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- Work in a Business Process Outsourcing (BPO) Module providing Sales and Operations solutions to different local and international Business Development Unit and clients.
- Liaise with the Marketing Team, in order to deliver accurate information of new promotions and games updates to BPO Sales and Operations Team.
- Create variety of training solutions and methods based on the difficulty metrics of new product updates, in order to ensure the completeness of training materials
- Deliver training and standardize flow handling process to BPO Sales and Operations Team, in order to improve team’s skill and knowledge in technical/product and also to ensure customer satisfaction
- Liaise with leads across Sales and Operations function in finding gaps of interpersonal improvements, in order to provide recommendations and meet the company’s standard
- Deliver training, constructive feedback, and coaching of the trainees/agents, in order to improve customer service and engagement skills and communication
- Identify and assess the training needs of the business organization.
- Create a curriculum to facilitate strategic training based on the organization's goals
- Develop annual training programs and development needs assessment.
- Effectively manage the training budget.
- Obtain and /or develop effective training materials utilizing a variety of media.
- Train and coach managers, supervisors and others involved in employee development efforts
- .Evaluate organizational performance to ensure that training is meeting business needs and improving performance
- .Becoming a business partner to department heads, provide solutions and help identify challenges.
The specific responsibilities and requirements for a Call Centre Trainer - English Speaker in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards.
Salary : Php50,000 - Php65,000
Work Experience Requirements
1. High interests in BPO set-up of Sales and Operations, especially in people development.
2. Ability to build relationships with employees to improve employee well being while upholding company values.
3. Ability to present and communicate effectively.
4. High analytical thinking, planning, organizing, and creativity.
5. Proficient in performing Training Need Analysis, working on learning development budget, setting a full-year training plan, and working with a target to execute and review.
6. Get used to Training Need Analysis, Training Design & Development, Training Delivery, Coaching, and Training Evaluation
7. Microsoft Office & Presentation Skills
8. Independent
9. Structured thinking, able to evaluate problems
10.Positive and energetic outlook
11. Willing to be placed in Cambodia
Required experience candidates who is currently working in life insurance companies or health insurance
CTC would be as per the profile
Minimum CTC 2.50 lac to 8 lac
We are looking for a Customer Care Specialist who will be entrusted the following responsibilities
*Handle Customers Inbound And Outbound Calls.
* Solving day to day queries of parents and school admin .
* Explaining them About Products / Offers / Services as and when required
*Creating social media posts/contents and will be an integral part of the Digital Marketing team
Will be posted in a premiere school in Gurgaon who happens to be our client.
Qualifications : Graduate
Excellent English communication skills Verbal and Written
Our client is a well established name in the distribution and servicing of industrial products like air compressors, air dryers, air filters, compressed air piping, automotive garage equipment, industrial grade UPS batteries, among others. For more than 50 years now, it has been helping it’s customers get access to providing superior quality products together with amazing support service.
Currently it has over 300 employees on its rolls and caters to customers through a hub office at every 100 kilometres in Northern India( including Delhi/ NCR , Haryana, Punjab, Himachal Pradesh and Jammu & Kashmir).
The ability to ensure zero downtime for its customers, by providing timely and quality support both in terms of products and services has been the cornerstone of its growth and success.
As a HR/ Personnel Manager, you will be managing the entire life cycle of all the employees starting from recruiting till the exit interview.
What you need to do:
- Managing the recruitment process by understanding the requirements, sourcing, screening, assessing and hiring the right candidates with the right skills at the right time
- Managing the payroll of the company by adhering to the various laws and regulations and thus ensuring that all the employees are paid their salaries on-time
- Preparing, maintaining and updating various policies, practices and processes followed within the organization
- Undertaking all the tasks involved in employees’ performance management
- Ensuring compliance of various HR activities with various rules, laws and regulations
- Ensuring smooth communication of changes, new developments, improvements etc., to internal employees as well as external stakeholders
- Delivering and improving the current training content to help employees gain more knowledge and expertise
- Supporting the managers with the performance review process of the employees
- Maintaining and updating confidential human resource records
- Analyzing data and observations across the organization, highlighting trends and recommending solutions accordingly
What you need to have:
- Graduation is a must
- Relevant experience working as a HR
- Willingness to work 6 days a week
- Excellent communication skills
- Good time management and problem-solving skills
- Ability to multitask and maintain confidentiality
Our client offers a wide range of business advisory services such as strategic advisory, financial advisory, transaction support, process consulting, people & organisation consulting etc. to its clients.
They serve across sectors like financial services, education, healthcare, real estate etc. and their clients include diversified conglomerates, leading commercial banks, insurance companies, family businesses, investment houses etc.
Originated in Kuwait and with over 18 years of experience, our client has their offices in Dubai, India and Australia. They have an in-depth understanding of the business environment of the GCC and wider MENA region. Established in 2003 and with a strong multi-disciplinary team, they have served 100+ clients across 800+ assignments.
As a Business Analyst, you will be responsible for supporting the Project Manager in project execution and delivery.
What you will do:
- Analyzing and summarizing financial performance
- Building financial and valuation models
- Identifying KPIs and benchmarking with regional and global peers
- Reviewing of budgets and analysis of variances
- Developing Power point and Word documents
- Supporting in developing business development pitches
Desired Candidate Profile
What you need to have:- MBA from a premier institute/ CFA (USA)/ CA (ICAI)
- 2-4 years of post-qualification experience
- Clear financial and quantitative concepts
- Strong logical and analytical abilities
- Good communication, presentation and inter-personal skills
- Very strong Microsoft Excel financial modelling skills
- Openness to travel overseas for extended periods (3-4 weeks) for client meetings and on-site execution

Job Summary
- 5 to 8 years of experience with Python, and well versed with RDBMS (SQL Server preferred).
- Should have good experience in Data Structures, Algorithms, NumPy, and Pandas.
- Familiar with JSON and REST APIs
- Strong knowledge of object-oriented and parallel programming techniques
- Experience with test-driven development (TDD)
- Excellent analytical and problem-solving skills
- Good interpersonal skills
- Good team player
Skills:
Python Developer
Python
API
RDBMS
We’re looking for a caring and photography-loving Customer Service Representative. You would be responsible for quickly resolving answering customer queries via email, phone, social media, or live chat; getting feedback from customers; identifying areas of improvements and working closely with our teams to continuously improve our service quality.
- Make sure customer queries are solved quickly with a high degree of satisfaction
- Handle customer complaints across email, phone, social media, and live chat
- Maintain and improve customer service SLA’s
- Look for ways to improve our service quality via root-cause analysis
- Help build a customer-centric company culture
- Collaborate closely with our teams
Qualification:
- Bachelor's Degree
- Excellent English writing and speaking skills
- Detail-oriented
- Active on social media
- Hindi, Marathi or Kannada language skills a plus
- A love of photography

