Customer Care Executive

Job Title : Ab Initio Developer

Location : Pune

Experience : 5+ Years

Notice Period : Immediate Joiners Only

Job Summary :

We are looking for an experienced Ab Initio Developer to join our team in Pune.

The ideal candidate should have strong hands-on experience in Ab Initio development, data integration, and Unix scripting, with a solid understanding of SDLC and data warehousing concepts.

Mandatory Skills :

Ab Initio (GDE, EME, graphs, parameters), SQL/Teradata, Data Warehousing, Unix Shell Scripting, Data Integration, DB Load/Unload Utilities.

Key Responsibilities :

• Design and develop Ab Initio graphs/plans/sandboxes/projects using GDE and EME.
• Manage and configure standard environment parameters and multifile systems.
• Perform complex data integration from multiple source and target systems with business rule transformations.
• Utilize DB Load/Unload Utilities effectively for optimized performance.
• Implement generic graphs, ensure proper use of parallelism, and maintain project parameters.
• Work in a data warehouse environment involving SDLC, ETL processes, and data analysis.
• Write and maintain Unix Shell Scripts and use utilities like sed, awk, etc.
• Optimize and troubleshoot performance issues in Ab Initio jobs.

Mandatory Skills :

• Strong expertise in Ab Initio (GDE, EME, graphs, parallelism, DB utilities, multifile systems).
• Experience with SQL and databases like SQL Server or Teradata.
• Proficiency in Unix Shell Scripting and Unix utilities.
• Data integration and ETL from varied source/target systems.

Good to Have :

• Experience in Ab Initio and AWS integration.
• Knowledge of Message Queues and Continuous Graphs.
• Exposure to Metadata Hub.
• Familiarity with Big Data tools such as Hive, Impala.
• Understanding of job scheduling tools.

Roles and Responsibilities

1. Hands on experience in PHP frameworks Laravel

2. Experience in development of PHP based web applications, in Laravel PHP, Web Services (Json), MySQL. - Thorough understanding of OOPs concepts (Data Abstraction, Encapsulation, Inheritance, Polymorphism)

3. In-depth understanding of front-end technologies, such as HTML5, CSS3 and JavaScript.

4. Ability to understand project specification/requirements, coding, implementation and debugging.

5. Zeal to take up challenges provides innovative solutions, think out of the box and open to learning.

6. Able to handle multiple projects simultaneously.

7. Proficient understanding of code versioning tools, such as Git / SVN / BIT BUCKET .

Desired Candidate Profile

1. Minimum 2 years of experience in PHP Laravel Framework

2. Experience with MySQL and REST API.

3. Proficient knowledge in Javascript, JQuery, Angular 2.0

Role: Web Developer

Industry Type: IT-Software, Software Services

Functional Area: IT Software - Application Programming, Maintenance

Employment Type: Full Time, Permanent

Role Category: Programming & Design

Education:

UG :Any Graduate in Any Specialization

Job Responsibility:

• Manage digital advertising campaign activities: Setup, traffic, manage and optimize online ad campaigns, campaign modification as per request, campaign scheduling, targeting and monitoring its performance.
• Day to day campaign optimization by focusing on conversion and other performance metrics.
• Reporting of the campaign performance metrics on timely basis to various stakeholders.
• Sustaining present clients for further business opportunities.
• Shall take lead in achieving monthly delivery target on existing publishers
• Strategizing execution of different campaigns across various verticals.
• Interaction with agencies/ad networks to plan and run campaigns.

Job Requirements:

• Prior experience of managing CPL/CPI/CPR/CPT/CPS Campaign Delivery & Optimization in US/RU/CA/UK/UAE/SA/JP/KR preferred.
• Working knowledge of tracking platform (hasoffers, affise etc)
• Excellent English Communications skills – written & verbal.

Responsibility

To assist the BPO Human Resource and Development team in the recruitment process, they provide support to various companies across different industries including digital marketing, sales and operations, distribution, online entertainment, and more.

Developing and implementing effective recruitment and screening systems and procedures to attract the most qualified Candidate Customer Support for position vacancies for online entertainment industry.

Coordinating with requisitioning departments to follow established standards, policies, and procedures for employee recruitment and orientation.

Drafting job advertisements and managing online job portals to reach a wider pool of potential candidates.

Carefully screening candidates and arranging interview appointments for respective Business development unit and Sales and Operation departments.

Notifying all unsuccessful interviewees either by letter or verbally to maintain a positive company image.

Monitoring confirmation dates of new staff to ensure a smooth onboarding process.

Updating internal databases with new hire information

Take meeting minute notes.

Handle all employee queries, written or verbal with the utmost confidentiality.

Keep up to date on current issues and matters related to the HR department.

Work Experience Requirements

● Bachelor’s degree in human resources or related field from a reputable institution.

