Tally Sales Representative

• Should have hands-on experience in Web Development
• Good understanding of PHP and Object-oriented programming paradigms.
• Able to understand the project requirements and handle projects independently.
• Strong learning capability.
• Having a good knowledge of jQuery.
• Framework experience would be beneficial.
• Should be comfortable working with the team.
• Should be comfortable with working on any MVC-based framework.
• Work experience in the Codeigniter framework is a must.
• 2 Projects are required in the PHP language.

We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.

Responsibilities:

Provide exceptional customer service:

·     Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.

·     Respond promptly and effectively to customer concerns, striving to exceed their expectations.

Manage customer relationships:

·     Develop a deep understanding of customer needs, preferences, and pain points.

·     Build and maintain strong relationships with customers, stakeholders, partners, and bank management.

·     Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.

Resolve customer issues:

·     Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.

·     Collaborate with relevant departments to address complex issues and ensure prompt resolution.

·     Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.

Coordinate with internal teams:

·     Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.

·     Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.

·     Share customer feedback with relevant teams to contribute to product/service enhancements.

Excellent communication skills:

·     Exceptional verbal and written communication abilities.

·     Active listening skills to understand customer needs and concerns.

·     Ability to articulate complex ideas and solutions in a clear and concise manner.

·     Strong interpersonal skills:

Passionate about delivering exceptional customer service and exceeding customer expectations.

Ability to empathize with customers and provide tailored solutions to their unique needs.

Problem-solving and conflict-resolution skills:

Willingness to work in a fast-paced and dynamic environment.

Ability to adapt to changing priorities and handle unexpected situations with composure.

Previous customer service experience is preferred but not mandatory.

If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.

Roles & Responsibilities: 2-3 years of Experience developing mobile apps.  Have an Experience indeveloping nativeAndroid apps(depth knowledgeof Android SDK, NDK)  Depth knowledgeof SQLite andRoom  Excellentin JAVA, Kotlin language with agooddebugging Skills  Expertin usingAndroid StudioandGit .  Developing universalapplication, which can run on most available androiddevices.  Must have good understanding ofObject-OrientedProgramming  Good eye formobileapp designand productsense  Experience in cross platformToolslike Appcelerator  Internallymotivated, abletowork proficiently both independently and in a team environment.  Good communication skills with both internal teammembers and external business stakeholders  Strong initiativeto find ways to improve solutions,systems, and processes.  Experience ofworking onAndroid Studio.  Good in data structure and Algorithms.  Very Sound knowledge of Android Components.

Candidate Required: • Excellentcommunication skills • ProficientinmobileappUI development and bestpractices • Ability to understand that business needsmay shift yourpriorities and adjustaccordingly • Exceptionalwritten and oral communicationskills. • Exceptional interpersonalskills, with a focus on listening and questioningskills. • Proven analytical and problem-solving abilities. • Ability to effectively prioritizeand execute tasksin ahigh-pressure environment

• Partnering with internal business owners (product, marketing, edit, etc.) to understand needs and develop custom analysis to optimize for user engagement and retention
• Good understanding of the underlying business and workings of cross functional teams for successful execution
• Design and develop analyses based on business requirement needs and challenges.
• Leveraging statistical analysis on consumer research and data mining projects, including segmentation, clustering, factor analysis, multivariate regression, predictive modeling, etc.
• Providing statistical analysis on custom research projects and consult on A/B testing and other statistical analysis as needed. Other reports and custom analysis as required.
• Identify and use appropriate investigative and analytical technologies to interpret and verify results.
• Apply and learn a wide variety of tools and languages to achieve results
• Use best practices to develop statistical and/ or machine learning techniques to build models that address business needs.

• 2 - 4 years  of relevant experience in Data science.
• Preferred education: Bachelor's degree in a technical field or equivalent experience.
• Experience in advanced analytics, model building, statistical modeling, optimization, and machine learning algorithms.
• Machine Learning Algorithms: Crystal clear understanding, coding, implementation, error analysis, model tuning knowledge on Linear Regression, Logistic Regression, SVM, shallow Neural Networks, clustering, Decision Trees, Random forest, XGBoost, Recommender Systems, ARIMA and Anomaly Detection. Feature selection, hyper parameters tuning, model selection and error analysis, boosting and ensemble methods.
• Strong with programming languages like Python and data processing using SQL or equivalent and ability to experiment with newer open source tools.
• Experience in normalizing data to ensure it is homogeneous and consistently formatted to enable sorting, query and analysis.
• Experience designing, developing, implementing and maintaining a database and programs to manage data analysis efforts.
• Experience with big data and cloud computing viz. Spark, Hadoop (MapReduce, PIG, HIVE).
• Experience in risk and credit score domains preferred.

Titaniam’s software engineers develop the next-generation technologies that protect big data. Our products need to handle information at a massive scale. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing as well as large-scale system design. As a software engineer, you will work on projects critical to the company needs with opportunities to switch projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.

• Work closely with software engineers, product managers, and sales teams to bring innovative solutions to market.
• Communicate and negotiate across teams to get buy-in and alignment towards a shared vision.
• Apply technical judgement and identify return-on-investment opportunities.
• Learn new technologies and apply them appropriately for bringing value to customers.

• Strong computer science fundamentals: data structures, algorithms, programming languages, distributed systems, and information retrieval.
• Experience in architecting and developing distributed systems design.
• Experience in technical leadership, leading project teams, and setting technical direction.
• Proven record of test driven development.
• Experience with Java, Spring Framework or similar technologies.

• Experience in driving technical projects and providing leadership in an innovative and fast-paced environment
• Experience in working with other engineering teams internally and externally, and across geographies.
• Experience building web applications for 5+ years.

UX Designers are responsible for the end-to-end execution of a project. You should have highly developed design skills and good communication ability. You are the right fit if you enjoy creating interfaces, love challenges, and designing digital products

Role & Responsibilities

Conduct workshops and collaborate with other designers and stakeholders to understand business needs, user needs & to achieve the goals of the project.
Create personas to understand target audiences, craft user journeys, and use cases for the product
Create design assets that showcase relationships between product features, users, and data
Create high-quality wireframes that fulfill the goals of the product in a highly efficient and simple manner
Audit designs that are already developed to identify improvements or conduct usability tests on your designs Must have Skills
Critical thinking and highly developed wireframing, presentation, and prototyping skills
Very keen attention to detail
Excellent documentation skills
Proficiency with modern design and prototyping tools like Figma
Ability to present and explain your work to others with articulate communication
Ability to plan & deliver projects on time. Expected Outcomes
High-quality wireframes, prototypes, and documents that meet the goals of the project. Continuous communication between internal teams, project managers, and stakeholders
Documentation of the screens designed for a smooth handover to visual designers and developers

Special Notes
Freshers are not eligible
Education criteria are not strict
A Detailed portfolio is a must in which only individual projects/work must be showcased.
The ability to create illustrations is preferred but not required.