Customer Care Executive

Job Description:

We are seeking an experienced NetSuite Developer with strong hands-on experience in SuiteScript, workflow management, and PDF handling. The ideal candidate will also have proficiency in Celigo integration and excellent English communication skills.

Key Responsibilities:

• Develop and customize NetSuite solutions using SuiteScript 2.0 and 2.1.
• Design, implement, and manage complex workflows within NetSuite.
• Handle PDF generation and customization within NetSuite.
• Integrate third-party applications and automate processes using Celigo.
• Collaborate with cross-functional teams to gather and analyze business requirements.
• Provide technical support and guidance for NetSuite-related issues.

Requirements:

• Proven hands-on experience with SuiteScript 2.0 and 2.1.
• Strong expertise in NetSuite workflow management and PDF handling.
• Solid experience with Celigo integration tools.
• Excellent verbal and written English communication skills.
• Ability to work independently and in a team-oriented environment.

Preferred Qualifications:

• NetSuite certification or relevant technical certifications is a plus.
• Familiarity with other integration tools and platforms.

We are product development & technology consulting studio.


1.) Love for technology & technology trends is first & foremost requirement
2.) We are looking for a data-driven inbound + outbound marketer to own the majority of the marketing funnel for our company. You will be in charge of attracting right target traffic, niche specific, converting that traffic into new leads for the business, and nurturing those leads to close into customers, the latter of which sales leadership will help you accomplish.
3.) “LinkedIn”, “Facebook” or B2B channels to bring on demand generation with right strategy & full automation to scale

4.) Creating, managing, and executing multi-channel marketing campaigns leveraging SEO, PPC, social, inbound marketing, email, campaigns and events to drive customer acquisition in B2B space


Experienced Digital Marketing Specialist with a demonstrated history of working in the information technology and services industry. Skilled in Search Engine Optimization (SEO), Microsoft Excel, Social Media Optimization (SMO), Microsoft Office, and Research. 

About Numen (https://numenhealth.com):
Numen Health is a Health-tech company with a goal to reimagine healthcare in India. Through an amalgamation of our healthcare team with the power of AI and the Internet of Things (IoT), we make healthcare easier and accessible through a data-based preemptive approach. Our mission is to facilitate change in the healthcare industry by moving from a reactive approach to a proactive one.
We are a wonderful, young team with experience in scaling up Indian and international businesses from the ground up. We are looking for like-minded and enthusiastic people who are passionate about making a lasting difference and want to help us revolutionize the way healthcare is delivered to a billion Indian!

Our Vision:
To shift the healthcare ecosystem from a ‘Sick-care' approach to a ‘Holistic-healthcare' approach. We aim to do that by enabling doctors and caregivers to move from treating ailments to employing a data-based,
preemptive approach.
About Product:
We offer preventive healthcare programs to individuals to improve their health. These plans are crafted in consultation with their treating doctor and a dedicated care team remotely monitors the progress in real[1]time. For doctors, Numen is a virtual facility to cater to all of their patient’s needs, remotely.
Why Join?
At Numen, you have the opportunity to make tangible changes to the existing healthcare systems in India
making it preventive and affordable. By joining the Numen team, you get to be part of a young, dynamic
team that is passionate about making a change and a fast-paced environment with multiple opportunities to
learn and grow.

Job Overview: 
We are looking for a high-energy, detail-oriented, and technically-savvy Quality Assurance Engineer (QAE). Should be an excellent individual contributor capable of understanding and driving test execution with minimal help. Who can work towards understanding application
performance, functionality, and features to great depth enabling them to report issues, take ownership and drive them to closure.

Responsibilities:
 Develop and execute automated tests and test plans
 Efficiently execute test cases across all functional areas of the products(API and App)
 Review product user interface for conformity to design guidelines
 Find, isolate, document, regress, and track bugs through resolution
 Interpret and report testing results, and be a vocal proponent for quality in every phase of
the development process
 Work with Engineering and product to understand the overall product requirements and
technical architecture and how each feature is implemented
 Ensure the highest quality product delivery with security.
 Evaluating and integrate open source and in house developed toolsets

Requirements:
 Bachelor/Master degree in CS or related field from a reputed college
 2-6 years of experience working as a Quality Assurance Engineer
 Experience in manual testing for Application and APIs
 Experience in automation testing using available framework.
 Strong knowledge of QA methodologies, testing frameworks and tools
 Demonstrated experience in test planning, test design, test execution and reporting.
 Excellence in technical communication with peers and non-technical partners.
 Understanding & experience with software design pattern, restful APIs and microservice architecture
 Prior experience in start-ups or health-tech will be a plus

Pepkidz Learning was established with a vision to transform children into leaders. All parents desire happiness and success for their children. Our innovative curriculum is research-based and is designed to provide the children with the needed training to develop their emotional intelligence and required personality traits. We provide holistic primary education in India through an innovative curriculum, activity-based learning, and cutting-edge technology.

