Quality Assurance_EMQA0120PS

Job Description:

Location: Bangalore (onsite)

Experience: 6 - 9 years

Employment type: Full-time

The Role:

As IT Manager, you will own day-to-day IT operations and take end-to-end responsibility for the infrastructure, identity, and endpoint security that keep our people productive and our business secure. You will drive initiatives aligned to our information security programme, mentor a junior engineer, and represent IT during audits and leadership reviews. This is a hands-on functional ownership role. You will be equally comfortable writing a security policy, configuring a firewall, troubleshooting a laptop, and presenting an IT health summary to senior management.

What You Will Do:

IT Operations and User Support:

 Run daily IT operations across laptops, identity, access, networking, collaboration tooling, and meeting-room infrastructure.

 Own the end-to-end onboarding and offboarding experience - provisioning, device configuration, access, training, and clean revocation.

 Continuously improve ticket response and resolution quality.

Security and Identity:

 Administer and secure Microsoft 365 and Microsoft Entra ID, including licensing, Conditional Access, MFA, and SSO integrations.

 Own endpoint security through EDR and MDM platforms - deployment, tuning, alerting, and incident handling.

 Maintain firewall, VPN, Wi-Fi, and network segmentation.

 Run periodic vulnerability assessments and coordinate remediation.

Compliance and Audit:

 Maintain and evolve the information security management system aligned to ISO 27001:2022.

 Write, update, and communicate IT and security policies. Keep evidence audit-ready.

 Represent IT during internal and external audits.

Vendor and Asset Management:

 Manage vendor relationships for hardware, software, SaaS, endpoint security, MDM, firewall, and connectivity partners.

 Optimise SaaS licence usage across the organisation.

 Oversee the full asset lifecycle - procurement, allocation, audit, and responsible retirement.

Team and Enablement:

 Mentor and grow the junior engineer on the team.

 Lead IT onboarding sessions and periodic security awareness training.

 Build clear, leadership-facing reporting on IT health, security posture, and compliance.

What You Will Bring:

Must-haves:

 6 to 9 years in IT operations, including at least 2 years leading the function or a clear sub-function.

 Hands-on Microsoft 365 and Microsoft Entra ID administration, including Conditional Access, MFA, and SSO.

 Meaningful ISO 27001:2022 experience - you have written or significantly updated security policies and participated in at least one audit cycle.

 Hands-on deployment experience with modern EDR and MDM platforms.

 Working knowledge of networking: firewall, VLAN, VPN, DHCP, DNS, Wi-Fi security.

 Scripting ability in PowerShell or Python.

 Experience managing IT in an organisation with no or minimal on-premise server footprint.

 Strong written and spoken English.

Preferred:

 ISO 27001 Lead Implementer or Lead Auditor certification.

 Microsoft certifications: MS-102 or AZ-500.

 Experience with a SIEM platform such as Wazuh, Microsoft Sentinel, or equivalent.

 Experience administering Google Workspace.

 Experience managing Zoom Rooms or Microsoft Teams Rooms.

 Familiarity with SOC 2 or GDPR.

 Background in a services or consulting company.

Why This Role:

 Short reporting line to IT leadership. Fast decisions and real mentorship.

 Full-stack ownership of a modern, cloud-first IT function.

 Exposure to current security tooling across identity, endpoint, and compliance.

 Structured career development toward a Head of IT profile.

 Compensation is competitive and will be aligned to your experience and fit.

About the Company:

Pace Wisdom Solutions is a deep-tech Product engineering and consulting firm. We have offices in San Francisco, Bengaluru, and Singapore. We specialize in designing and developing bespoke software solutions that cater to solving niche business problems.

We engage with our clients at various stages:

• Right from the idea stage to scope out business requirements.

• Design & architect the right solution and define tangible milestones.

• Setup dedicated and on-demand tech teams for agile delivery.

• Take accountability for successful deployments to ensure efficient go-to-market Implementations.

