
About enguru Enguru is India’s leading destination for online learning English, with over 4 crore learners who have used our products. enguru caters to multiple audiences, including adult and children learners looking to learn English through live group and/or personal classes.
• Good Communication skills (Fluency in English, Hindi, and any regional languages).
• Should be comfortable to take multiple calls in a day. • Highly organised and mature with respect.
• Providing complete information about the product to the customer.
• Receiving inbound calls and counselling for Customer.
• Outbound calls as per leads received from support teams.
• Should have the capability to judge the requirements of the customer.
Location: Bengaluru

About Enguru (Kings Learning Private Limited)
About
enguru is a mobile app that is revolutionizing English learning across Asia. With over 40 million users, enguru helps young adults improve their fluency and confidence through live online classes & gamified levels. We have onboarded 400+ teachers to date & our group classes consistently demonstrate strong learning outcomes for students.
In 2022, enguru was acquired by US-based Open English, the leading English learning platform in Latin America & Europe. With Open English’s support, we will increase our teacher & student base, expand our curriculum & further improve our content. With an immediate focus on India, enguru will also expand to South-East Asia over the next few years.
This is an opportunity to help build a high-quality, affordable English learning program for young adults across India. Enguru is entering a high growth phase with backing from an established player in the market & we are looking for ambitious, self-motivated individuals to join the team!
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About MyOperator:
MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.
Job Overview:
We are looking for a target-oriented Account Manager to manage and grow a portfolio of small and mid-sized business clients at MyOperator. The primary responsibility of this role is to drive revenue through renewals, expansions, cross-sell and up-sell, while ensuring high customer satisfaction and minimal churn.
The ideal candidate will take complete ownership of assigned accounts, act as a trusted advisor to clients, and work closely with internal teams to resolve issues quickly and efficiently.
Key Responsibility Area:
- Revenue growth from existing accounts
- Timely renewals and contract retention
- Own end-to-end revenue responsibility for assigned accounts
- Account expansion through up-sell and cross-sell
- Churn reduction and risk mitigation
- High CRM hygiene and data accuracy
- Customer satisfaction and relationship management
- Customer CSAT, Social Media Reviews
Requirements:
- Graduate and over with excellent oral and written communication skills.
- At least 1-2 Year(s) of working experience in the related field is required for this position.
- Customer-first mindset
- Advanced MS Excel skills.
- High sense of responsibility and reliability
- Proactive, self-driven, and result-focused
- Collaborative team player
Benefits:
- 5 days working with alternate Saturday
- 10:00 AM to 7:00 PM Working Hours
- Competitive fixed salary with performance-based incentives linked to revenue, renewals, and expansion
- Clear career growth path in Account Management and Customer Success
- Opportunity to work in a high-growth SaaS environment
- Recognition and rewards for top performers
- Health and wellness benefits as per company policy
- Paid leaves and holidays as per company policy
Job Details
- Job Title: Head of Delivery
- Industry: SAAS
- Function: Operations
- Experience Required: 14-18 years
- Employment Type: Full Time
- Job Location: Pune
- CTC Range: Best in Industry
Preferred Skills: P and L management, customer success, technical support, Implementation, Client Delivery
Criteria:
14+ years of experience in Managed Services / Professional Services / Customer Delivery within SaaS or tech-led organizations.
Proven leadership of end-to-end customer lifecycle functions: Pre-sales, Implementation, Customer Success, and Support.
Experience managing global, cross-functional teams across geographies and time zones.
Demonstrated ownership of P n L, budgets, and revenue (services / managed services).
Strong understanding of SaaS delivery models and customer lifecycle management.
Job Description
What will you create and do?
We are looking for a Head of Delivery to lead and scale the end-to-end customer delivery organization at Company. This role will own the entire customer lifecycle across pre-sales demos/PoCs, onboarding, implementation, customer success, and ongoing support.
You will lead cross-functional teams across multiple geographies and time zones, ensuring successful delivery of projects, high customer satisfaction, strong product adoption, and growth in managed services revenue.
This is a strategic leadership role responsible for building processes, improving delivery maturity, driving operational excellence, and aligning teams across Support, Customer Success, and Implementation. The role will also work closely with Sales, Product, and Leadership to ensure customers achieve measurable outcomes through Conversational Messaging solutions.
What will qualify you for this role?
