Tally Sales Representative

Position: IT Business Development Executive

Department: Sales / Business Development

Experience: 1–3 years 

Location: Andheri East, Mumbai

Employment Type: Full-time

About the Role

We are looking for a proactive and result-oriented IT Business Development Executive to drive business growth, identify new opportunities, and build long-term client relationships. The ideal candidate will have strong knowledge of IT products/services and proven experience in generating leads and closing deals.

Key Responsibilities

·     Identify and develop new business opportunities in the IT sector.

·     Generate leads through cold calling, networking, research, and digital platforms.

·     Understand client requirements and present suitable IT solutions and services.

·     Prepare proposals, quotations, and presentations for clients.

·     Maintain and grow relationships with existing and potential customers.

·     Collaborate with the technical and project teams to ensure seamless delivery of solutions.

·     Meet sales targets and contribute to overall business growth.

·     Maintain sales reports, follow-ups, and documentation.

·     Stay updated with industry trends, competition, and market developments.

Required Skills & Competencies

·     Strong communication and interpersonal skills.

·     Good understanding of IT products, software solutions, or digital services.

·     Ability to present and explain technical solutions to clients clearly.

·     Strong negotiation, persuasion, and relationship-building abilities.

·     Result-driven with the ability to work independently and as part of a team.

·     Proficiency in MS Office, CRM tools, and online research.

Qualifications

·     Bachelor’s degree in IT, Computer Science, Business Administration, Marketing, or related field.

·     Prior experience in IT Sales / Business Development will be preferred.

Strong Full-Stack/Frontend Developer Profiles

Mandatory (Experience 1): Must have 2+ years of hands-on experience in software development.

Mandatory (Experience 2): Must have 2+ years of frontend development experience with React.js, HTML5, CSS3, JavaScript (ES6+);

Mandatory (Experience 3): Must have strong understanding of any 1 backend skills. (Python, Java, Node, etc)

Strong UI/UX Designer Profile

Mandatory (Experience 1) - Must have 2+ years of hands-on experience as a UI/UX Designer

Mandatory (Experience 2) - Must have hands-on experience across the end-to-end UI/UX process, including user research, user flows, and information architecture

Mandatory (Tools 1) - Advanced proficiency in Figma for wireframing, prototyping, and high-fidelity UI design

Mandatory (Tools 2) - Familiarity with modern design tools such as Adobe Creative Suite (Photoshop, Illustrator) and/or Sketch

Mandatory (Portfolio) - Strong portfolio is mandatory, showcasing detailed case studies with user research, design rationale, UX process, wireframes, and final UI outputs across web and/or mobile platforms

Position Overview

We are seeking a highly skilled Senior Salesforce Service Cloud Developer who will take complete ownership of all Service Cloud development activities—ranging from design and configuration to customization, integration, and deployment. The ideal candidate will have end-to-end control of the technical solution, ensuring high-quality, scalable, and maintainable implementations that align with business requirements and best practices.

This is a hands-on role that requires deep technical expertise, strong problem-solving abilities, and the ability to operate with minimal supervision while collaborating closely with stakeholders.

Key Responsibilities

Take full ownership of Salesforce Service Cloud development lifecycle requirements gathering, solution design, development, testing, deployment, and post-deployment support.

Translate business needs into technical solutions using Service Cloud features such as Cases, Knowledge, Omni-Channel, Live Agent, Service Console, Entitlements, and Milestones.

Design and develop custom Apex classes, triggers, Lightning Web Components (LWC), Visualforce pages, flows, and process builders.

Implement integrations with external systems using REST/SOAP APIs, middleware, or other integration tools.

Configure and manage Service Cloud console, page layouts, record types, queues, and assignment rules.

Maintain code quality through version control, peer review, and adherence to Salesforce best practices.

Create and maintain technical documentation for customizations, integrations, and configurations.

Proactively identify system improvements, performance enhancements, and automation opportunities.

Serve as the go-to technical expert for Salesforce Service Cloud within the organization.

Ensure compliance with Salesforce security standards, governance, and data privacy policies.

Required Skills & Qualifications

7+ years of hands-on Salesforce development experience, including 3+ years specifically in Service Cloud.

Strong command of Apex, LWC, SOQL, SOSL, Visualforce, Flows, and Process Automation.

Proven experience in Service Cloud setup and customization including console configuration, case management, omni-channel routing, and knowledge management.

Expertise in Salesforce APIs and integrations (REST, SOAP, platform events).

Deep understanding of Salesforce security model, sharing rules, and data architecture.

Proficiency in Salesforce DevOps tools (e.g., Copado, Gearset, or equivalent) and version control systems (Git).

Salesforce Platform Developer II and Service Cloud Consultant certifications strongly preferred.

Strong analytical, troubleshooting, and problem-solving skills.

Ability to manage full development ownership in a fast-paced environment with minimal supervision.

Preferred Skills

Experience with Einstein Bots, Field Service Lightning, or other Salesforce add-ons.

Familiarity with Agile/Scrum methodology and working with cross-functional teams.

Knowledge of testing frameworks (Apex tests, Selenium, Provar, etc.). 

Role and Responsibilities

1 The primary job of the incumbent is to detail and document all customer impacting processes.

2 He/ She shall also be the domain expert on credit card management system and be the interface for system enhancements as well as testing the functionalities prior to release of those enhancements into production

3  Document all customer impacting processes.

4 Discuss with all stakeholders to lay out the processes for the organisation.

·

5  Discussion with stakeholders on business enhancements required on Credit Card management system and automation required on satellite systems/ End User computing systems.