Pace Wisdom has been working with Fortune 500 Enterprises and growth-stage startups/SMEs since 2012. We also work as an extended Tech team and at times we have played the role of a Virtual CTO too. We believe in building lasting relationships and providing value-add every time. 

Responsibilities

Develop and maintain web applications using Laravel and Vue.js (PHP) framework.

Write clean, efficient, and well-documented code.

Collaborate with cross-functional teams to identify and solve complex problems.

Participate in code reviews and provide constructive feedback to team members.

Test and debug applications to ensure they meet functional and performance requirements.

Stay up-to-date with emerging trends and technologies in web development.

Optimize application performance and scalability.

Troubleshoot and resolve technical issues as they arise.

Create and maintain technical documentation for applications.

Communicate project status and progress to stakeholders.

Qualifications

Strong proficiency in PHP programming language

Experience with Laravel framework

Knowledge of HTML, CSS, JavaScript, and jQuery

Understanding of MVC architecture

Experience with database management systems such as MySQL

Familiarity with version control systems such as Git

Ability to write clean, efficient, and well-documented code

Strong problem-solving and analytical skills

Excellent communication and teamwork skills

Bachelors degree in Computer Science or related field (preferred)

Relevant certifications such as CodeIgniter Certified Developer (optional)

Required Skills 

1) Good experience in Angular Latest Versions 

2) Hand on Node.JS./Express JS 

3) Database : MYSQL/MongoDB 

4) Experience in Java Script, Typescript. 

5)Good experience in HTML5, CSS3, JavaScript, Jquery 

6) Experience working in an Agile environment. 

7) Good communication skills.

Software Development Engineer:

Major Responsibilities:

• Translation of complex functional requirements into technical requirements, implementing and maintaining a coherent and progressive development strategy for our product line
• Design, develop and maintain complex systems using best of the breed development practices and technology.
• Responsible for the over-all software development life cycle.
• Delivery of High Quality, Scalable and Extensible systems and applications on-time and on-budget.
• Adoption and Evolution of the software engineering practices and tools within the organization
• Keep in sync with the latest technology developments and open source offerings. Evaluate and adopt them for solving business problem of organization.
• Collaborate with other technology and business teams within the organization to provide efficient robust solutions to the problems.
• Drive and manage the bug triage process
• Report on status of product delivery and quality to management, customer support and product teams.

Desired Skills

• Strong programming, debugging, and problem-solving skills
• Strong understanding of data structures and algorithms
• Sound understanding of object-oriented programming and excellent software design skills.
• Good experience of SOA/Microservices/Restful services and development of N-tier J2EE / JavaSpringboot applications (API’s).
• Strong understanding of database design and SQL (mySql/mariaDB) development
• Good to have knowledge of NoSQL technologies like MongoDB, Solr, Redis, Cassandra or any other NoSQL database
• Knowledge of design patterns and good to have experience of large-scale applications
• Should have experience in Apache Kafka, RabbitMQ or other Queueing systems.

Ideal Experience

• 3 to 8 years of industry experience.
• Bachelors or Master’s Degree in Computer Science/ IT
• Drive discussions to create/improve product, process and technology
• Provide end to end solution and design details
• Lead development of formalized solution methodologies
• Passion to work in startup like environment

Personal Characteristics

• Passion and commitment
• Strong and excellent software design intellect
• High integrity
• Self-starter

Primary Skills & Criteria [Mandatory]

• Technology Business Analyst
• Experience with Finance IT, EPM IT, ETL Processes
• Minimum Work Experience: 12+ years

Other Requirements [Good to have]

• Exposure to tools like Jira, Confluence, etc.
• Exposure to development and production support processes
• Exposure to EPM tools [e.g., HFM, FMDEE, etc.]
• Candidate should be able to lead and track technical developments/tasks independently and present status to management
• Candidate should be self-motivated and self-sufficient to work independently without much supervision
• Strong verbal and written communication skills

Role Duties/Activities

The Technology “Agile Business Analyst” or “Business Analyst” is responsible for ensuring the team works within an Agile delivery method and that their backlog of requirements and analysis feed into Technology Projects and Programmes successfully.

