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Experience in Core Java and Spring Boot.
• Extensive experience in developing enterprise-scale applications and systems. Should possess good architectural knowledge and be aware of enterprise application design patterns.
• Should have the ability to analyze, design, develop and test complex, low-latency clientfacing applications.
• Good development experience with RDBMS.
• Good knowledge of multi-threading and high-performance server-side development.
• working knowledge of Kafka
• Excellent problem solving and coding skills.
• Strong interpersonal, communication and analytical skills.
• Should have the ability to express their design ideas and thoughts.
Job Title: Customer Relationship Manager
Job Summary: We are seeking an experienced and customer-focused individual to join our team as a Customer Relationship Manager. The ideal candidate will have 2 to 6 years of experience in customer relationship management, with a proven track record of building and maintaining strong client relationships. The CRM will be responsible for ensuring customer satisfaction, resolving issues, and identifying opportunities to enhance the customer experience.
Responsibilities:
- Serve as the primary point of contact for assigned clients, maintaining regular communication to understand their needs and concerns.
- Build and nurture long-term relationships with clients through proactive engagement and personalized support.
- Act as a liaison between clients and internal teams, ensuring timely resolution of customer inquiries, requests, and escalations.
- Collaborate with sales and marketing teams to identify opportunities for upselling, cross-selling, and new business development.
- Conduct regular account reviews with clients to assess satisfaction levels, gather feedback, and identify areas for improvement.
- Analyze customer data and trends to identify patterns and anticipate future needs, proactively addressing potential issues.
- Develop and implement customer retention strategies to minimize churn and maximize lifetime value.
- Monitor key performance indicators (KPIs) related to customer satisfaction, retention, and loyalty, reporting findings to management.
- Stay updated on industry trends, best practices, and emerging technologies in customer relationship management.
- Utilize CRM software to maintain accurate customer records, track interactions, and manage workflows effectively.
Requirements:
- Bachelor's degree in Business Administration, Marketing, or related field; or equivalent work experience.
- Proven experience in customer relationship management, with 2 to 6 years of relevant experience.
- Excellent interpersonal and communication skills, with the ability to interact effectively with clients at all levels.
- Strong problem-solving and conflict resolution abilities, with a focus on delivering positive outcomes for customers.
- Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
- Results-oriented mindset with a commitment to achieving customer satisfaction and retention goals.
- Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho CRM) and Microsoft Office Suite.
- Strong analytical skills, with the ability to interpret data and derive actionable insights.
- Flexibility to adapt to changing priorities and business needs.
- A proactive and self-motivated approach to work, with a passion for delivering exceptional customer service.
Oracle OAS Developer
Senior OAS/OAC (Oracle analytics) designer and developer having 3+ years of experience. Worked on new Oracle Analytics platform. Used latest features, custom plug ins and design new one using Java. Has good understanding about the various graphs data points and usage for appropriate financial data display. Worked on performance tuning and build complex data security requirements.
Qualifications
Bachelor university degree in Engineering/Computer Science.
Additional information
Have knowledge of Financial and HR dashboard
iOS Developer:
1 to 5 years of experience in iOS mobile application development
- Proficient with Swift and Cocoa Touch
- Experience with iOS frameworks such as Core Data, Core Animation, Core Location etc
- Experience in Design patterns such as POP, MVVM, CleanSwift, Facade
- Familiarity with RESTful APIs to connect iOS applications to back-end services
- Familiarity with cloud message APIs and push notifications
- Understanding of Apple's design principles and interface guidelines
- Ensure the performance, quality, and responsiveness of applications
- Experience with offline storage, threading, and performance tuning
- Understanding of the full mobile development life cycle
- Understanding of Git
Roles and Responsibility :
- This position requires you to lead and manage the whole engineering team.
- Manage your OKRs, contribute to product strategy and help develop your team.
- Create clear career paths for team members and help them grow with regular & deep mentoring.
- You work closely with the Product Management, Business Development, and Operations team and enable them by providing scalable and high-quality technology solutions at a rapid pace.
- Architect & design technically robust, flexible, and scalable solutions.
- Lead multiple modules, third party integrations and business partners integration.
- Taking architectural decisions, defining high level and low level design.
- Track record of bringing in and growing engineering talent and more to be shared via email.
Skills you are expected to have :
- Hands-on experience in advanced Golang, Python, PHP, Reactjs, React Native PWA, Javascript, AWS Cloud Services.
