Sales Manager

Key aspects of this role:

• Maintain, update, and enhance ITSM environment including Incident, Request, Problem, Change and Knowledge Management, Service Catalog, Service Portals, SLAs, Discovery, and Integrations

• Participate in the implementation and configuration of other ServiceNow products outside of ITSM to increase the adoption of the ServiceNow platform.

• Responsible for performing daily administration, issue resolution, and troubleshooting of the ServiceNow platform. Monitor health, usage, and overall compliance of ServiceNow and its applications.

To be the right fit, you will need:

• Minimum of 2 years of demonstrated experience in ServiceNow development and configuration.

• Proficient in developing, integrating and maintaining applications using ServiceNow Platform technology and tools.

• Understanding of and experience working with IT Service Management processes (Incident, Problem, Change, Release, SLM, Service Catalog), PPM/ITBM

• Understanding of IT and business requirements with ability to develop, test, deploy improvements, and update Manage and administer lists, filters, forms, platform interfaces (to other data sources) and the data within tables, import sets and the CMDB.

• Preferably certified in ServiceNow

• 3+ years of experience with LAMP stack: Linux, Apache, MySQL, PHP
• 3+ years of experience with web APIs: REST
• AWS Experience would be great to have.
• Java/Python experience will be a Plus.
• Good Communication Skills.

PHP, Cordignito, Laravel, SQL, Oops concept, strong logical thinking.

• As a DevOps Engineer, you need to have strong experience in CI/CD pipelines.
• Setup development, testing, automation tools, and IT infrastructure
• Defining and setting development, test, release, update, and support processes for DevOps operation
• Selecting and deploying appropriate CI/CD tools
• Deploy and maintain CI/CD pipelines across multiple environments (Mobile, Web API’s & AIML)

• 3+ years of experience as DevOps Engineer and strong working knowledge in CI/CD pipelines
• Experience administering and deploying development CI/CD using Git, BitBucket, CodeCommit, Jira, Jenkins, Maven, Gradle, etc
• Strong knowledge in Linux-based infrastructures and AWS/Azure/GCP environment
• Working knowledge on AWS (IAM, EC2, VPC, ELB, ALB, Autoscaling, Lambda, etc)
• Experience with Docker containerization and clustering (Kubernetes/ECS)
• Experience on Android source(AOSP) clone, build, and automation ecosystems
• Knowledge of scripting languages such as Python, Shell, Groovy, Bash, etc
• Familiar with Android ROM development and build process
• Knowledge of Agile Software Development methodologies

• 6+ months of proven experience as a Data Scientist or Data Analyst
• Understanding of machine-learning and operations research
• Extensive knowledge of R, SQL and Excel
• Analytical mind and business acumen
• Strong Statistical understanding
• Problem-solving aptitude
• BSc/BA in Computer Science, Engineering or relevant field; graduate degree in Data Science or other quantitative field is preferred

• You have a strong appreciation for design and interaction, as well as an intimate understanding and appreciation for presentation layer code.
• You love puzzles, problem-solving and have proven in-depth knowledge in a variety of tech stacks.
• You are passionate about being precise in the implementation of designs and do not compromise on quality.
• You are comfortable working in a high-pressure environment and are able to adapt to the needs of the day.
• You are open-minded and curious to learn

Expectations and Responsibilities

• See a project through from conception to finished product
• Strong organizational skills. You should not need someone to “manage” you
• Excellent verbal communication skills
• Good problem-solving skills
• Attention to detail
• Be able to push the boundaries of technology to deliver an unparalleled product
• Able to research and use cutting edge tools to deliver seamless experiences for users

We expect you to have some exposure to the following technologies

• HTML5, CSS, SASS, JS
• CSS Libraries - Boostrap, CSS Grid
• Front-end frameworks (React/Angular/Vue)
• Git