● At least 5 years of working experience preferably in a fast-paced manufacturing/servicing/construction environment.

● Experience in hiring applicants for entertainment and gaming 

● Possesses own transport.

● Good communication skills.

● Willing to start work from home and relocated to Cambodia once confirmation.

salary : 11,700,000 IDR - 12,700,000 IDR 

Bahasa

Tanggung jawab

Untuk membantu tim Sumber Daya Manusia dan Pengembangan BPO dalam proses rekrutmen, mereka memberikan dukungan kepada berbagai perusahaan di berbagai industri termasuk pemasaran digital, penjualan dan operasi, distribusi, hiburan online, dan banyak lagi.

Mengembangkan dan menerapkan sistem dan prosedur rekrutmen dan penyaringan yang efektif untuk menarik Kandidat Dukungan Pelanggan yang paling memenuhi syarat untuk lowongan posisi di industri hiburan online.

Berkoordinasi dengan departemen permintaan untuk mengikuti standar, kebijakan, dan prosedur yang ditetapkan untuk perekrutan dan orientasi karyawan.

Menyusun iklan pekerjaan dan mengelola portal pekerjaan online untuk menjangkau lebih banyak kandidat potensial.

Menyaring kandidat dengan hati-hati dan mengatur janji wawancara untuk masing-masing unit pengembangan bisnis dan departemen Penjualan dan Operasi.

Memberi tahu semua orang yang diwawancarai yang tidak berhasil baik melalui surat atau lisan untuk menjaga citra positif perusahaan.

Memantau tanggal konfirmasi staf baru untuk memastikan kelancaran proses orientasi.

Memperbarui database internal dengan informasi karyawan baru

Buat catatan notulen rapat.

Tangani semua pertanyaan karyawan, tertulis atau lisan dengan kerahasiaan maksimal.

Tetap up to date pada isu-isu terkini dan hal-hal yang berkaitan dengan departemen HR.

Persyaratan Pengalaman Kerja

● Gelar sarjana di bidang sumber daya manusia atau bidang terkait dari institusi terkemuka.

● Setidaknya 5 tahun pengalaman kerja, lebih disukai di lingkungan manufaktur/servis/konstruksi yang bergerak cepat.

● Pengalaman merekrut pelamar untuk hiburan dan permainan

● Memiliki transportasi sendiri.

● Keterampilan komunikasi yang baik.

● Bersedia untuk mulai bekerja dari rumah dan pindah ke Kamboja setelah konfirmasi.

salary : 11,700,000 IDR - 12,700,000 IDR 

About Numen (https://numenhealth.com):
Numen Health is a Health-tech company with a goal to reimagine healthcare in India. Through an amalgamation of our healthcare team with the power of AI and the Internet of Things (IoT), we make healthcare easier and accessible through a data-based preemptive approach. Our mission is to facilitate change in the healthcare industry by moving from a reactive approach to a proactive one.
We are a wonderful, young team with experience in scaling up Indian and international businesses from the ground up. We are looking for like-minded and enthusiastic people who are passionate about making a lasting difference and want to help us revolutionize the way healthcare is delivered to a billion Indian!

Our Vision:
To shift the healthcare ecosystem from a ‘Sick-care' approach to a ‘Holistic-healthcare' approach. We aim to do that by enabling doctors and caregivers to move from treating ailments to employing a data-based,
preemptive approach.
About Product:
We offer preventive healthcare programs to individuals to improve their health. These plans are crafted in consultation with their treating doctor and a dedicated care team remotely monitors the progress in real[1]time. For doctors, Numen is a virtual facility to cater to all of their patient’s needs, remotely.
Why Join?
At Numen, you have the opportunity to make tangible changes to the existing healthcare systems in India
making it preventive and affordable. By joining the Numen team, you get to be part of a young, dynamic
team that is passionate about making a change and a fast-paced environment with multiple opportunities to
learn and grow.

Job Overview: 
We are looking for a high-energy, detail-oriented, and technically-savvy Quality Assurance Engineer (QAE). Should be an excellent individual contributor capable of understanding and driving test execution with minimal help. Who can work towards understanding application
performance, functionality, and features to great depth enabling them to report issues, take ownership and drive them to closure.