This role will carry out some or all of the following activities:

• Assures delivery through the entire life cycle of the project of user requirements through to live
• Managing the capture, analysis, and documentation of business process (including IT processes)
• Designing solutions or change interventions
• Oversee change management activities which can include diverse tasks such as timeline planning to
• stakeholder engagement
• Manage or collaborate in change interventions such as training and communication
• Tracking and documenting progress and managing status reporting
• Managing implementation of solutions
• Risk identification, risk reporting and devising interventions to mitigating risks
• Budget management and forecasting
• Management of external service providers
• Support Technology teams to manage delivery proactively, balancing scope, schedule, resourcing, dependencies, communications, etc.
• Work with the Technology team and Product Owner to drive improvements in productivity through backlog management, maturity in the use of Agile methodologies (e.g. Scrum, Kanban, Lean), and corresponding management of dependencies
• Oversee the monitoring and reporting of progress, issues, dependencies, risks to the stakeholders
• Ensure adherence to standard controls and drives teams to achieve compliance and framework,
• capability management, Security controls and technology architecture designs

About Attryb Tech Private Limited

Attryb helps SME businesses in marketing their products and services across the marketing platforms and acquires a holistic picture of the data and persona of their users, helping businesses improve customer experience and marketing ROI.

We are looking for an entry-level UI/UX Designer to join our growing team. To be successful in this role, you should be a self-driven problem solver.

Responsibilities:

• Gather, understand and evaluate user requirements for a marketing technology product focused on US small and medium enterprises
• Illustrate design ideas using storyboards, process flows, and sitemaps to the senior leadership in the nascent product
• Work on quickly iterating over wireframes through the product and tech team's feedback
• Develop UI mockups and prototypes that clearly illustrate how the product functions
• Identify and troubleshoot UX problems
• Conduct layout adjustments based on user feedback
• Set and adhere to style standards on fonts, colors, and images

Requirements:

• Full time (in-office) availability
• UX/UI design portfolio - please include it with your application.
• Experience in UX, UI, interaction, and visual design with patterns, tools, and methodologies to draw from.
• Able to design autonomously in a responsive, fluid environment and have experience working in agile and fast-paced surroundings.
• A mind filled with beautiful, simple, innovative ideas and a high interest in solving complex product challenges.
• Experience with prototyping (InVision, Figma, Adobe XD, etc.) as a way to explore and validate ideas, and communicate design requirements.
• You’re comfortable with ambiguity in the early production definition stages.
• You’re extremely detail-oriented and organized.
• A real passion for designing highly efficient and intuitive user experiences.
• A preference for creating clean, “less is more” user interface designs.
• Ability to give and grow from constructive feedback.

• Expert level knowledge in Microsoft Active Directory Services (DCS, DNS, and DHCP)
• Expert level knowledge in O365 (Email, OneDrive, SharePoint, and other O365 components)
• Hands-on experience in System Center Configuration Manager (SCCM)
• Experience with Windows Intune as MDM
• Hands-on experience with a hybrid model of exchange environments
• Scripting experience using PowerShell
• Experience building Windows and Mac Imaging
• Experience using VMWare ESX enterprise virtualization platform
• Must have experience with Windows and MAC desktop operating systems
• Must have knowledge of server hardware and operating systems
• Must have knowledge of network connectivity i.e. TCP/IP
• Strong knowledge of server technologies – i.e. Windows 2008 and 2012
• Knowledge of compliance initiatives i.e. SOX, SAS70, PCI, and ITIL
• Experience with JAMF Mac Management system.

