Content Writer

About MyOperator:

MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across diverse industries with innovative SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are dedicated to delivering excellence through cutting-edge technology and exceptional customer service.

About the Role:

Are you a results-driven and detail-oriented professional with a strong understanding of telecom regulations and backend operations? We are seeking a dynamic Compliance Analyst - Operations to take ownership of backend operations, vendor management, and ensure full adherence to telecom-related compliances.

This role requires a deep understanding of telecom infrastructure, data center operations, and regulatory frameworks. You will be instrumental in driving compliance, optimizing operational processes, supporting strategic business growth, and mitigating potential operational and compliance risks.

Key Responsibilities:

• Regulatory Compliance: Ensure adherence to all telecom-related laws, licenses, and regulatory guidelines (TRAI, DoT, etc.). Stay updated on compliance mandates, coordinate audits and filings, and manage relationships with regulatory bodies.
• Telecom Procurement & Vendor Management: Conduct end-to-end procurement of telecom resources and services, ensuring cost efficiency, SLA adherence, and compliance in vendor contracts. Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews.
• Data Center Operations: Oversee procurement and resource planning for data center infrastructure, monitor performance, identify areas for optimization and regulatory alignment, and ensure adherence to relevant security standards.
• Vendor Governance: Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews. Manage relationships with key vendors.
• Asset & Infrastructure Troubleshooting: Manage technical troubleshooting, minimize downtime, and ensure preventive maintenance protocols for telecom infrastructure and data centers.
• Ticketing & Issue Resolution: Handle operational queries via ticketing system, conduct root cause analysis, and suggest process improvements.
• SOPs & Process Development: Define, document, and suggest Standard Operating Procedures (SOPs) across telecom, compliance, and operations functions. Identify opportunities for automation in operational processes.
• Data Management & Reporting: Collect and analyze data from internal and external sources to support management decision-making. Develop dashboards and reports for operational visibility and monitor Key Performance Indicators (KPIs) for backend operations and compliance.
• Cross-functional Collaboration: Work with internal teams to align operational strategies with business objectives and compliance standards.
• Audit & Cost Optimization Support: Assist in telecom/vendor audits (internal and external) and contribute to cost-efficiency initiatives across operations. Familiarity with audit frameworks is desirable.
• Risk Management & Mitigation: Identify potential operational and compliance risks and develop and implement mitigation strategies.
• Stakeholder Management: Interact and manage relationships with external stakeholders like regulatory bodies and auditors.
• Admin Oversight: Manage end-to-end admin tasks including facility coordination, vendor contracts, and support services to ensure smooth daily operations.

Requirements:

• Education: Post Graduate (MBA preferred).
• Experience: Minimum 3-5 years of experience in backend operations, with mandatory exposure to telecom infrastructure and telecom regulatory compliance.

Skills:

• Deep understanding of the telecom regulatory landscape (TRAI, DoT, etc.).
• Strong vendor management and negotiation skills, including SLA adherence.
• Knowledge of telecom and data center infrastructure operations and relevant security standards.
• Ability to design and optimize operational workflows and SOPs.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Working knowledge of data reporting tools like Google Data Studio, AWS QuickSight, etc.
• Strong communication and analytical skills.
• Experience of working with ticketing systems.
• Basic project management skills.
• Certifications: Relevant certifications (e.g., ITIL, specific telecom certifications, compliance-related certifications) are a plus.
• Understanding of SLAs and KPIs: Proven ability to understand, define, and monitor Key Performance Indicators (KPIs) for backend operations and compliance.
• Location: Candidates must be based in Delhi/NCR.

Other Requirements:

• Willingness to work flexible hours and roster-based shifts (including Sundays).
• Comfortable with a 6-day workweek.
• Location: Work-from-office (Noida, Sector 2).
• Willing to travel to data centers across India when needed.
• Flexibility in communication with both technical and non-technical stakeholders.
• Proactive and solution-oriented approach to challenges.

Benefits:

• Competitive salary aligned with industry standards and experience.
• Opportunity to work at the intersection of compliance, operations, and telecom infrastructure.
• Exposure to strategic and high-impact operational roles across telecom and data center verticals.
• A dynamic and collaborative work environment with growth potential.
• On-the-job learning in telecom regulations, infra compliance, and vendor governance.
• Potential for growth within the organization.
• Exposure to new and innovative technologies in the telecom and data center space (if applicable).
• Specific training opportunities in telecom regulations or technologies (if applicable).