Responsibilities:
 Develop and execute automated tests and test plans
 Efficiently execute test cases across all functional areas of the products(API and App)
 Review product user interface for conformity to design guidelines
 Find, isolate, document, regress, and track bugs through resolution
 Interpret and report testing results, and be a vocal proponent for quality in every phase of
the development process
 Work with Engineering and product to understand the overall product requirements and
technical architecture and how each feature is implemented
 Ensure the highest quality product delivery with security.
 Evaluating and integrate open source and in house developed toolsets

Requirements:
 Bachelor/Master degree in CS or related field from a reputed college
 2-6 years of experience working as a Quality Assurance Engineer
 Experience in manual testing for Application and APIs
 Experience in automation testing using available framework.
 Strong knowledge of QA methodologies, testing frameworks and tools
 Demonstrated experience in test planning, test design, test execution and reporting.
 Excellence in technical communication with peers and non-technical partners.
 Understanding & experience with software design pattern, restful APIs and microservice architecture
 Prior experience in start-ups or health-tech will be a plus

We help enterprise software companies deliver faster time-to-value during customer onboarding & implementation. Our platform enables cross-functional teams (Sales, Pre-Sales, Customer Success, Professional Services, Product, Engineering & QA) to collaborate at scale on a ‘single source of truth’ to track, prioritise and close any gaps in the delivery of customer use cases.

If you are passionate about delivering data driven operational excellence for customers and making a big impact as the 'Founding Engineer' in an enterprise SaaS startup - then we would like to hear from you!

You will get a unique opportunity to work with an experienced leadership team and grow your career with the company!

This is a unique opportunity to become a technical lead in a growing early stage Enterprise SaaS startup.

Remote Work : We are a remote-first company with a fully distributed team.

Responsibilities:

• Ownership of the entire front-end development from requirements to deployment
• Lead and mentor the front-end development team
• Take architectural and design decisions
• Set up development, testing and deployment processes as per best practices
• Conduct code reviews and approve pull requests
• Work with the founders to ship new features that solve our customers’ needs
• Work with Product Designer to turn designs into functional responsive front-end application UI components.
• Take initiative to improve system’s software architecture, UI, UX, scalability and performance
• Participate in the customer meetings for solution design and technical discussions
• Help in customer support activities by resolving any technical queries/issues reported by the customers

Requirements:

• B.E/B.Tech in Computer Science or related field
• 3-5 years of industry experience as a Front-End Engineer in a SaaS product
• 3+ years of experience in ReactJs
• Proficiency with front-end languages HTML/CSS/JavaScript and multiple libraries
• Proficiency with Unit and end-to-end testing UI frameworks
• Experience with CI/CD and deployment to AWS
• Prior experience with building and maintaining design systems
• Familiarity with tools like Figma and experience turning Figma designs into top-class UI
• Knowledge of REST APIs

• Skills -
  • Core (Must understand and conversant to code on at least two of these technologies)
    • Java 8+/ Spring Boot/Microservices
    • Spark
    • Scala
    • Angular
    • Javascript
    • ElasticSearch
    • Graph Database (Tinkerpop/Janusgraph)
    • MySQL/Oracle
    • AWS/Azure/GCP
  • Secondary
    • Version Control - Jira/Bitbucket/Git
    • Build Tools - Maven/SBT/Gradle
    • Security
    • Agile/Scrum methodology
    • Should be able to create and review designs/documents
    • Must be able to clearly articulate situations, problems and communicate ideas and solutions

• Must understand System Analysis and Design with understanding of Algorithms (implementation in any language is okay)
• Design optimal and performant solutions for product backlog items spanning technologies
• Work with Product Owner/Project Manager and UX lead for providing LoE estimates for Jira backlog items
• Lead and own delivery or work items (for self and team)
• 80% hands-on work items (self), 20% team responsibility
• Must be willing to learn new technologies, processes, business functions, (we measure this by OKR’s)

Qualifications and Skills

We are looking for some one with 3+ Years of experience  with Microsoft technologies including.NET, ASP.Net Core MVC, C#, MS SQL Server. WPF, WCF C#, ASP.NET, XML, XSL, scripting languages including JQuery/JavaScript and HTML. 

Good to have knowledge with SQL Server 2012, indexing and queries and SSIS/SSRS.

Has Implemented Ajax Controls in C# . Net Projects

Complete understanding of MS SQL Database. Data modelling to visualize database structure.

Writing queries use for front‐end applications (websites, desktop applications, Mobile App or cloud apps).

Good understanding of Reviewing query performance and optimizing code.

Designing and coding database tables to store the application’s data.

Creating database triggers, stored procedures & functions.

Creating table indexes to improve database performance.

Has experience in writing unit tests & performing unit tests on own codes.

Responsibilities:‐

• To be responsible for managing technology in projects and providing technical guidance / solutions for work completion.

• To develop and guide the team members in enhancing their technical capabilities and increasing productivity.

• To ensure process compliance in the assigned module and participate in technical discussions/review.

• To prepare and submit status reports for minimizing exposure and risks on the project.

• Experience working with MVC framework.

• Hands on experience on various design patterns

• Experience in Unit testing development.

• Good to have experience on Team foundation server and Agile Development.

• Oversee and review code as required.

• Drive implementation and address technical roadblocks that the team is facing.

• Experience with diagnosing performance and/or memory issues is a plus, including using relevant profiler tools.

• Oversee and assist during system testing, UAT and deployment.