Sales Executive – Position – Coimbatore Location.

Technical Skills:

• Hands-on experience with AWS, Google Cloud Platform (GCP), and Microsoft Azure cloud computing
• Proficiency in Windows Server and Linux server environments
• Proficiency with Internet Information Services (IIS), Nginx, Apache, etc.
• Experience in deploying .NET applications (ASP.NET, MVC, Web API, WCF, etc.),  .NET Core, Python and Node.js  applications etc.
• Familiarity with GitLab or GitHub for version control and Jenkins for CI/CD processes

You will be our first marketing hire, and will be responsible for laying the foundation of our marketing DNA described above.

• Conceptualize from scratch our multi pronged marketing strategy - SEO (blog, newsletter), social media (linkedin, twitter), community, education (webinars, podcasts), partnerships etc
• Understand our user/buyer persona, empathize with them, conceptualize relevant content topics, and work with content writers to push high quality content on various platforms
• Identify the right keywords for Zenskar to optimize on - both head, and long tail
• Iterate to figure out the correct tone for our social media communication, and build relevant audience on social platforms
• Reach out to industry influencers, collaborate with them and organize webinars, podcasts etc with the intent to establish Zenskar as an authority in the industry
• Create a vibrant community of our user and buyer persona, with the intent to help solve the problems they face on a daily basis
• Hire as the team grows and mentor junior folks

What will you do?

●Improve customer service experience, create engaged customers, and facilitate organic growth

●Take ownership of customers’ issues and follow problems through to resolution

●Develop service procedures, policies, and standards

●Keep accurate records and document customer service actions, and discussions

●Analyze statistics and compile accurate reports

●Build, and mentor the customer service team, and nurture an environment where they can excel through encouragement and empowerment

●Keep ahead of the industry’s developments and apply best practices to areas of improvement

●Adhere to and manage the approved budget

●Maintain an orderly workflow according to priorities

You should apply if, you have

●Verbal and written proficiency in English and Vietnamese

●1-2 years of proven working experience in customer-facing roles

●Excellent knowledge of management methods and techniques

●Working knowledge of customer service software, databases, and tools

●Awareness of the industry’s latest technology trends and applications

Must have

• Minimum 5 years of Testing experience , with at least 3 years of Test Automation
• “Automation first” attitude.
• Strong sense of accountability and ownership.
• Good team player and communicator with a flexible, customer-driven attitude.
• Agile / Lean attitude and mindset.
• Believe in daily improvement, easily adapt to change and have fun while doing it.
• Work well independently and within a team.
• Knowledgeable about different Software Delivery Lifecycles.
• At least 1 year experience in using at least one tool for:
• Test automation tools: Selenium Web driver, Postman, RestApi Automation
• Non-functional testing: JMeter, HP LoadRunner
• BDD: Cucumber, Specflow
• Scripting/ programming languages: C# (mandatory),JavaScript,Java
• CI/CD: TFS, Bamboo
• GIT: GitLab, Bitbucket
• Deployment tool: Octopus
• At least 1 year proven experience of agile testing in Scrum/Kanban, under BDD.
• Good knowledge of testing aspects (both manual and automated), test data generation and management, reporting.

• Bachelor’s Degree in Computer Science or equivalent
• 8-12 years’ of industry experience in programming web applications, mobile and/or large scale enterprise products
• Deep knowledge of C#, ASP, .NET, MVC, .Net core
• Deep knowledge and extensive experience working on Ruby or React and JavaScript, as required
• Experience with XML, ADO/ADO.NET, LINQ, AJAX, IIS
• Extended experience with SQL, relational and non-relational databases
• Experience in TFS and Visual Studio
• Hands on experience with SDLC and programming design patterns
• Experience with Agile methodology
• Skillful at reviewing new feature impact on an application and recognizing potential risks
• Uses time effectively and efficiently
• Quickly learns new technologies
• Detailed oriented, professional and possesses a positive work attitude
• Communicate professionally both verbally and in writing
• Effective time management skills
• Knowledge on UI technologies will be plus

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Develops software solutions by studying information needs, conferring with users, studying systems flow, data usage, and work processes, investigating problem areas, following the software development lifecycle.
• Conducts systems analysis and makes recommendations to improve the system to achieve an outcome.
• Promotes internal best practices and coding conventions to write and execute tests for your own code, including creating comprehensive unit tests.
• Contributes to Technical Requirements Documents.
• Requests constructive feedback for designs early in the process.
• Communicates successfully with large teams and many stakeholders.
• Provides mentorship for Software Engineers and participates in interview panels to hire new Software Engineers.
• Assists in removing obstacles for the team to yield successful sprints.
• Performs peer code reviews to ensure quality of the codebase.
• Ability to decompose and delegate work to junior engineers.
• Updates job knowledge by studying state-of-the-art development tools, programming techniques and computing equipment; participating in educational opportunities, reading professional publications, maintaining personal networks, participating in professional organizations.
• Works effectively with multiple projects and features.
• All other duties as assigned.