Essential:
● Strong experience leading Managed Services / Professional Services / Customer Delivery organizations
● Proven ability to manage global teams across time zones and multiple functions
● Strong leadership experience in Customer Success, Implementation, Support, and Client Delivery
● Experience managing P&L, budgets, and revenue ownership for service organizations
● Ability to design and scale delivery processes, frameworks, and operational systems
● Strong customer engagement and stakeholder management skills
● Ability to manage complex client escalations and enterprise accounts
● Experience working closely with Sales, Product, and Technology teams
● Strong understanding of SaaS delivery models and customer lifecycle management
● Strong people leadership, hiring, mentoring, and organizational building experience
Desired Skills:
● Experience in Conversational Messaging, CPaaS, or SaaS platforms
● Industry exposure to Healthcare, Finance, Real Estate, Education, Contact Centers, or similar sectors
● Understanding of CRM platforms, Marketing Automation systems, and Contact Center technologies
● Experience building self-service platforms and customer reporting systems
● Ability to drive customer adoption and product-led growth initiatives
● Strong operational mindset with a focus on SLA management and delivery excellence
Experience Range:
15+ Years
Education Qualification:
Bachelor’s Degree in Engineering, Technology, Business, or related field MBA is preferred.
Key Responsibilities:
Delivery Leadership & Customer Lifecycle Management
● Own delivery of all client services across the customer lifecycle including demos, PoCs, onboarding, implementation, and ongoing support
● Ensure projects are delivered as per SLA commitments and agreed delivery plans
● Lead teams responsible for Customer Support, Implementation, and Customer Success
● Manage delivery across multiple time zones and global customers
Organizational Leadership
● Build and scale a high-performing delivery organization
● Hire, mentor, and develop team leaders and managers across functions
● Drive training, capability building, and skill development across teams
● Create a strong culture of customer success and accountability
Managed Services Revenue & P&L Ownership
● Own the Managed Services P&L, budgets, and revenue targets
● Drive product adoption among serviced customers
● Align delivery performance with business growth and revenue outcomes
Process, Systems & Delivery Excellence
● Build and implement delivery processes, playbooks, and operational frameworks
● Develop systems that enable client self-service and service transparency
● Ensure systems capture relevant data and generate insights for customer success and risk identification
● Monitor key delivery metrics and identify red flags proactively
Customer Success & Product Adoption
● Create playbooks and frameworks to guide customer onboarding and adoption
● Build expertise around customer journey, implementation best practices, and messaging strategies
● Champion Conversational Messaging adoption across different communication channels
Market & Industry Expertise
● Develop expertise in target industries such as Healthcare, Finance, Real Estate, Education, and Contact Centers
● Understand business processes and systems such as CRM, marketing automation, and contact center tools
● Provide insights into market trends, customer needs, and product adoption
Cross-Functional Collaboration
● Work closely with Sales teams to prioritize projects and support strategic customers
● Partner with Product and Technology teams to identify product gaps and improvement areas
● Provide insights on product adoption, feature gaps, and customer feedback
Executive & Customer Engagement
● Represent the company in executive-level customer discussions and strategic projects
● Support major client engagements including delivery reviews and issue resolution
● Travel to customer locations for project reviews and relationship management when required
Key Result Areas (Success Metrics):
● Managed Services P&L performance
● Customer product adoption and engagement metrics
● Project delivery timelines and TAT
● SLA compliance and delivery quality
● Reduction in customer escalations
● Customer satisfaction and retention
● Identification of product gaps and improvement areas
Reporting Structure
● Reports to: COO / Executive Leadership Team
● Owns Department: Customer Support, Onboarding & Implementation, Customer Success
● Manages teams across multiple geographies and time zones

Designation: Cloud Sales Specialist (AWS/GCP/AZURE) (Field Sales)
Location: Mumbai (Andheri West) / Bengaluru
Experience: 5 to 10 Years relevant experience
Industry: Cloud Solutions/IT Services
About the Role
We are looking for a high-performing Sales Specialist (Field Sales) with strong industry connect & solution selling and a proven ability to close high-value deals.
This role is ideal for someone who is a true sales hunter, with strong CXO-level connect, ability to independently drive revenue through field engagement, principal vendors’ connections and strategic selling.
Important Note
This role strictly requires hands-on Cloud Sales experience and existing CXO connections. Profiles from non-cloud or purely generic IT sales backgrounds will not be considered.
