java Developer

Marketing Assistant @Knacklabs

Hyderabad | Full-time | 0-1 years

You don't need an AI degree. You need to be obsessed.

We build AI agents that run inside enterprises the kind that actually work, not the kind that demo well and break in production.

GraphRAG, Voice Agents, autonomous workflows. The real stuff.

Now we need someone to tell that story.

The Role: You'll be our first marketing hire.

No "assist the senior marketing manager" energy there is no senior marketing manager. It's you, a Canva account, ChatGPT, and a mandate to make KnackLabs impossible to ignore.

What you'll actually do:

• Run meetups & events organize AI/tech community events in Hyderabad. Real humans, real conversations, real brand.

• Own LinkedIn outreach craft lead messages that don't read like spam. Build campaigns that open doors to enterprise decision-makers.

• Create content that educates LinkedIn posts, Instagram reels, carousels. Not "AI is transforming the world" fluff. Actual insight. Stuff engineers respect.

• Build our brand from zero to "oh yeah, the AI agents company." That's the job.

Who you are:

• Fresh out of college (or close). No experience required. Hunger required.

• You live on social media and understand what makes people stop scrolling

• You write "people actually read it" well, not just "good grammar" well

• You already use AI tools daily ChatGPT, Claude, Midjourney, whatever. If you haven't touched them, this isn't the role

• You're not waiting for instructions. You're three ideas ahead

You'll love this if:

• You notice good branding instantly

• You want to work close to real AI builders, not just post recycled trends • You want your first job to actually be interesting

Why this is a cheat code:

Most freshers learn about AI from courses.

You'll learn it by marketing it sitting with engineers building agents, attending enterprise demos, writing about tech that's 18 months ahead of the market.

✨ Join us to build, break, and innovate AI systems that redefine what’s possible.

Printrove is India’s leading Print-on-Demand dropshipping platform, powering 12,000+ merchants with seamless integrations, fast fulfillment, and a vast product range. We exist to empower “Merchpreneurs” — artists, creators, entrepreneurs, and startups — to bring their brand ideas to life without worrying about operations. 

We are now looking for a Customer Success Executive who can own the merchant journey, solve problems with empathy, and ensure that every merchant scales confidently with Printrove.

Role Overview:

The Customer Success Executive will be the first line of interaction for our merchants, combining customer support excellence with proactive success ownership. You will ensure merchants feel supported, resolve operational queries quickly, and guide them towards using Printrove effectively to grow their business.

This role is critical as you’ll act as the bridge between our merchants and internal teams (operations, sales, product).

Key Responsibilities:

Customer Support (Reactive):

• Respond to merchant tickets and inquiries on Zoho Desk with empathy and accuracy.
• Troubleshoot operational issues such as orders, printing, shipping, or integrations.
• Escalate recurring or critical issues to the operations/product teams and ensure closure.

Customer Success (Proactive):

• Onboard new merchants smoothly — guide them through integrations, catalog access, and first sample orders.
• Nudge merchants towards success milestones (placing their first order, upgrading to Business Plan, scaling monthly orders).
• Track merchant health metrics (order frequency, repeat rates, quality issues) and follow up proactively.
• Collaborate with the Sales/KAM team to upsell or cross-sell relevant products and services.

Collaboration & Ownership:

• Document recurring issues, feedback, and feature requests into Zoho CRM/ClickUp.
• Partner with Operations to resolve root causes of quality or shipping complaints.
• Support Marketing in community campaigns, webinars, and engagement initiatives for merchants.
• Continuously improve knowledge base, playbooks, and SOPs to make merchant support more efficient.

What Success Looks Like

• Merchant queries are resolved quickly with minimal escalations.
• New merchants complete onboarding smoothly and place their first orders.
• Merchant retention improves — fewer churns, more merchants cross higher order volumes.
• Proactive merchant engagement (check-ins, nudges) leads to measurable increases in Business Plan upgrades or repeat orders.

What We’re Looking For

• 1–3 years of experience in Customer Support / Customer Success roles, ideally in SaaS, eCommerce, or D2C.
• Strong communication skills in English (Hindi/Tamil a plus).
• Empathy-driven — ability to listen, understand, and solve problems like a partner.
• Comfortable with tools like Zoho Desk, Zoho CRM, ClickUp, and Shopify/WooCommerce.
• Proactive, process-oriented, and thrives in a fast-paced startup environment.

