Data Insights & Analyst

Java GS Java Developer – Job Description Wissen Technology is now hiring for a Java Developer - Bangalore with hands-on experience in Core Java, algorithms, data structures, multithreading and SQL. We are solving complex technical problems in the industry and need talented software engineers to join our mission and be a part of a global software development team. A brilliant opportunity to become a part of a highly motivated and expert team which has made a mark as a high-end technical consulting. Required Skills: • Exp. - 2- 7 years. • Experience in Core Java and Spring Boot. • Extensive experience in developing enterprise-scale applications and systems. Should possess good architectural knowledge and be aware of enterprise application design patterns. • Should have the ability to analyze, design, develop and test complex, low-latency client- facing applications. • Good development experience with RDBMS. • Good knowledge of multi-threading and high-performance server-side development. • Basic working knowledge of Unix/Linux. • Excellent problem solving and coding skills. • Strong interpersonal, communication and analytical skills. • Should have the ability to express their design ideas and thoughts. About Wissen Technology: Wissen Technology is a niche global consulting and solutions company that brings unparalleled domain expertise in Banking and Finance, Telecom and Startups. Wissen Technology is a part of Wissen Group and was established in the year 2015. Wissen has offices in the US, India, UK, Australia, Mexico, and Canada, with best-in-class infrastructure and development facilities. Wissen has successfully delivered Java GS projects worth $1 Billion for more than 25 of the Fortune 500 companies. The Wissen Group overall includes more than 4000 highly skilled professionals. Wissen Technology provides exceptional value in mission critical projects for its clients, through thought leadership, ownership, and assured on-time deliveries that are always ‘first time right’. Our team consists of 1200+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world. Wissen Technology offers an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation. We have been certified as a Great Place to Work® for two consecutive years (2020-2022) and voted 

EXCITED ABOUT YOUR TASKS?

● Employee Records Management:

○ Maintain and update employee records, ensuring accuracy and confidentiality.

○ Prepare and process employment documentation, including new hire, termination, and promotion

forms.

○ Manage HRIS (Human Resources Information System) to ensure all records are current.

● Recruitment Support:

○ Assist with the recruitment process by posting job openings, scheduling interviews, and

coordinating candidate communications.

○ Help onboard new employees, including preparing induction materials, facilitating orientation, and

ensuring all necessary paperwork is completed.

● Payroll and Benefits Administration:

○ Assist with the preparation and processing of payroll data.

○ Ensure proper documentation for employee benefits enrollment, changes, and claims.

○ Coordinate with finance for payroll queries and discrepancies.

●HR Compliance and Reporting:

○ Support HR with compliance tasks, such as ensuring the company adheres to labor laws and

employment regulations.

○ Prepare HR reports, including headcount, turnover rates, and other metrics as needed.

● Employee Relations Support:

○ Provide general administrative support to HR managers and employees.

○ Respond to employee inquiries regarding HR policies and procedures.

● Training and Development:

○ Assist in organizing training sessions, workshops, and other employee development activities.

○ Maintain records of training and professional development activities.

● General Administrative Tasks:

○ Assist in managing office supplies, HR documents, and communication materials.

○ Coordinate meetings, appointments, and other scheduling activities for the HR department.

WHAT WILL YOU NEED TO SUCCEED?

● Bachelor’s degree in Human Resources, Business Administration, or related field.

● Proven experience as an HR Administrator or in a similar administrative role.

● Strong knowledge of HR software, MS Office Suite (Excel, Word, PowerPoint), and HRIS systems.

● Excellent organizational, time-management, and multitasking skills.

● Attention to detail and a high degree of confidentiality.

● Familiarity with employment laws and regulations.

● Effective communication skills, both written and verbal.

● Problem-solving ability and a proactive approach to tasks.

Working Days:

Monday to Friday 10 am - 7 pm (WFO)

Saturdays-10 am - 3 pm (WFH)

However, the candidate must be comfortable with flexible shifts, if required.

Looking for Indiranagar, Bangalore location ONLY

FEMALE CANDIADTES PREFERRED ONLY

Customer Support at Contlo

Contlo is a pioneering AI native marketing platform that empowers modern, fast-growing businesses to leverage their brand's generative AI Model for end-to-end marketing optimization. Our platform enables businesses to drive customer retention through personalised campaigns and automated customer journeys across various channels, including Email, SMS, WhatsApp, Web push, and Social media.

With Contlo's Brand AI ModelTM, businesses can orchestrate all their brand marketing activities by generating personalised marketing creatives and copies, creating behaviour-based customer segments, and auto-generating customer journeys. As the Brand AI ModelTM is utilized, it continuously learns, improving marketing outcomes and enhancing sales performance.

At Contlo, we are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.

Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To succeed in this role, you should be an excellent communicator who can earn our clients’ trust. You should also be familiar with help desk software.

Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.

