Customer Care Executive

About the Role

We’re hiring a Full Stack Engineer who can own features end to end, from UI to APIs to data models.

This is not a “ticket executor” role. You’ll work directly with product, AI, and founders to shape how users interact with intelligent financial systems.

If you enjoy shipping real features, fixing real problems, and seeing users actually use what you built, this role is for you.

What You Will Do

• Build and ship frontend features using React, Next.js, and React Native
• Develop backend services and APIs using Python and/or Golang
• Own end-to-end product flows like onboarding, dashboards, insights, and AI conversations
• Integrate frontend with backend and AI services (LLMs, tools, data pipelines)
• Design and maintain PostgreSQL schemas, queries, and migrations
• Ensure performance, reliability, and clean architecture across the stack
• Collaborate closely with product, AI, and design to ship fast and iterate
• Debug production issues and continuously improve UX and system quality

What We’re Looking For

• 2 to 3+ years of professional full stack engineering experience
• Strong hands-on experience with React, Next.js, and React Native
• Backend experience with Python and/or Golang in production
• Solid understanding of PostgreSQL, APIs, and system design
• Strong fundamentals in HTML, CSS, TypeScript, and modern frontend patterns
• Ability to work independently and take ownership in a startup environment
• Product-minded engineer who thinks in terms of user outcomes, not just code
• B.Tech in Computer Science or related field

Nice to Have

• Experience with fintech, dashboards, or data-heavy products
• Exposure to AI-powered interfaces, chat systems, or real-time data
• Familiarity with cloud platforms like AWS or GCP
• Experience handling sensitive or regulated data

Why Join Alpheva AI

• Build real product used by real users from day one
• Work directly with founders and influence core product decisions
• Learn how AI-native fintech products are built end to end
• High ownership, fast execution, zero corporate nonsense
• Competitive compensation with meaningful growth upside

Team Lead Full Stack Developer responsible for managing back-end services and the interchange of data between the server and the users.

Your primary focus will be the development of all server side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the frontend elements built by your co-workers into the application. Therefore, a basic understanding of frontend technologies is necessary as well.

We are looking to recruit a candidate for a role that will require:

• Create and consume restful APIs
• Design, develop, and maintain internal and external applications
• Build efficient, testable, and reusable modules
• Write high quality, structured application/interface code and documentation
• Identify solutions through research and collaboration that resolves the root of problems as they arise
• Define functional and technical requirements for application software to develop skills and knowledge
• Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
• Contribute in all phases of the development lifecycle

Requirement

∙ Proficient in Node.JS and ReactJS development stack

∙ 5+ years’ experience designing, querying, and updating databases in MySQL/nosql

∙ Basic understanding of web technologies including HTML, CSS, JavaScript, AJAX etc.

∙ Passion for best design and coding practices and a desire to develop new bold ideas

∙ Good to have knowledge of AWS, Redis, ElasticSearch

Education: Min. Graduate in related discipline

Work experience: 5 years relevant experience

What you’ll be doing

• Lead the development of our across all phases of software and web development including ideation, prototyping, design, production, and maintenance.
• Work closely with founders and internal/external stakeholders to build products, tools, and services from scratch and deliver high-quality software solutions.
• Be actively involved in requirements gathering, customer interviews and the creation of robust product solutions.
• Brainstorm and lay the foundations of the technology and architectural roadmap as well as the development processes.
• Share your technical expertise to help the team make thoughtful and scalable design decisions and identify performance bottlenecks to troubleshoot quickly.
• Manage product development priorities, deadlines, and deliverables.
• Hire and manage a small team of engineers (internal/outsourced).
• Ensure high-performant and responsive web applications and websites.

Skills & Qualities we’re looking for

• Bachelor’s/Master’s degree in Computer Science (or equivalent experience).
• 4-7 years of experience as a full-stack developer (rare exceptions for highly skilled developers) at a fast-paced, preferably early / growth stage start-up.
• Proficient with frontend technologies - HTML, CSS, JavaScript & ReactJS/VueJS.
• Proficient with backend technologies - Java/NodeJs/Golang/Python/Ruby.
• Hands-on experience working with any cloud AWS/GCP/Azure/DigitalOcean.
• Knowledge of codebases and version control systems (Git).
• Well-versed with SQL database design & RDBMS concepts.
• Strong arithmetic reasoning, logical and analytical thinking skills.
• Strong knowledge of code quality maintenance and performance analysis.

Job Description –Analytics Engineering Lead 

 About Freespace* (a.k.a. Workplace Fabric)  

Workplace Fabric develops solutions that makes workplaces intelligent. Our solutions help increase productivity of office workers while helping to lower the cost of real estate. Our Flagship 

product Freespace is installed in over 40 cities around the world and serves over 30,000 people every day. Starting with the first deployment in March 2016 we have rapidly grown with our solution being rolled out globally while continuing to stay cash positive. With successes at several blue-chip clients Workplace Fabric has carved a unique leadership position in workplace management and employee engagement SaaS solutions. 

*To find out more, follow us on social media – LinkedIn & Facebook @ workplace-fabric 

What is on our offer?  

• An absolutely action packed, fun, and demanding workplace lets our employees to thrive in a team-based environment with passion, fun, pride and teamwork as our core values. 
• We can offer you career opportunities to challenge, develop and exceed your aspirations with training and development throughout your career. 
• Life is never dull at Freespace as there is always something to learn, constantly pushing you to develop your skills and take on the next exciting challenge. 

