UI/UX Designer

Objectives of this role

•Building and implementing new development tools and infrastructure

•Understanding the needs of stakeholders and conveying them to developers

•Working on ways to automate and improve development and release processes

•Testing and examining code written by others and analysing results

•Ensuring that systems are safe and secure against cybersecurity threats

•Identifying technical problems and developing software updates and fixes

•Working with software developers and software engineers to ensure that development follows established processes and works as intended

•Planning projects and being involved in project management decisions

Responsibilities:

• Set up CI/CD pipelines for automated deployment and delivery

•Setup and management of new and Existing cloud-based Kubernetes cluster services

•Write Ad/Hoc Bash/Python scripts to automate certain operational tasks.

•Designing, maintenance and management of tools for automation of different operational processes.

•Provision of critical system security by leveraging best practices and prolific cloud security solutions.

•System troubleshooting and problem resolution across various application domains and platforms

•Support/maintain development, UAT and production infrastructure.

•Providing recommendations for architecture and process improvements.

•Respond to L2 calls and emails.

•Help administer monitoring systems, alerting, log management, and other IT infrastructure systems.

•Perform root cause analysis of production errors and resolve technical issues

•Design procedures for system troubleshooting and maintenance

Technical Skill Requirements:

•Experience in a DevOps role in AWS/OCI cloud environment.

•Must have experience with CI/CD Pipelines and hands-on experience with DevOps tools such as, Jenkins, Git, Docker, Kubernetes, Ansible, etc.

•Strong knowledge in Terraform for multi-stack cloud infrastructure provisioning.

•Strong knowledge in OCI/AWS-based Kubernetes service management.

•Must have experience with Python/Bash as a scripting language.

•Good knowledge in software debugging, web applications and services (Apache, Nginx, HAProxy)

•Must have knowledge in monitoring setup with Prometheus, Alertmanager, Grafana, Thanos, Loki, Fluentbit, etc.

Good To Have Skills

•PostgreSQL, MySQL, MongoDB, Redis, Keycloak.

•Migrating application from one cloud to another; OCI certifications

•Test Driven Development

Soft Skill Requirements:

•Able to learn new skills and technology quickly.

•Energetic with amazing customer service skills and a team-oriented approach.

•Strong verbal and written communication skills

We are seeking a talented and creative Motion Graphic and Video Editor with expertise in video editing, motion graphics, and preferably VFX.

The ideal candidate should have a Bachelor’s degree in Motion Graphics or a related field and a strong passion

for creating engaging and visually captivating content.

Key Responsibilities:

Edit and assemble raw video footage into polished final products for social media and campaigns.

Design and create motion graphics for promotional, educational, or commercial projects.

Collaborate with the creative team to develop storyboards, visual concepts, and design elements.

Incorporate animations, transitions, and effects to enhance video presentations.

(Optional) Utilize VFX skills to add special effects and elevate the visual quality of projects.

Manage multiple projects simultaneously while meeting deadlines.

Ensure all content aligns with the brand’s vision and objectives.

Qualifications:

Bachelor’s degree in Motion Graphics, Animation, or a related field.

Proficiency in video editing software (e.g., Adobe Premiere, Final Cut Pro).

Advanced knowledge of motion graphics tools (e.g., After Effects, Cinema 4D).

Strong understanding of VFX techniques (preferred but not required).

Excellent storytelling skills and creative problem-solving abilities.

Attention to detail and ability to work both independently and within a team

🔧 What You’ll Do

• Engage with customers via live chat and email, helping them troubleshoot issues, complete onboarding, and succeed with the product.
• Interact with e-commerce business owners globally, understand their workflows, and guide them in using the product effectively.
• Watch user session videos to identify product adoption roadblocks and suggest UI/UX improvements to the product team.
• Categorize and escalate technical issues or product requests to the relevant internal teams (Product, Engineering).
• Maintain clear communication logs and support documentation.
• Be a voice of the customer, advocating for their success and experience.

👌 What Makes You a Great Fit

• You genuinely enjoy helping people and want to see them succeed.
• You treat support like a Michelin-star service experience, focused on precision, warmth, and follow-through.
• You’re curious, empathetic, and a strong communicator — especially in writing.
• You're comfortable engaging with people from diverse cultural and business backgrounds.
• You don’t mind watching session recordings to spot friction points — and suggesting improvements.

🌐 Nice-to-Have Skills (Not Mandatory)

• Basic working knowledge of SQL, JavaScript, Postman, or web debugging/analytics tools.
• Prior experience in a SaaS startup, especially in a support, CX, or success role.

