Assistant to CEO

PluginLive Technologies-  a recruitment tech company is hiring for First Source

About the organization:

Established in 2001, Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, is a specialized BPM  partner with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. We provide transformational solutions and services to clients in healthcare, banking and financial services, communications, media, technology, and other diverse industries.

One thing drives every Firstsourcer – making it happen for our clients and solving their biggest challenges. With a team of 27,940+ Firstsourcers, we are a trusted growth partner for over 150 leading global brands, including several Fortune 500 and FTSE 100 companies and present in the US, the UK, Mexico, India, Australia, South Africa and Philippines.

Role Name- Customer Service Trainee

Type- Apprenticeship

Qualification & Background: Graduate (Fresher/BPO Experienced)

Location: Bengaluru, Mumbai and Chennai

Stipend

Chennai- 13k  (Backend role- DATA)

Bangalore- 18k (Voice and Email Chat role)

Mumbai- 18k (Voice and Email Chat role)

Pls note- there would be no deductions as the candidates would be hired as Apprentice for 12 months.

Work Type- Rotational Shifts

Pls note- Cab services will be provided to all the employees working during night shifts.

Position Requirements

- Basic knowledge of using MS office basic applications like Word, PowerPoint, Excel, Notes, etc.

Essential Skills:

• Willingness to work in rotating shifts (including night shifts)- 5 days a week.
• Communicate effectively, both orally and in writing.
• Flexibility to meet business requirements and fluctuating workload
• Organize, prioritize, and schedule work assignments.
• Hardworking and Smart working attitude with openness to feedback
• Have acceptable typing speed of at least 20 WPM/90% Accuracy

Roles & Responsibilities 

This role responds to customer queries and provide resolution, support and assistance to the customers pertaining to various products and services provided by our client through a blend/either of voice, email, web chat or backend documentation responses by delivering excellent customer service. Their goal is to educate and assist customers to make it as easy and as desirable as possible to do business.

• Deliver excellent customer service within shifts assigned including prompt resolution of customer related issues, complaints, enquiries or challenges.
• Should be abreast of all the key process related updates, SLAs, individual performance eventually contributing to team Performance.
• Grasp, comprehend & clear the training period with relevant tollgate scores.
• Attend all team briefing/meetings/coaching on a timely basis.
• Be knowledgeable of regular process changes provided.
• Seek guidance from Team leader/management and escalating when necessary or genuine needs arise.
• Maintain regular, reliable performance and attendance, including the daily schedule as assigned.
• Adhere to Company Code of Conduct & policies laid by the HR
• Handle inbound or outbound calls, chats, emails or data from customers (depending on process assigned)
• Connecting with customers, understand and empathize with their issues to provide the best suitable resolution at first contact where possible.
• On occasions, you may have to deliver what is seen as not-so-positive news, however make sure that a customer Understands the reasoning behind decisions that are made.
• Act as a team player and coordinate work respectfully with fellow members in co-ordination.
• Update relevant information accurately into the client’s systems and give constructive feedback to enhance systems and improve overall customer experience.
• Demonstrate a “can do” & “open-to-feedback” attitude, to develop a great working culture to help us achieve the best results.
• Work towards targets set, manage own time and prioritize tasks to meet through expected work discipline as a professional.
• Work closely with team leader by implementing the coaching aspects discussed for self and career development.

We're Searching for a hard core sales person who is itching to move to marketing function.

Preferably alumnus of MICA, SIMC or a having a great communications background. Must have good sense of humour.

PS: This is complete EQUITY based role. People looking for salary do not apply.

What You Will Be Doing:

You are responsible for budgeting, planning and supervising all Marketing and CRM activities

Part of your duties will include more than assembling, leading and motivating your staff. Your dedication as their mentor is key.

Your well-thought-out strategy ensures an efficient customer experience during onboarding and conversion

Responsibility and strategic orientation for all CRM actions, aiming for a lasting increase in customer value

What You Bring To The Job:

After successfully graduating in Business Administration, Marketing or Business Informatics, resp. obtaining a comparable degree in a relevant field, you have logged at least 3-6 years of management experience in Marketing, preferably in a startup or eCommerce company

Online marketing is something you- re quite familiar with, but your focus is in offline-marketing

You wield an excellent record in developing marketing communication and advertisement media

Through your experience with classic B2B-sales, you know Call Centers/telemarketing like the back of your hand

Thanks to your outstanding analytic skills, you- re used to organize the marketing goals by using clearly measurable KPI. Your know-how about web-tracking and managing tags is a big plus for this field

You have experience in leading larger teams and come an open personality, a strong sense of responsibility, entrepreneurial thinking and negotiation power

Extraordinary conceptional skills, a creative mindset and a hands-on mentality are your strongest suits

Your readiness of mind, an independent and structured working method and a great sense of humor complete your profile

READ AGAIN: This is complete EQUITY based role. People looking for salary do not apply.

