Data Insights & Analyst

JOB TITLE/HEADLINE: Fintech Product Manager

EMPLOYMENT TYPE: Full time, permanent.

REPORTING TO: CBO

LOCATION: Mumbai

ABOUT THE ROLE:

• We are looking for a motivated self-starter with having customer-centric approach who thrives on working in a fast-paced, rapidly evolving business and is keen to build differentiated value prop for the customer.
• Who has hands-on experience in developing & managing Credit Card product
• Will end to end manage the product’s core value proposition, including product collaterals, customer communication, etc.?
• Design, develop and launch a new product in the market.
• Will manage end to end customer journeys, processes and customer experience.
• Cross-functional ( Technology, Risk, Compliance, Operations) engagement to drive product development and usage.

WHAT WE EXPECT FROM YOU:

• Manage product segment, drive and track customer value proposition.
• Product Pricing and usage analytics
• Product features, offering, cross-selling, up-selling strategies
• Understanding and bundling 3rd party products and services
• Referral programs, customer engagement and retention
• Product Management, product roll-out and coordination
• Manage all product collaterals & customer engaging properties such as customer statements etc.
• Manage all the processes related to value prop delivery and fulfilment
• Manage customer communication throughout the customer journey and create delighters for the customer through assertive communication
• Create and manage customer communication channels like SMS, Email, Whatsapp, IVR and mobile app notifications.
• Track and identify features utilisation and drive higher feature penetration. Create & manage product utilisation dashboards. Publish reports of product depth & feature penetration to senior stakeholders.
• Engage with a partner to identify opportunities to introduce new features through competition benchmarking
• Have cross-functional engagement with internal & external stakeholders to drive product development and higher product usage.
• Drive internal governance processes for launching any product, method etc.

OUR IDEAL CANDIDATE:

• BE / B.Tech. (Premier/Tier I), MBA (Premier/Tier I) with total work experience of 3+ years preferably in Fintech
• Excellent academic background and records
• Extra-ordinary skills in crisis management, interpersonal communication, collaboration and teamwork.
• Master of multiple tasking. Takes on initiatives and challenges
• In short, we are looking for superstars to join a superstar team!

YOU WILL LOVE WORKING WITH FATAKPAY BECAUSE:

• We value balance. We are committed to providing an environment where you can balance great work with a great life.
• We’ll invest in your career. Our company’s proliferating, and we’ll allow you to do the same. You’ll have access to several professional development opportunities so that you can keep up with the company’s evolving needs.
• We offer competitive compensation packages. We deeply value the talent our team brings to the table and believe that fair and equitable total compensation packages are part of our commitment to everyone who works here.
• Multicultural workplace. A multicultural and diverse team of colleagues from different states.
• An opportunity to wear many hats
• An entrepreneurial crew that supports risk, intuition, and frequent experimentation
• The opportunity to make an impact in a transformative industry
• A chance to build and lead a highly talented and driven team

OTHER PERKS & BENEFITS:

• Progressive and flexible work hours that match your personality and lifestyle.
• Compensation could include stock options for significant upside.
• Health benefits
• Cool gadgets and swags
• Attractive wellness programs
• Competitive performance bonus
• Paid sick leave
• Paid maternity and paternity leave
• Career development training.

ABOUT THE COMPANY:

Fatakpay Digital Private Ltd (Fatakpay) is a digital-only lending platform that provides short-term personal loans (STPL) through QR-based credit lines. It was founded by four IIT- B, Erasmus University alum, and 70+ years of combined experience in Tech and Finance.

The solution provides a 100% digital and paperless quick, transparent and secure way to transact in multilingual format with a ‘scan now, pay later’ facility and easy repayment options.

We're a company that strongly believes in teamwork, design, creativity and tech. We love to build the best possible Financial Tech products that make the world a better place.

• Manage the end-to-end tender submission process, ensuring all necessary documentation is prepared and submitted accurately and on time.
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• Review tender requirements and documentation to understand the scope of work, technical specifications, and evaluation criteria.
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• Coordinate and collaborate with cross-functional teams, including sales, finance, legal, and operations, to gather the required information for bid preparation.
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• Conduct pre-qualification assessments to determine the company's eligibility for participating in specific tenders.
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• Prepare technical specifications and develop comprehensive proposals that address the client's requirements.
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• Handle customer relationship management (CRM) activities, maintaining accurate records of interactions and correspondence related to the tender process.
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• Participate in post-tender processes, such as negotiations and contract finalization, if the tender is awarded to our company.
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• Stay updated on industry trends, market developments, and regulatory changes related to tendering and procurement.
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• Prepare and submit tender proposals within design

• Play an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients and operate as the lead point of contact for any and all matters specific to your customers
• Develop a trusted advisory relationship with key accounts, customer stakeholders and executive sponsors
• Provide strategic pre sales support for sales activities including needs analysis, data review, product demonstrations and other general sales support
• Mine the existing accounts for new business possibilities and utilizing available resources to drive account retention and growth
• Proactively assess, clarify, and validate customer needs on an ongoing basis and document as SOW
• Work cross-functionally with business development, marketing, product, technology and finance teams to ensure the timely and successful delivery of the solutions per to customer needs 
• Analyze latest marketing trends using CRM and analytics tools and tracking industry activities and providing valuable inputs for fine-tuning marketing strategies.