Extramarks is a new-age digital learning solutions provider that offers the best of pedagogy and technology to create engaging, child-centric teaching-learning environments in India's best schools and for self-learning at home. Globally, over  9000 schools and 11 million learners have adopted Extramarks Total Learning TM solutions - India, South Africa, Singapore, Indonesia, and the Middle East countries- UAE, Oman, and Kuwait. 

WORK FROM OFFICE 

Product : K-12

Offering exciting salary with good incentives.

About The Role
Energized individuals who are all set to sell the K-12product, one who has good hands-on experience into entrance exam courses and sound understanding of the Industry. 

Roles available- BDE/Sr. BDE/AM
Location: Delhi NCR
*Immediate joiners Only

*Expected Skillset:

· Any Graduate/Post Graduate
· Excellent interpersonal & communication skills
· Quick learner
· Motivated to start a career in sales

Requirements :

1. Fleuncy in English and Local Region language

Experience:

The candidate should have about 1+ years of experience with design and development in Java/Scala. Experience in algorithm, data-structure, database is mandatory.

Required Skills:

1. Java or Scala
2. Extensive experience in developing web applications. Should possess good Oops knowledge and be aware of enterprise application design patterns.
3. Should have the ability to analyze, design, develop and test complexity of spark job.
4. Basic working knowledge of Unix/Linux.

Good To have: -

1. Python
2. Distributed Computing

• Write performant code using core Vue, Vuex, and Vue Router to create websites and web applications 
• Create tests for code written by yourself and other web developers, full-stack developers, and software engineers
• Integrate Vue into legacy projects
• Diagnose and fix bugs and other software defects in new and existing Vue applications
• Run code optimization tools and analyzers to spot and refactor inefficiencies to create highly performant code

• Bachelor’s degree or several years of experience in enterprise products, computer science, or other related fields
• Strong understanding of JavaScript and React JS, including the latest revisions of ECMAScript
• Good knowledge of the Vue.js framework and related components such as Vuex and Vue Router
• Experience with standard tools and services in JavaScript front-end development and software development, such as Git, JIRA, HTML5, Laravel, Angular, Node.js, and npm
• The ability to work as part of a team, taking ownership of individual components and following coding guidelines to create performant components that fit into more-comprehensive projects
• An understanding of advanced JavaScript concepts, such as dealing with asynchronous requests and dynamic content 
• Experience with integrating and maintaining external software libraries and APIs using a command-line interface and package managers

• Proficient with Objective-C,Swift,Cocoa Touch and UIKit.  
• Experience with iOS frameworks such as Core Data, Core Animation, etc. 
• Knowledge of Apple’s design principles,interface guidelines and UI/UX standards 
• Experience with performance and memory tuning with tools such as Instruments. 

• Familiarity with cloud message APIs and push notifications 
• Proficient understanding of code versioning tools such as Git and SVN 
• Experience in Payment Integration, Push Notification & Third Party Integration.  
• Experienced with Apple Approval developed and Distribution Process, AdHoc Enterprise distribution. 
• Worked on various architecture such as MVC, MVVM, Singleton, Delegate and Notification patterns. 

• Good to knowledge /experience in developing GUI for C5 voip applications. 
• Good to knowledge / on webrtc, various voip standards. 

Mandatory Skill Requirements:

1. Strong Fundamentals on Manual Testing.
2. Some experience on API Automation Testing .
3. Basic understanding of any of the coding languages.(During the interview one coding question will be asked)
4. Basic understanding of SQL.(During the interview one SQL question will be asked)
5. Preferred Experience ( 2-6 yrs)

• Own overall relationship with assigned clients, which include: Increasing adoption, ensuring retention, and satisfaction.
• Work with the internal delivery team to ensure delivery quality to exceed client's expectations.
• Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services.
• Develop, prepare, and nurture customers for testimonials, references and case studies.
• Work with clients to establish critical goals, or other key performance indicators and aid the customer in achieving their goals.
• Work to identify and/or develop upsell opportunities.
• Ensure billing and collection of the assigned accounts is under control.
• Advocate customer needs/issues cross-departmentally.
• Manage account escalations.

• Proven ability to drive continuous value of solutions/products.
• Familiarity working with clients of all sizes.
• Impeccable written and verbal communication skills.
• Detail oriented and analytical.
• Strong team player but still a self-starter.
• Thrives in a multi-tasking environment and can adjust priorities quickly.