Dear Candidate, 

Greetings from INFOMATICS CORP!!!

We are looking for an ambitious Python Developer who can join us Immediately or by 15- 30 Days.

Responsibilities:

1. Relevant Experience required 3 to 5 years.
2. Strong proficiency in python programming language along with expertise in backend development framework such as
3. Django or Flask. (DSA and Design patterns are mandatory).
4. Hand on Experience in REST API development and database such as PostgreSQL.
5. Good knowledge of versions control systems like GIT, Bitbucket
6. Implementation testing strategies such as unit testing (PyTest), integration testing and end to end testing 
7. Basic knowledge of Docker/Podman and Jenkins.

g.      Good have if they basic knowledge in Mainframe tech such JCL, and TWs.

If you are interested in this position, share the below details and kindly attach your resume. 

Current location- 

Ready to relocate to Bangalore (Yes/No)- 

Official Notice period - 

Serving Notice period (If yes, Mention LWD)-

Total years of experience in IT - 

Experience in Python Development - 

Experience in Django/Flask- 

Experience in Pytest/ Unit test- 

Current CTC- 

Expected CTC- 

PF Account (Yes/No)- 

Responsibilities:

• Collaborating with data scientists and machine learning engineers to understand their requirements and design scalable, reliable, and efficient machine learning platform solutions.
• Building and maintaining the applications and infrastructure to support end-to-end machine learning workflows, including inference and continual training.
• Developing systems for the definition deployment and operation of the different phases of the machine learning and data life cycles.
• Working within Kubernetes to orchestrate and manage containers, ensuring high availability and fault tolerance of applications.
• Documenting the platform's best practices, guidelines, and standard operating procedures and contributing to knowledge sharing within the team.

Requirements:

• 3+ years of hands-on experience in developing and managing machine learning or data platforms
• Proficiency in programming languages commonly used in machine learning and data applications such as Python, Rust, Bash, Go
• Experience with containerization technologies, such as Docker, and container orchestration platforms like Kubernetes.
• Familiarity with CI/CD pipelines for automated model training and deployment. Basic understanding of DevOps principles and practices.
• Knowledge of data storage solutions and database technologies commonly used in machine learning and data workflows.

Responsibilities

1. Create data funnels to feed into models via web, structured and unstructured data
2. Maintain coding standards using  SDLC, Git, AWS deployments etc
3. Keep abreast of developments in the field
4. Deploy models in production and monitor them
5. Documentations of processes and logic
6. Take ownership of the solution from code to deployment and performance

JOB SUMMARY

Looking for a candidate to join a team involved in solving challenging problems in the ecommerce domain. We are seeking candidates having hands-on experience working with Hybris-based implementations.

PRIMARY RESPONSIBILITIES

As a Senior Developer – Hybris, you will translate client requirements into technical designs, design schemas, implement custom extensions, create product and product variants and integrate with search engines, unlocking the business value of Hybris.

You will independently drive design decisions to ensure the necessary health of the overall solution.

You will teach, mentor and share knowledge, improve processes and develop systematic solutions to problem patterns.

• Develop Digital Consumer experiences based on a foundation of Hybris.

• Design and develop awesome features such as product search & navigation, order management, promotions, store locator, social ecommerce, back-office customization, etc.

• Diagnose and solve technical problems related to commerce and Hybris implementation.

• Interact with clients to create end-to-end specifications for ecommerce solutions.

• Provide inputs and direction to associates in the team on design and implementation.

• Collaborate with your architect to define implementation processes and quality gates and standards.

• Write application code that exceeds the defined quality standards by using best practice

• Review design and code for your peers

SECONDARY REQUIREMENTS

A good Hybris Senior Developer:

• Is aware of the different front-end technologies including HTML, CSS, JavaScript, jQuery, Angular4 and React

• Knows the DevOps processes and technologies including Jenkins, Ansible, Chef, etc.

• Understands Agile Software development methodology

Recko Inc. is looking for a Lead Sales Development Representative to join our rapidly growing organization as a critical part of the marketing team. This is the perfect opportunity for a self-motivated, determined Sales expert to create a massive impact on a young, disruptive start-up.

