Developers, Quality Analysts, Business Analysts, and Project Managers. At Nyusoft, we have set a benchmark in the minds of our customers for delivering quality solutions. We believe in breaking the stereotypes and constantly strive to deliver better quality with each delivery. Currently, we have a team based in India, the USA, and Australia. We have served customers across the globe and we have a strong customer base in many countries including India, Australia, the UK, the USA, Ireland, Canada, the Philippines, and others. We offer exceptional assistance in technology-related issues both onshore and offshore. We are skilled in replenishing premium services in software solutions and are flourishing with an extensive range of utilities in the industry. We have worked on 500+ projects across industries.
Our works speak for itself https://www.nyusoft.com/portfolio/
For more details: http://www.nyusoft.com
Summary
• The project lead is a core member of the agile teams implementing EdTech solutions. These EdTech solutions, ranging across Learning Platforms, Assessment systems, Simulation Training, and Interactive content, are to be fit-for-purpose, efficient, and of high quality.
• The responsibility of the project lead is to guide the overall implementation of the solutions created by the Zeus Learning team and address day-to-day issues related to the client’s business processes
The essence of Role – key accountabilities
• Take charge of the project and help it succeed
• Work with cross-functional teams to create a shared vision
• Coordinate all activities to run the project
• Build product roadmaps, run agile ceremonies and manage stakeholder expectations
• Educate teams about software development processes.
• Be the interaction point between Zeus Learning teams and the client and set correct expectations
• Ensure the product shapes up as envisioned
Requirements
• Should have a history of managing large projects.
• Good understanding of agile software development processes.
• Should be able to run teams and keep people motivated throughout the project.
• Have great negotiation skills
Job Description :
- Deliver all reports to clients as per pre-agreed schedule
- Obtain client approvals for ad hoc jobs and ensure proper documentation of the same
- Coordinate all ad hoc activities like Postal Ballot, Annual reports dispatch, dividends & AGM etc.
- Client master updates
- Follow up with clients' dividend bankers for paid / unpaid data
- Client Visit
- Any other task assigned from time to time.
1. Upkeep & Maintenance of Hub(s)
2. Supervision of Housekeeping Staff
3. Inventory Management
4. Customer Complaint management
5. Routine Repairs & Maintenance
What is Wishup?
Wishup is India's leading remote employee platform helping US-based businesses in building highly efficient remote teams. Wishup was founded in 2015 by IITM & IIMA alumni and is backed by marquee investors like Orios Venture Partners, Inflection Point Ventures, Tracxn capital, and Mato Peric.
We are witnessing phenomenal month-on-month growth and stand at a cusp of a revolution in the remote workforce industry. This is your chance to be a part of the revolution - we are inviting applications for our most in-demand position of Online Business Manager.
Job Profile:
- An Online Business Manager at Wishup is a remote full-time employee that works for and
is trained by Wishup, and is deployed to engage with one or more US-based clients.
- The role is remote and full-time (not a freelancing assignment)
- The role would require working in the US time zone
What's in it for you?
- International exposure: You’ll get to interact and build relationships with the smartest global founders and CXOs working on cutting-edge ideas
- No hassle of US visa application; since it’s remote working
- Constant upskilling to maintain market relevance: We provide up to 4 weeks of training
during onboarding in all the latest industry tools and practices
- Stable full-time remote job in a company that has been fully remote for over 5 years: work
from home (or anywhere), forever!
- Scope of rapid growth based on bi-annual appraisals
- A healthy work-life balance
Roles & Responsibilities:
As an Online Business Manager, you will work closely with one or more clients on either one or all of the following tasks:
- Ecommerce Assistance (Amazon Seller/Shopify)
- Project Management
- Advanced Excel and MIS Reporting
- CRM and Lead Management
- Online Research
- Lead Generation
- Executive Assistance (Itinerary Planning, Calendar Management, Inbox Management, etc.)
You're a great fit if you have:
- At least 2 years of full-time employment experience
- A stable career employment track record
- Impeccable written and spoken English
- An aptitude for mathematics and logic
- A solid experience in resolving work-conflict situations
- High-speed internet connection
- Laptop with an integrated camera and a pair of headphones
- Distraction-free workspace with zero external interference
- Ability to work with US time zones
- Mon-Fri, 6:30 p.m. - 3:30 a.m. IST
- Mon-Fri, 9:30 p.m. - 6:30 a.m. IST
https://www.glassdoor.co.in/Reviews/Wishup-Reviews-E1511572.htm?filter.iso3Language=eNg" target="_blank">https://www.glassdoor.co.in/
Social Media Links:
LinkedIn - https://www.linkedin.com/company/wishup-services/" target="_blank">https://www.linkedin.com/
Facebook - https://www.facebook.com/wishupnow/" target="_blank">https://www.facebook.com/
Twitter - https://twitter.com/wishupnow" target="_blank">https://twitter.com/wishupnow
Instagram - https://www.instagram.com/wishupnow/" target="_blank">https://www.instagram.com/
https://www.youtube.com/watch?v=6Uolgas0Uj4" target="_blank">https://www.youtube.com/watch?
https://www.youtube.com/watch?v=qHPMod_jzmA" target="_blank">https://www.youtube.com/watch?
- Coordinate and manage all marketing, advertising and promotional activities of the clients.
- Brief the creative team about the client requirements, and get the job done as per the company’s standard & client’s brief.
- Work on market research to determine market requirements for existing and future prospects/clients.
- Maintain cordial relation with different media individuals
- Meet clients on a regular basis to understand their business and requirement.
- Make sure that the client receives all the material as per the committed timelines. Marketing ideas for general & Social Media Platforms.
- Manage the workflow and come up with solutions to execute jobs as per deadlines.
- Being proactive in suggesting new ideas to clients.
- Reports and Presentations would be needed on a monthly basis.
- Create presentations for a new client pitch or big promotions.