• Configures all servers and workstation hardware according to the organization's standards
• Maintains and manages Office365 Platform – including all critical technologies such as email, SharePoint, OneDrive
• Strong knowledge of SCCM including setup, managing, and maintenance of a Global Infrastructure
• Installs upgrades and configures network printing, directory structures, rights, software, and files services
• Group Policy Administration including troubleshooting and management - creation and testing of new policies.
• Provides World Class Customer Service to the company workforce
• Manage IT technical initiatives and coordinate work priorities.
• Mentor other IT team members and provide guidance as necessary.
• Provide strategic guidance and forward-looking solutions with respect to Corporate IT-owned systems and services.
• Provides 24x7 production support to the enterprise via on-call rotation
• Processes requests from internal ticketing systems
• Provides support for compliance initiatives i.e. SOX, SAS70, PCI, and ITIL
• Ensures project documents are complete, current, and stored appropriately
• Prepares and maintains documentation of application and hardware configurations
• Assigns, documents, and maintains computer logins, certificates, passwords, and access profiles for software applications, network access, and telecommunications systems
• Reviews, writes, documents, and tests server and pc hardening policies according to the company Global Security team’s guidelines.
• Diagnoses and repairs servers within both virtual and physical environments
• Installs security identification and apparatus to computer hardware and peripherals
• Assists in troubleshooting servers\desktops within the v-Sphere
• Identifies potential security issues and recommended strategy to ensure site security
• Coordinates third-party maintenance for hardware and software
• Response to needs and questions of users concerning their access to network resources.
• Reviews reports, files, and messages to identify instances of possible security infractions
• Tests computer systems to evaluate the effectiveness of security
• Responds to inquiries regarding data and computer security, policies, and procedures
• Assists in the planning, communication, testing, and implementation of disaster recovery procedures
• Participate in security and application troubleshooting and incident problem resolutions with other infrastructure teams, including storage, messaging, networking, and servers
• User account and Security/Distribution group management

• Provides mentoring and training to other staff members
• Writes process and procedural documentation including requirements
• Researches and evaluates new technologies
• Makes self available to other staff members as a source of information
• Develops and coordinates knowledge transfer
• Interacts with business units to gather, define, and organize the delivery of a business solution

• Works under limited supervision
• Relies on instructions and pre-established guidelines to perform the functions of the job
• Familiar with a variety of the field's concepts, practices, and procedures
• Requires a very high level of technical skill in the field of expertise

• Typically requires 4 to 8 years of related experience
• Preferred certification in Microsoft technologies
• Excellent written and oral communication skills
• Must be able to exchange information with all levels of internal and external customers
• Sets priorities, based on workload, using past experiences as a guideline
• Must have good collaboration skills

Roles, Responsibilities and Experience:

• Cross-platform mobile app developer who has developed mobile applications and has strong experience with Ionic and Angular 7+.
• Experienced in the development and management of mobile applications, particularly hybrids (Android / iOS)
• Comprehensive experience in mobile application architecture planning
• Well qualified in mobile application design and optimization. The ideal candidate will be able to provide solutions to improve mobile app quality, understand emerging technologies, implement standards and best practices thereby able to enhance the existing stage of development and bring the mobile application, from a product standpoint, 'to the next level'
• Continuously discover, evaluate and implement new technologies as well as frameworks so as to maximize ongoing development efficiencies
• Accurately estimate development timelines and deliver per set schedule
• Solid knowledge of mobile app development practices, along with mobile testing tools and techniques
• Expertise in optimizing the mobile apps' performance
• Experienced in using Agile principles and methodologies
• A deep understanding of the mobile landscape and user behavior patterns is mandatory

Required Skills:

• Experience using web services (HTTP, REST, SOAP) using JSON.
• Knowledge of NodeJS and MongoDB will be an added advantage.
• Good knowledge of object-oriented design patterns and Multi-threading concepts
• Good knowledge of the SQLite database and the Google Play Services like Push Notifications
• Strong mobile UI design (multi-screen resolutions), coding, support and maintenance
• Knowledge of HTML5, JavaScript, and the third-party API (like Facebook, Twitter, etc.) will be added advantage
• Experience with third-party libraries and APIs
• Proficient iOS and Android mobile app experience are a plus