Informatica Big Data Management

 We’re Hiring: Business Development Manager (BDM) – IT Industry 🚀

Are you a skilled Business Development Manager with a proven track record in the IT sector? We're looking for someone just like you to join our dynamic team!

Key Responsibilities: 🔹 Drive business growth and generate new leads

🔹 Develop and execute strategies to expand the client base

🔹 Build and maintain strong client relationships

🔹 Identify new business opportunities and manage key accounts

🔹 Collaborate with internal teams to deliver exceptional IT solutions

Requirements: ✔️ Minimum 3+ years of experience in business development within the IT industry

✔️ Strong understanding of market trends, competitors, and customer needs

✔️ Excellent communication, negotiation, and networking skills

✔️ Proven track record in achieving targets and driving revenue growth

Why Join Us? ✅ A collaborative and innovative work environment

✅ Exciting growth opportunities in a leading IT company

✅ Competitive salary and benefits package

If you're passionate about driving business success in the IT space and meet the qualifications, we’d love to hear from you!

Position: Call Quality Analyst

Key Responsibilities:

1. Conduct call audits: Listen to recorded or live customer service calls to evaluate the quality of interactions, ensuring adherence to company standards.

2. Quality assessment and control: Evaluate call agents' performance based on established metrics, including communication skills, product knowledge, adherence to scripts, and compliance with company policies.

3. Provide feedback: Deliver constructive and actionable feedback to call agents based on audit results to help them improve their performance and enhance customer satisfaction.

4. Reporting: Prepare detailed reports summarizing audit findings, trends, and areas for improvement. Provide regular reports to the management team.

5. Process improvement: Work with cross-functional teams to identify process improvements that can enhance the overall quality of customer interactions.

6. Compliance: Ensure that all customer service activities comply with legal and regulatory requirements.

7. Customer feedback: Incorporate customer feedback into quality assessment processes

Qualifications:

• Bachelor's degree in a relevant field or equivalent work experience.

• Proven experience in quality analysis and call auditing, preferably in a customer service environment.

• Excellent communication skills, both written and verbal.

• Knowledge of relevant industry regulations and compliance standards.

• Proficiency with Microsoft Office suite (Word, Excel, PowerPoint).

call QA for Pune

language- gujarati, tamil, telugu,malayalam, Punjabi, kannada (any)

Experience- 6months- 2yrs (BPO Voice also considerable)

Salary- 25k ctc location: Vimaan Nagar

call QA for Banglore/Jaipur

language- Hindi andEnglish (both)

Experience- 6months- 2yrs (BPO Voice also considerable)

Salary- 22k ctc LOCATION: HSR layout

ROLE
Associate Product Manager

WHY SHOULD YOU JOIN US?
At Vidyakul, you will have the opportunity to impact 60 million state board students’ lives by growing India’s first truly vernacular e-learning platform for 9-12 class state board students.

WHO ARE WE and WHAT IS OUR MISSION?
● Vidyakul is a pre-Series A funded EdTech startup based out of Gurgaon, that is truly democratizing education for the masses.
● Our Investors:
○ We Founder Circle - Backed marquee brands such as BluSmart & Zypp Electric
○ JITO Angel Network - Backed Finance Peer, largest lender of EdTech
○ Dholakia Ventures - Backed by the Diamond King of Surat
● Our Founders:
○ Tarun Saini - 3X founder, 8 years experience in Sales & Marketing
○ Raman Garg - 3X founder, 7 years experience in Ecommerce and Tech
● We are bridging the gap between the villages and quality education at an affordable cost.
● We are growing fast (3X Q-o-Q) and wish for you to be part of this rocketship!

WHAT IS THE ROLE?
About the Role: This role requires someone who would:

- Be responsible for creating and delivering on the product roadmap - Interface with design, engineering, business and growth teams and drive the desired outcome
- Understand user behaviour and champion consumers needs and strive to deliver the absolute best consumer experience

- Grow product adoption and key app metrics

Expectations/Requirements:

- A passionate APM / Senior Product Associate with 3+ years of experience in Product Management

- Someone with an entrepreneurial mindset who enjoys taking end-to-end ownership of the product and work across stakeholders to achieve the desired objectives for the product

- A keen eye for understanding the end user and creating product-led solutions to bridge user need gaps

- Strong analytical skills, ability to define KPIs, KPI dashboards and success metrics.