Why Join Printrove?

• Be part of a movement of Merchpreneurs shaping India’s eCommerce ecosystem.
• Own impactful work — you’re not just answering queries, you’re driving merchant growth.
• Work with a team that values innovation, integrity, ownership, curiosity, empathy, and empowerment.
• Opportunity to grow into Key Account Management or Customer Success Manager roles as we scale.

Responsibilities: 

• Ensure the quality of architecture and design of systems. 
• Functionally decompose complex problems into simple, straight-forward solutions. 
• Analyze and improve data quality and metrics. 
• Fully and completely understand system interdependencies and limitations. 
• Leverage knowledge of internal and industry in design decisions. 
• Assist in the career development of others, mentoring on advanced technical issues and helping managers guide the career growth of their team members. 
• Exert technical influence over multiple teams, increasing their productivity and effectiveness by sharing your deep knowledge and experience. 
• Skilled in translating high level abstract business requirements into software design, designing systems specifications, standards, and programming 
• Contribute to Architectural blueprints and Design for the software solutions 
• Mentor team on engineering best practices such as writing clean code, designing scalable, reliable and performant software solutions, set and ensure compliance to software quality standards etc. 
• Be a role model for the team with innovative thinking, passion for continuous learning and contributions to the project. 

Qualifications, Skills & Experiences 

• BE / B.Tech /M.Tech in Computer Science or a related field 
• Minimum 7+/5+ years of experience building large scalable systems 
• Minimum 2+ years of recent experience in building products on cloud is a plus 
• Knowledge of asynchronous programming and WebAPI development is required 
• Knowledge and awareness of cloud/ application security is must (OWASP at the minimum) 
• Strong knowledge in OOPS with C#, .Net(or Java) with SQL Server or any RDBMS 
• Strong experience in architecting and building multi-threaded, distributed systems. 
• Strong knowledge of data structures, algorithms, and designing for performance. 
• Ability to achieve stretch goals in a highly innovative and fast paced environment. 
• Extensive experience of mentoring junior engineers to success. 
• Experience with Microservices Architecture is a plus 
• Working knowledge of CI/CD pipelines and AWS/Azure cloud services is plus 
• Hands on experience of building products for unix systems in addition to windows is a plus 
• Excellent Communication 

We are looking for a Business Growth Manager for an innovative influencer oriented D2C shopping platform by a large retail group

• Leading team of Growth RMs for D2C brand partnerships
• Planning and overseeing new marketing initiatives with partners.
• Researching brands to find new opportunities for business
• Finding and developing new market opportunities and improving sales.
• Attending conferences, meetings, and industry events.
• Develop quotations and proposals for various clients.
• Training and development

• Graduate / Post Graduate degree in business, marketing, or related field.
• The ideal candidate will have prior experience in Business Development dealing with brand partnerships
• Must be an organized multitasker, be able to handle diverse projects at once and meet tight deadlines. Start-up experience will be preferable.
• Strong communication skills and IT fluency.

Senior Data Engineer

Responsibilities:

●      Clean, prepare and optimize data at scale for ingestion and consumption by machine learning models

●      Drive the implementation of new data management projects and re-structure of the current data architecture

●      Implement complex automated workflows and routines using workflow scheduling tools 

●      Build continuous integration, test-driven development and production deployment frameworks

●      Drive collaborative reviews of design, code, test plans and dataset implementation performed by other data engineers in support of maintaining data engineering standards 

●      Anticipate, identify and solve issues concerning data management to improve data quality

●      Design and build reusable components, frameworks and libraries at scale to support machine learning products 

●      Design and implement product features in collaboration with business and Technology stakeholders 

●      Analyze and profile data for the purpose of designing scalable solutions 

●      Troubleshoot complex data issues and perform root cause analysis to proactively resolve product and operational issues

●      Mentor and develop other data engineers in adopting best practices 

●      Able to influence and communicate effectively, both verbally and written, with team members and business stakeholders

Qualifications:

●      8+ years of experience developing scalable Big Data applications or solutions on distributed platforms

●      Experience in Google Cloud Platform (GCP) and good to have other cloud platform tools

●      Experience working with Data warehousing tools, including DynamoDB, SQL, and Snowflake

●      Experience architecting data products in Streaming, Serverless and Microservices Architecture and platform.

