Sales Manager

Hiring: IT Operations & Helpdesk Engineer (3–5 Years)

📍 Location: [Bangalore / Hybrid] 

We are looking for a hands-on IT Operations Engineer who will anchor our internal IT helpdesk while managing servers, backups, DR drills, and cloud infrastructure. This role is responsible for day-to-day IT stability across endpoints, servers, and Azure environments.

Key Activities

Internal IT Helpdesk (Primary Anchor)

·       Act as the single point of contact for internal IT support.

·       Resolve L1/L2 issues (laptops, OS, network, access, software installs).

·       Manage onboarding/offboarding IT setup.

·       Track tickets, SLAs, and recurring issues.

Infrastructure & Servers

·       Install and maintain Windows & Linux servers.

·       Maintain the centralized IT asset inventory.

·       Support manual and automated application deployments

·       Handle patching, upgrades, performance monitoring.

Cloud Administration (Azure)

·       Manage VMs, storage, networking.

·       Maintain access controls and security configurations.

Backup & DR Readiness

·       Manage and test backup processes.

·       Conduct periodic DR drills to support organizational continuity standards.

·       Maintain recovery runbooks and documentation.

What We’re Looking For

·       Strong Windows Server & Linux hands-on experience.

·       Experience managing Azure Cloud infrastructure.

·       Practical backup & restore execution experience.

·       Strong troubleshooting mindset.

·       Process-driven and documentation disciplined.

·       Comfortable working with DevOps & Cyber Security teams.

Impact of This Role

·       Stable internal IT operations.

·       DR-tested infrastructure.

·       Reduced downtime and faster issue resolution.

·       Strong operational hygiene in a growing environment.

5–10 years of experience in backend or full-stack development (Java, C#, Python, or Node.js preferred).

•Design, develop, and deploy full-stack web applications (front-end, back-end, APIs, and databases).

•Build responsive, user-friendly UIs using modern JavaScript frameworks (React, Vue, or Angular).

•Develop robust backend services and RESTful or GraphQL APIs using Node.js, Python, Java, or similar technologies.

•Manage and optimize databases (SQL and NoSQL).

•Collaborate with UX/UI designers, product managers, and QA engineers to refine requirements and deliver solutions.

•Implement CI/CD pipelines and support cloud deployments (AWS, Azure, or GCP).

•Write clean, testable, and maintainable code with appropriate documentation.

•Monitor performance, identify bottlenecks, and troubleshoot production issues.

•Stay up to date with emerging technologies and recommend improvements to tools, processes, and architecture.

•Proficiency in front-end technologies: HTML5, CSS3, JavaScript/TypeScript, and frameworks like React, Vue.js, or Angular.

•Strong experience with server-side programming (Node.js, Python/Django, Java/Spring Boot, or .NET).

•Experience with databases: PostgreSQL, MySQL, MongoDB, or similar.

•Familiarity with API design, microservices architecture, and REST/GraphQL best practices.

•Working knowledge of version control (Git/GitHub) and DevOps pipelines.

Understanding of cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes).

Remote position

Full-stack developer | .NET Core + Angular

Are you...

• Interested in working at a successful, well-funded scale-up where every team member can make a huge contribution?
• Keen to make software that people will use every single day to make their lives easier?
• Excited to work on greenfield projects with responsibility and independence?
• Ready to develop and use your skills across our frontend, backend and mobile offerings?
• Meticulous about quality, and gifted with a strong desire to write beautiful code?

About the company

KeyNest solves the key exchange problem for Airbnb users. Our worldwide network of over 4,000 shops store keys so that Airbnb guests / cleaners / contractors can pick them up whenever is convenient for them. As a global partner of Airbnb we’ve checked-in over 2 million guests.

Why we need you

As the entire Airbnb ecosystem increasingly relies on KeyNest, our customers expect us to integrate additional features without reducing the ease of use that our customers love. This is why we continue to invest in beautiful, intuitive user interfaces that integrate with every tool and are used by our customers, their guests and staff, as well as our own staff.