 Profile Brief:  

This is a fantastic opportunity to work at the heart of a data driven organisation to shape the business insights crucial to our clients as they return to the workplace. 

You will work closely with the Analytics product owner to build and develop a strong, motivated, cross functional analytics team, delivering high quality, creative solutions for clients.  

You have overall responsible for the analytics development team and delivery. Set the direction to ensure the team can meet the exciting and challenging demands, using different technologies. Own the delivery of the product roadmap and lead through a tight scrum process to deliver quality, timely solutions. 

Work closely with the product owner and client facing teams to ensure the client needs are well understood when developing and delivering innovative solutions.  

The lead role will have experience in leading development teams to deliver web solutions and will have a passion for data and analytics. They will understand how to manage big data and should ideally also have an understanding of industry leading analytics platforms, specifically Tableau. As such, should have experience in leading teams with cross disciplinary skills working on multiple platforms. 

They will be well versed in working across the organisation with senior technical leads to ensure the analytics service and solutions meets the organisational technology standards and delivers secure, compliant and accurate solutions for the client. 

Education 

• Master’s degree in Computer Science, Computer Engineering or equivalent work experience 
• If you have the right experience and skills but don’t have a relevant degree, please apply for the role. 

Key Skills and Experience  

• Required Skills: Team Leadership, Scrum 

• Good to have: JavaScript (ES6+), SQL, Nodejs, React, AWS, TypeScript, amCharts, D3.js (or industry equivalent), Tableau understanding 

Experience: 6-10 years 

• Proven track record in growing and developing a high-performance team. 
• Experience working with big data architectures and analytics. 

• In-depth knowledge of regulatory rules surrounding data. 
• Ability to understand, design and fully document end-to-end scalable IoT systems. 
• Knowledge of Well-Architected solutions using AWS Services (eg Lambda, Athena, S3 etc). 
• Knowledge in developing frontend applications and ideally analytics dashboards using .js charts. 
• Comfortable with JavaScript, ES6+, TypeScript & emerging web technologies. 

• Data processing and manipulation experience and able to easily comprehend and write efficient SQL queries. 
• Able to lead the team but get stuck in and contribute. 
• Rich experience of handling multi-national clients. 
• Excellent written and verbal communication skills in English. 

 Key Behaviors  

• Be passionate about understanding the business problem and using data to tell the stories in delivering solutions which drive client decisions. 
• Inspire, develop and mentoring a motivated, enthusiastic team. 
• Lead by example and ensuring best practice principles embedded within the team. 

• Own the delivery of the product roadmap through Scrum and ensure team resourced and assigned appropriately 
• See projects through from conception into production and support, ensuring quality throughout. 
• Ensure high standards by instilling  data quality checks, code reviews and documentation in work and team practices. 
• Clear thinker with a systematic problem-solving approach, breaking the problem down into simple achievable and realistically estimated steps. 
• Able to challenge solutions and processes in creating the best products and environment to work. 

• Be unafraid to own mistakes 
• Always ensure customer priority and focus 

Key Areas of Responsibilities: 

• Partner with Corporate IT Security Architects, the Development Head and CTO to ensure adherence to security practices and compliance for Infrastructure Engineering. 
• Partner with Product Management, Engineering and Support teams to collaboratively develop architectures and to support them conform to high standards of security practices and compliance. 

Job Description for flutter developer 

Role/Project Description Will be responsible for User Interface development of various android/IOS based mobile applications for HCIN clients and partners. The candidate will work in a global, highly innovative and agile environment made up both by talented youngsters and senior professionals.

Job Responsibilities:

• Design and develop high-volume, low-latency applications for mission-critical systems, delivering high-availability and performance
• Contribute in all phases of the development lifecycle: concept, design, build, deploy, test, release to app stores and support.
• Diagnose performance issues, fix bugs (including crashes and ANRs) to increase the functionality of the application
• Write well designed, testable, efficient code
• Ensure designs are in compliance with specifications
• Prepare and produce releases of software components
• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review
• Collaborate with team members (product managers, developers, designers) to brainstorm about new features and functionalities.

Desired Profile:

• Experience required 1 year
• B. Tech, MCA, M. Tech degree in Computer Science Engineering or a related subject
• Proficient in Java/Kotlin programming
• Knowledge and experience in Flutter Framework and DART programming
• Hands on experience in using RESTful APIs
• Hands on experience in designing and developing microservices architecture and containers
• Object oriented analysis, UML and design using common design patterns.
• Hands on experience in development IDE Android Studio, Android SDK, Firebase Test Lab
• Experience with offline storage, threading, and performance tuning
• Familiarity with push notifications
• Familiarity with IOS integration with Flutter
• Experience using GitHub or similar environment
• Complete understanding of SDLC
• Experience with Agile development
• Experience with Material Design and Android UI design principles, patterns and best practices
• Good knowledge of adding third-party libraries

• Sourcing candidates using a variety of search methods to build a robust candidate pipeline
• Screening candidates by reviewing resumes and job applications, and performing phone screenings
• Taking ownership of candidate experience by designing and managing it
• Developing job postings, job descriptions, and position requirements
• Performing reference checks as needed
• Facilitating the offer process by extending the offer and negotiating employment terms
• Managing onboarding and new hire process
• Staying abreast of recruiting trends and best practices
• Managing the overall interview, selection, and closing process
• Ensuring all screening, hiring, and selection is done in accordance with employment laws and regulations

Desired Candidate Profile

• Proven work experience in talent acquisition roles in startup/product companies
• Strong knowledge and experience of recruiting product, engineering roles
• Strong communication & negotiation skills