- Deep understanding of technologies, high level design, low level design in a secure, scalable and available set-up.
- Deep understanding & expertise with highly transactional, large relational and complex systems.
- Hands-on experience in system design, architecture or developing distributed systems.
- Should be good in writing code keeping scalability, flexibility and monitoring at center.
- Good understanding of source control tools GIT, Jira and Bitbucket, code reviews etc.
- Preferable experience in Django and Laravel frameworks, but not limited to these only.
- Experience in the development of robust and scalable Rest APIs and APIs testing tools such as postman etc.
- Experience in micro service-based development would be a plus.
- Experience in queuing systems such as rabbitMQ, Active MQ would be a plus.
- Experience in AWS cloud services.
- Experience and understanding of CI/CD pipeline.
- Good analytical and communication skills.
- Candidates from the fintech domain would be preferred (Payments/ Banking/ Wallets/ Insurance/ Financial Markets).
About Us :
- We are a consumer lending fintech start-up on a mission to provide Fair Finance to Everyone. We have raised $15 million in debt and equity funding from leading angels that have previously backed Ola, Oyo, Myntra, Uniphore and 1mg as well as marquee NBFCs.
- Our loans are originated in partnership with 1000+ merchants who are present in over 80 cities -
- Leading healthcare chains: Indra IVF, Partha Dental, VLCC
- Home improvements: Asian Paints, Design Cafe, @home by Nilkamal
- Education : upGrad, Toppr, Board Infinity, Career Point, Bansal Learning, Miles Education E-Bikes - Ampere, Hero Electric, Lectrix, Benlng
- Our founding team has worked at fintech companies in London where they won a Banking Technology Award for Best Mobile Initiative as well as Indian FinTechs such as Coverfox and Liquiloans.
- The team has extensive experience in credit, investment banking and vendor management. They have graduated from London Business School, Northwestern University (USA), and attained the CFA charter.
About Dapi:
Dapi is a financial technology infrastructure provider that allows businesses to accept and initiate bank transfers at nearly zero fees. We work to remove intermediaries thereby allowing our customers to deliver alternative payment solutions to their end-users. We are building a new financial infrastructure that will enable every company to offer its own embedded financial services. Within one year of our launch, we have managed to attract investments from Y Combinator, Pioneer Fund, and other notable VC funds. Read more about us in TechCrunch and Crunchbase.
What you’ll do
You will have the opportunity to use our leading proprietary tools to web scrape and integrate banks into our system. You will be exposed to a fast-paced, collaborative, and diverse work environment where you will get to see the real-world impact you make right away. We’re a team that openly welcomes new ideas, you will have the opportunity to present your own ideas and work on them once approved by the team.
What’s required
We believe that with a certain coding background, hard skills required for the job can be learned. However, soft skills like drive, passion, and commitment to learning cannot. Therefore, we are keen on finding candidates with the following inclinations:
- Tenacious and hardworking, with the ability to persistently work on a problem without losing sight of the end goal
- Ability to work in a fast-paced, high pressure environment
- Previous experience with TypeScript and Puppeteer is preferred
- Previous experience with web scraping is preferred
ROLES AND RESPONSIBILITIES
- Open to adapt to new technologies.
- Ability to multi-task and work under pressure.
- Work with development teams and reporting managers to ideate software solutions
- Should have ability to understand Client requirements & deliver quality services based on those requirements.
- Excellent written and verbal communication skills required.
- Design client-side and server-side architecture
- Build the front-end of applications through appealing visual design
- Develop and manage well-functioning databases and applications
- Write effective APIs
- Test software to ensure responsiveness and efficiency
- Troubleshoot, debug and upgrade software
- Create security and data protection settings
- Build features and applications with a mobile responsive design
- Write technical documentation
- Work with data scientists and analysts to improve software
REQUIREMENTS
- Expertise in Angular 6/7 with 2+ Years’ experience is MUST.
- Proven experience as a Full Stack Developer or similar role.
- Experience developing web, mobile or hybrid applications.
- Knowledge of multiple front-end languages and libraries as HTML5, CSS3, JavaScript, XML, jQuery, JSON.
- Knowledge of JavaScript/Typescript frameworks as js.
- Familiarity with databases as MySQL, MongoDB and web servers with UI/UX design
- Experience on web application & RESTful web service
- Experience implementing testing platforms and unit tests.
- Job involves 80-90% hands-on coding.
- Good to have the knowledge of Cloud deployment AWS and Docker