A product manager, a team lead, two full-stack developers, one mobile developer, and a UX designer make up our product team. Who will serve as your mentor. We are looking for a developer who cares about how their code affects users so that we can work together.

With a genuine passion for high quality work, attention to detail and readiness to own your own projects, you will be looking for a new and exciting challenge which allows you to use your experience to drive change and maintain the high standards of our organisation.

Our Tech Stack

• C# MVC modern tech stack
• .Net Core
• Front end web in TypeScript & Angular
• Test Driven Development (TDD) and follow SOLID design principles.
• EF 6.0
• SQL Server 2017
• Agile experience (Scrum, Kanban)
• TFS
• Cloud hosted in Azure with micro-services architecture

Your qualities

• 5+ years experience in C#
• Experience with .NET core
• Front-end web experience in Angular and CSS
• Track record of building great products
• You’ll love the idea of being a big part of a small team. Current team size is 5.
• Motivation and ambition to succeed in a fast-paced environment
• Not afraid to take on responsibilities

What we offer

• Crucial role in a funded, dynamic & fast-growing scale-up shaking up the sharing economy
• Competitive salary based on relevant experience
• Flexible working for our most committed staff
• Unparalleled opportunities to develop your career as the company develops rapidly

If you want to join the KeyNest team, please get in touch – we look forward to meeting you.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Here’s what you’ll be doing 

In this role, you will have end to end ownership of a business vertical, owning upwards of USD  3-5 million revenue goals in the next 1-2 years. You will directly lead a global sales team, and  cross functionally work with marketing, content, design and other verticals to drive your  business objectives.  

The north star metrics for the role is revenue. 

Your responsibilities will include: 

Designing and implementing the growth strategy to meet business objectives - which includes  sales planning, demand generation, product roadmap & customer experience. Below are some  responsibilities that this will entail: 

• Identifying target geographies and schools that we will focus on 
• Understanding the consumer needs & market landscape to define the product roadmap • Working with the marketing team to identify hot leads and ways to target them • Conceptualising and executing cold email campaigns for schools across the world • Generating relevant content to nurture schools: presentations, case studies, emails, etc. • Conducting demos with schools expressing inbound interest 
• Building relations with schools, nurturing them by identifying their context • Negotiating and finalising deals with schools and school districts 
• Working with the school success team to smoothly handover converted schools • Bringing in operational efficiency across all sales related processes 

Is this someone that looks like you? 

• Experience: 3-6 years experience of - driving sales in the B2B SaaS space, or P&L  responsibility in a technology start-up (B2B SaaS is preferred) 
• Has worked cross-functionally with teams (product, marketing etc) to drive business goals • Has built a business from scratch (not mandatory but preferred) 
• Has excellent analytical and problem solving skills 
• We deeply value building the right culture at Toddle, and these are a few things that we look  for in each hire - Coach-ability, Curiosity, Ownership, Hustle and Humility 
• Good at written and oral communication 
• Location: Bangalore, India (until office resumes it’s remote) 

JOB BRIEF:

We are looking for an SEO (Search Engine Optimization) person who will lead our web marketing and analytics activities with content strategy, link building and keyword strategy.

JOB DESCRIPTION:

• Develop a strategy for the improvement of organic search ranking and the maximization of ROI.
• Prioritize keywords to attract target audience.
• Monitor and analyse SEO statistics such as redirects, click rate, bounce rate and others.
• Build systems and best practices to ensure that all content is optimal for SEO.
• Manage relationships with web developers and marketing teams to properly implement SEO best practices in coding and campaigns.
• Communicate the performance of process improvements to the Management team.
• Provide feedback regarding any broken links or other problems through the appropriate channels.
• Watch popular SEO Publications and blogs to stay updated on the latest innovations, tools and techniques.
• Research and analyse competitor advertising links.

