Sales Executive

We are looking for a talented Content Writer to create engaging blog posts, whitepapers, product descriptions, social media content, and web copy. The ideal candidate should have a proven track record of producing high-quality content that drives engagement, strengthens digital presence, and supports lead generation. This role requires creativity, strong research skills, and the ability to use data-driven insights to enhance content effectiveness.

Key Responsibilities

• Create clear, engaging, and innovative content for blogs, articles, website pages, social media, guides, whitepapers, and more.
• Develop compelling headlines and copy that attract and retain audiences.
• Conduct thorough research to produce fact-based and original content.
• Collaborate with campaign managers, designers, and creative teams for content planning and execution.
• Contribute fresh ideas through brainstorming sessions and content strategy discussions.
• Grow brand visibility on social media with creative content.
• Ensure consistency in style, tone, and formatting across all content.
• Update and maintain website content when required.
• Edit and refine content created by other team members.
• Analyse content performance and make improvement recommendations.
• Identify content gaps and propose new topics.
• Create additional content formats such as e-books and podcast scripts.

Job Description:

- Experience with Java 4 to 8 years, Spring Boot, Microservices, Angular, Docker, and Kubernetes

Knowledge of multi-threading concepts, TCPIP, databases, and REST-based JSON APIs

- Experience with build and deployment tools: Maven, Git, JUnit

- Experience building and working with DevOps Toolchains (Github actions, Jenkins)

Experience with responsive UI development

Demonstrates great communication skills and initiative to solve problems and convey solutions to peers and product owners.

Experience with the scrum process

Experience with event-driven architecture.

Knowledge of UI testing and continuous integration

Working knowledge of TDD TDD mindset

- Pair Programming experience

Functional knowledge of the Accounts Payable domain is an added advantage.

Position – Customer Service Executive (Chat/Email Process)

As a Customer Service Executive (Chat/Email), you will be responsible for providing excellent customer service and support. The ideal candidate will have strong communication skills, be able to work independently, and have a positive attitude. If you have a passion for helping others and providing exceptional customer service, we want to hear from you!

Customer Service Executive Duties:

· Respond promptly and professionally to customer inquiries received through email and chat platforms.

· Provide accurate information and support to customers, addressing their concerns and resolving any issues they may have.

· Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations.

· Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution.

· Demonstrate strong written communication skills, including proper grammar, punctuation, and attention to detail.

· Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers.

· Collaborate with internal teams to resolve customer issues and improve overall customer experience.

· Meet or exceed productivity and quality standards set for the role.

· Maintain customer data and records accurately in the designated systems. 

Candidate Qualifications & Skill Requirements 

· Candidate should ideally have 2 - 5 years of experience in the similar profile  

· Graduate (Any)

· Previous experience in customer service or a similar role is preferred.

· Strong written communication skills in English, including excellent grammar, punctuation, and spelling.

· Proficiency in typing with a high level of accuracy and speed.

· Ability to multi-task and effectively manage time in a fast-paced environment.

· Good problem-solving skills and the ability to think critically.

· Excellent interpersonal skills with a customer-centric approach.

· Proficiency in using computers and knowledge of email and chat platforms.

Roles and Responsibilities :

The Application Developer will be responsible for developing custom solutions specializing in C# and NET technologies to support the overall enterprise application initiatives Guides team members in

Adhere to NET framework for automation projects to ensure manageability and maintainability of ode base

7+ years of work experience in developing Business IT Applications, Digital technologies, and Platform implementation

Practical experience of developing machine learning systems

Strong software skills in Python/R/C#

Experience in using machine learning frameworks and libraries such as TensorFlow a plus

Lead and work with ML engineers and data scientists to build smart automation & ML applications

Strong software troubleshooting skills, and an understanding of programming constructs in C# NET, in a MS Windows based enterprise software environment

Lead and work with ML engineers and data scientists to build smart commerce services & ML applications

Identify what kind of data in which format should be collected in order to solve the problem

Strong understanding of programming concepts and a programming background with C# NET

Strong understanding of Process Design documents, Technical Design documents and BPMN 20 standards

Strong understanding of web technologies, HTML, CSS, JavaScript, xml, xaml

Strong understanding of relational database design, writing queries and stored procedures with MySQL or Microsoft SQL

Strong understanding of Object Oriented Analysis and Development within large enterprise level applications