Key Responsibilities
- Own and drive end-to-end field sales for Cloud Services (AWS/Azure/GCP)
- Manage the region by Identifying, acquiring, and growing new business opportunities
- Build and leverage CXO-level relationships to drive business
- in-person client meetings, presentations, and solution positioning
- Collaborate with pre-sales & technical teams for solution-based selling
- Manage complete sales cycle: prospecting → negotiation → closure
- Consistently achieve and exceed sales targets
- Maintain strong pipeline management and forecasting discipline
Must-Have Experience
- 5-10 years in core Cloud Sales (AWS / Azure / GCP / Cloud Solutions)
- Proven track record in closing high-value deals
- Strong existing CXO / decision-maker connects (mandatory)
- Hands-on experience in field sales & direct client engagement
- Strong understanding of cloud ecosystem & solution selling
What Makes You a Great Fit
- A go-getter sales professional with strong hunting ability
- Ability to open doors, build trust, and close deals independently
- Strong network across decision-makers and business stakeholders
- High ownership mindset with a target-driven approach
What’s in It for You
- Opportunity to work directly with CXOs and key decision-makers
- Fast-track growth into leadership roles
- Exposure to leading cloud ecosystems (AWS / Azure / GCP)
About the Company –
OTO is re-imagining how 20M two-wheelers are bought & financed every year in India. We aim to simplify
the complete experience of buying and owning a two-wheeler by building products that are customer-centric and scalable. We are backed by some of the best Fintech Experts and Institutional Funds in the
country
Designation - Assistant Manager - Sales Trainer
Skills and Qualifications
Bachelor’s Degree.
3 to 5 years of experience.
Experience developing training materials.
Attention to detail.
Excellent written and oral communication skills
Fluency in Hindi is a must.
Job Responsibilities and Duties:
Complete training for all new hires and continual training for the entire sales staff.
Discipline and provide coaching to salespeople as necessary.
Engage in one-on-one reviews with salespeople to maximize performance.
Strategize new training methods to be implemented.
Partner with sales and marketing departments to set and progress toward goals.
Collect and interpret data to determine the effectiveness of training techniques.
Write and publish training materials.
Job Title: Oracle PL/SQL Developer
Qualification: (B.E./B.Tech/ Masters in Computer or IT)
Years of Experience: 3 – 7 Years
No. of Open Positions – 3
Job Location: Jaipur
- Proven hands-on Database Development experience
- Develop, design, test and implement complex database programs
- Strong experience with oracle functions, procedures, triggers, packages & performance tuning,
- Ensure that database programs are in compliance with V3 standards.
- Hands-on development using Oracle PL/SQL.
- Performance tune SQL's, application programs and instances.
- Evaluation of new and upcoming technologies.
- Providing technical assistance, problem resolution and troubleshooting support.
Job Description
About Merito
Merito is a curated talent platform where we identify, assess, and connect candidates for matching job opportunities. We are working with the mission to change the way hiring is done. The company is founded by a team of alumni from IIM Ahmedabad, McKinsey will more than 2 decades of experience in recruitment, training, and coaching.
About Client
Our client is a Full-Funnel Programmatic Marketing platform of choice for leading digital marketers globally across CPG, Tech, B2B, Retail, Travel, BFSI, Gaming, Autos, Telco, Real Estate, Education and other industry verticals.
Our client empowers businesses to engage with their customers and audiences through all stages of the marketing funnel:
1. Brand awareness
2. Prospecting
3. Remarketing, and
4. Re-engagement, including reselling, up-selling and audience monetization.
We transform Data into Actionable Insights and ROI for Marketers.
We are pioneers in the Programmatic Ad tech space, and are ranked in the Top 20 Digital Marketing Providers by CIO Review.
We are a mix of industry veterans from top B schools and a bright young team of marketers, data scientists and analysts. If you are looking for a great team to work with and make a career for yourself in AdTech, this might be the right place for you!
Requirements
Job Description – Principal Architect
We are looking for a Principal Architect to lead our tech team as a leader (without necessarily being a manager). If you are hands-on (do not shy away from active coding when required) and are motivated by the joy of creating scalable products that drive industry leadership, please read on.
- You should have 8+ years of quality experience in building scalable digital products/platforms with some experience in big data analytics and engineering.
- Extensive experience in Linux stack and cloud technologies, and Python ecosystem.
- It's ok if you don't have good answers, but to have smart questions that uncover risks and opportunities, you need the depth that comes with willingness and capability to be hands-on. Do you still code? Do you love to code? Do you love to roll up your sleeves and debug things?
- Do you enjoy going deep into that part of the 'full stack' that you are not an expert of?
Here is a bit about our values and beliefs
Our core values are 1) Transparency, 2) Bias for Action, 3) Persistence with Adaptability, 4) Curiosity and 5) Humility. We believe that successful people have more failures than average people have attempts. And that success needs the creative mindset to deal with ambiguities when you start, the persistence and humility to iterate and course correct, and the courage to handle failure and rise up again.
What we look for in our people
- We look for people who are initiative driven, and not interruption driven. The ones who challenge the status quo with humility and candor, but not arrogance.