WHAT POSITION DEMANDS:

• At least 3 years’ experience within the SEO industry
• Strong working knowledge of the latest SEO and SEM techniques and algorithm updates
• Good knowledge of Google Webmaster Tools, Google Analytics and Adwords
• Strong team management skills
• A proven track record in delivering high performance SEO strategies for a range of clients
• Experience in creating effective outreach strategies
• Excellent communication and client-facing skills
• Excellent presentation and reporting skills
• Knowledge of ranking factors and search engine algorithms

WHAT WE OFFER YOU:

• Stable, consistent work hours.
• Competitive salary & comprehensive benefits.
• A fast-paced & high energy work place.
• 5 days working

Roles & Responsibilities

Selected engineer's day-to-day responsibilities include:

• Maintaining UNIX user accounts and access managements,

• Good understanding of LDAP vs local IAM management.

• Setting up repositories and maintaining.

• Should be very comfortable with troubleshooting Linux-based systems on issues and failures with good grasp of the Linux command line

• Specialist knowledge in Unix Technologies – RedHat , SUSE Linux & SOLARIS.

• Good hands-on experience in parallel filesystems.

• Good understanding on basic networking technology e.g. TCPIP, ip multipathing, ip aggregation, DNS, DHCP etc.

• Comfortable exploring and testing new Open Source software systems should the need arise to solve particular problems

• Setting up and maintaining SUSE and Red hat Clusters with DRBD, Stonith and Coro sync

• Good knowledge in virtualisation/hypervisor technologies on various operating platforms e.g. VMWare, HPE Service Guard cluster

• Good understanding of the various enterprise technologies e.g. SAN, enterprise backup, enterprise monitoring etc

. • Good knowledge in handling NFS file systems and NFS servers

• Troubleshooting performance issues

• Shell, Power shell and python scripting

• Creating custom image based on the security requirements • Planning and executing security patches periodically

Education, Experience & other requirements

Ø Degree in Computer science, Information technology or any related discipline

Ø Minimum 4 - 5 years of experience into Unix server’s setup, administration, upgrading and support.

Ø Good verbal and written communication and able to manage key stakeholders i.e. project team, security, compliance and IT operations

Ø Strong analytical and troubleshooting skills

Job Description:-

• Php Developer Skills Required.
• Good working knowledge on Core PHP.
• Strong knowledge of MVC Framework and knowledge of Laravel.
• Good working knowledge of JavaScript & JS frameworks, preferably jQuery.
• Strong knowledge of MySQL databases & OOPS concepts.
• Strong knowledge of ORM and query builder.
• Knowledge of queue scheduling and task scheduling.
• Strong knowledge of Artisan commands.
• Hands on experience of service providers and create new service providers in the application when needed.
• Integration of user-facing elements developed by front-end developers.
• Build efficient, testable, and reusable modules.
• Solve complex performance problems and architectural challenges.
• Write well designed, testable, efficient code by using best software development practices.
• Integrate data from various back-end services and databases.
• Create and maintain software documentation.
• Knowledge of Rest APIs.
• Knowledge of the payment gateway integration (PayPal, PayUMoney, CC Avenue etc.)
• Good knowledge of wallet integration (Paytm, Phone-Pe, Amazon) etc.
• Proficient understanding of code versioning tools, such as Git is mandatory.
• Ability to debug the code and resolve the issues.

Key Responsibilities:-

• Build reusable code and libraries for future use.
• Participate in the full lifecycle of the projects.
• Optimize application for maximum speed and scalability.
• Ability to work independently and within a team environment.
• Assist in troubleshooting any production issues.
• Working within an existing code base and also writing code from scratch.
• Good team player -collaborate with other team members and stakeholders.
• Commitment to meet corporate goals and tight deadlines.

Key Skills:- HTML, CSS, Bootstrap, jQuery, JavaScript, PHP, Core PHP, knowledge of MVC framework, database, MySQL, Laravel Framework, Rest APIs, 3rd party tool integration, OOPs programing concept.

Experience:- 3+ Years’ experience.

Education Qualification:- B.E./B.Tech. /MCA or equivalent in computer science or a related field.