Customer Care Executive

• Strong Expertise in CodeIgniter Framework.
• Sound knowledge of database designing and application architecture planning for Core PHP projects.
• Expertise in PHP, MVC Frameworks, and good technology exposure of CodeIgniter Open cart or any CMS added advantage.
• String core PHP Hands-on experience.
• Good Knowledge of PHP5, MySQL, jQuery, JavaScript, HTML5, CSS3, XML
• Assure that all user input is validated before submitting it to the back-end.
• A good understanding of asynchronous request handling, partial page updates, and AJAX will be preferred.
• Prior experience in the payment gateway or education ERP domain is a plus.

Customer Support Roles

1. Customer Support Representative: Handles customer inquiries, resolves issues, and provides product information via phone, email, or chat. Should be good in English and Hindi

2. Customer Service Agent: Provides assistance and support to customers, answering questions and resolving concerns in a timely and professional manner.

3. Help Desk Support: Troubleshoots and resolves technical issues for customers, providing timely and effective solutions.

Chat Process Roles

1. Chat Support Agent: Responds to customer inquiries and resolves issues via live chat, providing quick and accurate solutions.

2. Live Chat Representative: Engages with customers in real-time, addressing their concerns and providing support through live chat platforms.

3. Virtual Customer Support Agent: Handles customer support requests via chat, email, or social media, providing timely and effective solutions.

Key Skills

- Excellent communication and interpersonal skills

- Strong problem-solving and analytical skills

- Ability to work in a fast-paced environment

- Patience and empathy when dealing with customer issues

- Strong product knowledge and understanding of company policies

Role Summary

·       Deliver Sourcing and Category Management for the Contingent Labor category in the Americas region (LATAM, US and Canada). Majority of spend is in the U.S.

·       Support development and execution regional category strategy and plan

·       Provide category thought leadership, knowledge sharing and continuous improvement

·       This position will be in India

Responsibilities

·       Manage team member activities including setting individual targets, team targets and performance monitoring

·       Analyze spend, identify opportunities and deliver programs that generate cost savings, contract improvements and risk mitigation

·       Develop and execute category strategies and plans in concert with the other functional teams (Recruiting, Finance, Legal, Sales & Delivery Teams)

·       Provide thought leadership and promote knowledge sharing process across all regions

·       Provide support to sales & delivery teams in responding to RFPs for procurement of Temp Labor.

·       Obtain support and agreement for procurement strategies from key stakeholders to ensure optimal compliance.

·       Work with internal stakeholders to identify and support their need for filling contingent labor roles

·       Initiate and manage Rfx’s (RFQ’s, RFI’s and RFP’s) related contract labor

·       Contract negotiation and implementation

·       Define and manage key supplier relationships to deliver improvement in performance, cost, service and quality. Responsible for Supplier Relationship Management program.

·       Measure supplier performance against contractual and service delivery targets.

·       Lead supplier review meetings with business stakeholders and suppliers to assess supplier performance and contract compliance and take corrective action as required. Promote vendor capabilities within the organization. Provide official communication to suppliers as necessary.

·       Negotiate Savings and best possible commercials across the contingent labor category. Track and report savings.

·       Establish and report on measurable performance metrics for all procurement activities including supplier performance, payment terms, contractual terms, savings, and spend under management

·       Establish and develop relationships with all key stakeholders: suppliers, internal customers; engaging with internal recruitment team, procurement, payables and other business stakeholders.

·       Assist in providing procurement solutions to our clients

·       Drive value added activities by implementing innovative strategies that both support and align with the organization’s priorities and goals

·       Develop and Manage the Supplier Diversity Initiative

Key Skills/Experience:

·       5+ years Procurement experience delivering contingent labor category sourcing/buying services, strategic sourcing, contract negotiation and supplier relationship management.