- We believe startup managers and leaders are great individual contributors too, and that there is no place for context free leadership.
- We believe that the curiosity and persistence to learn new skills and nuances, and to apply the smartness in different contexts matter more than just academic knowledge.
Benefits
- Fixed Salary + ESOP
- Insurance for family
- Company meals
- Company events
About Wise
Wise is digital infrastructure for online education. Oversimplified as ‘Shopify for Tutors’ i.e., an easy to use tool for tutors to start teaching online. We have grown to 2mn users in 12 months and have much to do. We are backed by an incredible set of investors and individuals who have built product you already use. We have a small but rockstar team, cheap equity, smart money, opportunity to capture a huge market ($60bn) and a chance to make an impact while doing so.
What we need
We need you, if you are a senior software engineer with 4+ years of experience in building robust scalable systems. Work would involve building things quickly and adapting based on market feedback while ensuring the security and quality of the codebase. If you love coding and building things excites you, we would like to talk to you.
What you will need (Skills)
- Experience building microservices and distributed systems, RESTful APIs, user interfaces
- Knowledge and will of writing unit, integration tests is a must. TDD is a plus
- Preferably a polyglot: Strong command Ruby/Golang/Java/Python
- Some exposure to infra: Deployments, CI/CD setup, security. AWS exposure is good to have
- Strong database concepts. Experience with MongoDB is a plus
What you will do
- Feature analysis, hands on development, code reviews, deployment & rollouts
- Passionately maintain coding practices, quality & good design standards
- Design and develop highly scalable, available, secure and fault tolerant systems
- Actively contribute in assessing & improving/optimizing security & infrastructure
Great to have
- Sense of ownership
- Developers who can talk product and strategy
- Experience in building scalable consumer products
- Strong opinions, loosely held
Good to have
- Interest in mentorship
- Good written communication skills
- Bangalore love
Probably not ideal if
- If you have always been right about stuff in life
- No flexibility around working hours (this doesn’t mean we work long hours but if our systems get attacked in the middle of the night, we would need you to HODORR!)
Definitely get in touch if you
- Would have started the exact same company but willing to build it together with a great team
- Find our current product unbearably slow or inadequate
- Think this company isn’t going to work as it is right now
A decade old, the firm has grown to great heights, beside partnership with the best universities and organizations across the globe. They are backed by a global publishing house, that is more than 200 years old, whose international operations cover the USA, Europe, Asia, Canada, and Australia - known for published works of more than 450 Nobel Laureates in categories across Economics, Chemistry, Peace, Economics, and Physiology among others.
- Developing a long-lasting relationship with assigned client portfolio.
- Creating sales plan for generating revenue, managing the P&L for assigned customers
- Acting as point of contact for complaints and escalating issues as appropriate.
- Identifying Opportunities and being responsible for upselling and cross selling to the defined customer base.
- Collaborating with internal teams to address customers’ needs.
- Working closely with Business Development teams to identify and grow opportunities within territory/ market.
- Forecasting and maintaining a strong pipeline.
What you need to have:
- 5 - 8 years experience in business development & account management in staffing industry
- Strong interpersonal and Communication skills, both verbal and written and good negotiation skills
- Candidate with prior experience of more than 5 years in Customer Service and Sales preferred.
- Driven to succeed and motivated by a target driven environment.
- A customer-oriented attitude
- Problem-solving aptitude
- Ability to work well with a team.
- Ability to network and build relationships.
- Able to multitask and juggle competing priorities.
- Strong client facing staffing experience in both hunting and farming.
- Have been responsible for the end-to-end client relationship.
- Proven track record of meeting and exceeding targets.
Roles & Responsibilities:
- Develop test plans, test environment and test scenarios for new product features
- Improve test efficiency by adapting an automated approach
Requirements:
- Should have 1-3 years of IT experience in software testing/automation
- Should have a bachelor’s/master’s degree in engineering/technology from a reputed college/university
- Strong communication skills, both verbal and written
- Should be a good team player who enjoys collaborating with others
Technical Skills:
- Proficiency in a scripting language, such as Python, Shell Scripting
- Experience in JavaScript test automation frameworks – Protractor/Selenium/TestNG (Primary)
- Experience in developing Continuous Integration pipelines using Jenkins and GitHUB Actions
- Experience with Source control such as GitHUB
- Experience in working with Postgres, Oracle , SQL DB
- Experience in Docker and any other containerization platform.
Desirable Skills:
- Familiarity with the following is a bonus:
- NodeJS and npm
- Jmeter and Groovy Scripting
- Experience in working with SCXML and VXML
- Experience in Contact center industry is added advantage