Urgently Looking for Immediate Joiner 

https://www.linkedin.com/feed/hashtag/?keywords=itrecruiter&;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6994271859219337216">ITRecruiter" "https://www.linkedin.com/feed/hashtag/?keywords=rpo&;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6994271859219337216">RPO"

Location: (Chennai) Work from home
Education: BE, MBA
Experience :3 to 5 Years
Notice period : Only Immediate Joiners

Recruitment:
Excellent verbal and communication skills.
Familiarity with recruitment
Technical knowledge to understand and explain job requirements.
Sound judgment
Proficient in word ( Excel,MS WORD, Outlook)
Excellent record keeping.

Responsibilities:
source potential from various sources like online, Naukri, LinkedIn etc
screen incoming profiles as per the JD.
provide shortlisted candidates to client hiring managers.
Should be responsible in handling the end to end recruiting process.
Handling emails, cold calling, arranging interviews, follow-ups etc
Negotiation of salary with candidate.
Follow up with candidates for joining.

PS: Please read the Job Description in details, before applying.

• 3+ years relevant professional experience.   
• Good understanding and a full life cycle project implementation experience with Java / J2EE technologies  
• Hands on experience in core Java 
• Hands on experience in Microservices Architecture patterns.

• In-depth knowledge of application development using Spring.
• Proven experience implementing Java applications in an enterprise environment.
• Fundamental understanding of JavaScript front-end development.

• Experience with Angular and TypeScript   
• Experience upgrading applications from Angular 5 to 6 is a plus. 
• Experience using SOAP or REST APIs   
• Familiarity with Bitbucket, Rally, and REST API Clients is a plus.   
• Strong communication and interpersonal skills is an absolute must.   
• Bachelor's degree or equivalent.   

We are looking for an experienced and creative Senior Product Designer to join the Empuls product team!
As the product designer, you will be responsible for delivering the optimal user experience across the Empuls web and mobile apps. This is a high visibility role and has a large contribution to the overall success of the product and customer satisfaction. The role requires deep collaboration with the product, technology, marketing, and sales teams. This role might include some people management responsibilities.

• Craft detail of new and existing product features, from understanding the customer pain point to defining wireframes, high definition prototypes and finally collaborating with the technology team to navigate through constraints and build the product.
• Partner closely with our Product, Marketing, and Technology teams to understand what users need, want, and love about the product. Use the data to plan and define the optimal user experience.
• Create design systems that help with a common design language across the entire product portfolio in a distributed team.
• Aid product marketing in telling the product stories in the best way possible to help users in product adoption and onboarding.
• Build and implement processes for user testing. Take a data-driven approach to decision-making.
• Mentor other designers and drive the vision for the specific domain by partnering with product owners & engineering leads

Consider yourself a good fit for this role if you have these characteristics. Don’t worry if you don’t check every item on the list below. If you have the attitude to constantly challenge and upskill yourself, you might still be a good fit.

• You are positive, creative, curious, and aren’t afraid to ask a lot of questions.
• Collaboration is exciting to you and you enjoy understanding the perspectives of others.
• You’re dedicated to your craft and want to work amongst a team that will inspire you on a daily basis.
• You have a deep knowledge of usability, almost an intuitive sense of good UI, and believe in taking a minimalist approach to design.
• You have a track record of building products from scratch and taking complete ownership of design output.
• You are OK with multi-tasking and can synthesize multiple perspectives to get the most important thing done.
• You love listening to customers, discussing strategy with colleagues, but also diving into the weeds.
• Finally, you believe that perfection in design is not when there is nothing left to add, but when there is nothing left to take away.

You will closely work with product management, technology, sales, and customer care teams. You will report to the VP of product management.

A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Xoxoday works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

Merkle|Sokrati, a leader in Paid Search & Social Advertising, provides a sophisticated technology solution to efficiently manage Digital Marketing campaigns for several brands in India. The technology developed takes a beating of serving and tracking 20M+ impressions a day. It runs crunching algorithms and keyword discovery routines using distributed computing, housing the entire data in distributed caches and sharded MySQL databases.

To be a geek at Merkle|Sokrati you need to know how to build scalable and high-performance systems. Nothing at Sokrati is small. We start with a proof of concept that demands a traffic rate of 10M+! To achieve any of this you need to understand Distributed Systems, Distributed Caching, High-scale Databases. And we possess the skills to create software that makes this entire heterogeneous system function together even if it runs on 100 boxes. A system that is so widely used cannot sustain any downtime and hence it uses elegant high-availability techniques to survive an outage. Not many startups can say “been there, done that”!

@Merkle|Sokrati, you will:

• Implement solutions for broadly defined problems
• Drive best practices and engineering excellence
• Be involved in the development of code in object-oriented languages like Java etc and build large scale robust distributed systems
• Be involved in full fledged product development.
• Build New Features, Push them to production fast.
• Debug production issues across services and levels of the stack
• Build services or APIs which will for easy application integrations at Sokrati to develop applications faster.
• Build scalable/fault-tolerant backend systems that process and analyze billions of data points every day.

You'd fit right in if you have:

• 2-4 years of experience in building successful production software systems
• A solid grounding in Computer Science fundamentals (based on a BE/BTech or MS in Computer Science)
• Experience developing software services and an understanding of design for scalability, performance and reliability.
• Mastery of the tools of the trade, including a variety of modern programming languages (Python, Java, JavaScript, C/C++) and open-source technologies (Linux, Spring)
• Proven ability to work in a fast paced, agile and in an ownership and results oriented culture

If you are excited about:

• Having an unmatched startup experience that allows you to work on bleeding-edge technologies.
• Making a splash in a multi-billion dollar Digital Advertising industry
• Learning & Growing far beyond your current horizon
• A place full of like-minded & ridiculously smart folks
• A start-up culture that you'd cherish forever in your work life

Feel like you are a good fit? We would love to hear from you!