- Prioritization: The PM should be able to carry out effective prioritization of user stories balancing between user experiences, business requirements, tech debts and resourcing. Superpowers/ Skills that will help you succeed in this role:

- Love for simplifying - Knowledge of product development processes - Being a leader and an inspiration to your entire team - Ability to take internal and external stakeholders along

E-COMMERCE MANAGER

Responsibilities

● Liaising and influencing cross-functionally within the senior management team, ensuring all stakeholders are engaged in E-Commerce activity, projects and strategy, and knowledge, assistance, and insight are acquired where needed.

● Managing the marketplaces, namely Amazon, and Flipkart and planning the presence of the organisation - in terms of the strategy, management, forecasts and results. These include short- and long-term objectives, customer metrics and overall performance.

● Oversee the day-to-day marketplace E-commerce operations, customer service, updates, post listings, promotions, merchandising, maintenance and performance.

● Develop budgets for all phases of marketplace E-commerce and execute marketplace promotions to maximise growth.

● Manage relationships with digital agencies and external third parties in the marketplace effectively to drive growth

● Develop and implement the assortment and inventory plan to match the sales plan. Work with other divisions to maximise inventory & provide ongoing strategic insights and recommendations for new marketplaces channels with growth plans.

● Collaborate with marketing, operations, finance, sales & customer service to drive the success of the eCommerce business.

● Improve the e-commerce experience and feature sets by evaluating new payment solutions, customer communication tools, mobile solutions, merchandising tools and other enhancements.

● Actively advocate for e-commerce business across all levels of the organisation.

● Working closely with analytics, product and category managers will be crucial to optimise and scale on marketplaces

Qualifications

● Experience of 1-2 years.

● Preference for talent with experience in the D2C 

● Strong knowledge of the marketplace.

● Must possess knowledge of the supply chain process, and commercials to improve the user journey by displaying relevant products on the website).

● Good team management and leadership skills.

● Excellent written and verbal communication skills.

● Should have a good emotional quotient.

● Should be good in data and analytical skills.

Marketing Coordinator

Company description

Lightomated is a premium System Integration Company. We provide best in class solutions for system integration. We primarily work in two verticals.

Lightomated Residential - Premium Home Automation System Integration company, dedicated to easing your life by getting your entire residential space being controlled by one simple touch. Lightomated collaborates with reputed brands to provide the clients with perfect design, installation and integration with help of the expertise of our dedicated team.

Lightomated Commercial - Leading Audio-visuals consultancy as well as system Integration company delivering a wide scope of installations from high-end Audio / Visual Integrations, Lighting control, video collaborations and end-to-end automation systems.

Role overview:

1. Capture the sites or projects that we have completed or in progress
2. Feed the important points from the project engineer with regards to the site/projects completed or in -progress both
3. Help in case studies, Blogs, Research, etc
4. Conducting research to analyse competitive landscape, market trends and customer behaviour and preparing reports by collecting, summarizing and analysing data
5. Supporting the Marketing Head in establishing and evaluating a marketing strategy and plan by organizing and planning promotional presentations.
6. Understanding industry trends, latest events
7. Collect the customers reviews, testimonial, etc

Requirements:

1. Bachelor’s degree in any field is mandatory
2. Minimum 1 year experience in Marketing field is required
3. Good photography and video editing skills is required.
4. Willingness to travel
5. Solid computer skills, including MS Office
6. Knowledge of digital marketing ( SEO, SMO, Google adwords)

Job Location- New Delhi

1. Technical skills:
   • Primary skills :
2. Siebel CSW
   Should have hands on experience Siebel Configuration, Scripting and Workflows

1. Siebel Integration
   Should have hands on experience Siebel integrations like JMS\MQ, Web services, VBC, EBC, Rest Service, API building etc.

1. Siebel OpenUI
   Should have hands on experience in Siebel OpenUI development.

1. Database (SQL /Oracle)
   Should have good experience in writing queries, performance management, query optimization etc.

1. Should be able to work independently and should have strong debugging skills

• Secondary skills : (Good to have)

1. Siebel certification
2. Exposure to Agile
3. Exposure to HP ALM and JIRA

1. Candidate’s overall experience should be min 5 years to max 8 years.