·       Advanced knowledge of the US contingent labor marketplace (e.g. suppliers, rates, labor laws, technology, rate benchmarking tools)

·       Exposure to contract laws, negotiation, market dynamics, commercial strategy, strategic sourcing, contract management and supply relationship management

·       Experience evaluating, selecting, and implementing a VMS technology

·       Strong communication skills and drive desired results within the organization

·       Excellent people management skills; Proficient in verbal communication, writing, time management, organizational and presentation skills

·       Ability to interact and influence at all levels

·       Excellent analytical and decision-making skills

·       Exceptionally strong work ethic displaying a mature, professional, service-oriented attitude with an ability to adjust quickly to change

·       Motivated, self-starter and achievement oriented

·       Demonstrated ability to build relationships / partnerships (internal and external), and ability to influence and drive change

·       Proficiency in Microsoft Office suite, including Word, PowerPoint and Excel

·       Excellent negotiation, influence, mediation & conflict management skills

·       Bachelor’s Degree required, Advance degree and/or Contingent Labor certification a plus

Location: Hyderabad

Work Mode: Hybrid (2 days WFO)

Experience Required: 4.5+ years

Notice Period: Immediate Joiners Preferred

Employment Type: Full-Time

Mandatory Requirements:

• 4.5+ years of experience in Java Development
• Hands-on experience with AWS in a production environment
• Must be available to join immediately
• Must be willing to work in Hybrid mode from Hyderabad

Technical Skill Requirements:

• Strong hands-on experience in Core Java, Spring Boot, and Microservices
• Solid understanding of OOP concepts, Multithreading, and REST APIs
• Practical knowledge and experience working with AWS services like EC2, Lambda, S3, RDS, SNS, etc.
• Familiarity with CI/CD tools and version control systems (Git)
• Good knowledge of SQL and NoSQL databases
• Ability to write clean, efficient, and well-documented code

Key Responsibilities:

• Design, develop, and maintain scalable Java-based backend applications
• Implement and integrate AWS services to ensure scalability and reliability
• Collaborate with cross-functional teams including QA, DevOps, and Front-end developers
• Optimize application performance and troubleshoot issues in a timely manner
• Participate in code reviews, sprint planning, and team discussions
• Ensure best practices in code quality, security, and documentation
• Handle deployments and production support if needed

Sports Technology Technician - Video and Networks

Company: StanceBeam - Sports Tech

Location: Bangalore

Experience: 1-5 Years

About Us

StanceBeam is a sports tech startup revolutionizing sports analytics through video technology. We're looking for a hands-on Sports Technology Technician to join our Bangalore team. If you enjoy working with cameras, networks, and sports technology in both lab and field environments, this role is for you!

What You'll Do

Video Systems installation and operations

• Set up and maintain video cameras and recording equipment
• Install video cameras for Lab setup and live sports coverage
• Test camera angles and video quality for indoor and outdoor environments
• Keep video equipment organized, well maintained and in working condition

Networks & Connectivity

• Install network cables and set up internet connections
• Configure switches and routers for video streaming
• Troubleshoot connectivity issues
• Set up wireless networks for mobile installations

Installation & Maintenance

• Install, maintain, and remove equipment and cabling
• Run video and network cables cleanly and safely
• Mount cameras and equipment at stadiums and training facilities
• Pack and transport equipment for events
• Perform regular equipment checks and basic repairs

Field Support

• Travel to sports venues for equipment setup
• Support live sports events and demonstrations
• Work with teams to optimize camera positioning
• Solve technical problems quickly during matches
• Train venue staff on basic equipment operation

What We're Looking For

Required Skills

• Technical education (Diploma/ITI) or equivalent hands-on experience
• 1-5 years working with video equipment, technical support or network systems
• Basic knowledge of cameras, cables, and networking
• Ability to install and connect technical equipment
• Physical ability to lift equipment and work at heights
• Willingness to travel and work weekends for sports events

Nice to Have

• Experience with sports broadcasting or live events
• Knowledge of video cameras
• Basic networking skills (setting up routers/switches)
• Sports background as player, coach, or fan
• Ability to work independently and solve problems

Day-to-Day Work

• In the Lab: Test equipment, prepare for deployments, maintain inventory
• At Sports Venues: Install cameras, set up networks, support live demos and events
• Travel: Visit different sports facilities across India
• Problem Solving: Fix technical issues quickly and efficiently

Physical Requirements

• Lift equipment up to 30kg
• Work at heights and in various weather conditions
• Good eyesight and attention to detail

What We Offer

• Work with cutting-edge sports technology
• Travel to exciting sports venues
• Learn and grow with emerging technologies
• Be part of a dynamic startup team
• Career growth opportunities in sports tech

Working Schedule

• Regular lab hours during weekdays
• Evening and weekend work for live sports events
• Travel required for venue installations and support

Ready to combine your technical skills with sports technology? Join us in revolutionizing how sports are analysed and broadcast!