6·Business Analysis for enhancements to the Credit Card Management System/ EUC systems.

'

7 Lead the UAT for Credit Card Management systems/ EUC systems.

8 Define and execute test cases for code and product changes pending implementation.

·

9 Research transactional data to identify anomalies and facilitate process improvement efforts.

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10 Manage/ Control the overall process depository.

Qualifications and Education Requirements

 SKILLS required

·       Deep understanding of the Credit Card life cycle.

·       Deep understanding of Credit Card Management systems (Cardpac, VisionPlus, Any )

·       2/3 years’ experience in a Credit Card Operations/ Service

·       Highly organized with strong communication, problem-solving, documentation, and presentation skills.

·       Bachelor’s degree preferred, but relevant years’ experience considered.

·       Experience with use case development and testing coordination.

·       Knowledge of process analysis and process efficiencies.

·       Proficiency in Microsoft Word and Excel.

• To design flows and experiences that are delightful, intuitive and elegant.
• Execute on a master level with an eagle eye for detail.
• Give feedback on product strategy and design work to continually push the level of quality on the team.
• Collaborate Product and Engineering to deliver a world class experience to our users.
• From wire-framing to designing end-to-end flows and prototypes, you will be in charge of designing products that solve problems in a simple and elegant way while taking care of every small detail.
• Evaluate current processes, identify best practices, develop plans to reach goals and implement improvements.
• Strive every day to ensure the product is more loved by customers than it was the day before

• 2+ years demonstrated experience with end-to-end (hybrid UX and UI) product design in a product company.
• Strong visual design skills, ideally with experience designing iconography, illustration and creating motion graphics
• The ability to think at a high level about product strategy and vision (not just 'how it should look' but 'what we should build').
• Experience in building and shipping applications or software (mobile/web).
• Must have a portfolio featuring examples of design work.
• Clean visual design sense and skills in typography and grids
• Hugely customer-focused with a passion for great customer journeys and experiences 
• To be a constant learner. You will be always growing - both personally and with the team
• Experience using data to inform design improvements 
• Brownie points 🍪 

• If you have built gamified consumer digital products or have ideas for the same. 
• Illustration skills
• Creating motion graphics
• Strong visual design chops

Responsibilities

• Identify new sales opportunities and handle inbound calls to follow up
• Make cold calls and emails to explore sales opportunities
• Achieve quarterly milestones and close sales
• Regularly study accounts and identify important players
• Collaborate with digital marketing/ other teammates and to work towards closing deals
• Maintain a detailed database with all information on the prospects
• Provide product demos and participate in events, etc.

Requirements

• Prior experience as an Inside Sales Representative in B2B/B2C space
• Should have done a similar role in the past with a Software company, with at least 1+ years’
• experience in Technology/ SaaS product Sales
• Strong sense of communication in English is mandatory and phone skills
• Preferably an MBA or an Engineer (not a must though)
• Great sales acumen with excellent communication and presentation skills
• Go-getter, or a self-motivated person
• B2B / B2C outbound cold calling experience is an added advantage, preferably in APJ and Middle East market

STATE IN CHARGE

Education

Any Bachelor Degree

Job Description

Establishing good relationships with Bank's LHO, RBO, DSH & Link Branches.

- Appointment of Kiosk operators in allocated URBAN locations.

- Responsible for ensuring completion & submission of documents at the Bank's office for opening CSPs.

- Ensuring proper selection of CSP location & Kiosk Operator with vision of business sustainability.

- Working towards increasing business performance of CSP's

- Controlling & monitoring of CSP's to avoid Frauds.

- Manages all state level activities and coordination .

- Representation at regional level offices as well as district level offices.

- Any other work; as and when required pertaining Financial Inclusion business

Requirement of Candidate:

1. Graduate

2. Min Exp. of 5 years

3. financial inclusion (BFSI) sector

4. Should have handled a team .

5. Computer Skills - Mails, MS Excel, MS Word.

6. Good Communication skills (English and local Language) - Written & Oral

Provide guidance, mentorship and effective knowledge management within the team to ensure profitability

#business

- Identify, assess and manage risks arising out of operational plan, design or delivery

- Manage multiple stakeholders and work closely with them.

- Ensure a balance with sometimes, competing needs and priorities

- Develop guidelines for effective reflection, learning, and change

- Work on the results from learning and reflection exercise to create best practices and introduce process improvements

Employment terms: Full time

Preferred Date of joining: Latest possible

Travel expenses & Mobile reimbursement: As per the team budget and requirement of the role.

• Must be passionate about designing for web and social media
• Must have experience in Facebook & Google Ad Graphics
• Proven graphic designing experience
• A strong portfolio of illustrations or other graphics
• Familiarity with design software and technologies (such as InDesign, Illustrator, Coreldraw and Photoshop)
• A keen eye for aesthetics and details
• Excellent communication skills, Must be quick in understanding and implementing ideas
• Ability to work methodically and meet deadlines
• Degree in Design, Fine Arts or related field is a plus
• With Good Communication Skills
• Candidates from Marketing Agency can apply.
• Immediate with 15 days joinees preferred.
• An ideal candidate would be someone who handles end to end digital marketing