The Pepkidz team is growing and is now looking for a Graphic Designer | Illustrator. The role requires ideating and creating various content (Social media ads, comic & story books, character design, illustrations for curriculum, static and animated content) for digital and social platforms, web design, and UI projects. The role also requires you to have a good understanding of the current design trends to compose clear, persuasive, original themes and designs.You will have the ability to cohesively work and brainstorm with the team - to develop the best possible ideas, campaigns, content, designs, or other ongoing work. Needs to be a stellar team worker – with the right attitude. You will be working on multiple projects at once, sometimes under pressure and often to tight deadlines. And most importantly, you should love the industry and your work

Roles and responsibilities

• Study design briefs and determine requirements.
• Schedule your projects as per the deadline.
• You would ensure the understanding of internal processes and successfully run with them
• Ability to cohesively work with the curriculum and marketing team - to develop ideas, campaigns, websites, apps, or other ongoing work.
• You would manage the quality of Social Content in partnership with the copywriter and design lead.
• Conceptualise visuals based on requirements and prepare rough drafts to present ideas.
• Create illustrations and character designs using the software.
• Managing quality of ideas and design and proof check, amend, revise or redevelop/repurpose adverts or campaigns in response to feedback from the design lead.
• You will be working on several campaigns at once, sometimes under pressure and often to tight deadlines.
• Keeping up to date with popular culture and trends; monitoring the effectiveness of advertising campaigns.
• A good team worker – with the right attitude – willing to work cohesively to co-create and brainstorm to provide solutions to their best ability.

Required skills, knowledge and experience

• You should have 1-4 years of experience in an advertising agency/design studio with experience working in digital and social media. 
• Illustration skill is a must and hands-on knowledge of motion graphics is a plus point.
• Awards for past campaigns will be an added advantage.
• Experience working on integrated campaigns – with a great portfolio of work that boasts of client satisfaction, meeting creative quality standards, or meeting the requirements of the campaign.
• Excellent understanding of the most modern styles of art and design, with impeccable aesthetic sense.
• Software knowledge – Adobe Photoshop, Illustrator, After Effects.
• Please share your portfolios as well.

We are building for the future of work by changing the way the world looks at information and data paradigms. The Meaning Engine by India-based Needle Innovision enables building solutions by processing meaningful data out of anything stored anywhere - structured, unstructured data types, distributed, at scale and more. 

In our quest to do more, we are looking for a fantastic Talent Acquisition Specialist to join us in a hybrid setting. Below are some (seriously important) green flags that we are looking for from you: 

🟢 Ability to build and repeat the vision, not just work on tasks in the new phase of your career

🟢 Empathy for people and ability to connect with diverse individuals

🟢 Be a transparent and communicative person 

🟢 Champion Diversity and Inclusion initiatives and incorporate them in the hiring process

This could be an awesome launching pad for someone who believes in our mantra of "find them, grow them, keep them,". Our teams are sustained on values of care and we offer a generous number of vacation days, the opportunity to craft your calendar with flexible schedules and very soon an insurance plan for you and your loved ones.

What you will do: 

• Coordinate with the functional and technical team leads to identify staffing needs
• Determine selection criteria and standardize the selection process across tech and non-tech roles
• Source potential candidates through online channels (e.g. social platforms and professional networks)
• Plan interview and selection procedures, including screening calls, assessments and in-person/virtual interviews
• Assess candidate information, including resumes and contact details, and maintain an updated pipeline
• Design compelling job descriptions and interview questions that reflect each position’s requirements
• Lead employer branding initiatives and collaborate with the Marketing and Communications team, when needed
• Foster long-term relationships with past applicants and potential candidates

What you will bring: 

• 2-4 years experience in talent acquisition (preferably in a start-up environment) and hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods
• Proficiency in maintaining the hiring pipeline for multiple roles, at the junior - mid-level roles (experience in hiring for leadership roles can be a bonus)
• Familiarity with social media, resume databases, and professional networks (e.g. Stack Overflow and Github) 
• Ability to devise innovative sourcing strategies for potential applicants
• Excellent verbal and written communication skills and ability to work closely with others across different teams.
• A keen understanding of the requirements for each role in the company
• Proficiency in documenting processes and keeping up with industry trends

If you are excited by the prospect of helping us build a team that works to build digital transformation solutions, and if you have an eye for spotting talent in the fast-paced start-up environment, we think you could be the one to help build the impact we are looking for.

• 5+ years of JavaScript experience
• Extensive experience with Angular and Ionic
• 5+ years of object-oriented software development of web applications
• Mobile app development and testing (Android and IOS)
• Deep knowledge of AngularJS practices and commonly used modules based on extensive work experience
• Preferable Experience in Cloud Technologies (AWS, AZURE)
• Experience with MS SQL stored procedures, database design and optimization
• Experience developing and utilizing web services
• Experience with high volume consumer-oriented web sites
• Experience working in an Agile Scrum environment
• Experience with formal test procedures, release management
• Preferable Travel industry experience preferred, especially programming associated with GDS’s - SABRE, Farelogix, and Travelport
• Ability to distill complex business needs into functional requirements
• Excellent follow-up, verbal and written communication skills
• Excellent problem-solving skills and an ability to make good decisions
• Team player with a professional attitude
• Ability to manage multiple tasks and maintain tight schedules
• Ability to work effectively with a geographically dispersed team in India

Strategic and Development Responsibilities

• Ability to "think outside the box"
• Ability to provide accurate and timely project estimates.