About Recko:

Recko was founded in 2017 to organise the world’s transactional information and provide intelligent applications to finance and product teams to make sense of the vast amount of data available. With the proliferation of digital transactions over the past two decades, Enterprises, Banks and Financial institutions are finding it difficult to keep a track on the money flowing across their systems. With the Recko Platform, businesses can build, integrate and adapt innovative and complex financial use cases within the organization and  across external payment ecosystems with agility, confidence and at scale.  . Today, customer-obsessed brands such as Deliveroo, Meesho, Grofers, Dunzo, Acommerce, etc use Recko so their finance teams can optimize resources with automation and prioritize growth over repetitive and time-consuming tasks around day-to-day operations. 

Recko is a Series A funded startup, backed by marquee investors like Vertex Ventures, Prime Venture Partners and Locus Ventures. Traditionally enterprise software is always built around functionality. We believe software is an extension of one’s capability, and it should be delightful and fun to use.

Working at Recko:

We believe that great companies are built by amazing people. At Recko, We are a group of young Engineers, Product Managers, Analysts and Business folks who are on a mission to bring consumer tech DNA to enterprise fintech applications. The current team at Recko is 60+ members strong with stellar experience across fintech, e-commerce, digital domains at companies like Flipkart, PhonePe, Ola Money, Belong, Razorpay, Grofers, Jio, Oracle etc. We are growing aggressively across verticals.

What does the role entail? 

1. Use your research, prospecting, and people-skills to identify, connect and educate potential customers on the benefits and value of Recko’s suite.

2. Be a driver of change for prospect organisations and help them visualise a future which is being crafted by Recko.

3. Monitor metrics and help the team constantly improve by understanding their individual and collective performance
4. Work closely with sales and marketing leadership to test new content and positioning and drive the success of outbound programs

5. Qualify prospects and navigate organisations to identify the decision-makers.

6. Nurture, multithread, and map prospective accounts. 

7. Learn, leverage and help evolve the demand generation process.

8. Able to understand/explain concepts and ideas in a simple, clear and concise manner.

9. Great listener and quick thinker with an inquisitive nature.

Who are we looking for?

1. 4-5 years of experience in ADR/SDR/BDR roles evangelising technology products and at least 2 years of experience leading SDR Team. 

2. Experience working with medium and large organizations and C-level executives in particular in technology companies.

3. Proven track record of building and maturing BDR/SDR outbound teams in the technology sector

4. Outstanding verbal, written and presentation skills and well networked in the startup ecosystem.

5. Very strong interpersonal and communication skills to understand the needs of the business and the customer alike.

6. Experience using CRM’s 

7. Fearless and willing to take intelligent risks

8. Assertive and persuasive, every step of the way

9. Articulative, energetic and someone with a strong business acumen

We are a highly innovative Fashion tech startup, looking for a senior developer to develop the platform and drive the technology initiatives of the company

Key focus areas: Product Architecture, Full-Stack development, Product Deployment and innovation in technology

Roles & Responsibilities:

1. Work as a Sr. Software Developer with strong coding capabilities and cloud capabilities
2. Design, architect and implement the product platform from the scratch
3. Ownership of end to end design, implementation, and development
4. Foster the development of highly scalable and performance-driven product
5. Work closely with the business team to understand the business requirement and vision of the product
6. Collaborate with the Founder to create an effective product road map and release plans
7. To build, lead and mentor the development team  
8. Excellent team management and interpersonal skills

Must-have skills

1. Extensive and deep knowledge of building highly scalable and performance-centric web platform
2. Proficient in designing the monolithic or microservices architecture
3. Understanding the nitty-gritty of data and its useful presentation
4. Deep insight into search and analytics systems
5. Basic understanding of building a graphical representation of data
6. Strong understanding of the data and its usage

Tools and Platform

1. Strong experience in designing and implementing web-based solutions based on any full-stack
2. Excellent understanding and strong working exposure to the AWS platform and it’s a tool like cloud front S3 etc.
3. Proficient and good knowledge of working with databases 
4. Hands-on experiences on at least one DBMS
5. Exposure to web scrapping tools and framework
6. Search and indexing tools like elastic search
7. Exposure to HTML is a must
8. Prior experience of designing, developing and deploying platforms 
9. Knowledge of making SEO friendly and responsive web platforms
10. Experience in designing, scaling and securing APIs