Employment Type

Full-time or Contract

We are Asia's largest crypto publication and journalism house. CoinGape is also on its way to building the largest crypto publication platform in the world.

With avg. monthly visitors over 5 Million, readers spread across 50 countries and content republished in 4 various languages, CoinGape is growing at a rapid pace. Stay tuned to CoinGape and never miss another crypto update. We are now aggregating artisans, SMEs, and marginalized communities who produce amazing, utility, and sustainable products for the purpose of impacting these communities and the environment.

About the Role:

Function: Sales and Business → Sales / Business Development

We are looking for a dynamic and self-motivated Branded Content Sales Executive to join our revenues team.

Responsibilities:

• Drive revenues via innovative partnerships, impactful campaigns, and sponsorship sales
• Regularly contact, prospect for, and develop new advertising opportunities with key clients and agency stakeholders.
• Be well-connected with direct online advertisers and media agencies.
• Manage clients from initial engagement to campaign completion to re-engagement
• Develop clear and consistent strategies to achieve the stated business goals and revenue targets.
• Ensure a healthy funnel for the business at any point in time.
• Independently implement the sales plan.
• Maintain and update key business reports.
• Help meet overall business objectives and participate in the growth of the company with your ideas and initiatives.

Requirements:

• A professional with 2-5 years of experience in the sales function of a digital media company. A problem solver delivering creative content solutions to help brands with maximum outreach against their investment.
• Able to work with cross-functional teams. Effectively meet client commitments by working with teams across the organization - editorial, multimedia, social media, legal & finance. Manage client expectations while adhering to the highest editorial practice.

Greetings from Hitbullseye !!!

About Hitbullseye:

Hitbullseye is one of the fastest-growing portals in the test prep education space. It is ranked among the top test prep portals in India by Alexa.com(an Amazon Company). With 1 crore + page views annually portal has traffic from MBA. Law PO & campus placement training domains. Bulls Eye has a classroom presence and has trained close to more than 2 lac students in classrooms since its inception in 1998.

Website: www.hitbullseye.com

Venue: E-305, Industrial Area, Sector 75,

Sahibzada Ajit Singh Nagar,

Punjab 160055

Currently, we are hiring a Content Developer for Mohali.

Work Profile

• · Develop a web content strategy that encompasses the goals of a company and aligns with the company's image
• · Keyword search and using target keywords to write search-engine copy that is optimized for search engines (SEO) while remaining entertaining and informative
• · Editing and proofreading content
• · Maintain content calendar for timely servicing of articles
• · Provide editorial, creative and technical support to digital marketing
• · Track web analytics to ascertain content engagement levels
• · Stay abreast of current best practices in the industry and review competitor websites to compare their activities with those of your company
• · Work with the SEO team to improve meta descriptions, alt tags, headings, etc to improve rankings
• · Develop and execute successful SEO strategies
• · Conduct keyword research to guide content teams
• · Help with lead magnets – ebooks, marketing page copy, brochures, emails, SMS, Whatsapp, etc.

Required Candidate

• Excellent Communication Skills ( Written & Verbal)
• Experience (0-2) Years Only
• Graduates or Post Graduate Can Apply
• Work From Office Only

• Prototype, design, implement, unit test, product, and maintain Windows-based software applications
• Participate in cross-functional project teams to develop medical device software
• Work with multi-discipline teams on new product introduction project while adhering to software development and source control processes
• Document software, write technical specifications for interfaces and testing

Qualifications

• Bachelors degree in Software Engineering, Computer Science or related field with no less than 6+ years of experience
• Experience designing and developing C++/C# based solutions and experience with any user interface development (UWP / WPF)
• Expert in Unit Testing, OOA/OOD development methodologies, and design principles
• Experience in Agile development processes and philosophies
• History of timely delivery while ensuring a quality focus
• Ability to work well with people and be both highly motivated and motivating
• Ability to work in a fast-paced, and often ambiguous environment where continuous improvement is a way of life
• Ability to work independently and proactively with minimal direction

Nice to Have

• Experience in medical device design & development is a plus
• Experience in IVD instrumentation, such as clinical chemistry, immunoassay, hematology, urinalysis, molecular, microbiology, or flow cytometry systems is a plus
• Understanding of software development processes for a regulated environment (ISO9000/FDA) is a plus
• Experience in software code and build management is a plus