Software Tools/Languages

Required:        MS Visual Studio, MS SQL Server Management Studio, IIS, AWS, Angular, Ionic, Android, C#, Web Services, MS SQL (stored procedures), Jenkins, DevOps Tools.

Education

• Bachelor of Science in CS, MIS, or equivalent.

• Create & Manage dashboards on various Mobile & web tools like Clevertap, Branch, Google Analytics, Zoho Page Sense, Firebase, and other data tools that marketing and product teams use on a daily basis.
• Create richer & holistic (collating multiple data sources/platforms) dashboards and reports on Tableau & Metabase for Product, Marketing & Business teams.
• Improve dashboards & set up alert systems on Sentry, Firebase, GA for product & technology teams to timely catch fatal crashes, errors.

Deliver data-backed insights & periodic analysis reports

• Perform deep data analysis to identify issues, trends, opportunities, and improvements possible in Acquisition, Activation, Transactions, Conversion Ratios & other driving product metrics. Present findings to product, marketing, and business stakeholders.
• Perform analysis to assess the success of ongoing product initiatives, provide insights to product managers & designers to iterate product features and flows.
• Create & Track product and marketing funnels to identify growth opportunities and problem areas. Collaborate with PMs and Designers to discover underlying reasons for drop points. Analyze Funnel, Cohort, Trends, LTV, DAU, MAU, Retention & user behavior using data & help teams make data-driven decisions.

Define measurement & success criteria for experiments, new features, and A/B tests.

• Collaborate with Product Manager to design, execute and analyze A/B tests, define target KPIs & control segments.
• Help Product Managers define success criteria and measurement standards for new features and product offerings.
• Ensure technical setup is there to MONITOR important KPIs and collect custom events data. Define custom events & properties to be tracked on Clevertap, GA, Zoho Page Sense.

Drive increased engagement & retention using Clevertap

• Define AARRR KPIs and Optimize them with CT multi-channel journeys by continuously performing A/B tests.
• Create detailed and diverse user segments to identify high, medium & low activity cohorts. Create strategies to increase the size of high-activity cohorts.
• Analyze website & mobile traffic, create user journeys & campaigns to enable cross-channel product experience and marketing.

Manage, Mentor & lead Product Analytics

• Act as an Analytics Subject Matter Expert in the team. Train, hire, and manage a team of analysts. Setup collaborative processes & management practices to help teams achieve important analytics goals.
• Assist the Product stakeholders to make data-driven decisions to achieve short and long-term goals relating to product growth.
• Collaborate & hire analysts to improve the overall product analysis capabilities.
• Research and be updated with upcoming technologies and trends in digital product analytics.
  
  

Experience

• Bachelor’s Degree in Computer Science, Engineering or any other related field.
• 4+ years of experience in mobile/web application analytics, business analytics, must have led or managed a team before.

Technical Skills

• In-depth knowledge & hands-on experience of digital analytics software like Zoho Page Sense, Google Analytics, CleverTap, Branch, Firebase, Facebook Analytics.
• Expertise in dash-boarding tools like Tableau, Metabase, and Excel.
• Experience with data warehousing concepts and ETL development and tools
• Fetching and manipulating large data sets using SQL / Hive.
• Analyzing and visualizing large data sets: R / python.

Soft Skills

• Ability to prioritize and manage multiple milestones and projects efficiently.
• Team spirit, good time-management skills, strong communication skills to collaborate with various stakeholders.
• Detail-oriented, advanced problem-solving skills with customer-centric approach.

The Java/Backend Developer is responsible for the development and maintenance of Bytemark’s backend APIs. This person utilizes their knowledge of Java development & web technologies as an integral part of the software development team.

Responsibilities:

• Design, develop, maintain, and deliver highly scalable and reliable APIs
• Collaborate with development team and product owners to analyze, design, and implement user stories using an agile methodology.
• Write high-quality software code that complies with design specifications and meets development and support requirements.
• Develop unit tests and test changes using an agile methodology.
• Use a variety of tools to perform unit testing, automated builds, and source control.
• Participate as a member in Agile teams, and work with other team member to review user stories, estimate effort for user stories, and participate in sprint reviews.
• Maintaining current web and back-end features
• Learning new skills and technologies as company products and industry standards warrant

Required Skills:

• 2-6 years of experience building RESTful APIs
• 2+ year of hands-on Java experience using Play 1.x framework
• Knowledge of Spring or Grails frameworks is a plus
• Ability to write SQL.
• Understanding of OOP
• Experience with Test Driven Development (TDD) using JUnit, Selenium or a similar technology
• Basic knowledge of Unix
• Excellent verbal, written, and interpersonal communication skills
• 3-8 years of software development experience
• Undergraduate degree in the field of computer science or equivalent
• Able to handle multiple tasks in a fast paced environment