Angular Developer

Key Responsibilities:

Responsible for coding the execution of complex designs and interactions that reflect the creative and art direction provided within the established technical framework

Responsible for creation of all coded UI deliverables

Able to shift between a creative and a technical focus depending on the project need and/or the type of project

Establishes presentation layer requirements

May need to rapidly produce interim deliverables (such as style guide components, technical specifications, browser and market analysis, prototypes, proofs of concept, etc.) in addition to the final live application

Participates in scoping and planning work

Participates in writing detailed technical and functional specifications documentation

Able to take initiative to research and learn emerging technologies

Required Skills:

Expertise in angular 4+ & above is highly preferable

Hands-on experience in Typescript, JavaScript, visualization libraries like D3

Experience in consuming REST services and implementing dynamic UIs.

Understanding of design patterns commonly used in large-scale web applications.

Experience in building high-performing and maintainable web applications.

Understanding of CI/CD will be preferred.

Knowledge of CSS pre-processors like SASS.

Proficient understanding of version management tools like SVN, Git.

Education

• Bachelors or master’s degree in Computer Science or related field

Relevant Experience

• 4 to 6 years

• Designing and building advanced applications for the iOS platform
• Collaborating with cross-functional teams to define, design, and ship new features
• Unit-test coding for robustness, including edge cases, usability, and general reliability
• Working on bug fixing and improving application performance
• Continuously discovering, evaluating and implementing new technologies to maximize development efficiency

Desired Candidate Profile

• Bachelor's degree in Computer Science or related technical discipline
• 3-6 years iOS app development experience
• Strong hands on experience in developing high performance mobile applications
• Strong analytical and problem solving skills
• Excellent oral and written communication skills
• Good logical sense, strong technical skills and the ability to learn new technologies quickly
• Expert with Swift (swift 4.0 & above) and Cocoa Touch
• Experience with iOS frameworks such as Core Data, Core Animation, etc.
• Experience with offline storage, threading, and performance tuning
• Must have experience in BLE and BT
• Familiarity with RESTful APIs to connect iOS applications to back-end services
• Understanding of Apples design principles and interface guidelines
• Experience with performance and memory tuning with tools such as Instruments and Shark
• Familiarity with cloud message APIs and push notifications
• Familiarity with the MVC and MVVM design patterns
• Knowledge of the open-source ecosystem and the libraries available for common tasks
• Experience building, testing and distributing native apps that consume RESTful services
• Hands-on coding, systems analysis, design, and delivery of projects assigned
• At least three native iPhone applications deployed in the marketplace
• Should have Knowledge in Apple Certificate/Profile creation and maintenance
• Knowledge in SDK integration into iOS app & Realm Database is an added advantage
• Proficient understanding of code versioning tools such as GIT

We are looking for a.Net developer to build software using languages and technologies of the .NET framework. You will create applications from scratch, configure existing systems and provide user support.
- We are looking for experts in multiple .Net technologies such as Angular, MVC, JQuery, JavaScript, C#, Web Services, Web API, .NET Core, HTML, CSS, Bootstrap, JSON across software engineering, security and data management.

Responsibilities and Duties
Responsibilities :
- Producing code using .NET languages (C#).
- Upgrading, configuring and debugging existing systems.
- Providing technical support for web and desktop applications.
- Ensure the best possible performance, quality and responsiveness of applications.
- Write a clean, scalable code using .NET programming languages.
- Test and deploy applications and systems.
Key Skills
Required Experience, Skills and Qualifications : - Proven experience as a .NET Developer or Application Developer - Familiarity with the ASP.NET framework SQL/MySQL Server and design/architectural patterns (MVC preferred) - Experience creating database schemas that represent and support the business processes. - Familiarity with architecture APIs (REST) - Excellent troubleshooting skills
Required Experience and Qualifications
Graduation is Must

Jivox is transforming the way the world experiences digital marketing. We connect brands with their audiences in the most personalized way: using big data, AI/machine learning, Dynamic Creative Optimization (DCO), customer journey optimization, and identity technologies to deliver omni-channel precision marketing.

https://www.jivox.com/creative-advertising-technologies-forrester/">Recognized as a leader in creative advertising technologies by Forrester Research, Jivox delivers 1:1 messaging throughout the customer journey, seamlessly linking paid and owned media. Our portfolio of global clients includes the likes of Marriott, Mazda, Unilever, Nestle, IBM, Vodafone, and Heineken. 