●      Experience with Spark (Scala/Python/Java) and Kafka

●      Work experience with using Databricks (Data Engineering and Delta Lake components) 

●      Experience working with Big Data platforms, including Dataproc, Data Bricks etc

●      Experience working with distributed technology tools including Spark, Presto, Databricks, Airflow

●      Working knowledge of Data warehousing, Data modeling

●      Experience working in Agile and Scrum development process

●      Bachelor's degree in Computer Science, Information Systems, Business, or other relevant subject area

Role:

Senior Data Engineer

Total No. of Years:

8+ years of relevant experience 

To be onboarded by:

Immediate

Notice Period:

Skills

Mandatory / Desirable

Min years (Project Exp)

Max years (Project Exp)

GCP Exposure 

Mandatory Min 3 to 7

BigQuery, Dataflow, Dataproc, AI Building Blocks, Looker, Cloud Data Fusion, Dataprep .Spark and PySpark

Mandatory Min 5 to 9

Relational SQL

Mandatory Min 4 to 8

Shell scripting language 

Mandatory Min 4 to 8

Python /scala language 

Mandatory Min 4 to 8

Airflow/Kubeflow workflow scheduling tool 

Mandatory Min 3 to 7

Kubernetes

Desirable 1 to 6

Scala

Mandatory Min 2 to 6

Databricks

Desirable Min 1 to 6

Google Cloud Functions

Mandatory Min 2 to 6

GitHub source control tool 

Mandatory Min 4 to 8

Machine Learning

Desirable 1 to 6

Deep Learning

Desirable Min 1to 6

Data structures and algorithms

Mandatory Min 4 to 8

• Ship high-quality, well-tested, secure, scalable, extensible, and maintainable code as well as perform code review.
• Lead a team of highly efficient developers working on agile development practices including sprint planning.
• Apply design principles and patterns in creating enterprise-level solutions, as needed.
• Design products, services, and systems that are resilient to the iteration and change required by the needs of the business.
• Research new technologies and development methodologies to drive efficiency and improve customer experience.
• Coordinated with the US-led product and sales team to strategize and carry out the development of custom features and functionality requests.

• 3+ years of experience as a Full stack developer.
• Extensive experience working with NodeJS platforms.
• Expertise in building robust REST and GraphQL APIs.
• Hands-on experience with frameworks like ExpressJS, NextJS, and Fastify.
• Hands-on experience with SQL/NoSQL databases like PostgreSQL, MySQL and Redis.
• Hands-on experience in working with React-related libraries like Redux,
• MaterialUI and frameworks like NextJS.
• Strong hands-on experience with source code management systems like git.
• Working knowledge of WebSocket technologies.

• We offer the best market salaries for ideal candidates.
• Our culture is focused on talent development with semi-annually promotion cycles and company-sponsored certifications.
• The opportunity to work with and lead cutting-edge technologies.
• Opportunity to earn company stock options.
• Mediclaim hospitalization insurance for self, spouse, two children, and parents.

What you need to have:

• Previous experience leading outsourced engineering teams required
• Previous experience working with US leadership team, US customers and US-based vendors and service providers
• Understanding of full-stack .NET is a must
• Experience with Angular front-end frameworks and tools
• Experience with database systems and data modeling (RDBMS, SQL, NoSQL)
• Experience with designing and building integrations using REST and SOAP web services.
• Experience with test-driven development.

• Experience with micro-service architecture, Docker, and Azure preferred 
• Experience with Machine Learning modeling, training and algorithm development preferred 
• Experience with data labeling to be used for machine learning purposes 
• SOC 1/2/3 and other attestation engagements 
• Cybersecurity Risk and Gap Assessments 
• Knowledge of vulnerability assessment and penetration testing technologies, as well as incident response, host and network forensic technologies 

• 12+ years of industry experience 
• 7+ years in Software Development 
• Experience with Vendor Management, Stakeholder management 
• Experience managing distributed team (Off-shore/on-shore model) 
• Excellent Delivery management skills 
• Excellent communication and problem-solving skills