Responsibilities-

• ● Respond to customer queries in a timely and accurate way, via phone, email or chat
• ● Identify customer needs and help customers use specific features
• ● Analyze and report product malfunctions (for example, by testing different scenarios or
• impersonating users)
• ● Update our internal databases with information about technical issues and useful
• discussions with customers
• ● Monitor customer complaints on social media and reach out to provide assistance
• ● Share feature requests and effective workarounds with team members
• ● Inform customers about new features and functionalities
• ● Follow up with customers to ensure their technical issues are resolved
• ● Gather customer feedback and share with our Product, Sales and Marketing teams
• ● Assist in training junior Customer Support Representatives

Requirements and skills-

• ● Experience as a Customer Support Specialist or similar CS roles
• ● Familiarity with our IT SaaS industry is a must
• ● Experience using help desk software and remote support tools
• ● Understanding of how CRM systems work
• ● Excellent communication and problem-solving skills
• ● Multi-tasking abilities
• ● Patience when handling tough cases
• ● B.Tech/BCA degree 

Job Description:

• 5-8 years of experience as business analyst preferably with some experience in healthcare domain
• Experience in capturing/ defining requirements and creating business requirements document/ software requirements specifications
• Extensive and hands on experience in creating wireframes using tools like Visio etc.
• Experience in communicating with stakeholders across the board, including clients, business team, and the development team to make sure the goals are clear and the vision is aligned with business objectives
• Experience as a BA in software development/ implementation projects is a must
• Experience in creating and prioritizing the list of user stories/ backlog items and prioritize them based on the overall strategy and business objectives
• Experience in overseeing the development of the product and taking necessary steps to keep the project on track
• Strong communication skills, documentation skills. Excellent PPT, word and excel skills are a must

 Good to have

• Have worked with hospitals or outpatient clinics or public sector healthcare entities
• BA may have to travel for a few weeks Internationally

• 5-8yrs hands-on experience on Java, Springboot, Microservices
• Min 1yr experience in L3 support
• Should have good problem-solving skills, communication, and interpersonal skills
• Should have an understanding of the L3 support process
• Should be flexible to work in shifts on a rotation basis
• Should be able to take responsibility for the stream of work assigned
• Manage the high availability and stability of the given application
• Should be able to perform proactive maintenance activities, engage in automation activities, and perform root cause analysis and remediation
• Should be able to write and maintain scripts to monitor system functionality and performance
• Should be able to work on change requests and enhancements
• Should have basic DevOps understanding
• Should know deployment process

• Lead the People & Culture practices across the organization
• Actively identify gaps, and deploy impactful people strategies that enable the organization to mitigate risk, perform effectively, and scale efficiently as it grows.
• Implementation of relevant HR Tech tools to do HR process automation.
• Manage the hire to retire employee life cycle & employee experience across the organization.
• Play a key role in working with managers on change management and talent management initiatives.
• Manage people initiatives like OKRs, One on One Feedback, Employee surveys, Employee development, L&D, Employee Wellbeing etc
• Drive people & culture practices with data driven insights. 

• MBA in HR from premier colleges like IIMK, XLRI, TISS & similar. 
• Experience: Range of 5+ years and one of the experiences should be with a startup or technology company. 
• Should have experience of managing teams at a global level. 
• Extensive knowledge of HR automation tools and software.
• Strong experience in planning, creating, and implementing HR strategies.
• Solid understanding of people analytics.

A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday‍

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, San Francisco, and Dublin with over 300 employees. We have three products in our portfolio: Plum, Empuls, and Compass. Xoxoday works with over 2000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

JOB SUMMARY

Looking for a candidate to join a team involved in solving challenging problems in the ecommerce domain. We are seeking candidates having hands-on experience working with Hybris-based implementations.

PRIMARY RESPONSIBILITIES

As a Senior Developer – Hybris, you will translate client requirements into technical designs, design schemas, implement custom extensions, create product and product variants and integrate with search engines, unlocking the business value of Hybris.

You will independently drive design decisions to ensure the necessary health of the overall solution.

You will teach, mentor and share knowledge, improve processes and develop systematic solutions to problem patterns.

• Develop Digital Consumer experiences based on a foundation of Hybris.

• Design and develop awesome features such as product search & navigation, order management, promotions, store locator, social ecommerce, back-office customization, etc.

• Diagnose and solve technical problems related to commerce and Hybris implementation.

• Interact with clients to create end-to-end specifications for ecommerce solutions.

• Provide inputs and direction to associates in the team on design and implementation.

• Collaborate with your architect to define implementation processes and quality gates and standards.

• Write application code that exceeds the defined quality standards by using best practice

• Review design and code for your peers

SECONDARY REQUIREMENTS

A good Hybris Senior Developer:

• Is aware of the different front-end technologies including HTML, CSS, JavaScript, jQuery, Angular4 and React

• Knows the DevOps processes and technologies including Jenkins, Ansible, Chef, etc.

• Understands Agile Software development methodology

• Designs and codes features for the Android application as per the specifications provided by Product and Design teams.
• Write unit tests for all features.
• Ships feature fast moving agile sprints.
• Works closely with API, Product Design and Product Management teams to brainstorm and chalk out details of features.

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.

Job Summary:

• Willingness to work on highly scalable cloud-native solutions based on microservices.
• Quickly learn the technologies and deliver using the same.
• Take complete ownership of the customer requirements.
• Motivated to deliver world-class quality.
• Inclined to bring new ways of thinking, working and providing solutions.
• Drive the concept of quality into everybody and have a zero-tolerance towards bad quality.

• Understand requirements from product management, customer and able to comprehensively break this down to manageable tasks.

Experience:

● 3-9 years of development experience.

Technical Skills:

Mandatory:

• Java - Advanced concepts concurrency, reflection, lambda, Java Springboot, Spring security,
• Actuator/Prometheus/Grafana/Servo (metrics),
• EFK/ELK stack (log analysis)
• OpenAPI/Swagger (documentation)
• RDBMS (PostgreSQL, MySQL, Maria or any other)
• NoSQL (Anyone of Mongo DB, Redis, Cassandra, Neo4J or other DBs)
• Automated unit tests/e2e tests (JUnit, TestNG, RestAssured etc)
• CI/CD pipelines (Jenkins, Sonar, Maven/Gradle etc)

Optional: (But highly recommended)

• NewSQL DB (TiDB, CockroachDB)
• AMQP/RabbitMQ
• Kafka
• Docker
• Kubernetes