POWERFUL DYNAMIC CREATIVE PERSONALIZATION PLATFORM

Jivox has offices in San Mateo, Bangalore, New York, London, and Singapore.

• Own and drive business features into tech requirements

• Work closely with Product Managers, Customers to align technology choices with business requirements

• Design and build rich interactive application to be used by leading media companies
• Optimize our algorithms and API so that the we will be able to return information fast (and we mean really fast...and for a large numbers of users) 
• Build eye catching tools that will provide useful content and consumer delight 
• Quickly create quality prototypes
• Staying updated on emerging technologies
• Evangelist for high quality products and driver of best practices towards the same
• Mentor and develop junior developers in the team

• 7+ years of Frontend Development experience
• Expert in React or similar frameworks
• Strong proficiency in JavaScript, HTML and CSS
• Expert in translating designs and wireframes into high quality code
• Proven experience in building high performance web application
• Prior experience working with test-driven development and continuous integration
• Prior experience working with microservices
• Prior experience in an Agile environment on a Scrum team
• Experience on one of AWS, Azure or GCP

• You have excellent and effective communication and collaborative skills
• You love problem solving
• You stay up to date with the latest technologies and then apply them in real life
• Interest and ability to influence all areas of software development from software best practices, CI, CD, Sustainability, documentation etc
• Eagerness to mentor the team and be a go-to technology leader
• You love paying attention to detail
• You thrive in meeting tight deadlines and prioritising workloads
• Ability to collaborate across multiple functions

Bachelor’s degree in Engineering or equivalent experience within the field. 

Exp: 7 - 12 years

Min 5+ years in team management

Solid experience building teams from scratch in Startups

Preferred: Talents from Tier 1 Tech Schools / IT Product Startups

Key Skills: Java, Python, Distributed Systems, Data Structures, Algorithms, AWS, Design Patterns, HLD, LLD, Data Analytics, MongoDB, Node Js

Responsibilities:

• Vision: Building a vibrant technology culture via a shared strategic architecture vision, as the Chief Architect of the company.

• Mission: Driving the platform and product vision to life.

• Goals: Leading and delivering on the long-term road map for engineering and infrastructure efficiency.

• Execution: Building and sustaining core reusable technology that would ensure scalability, reliability, availability and resiliency for all the products running on the platform and power the enterprise's quest to remain technologically competitive as it extends its customer base and enhances customer experiences continuously.

• Assets: Owning all relevant platform technology and infrastructure, both internal (like Dev and staging environments, DevOps stacks, etc.) and client-facing (like production and HA / DR environments)

• Tools and frameworks: Leading a team of engineers and architects across DevOps, Site-Reliability, Product TechOps / NOC, Frameworks and Cloud Infrastructure teams.

• Thought leadership and industry presence: Representing technology branding and evangelism, as the face and voice of enterprise technology; sharing and evangelizing the technology strategy with internal and external entities, including employees, customers, partners, analysts, technical networks and investors.

• Team leadership: Helping build the technical talent brand of the company and in managing their portfolio of IP (intellectual property), via multiple media like blogs, conference presentations and tech media coverage.

Candidate persona mapping:

This role would be part of the Senior Leadership Team of the company, Our typical candidate for this role would be a person who:

• Is a Senior Technical Architect/Manager with 8+ years experience in Product First Tech First companies operating on a global scale

a) Preferably, with rich experience working in Silicon Valley, USA / IT Product Startups

b) Rich experience in helping build platforms that have supported products built from scratch and which have scaled over time

c) Rich experience in helping deploy products on the SaaS model

• Has rich and diverse experience in platform technology areas like design and architecture, APIs and Microservices, cloud infrastructure (private, public, hybrid or multiple), security, scale, tooling and multiple frameworks

• Has an executive presence and strong communication skills

• Demonstrates technology thought leadership

• Demonstrates a record of leading a team of Architects, managing, mentoring and appraising them

• Is, preferably, a programming polyglot

• Should have built diverse teams from scratch

We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end.

Responsibilities and Duties
Primary Responsibilities:
- Write Elegant, Testable Code
- Design and implementation of low-latency, high-availability, and performant applications
- Implementation of security and data protection
- Build and Deploy Code
- Build Fast, Reliable REST APIs
- Adding New Features
- Enhancing Existing Code and Features
- Comfortable with Agile and Iterative Development along with code reviews