Sales Executive

The DevOps Engineer will play a critical role in operationalizing artificial intelligence across Bell Techlogix client environments. This role focuses on building and supporting cloud infrastructure, CI/CD pipelines, and automation frameworks that power AI and machine learning workloads. The ideal candidate has experience supporting AI platforms such as Azure AI, Azure Machine Learning, Azure OpenAI, and ServiceNow or conversational AI platforms, and understands the operational requirements of production AI systems, including reliability, scalability, and security. 

Key Responsibilities 

•Design, build, and operate cloud infrastructure and platform services that support AI and machine learning workloads in production, SLA-driven managed services environments 

•Implement CI/CD and MLOps pipelines to enable automated training, testing, deployment, and rollback of AI and ML models 

•Develop and maintain Infrastructure as Code to provision AI-ready environments consistently across dev/test/prod 

•Support AI platform operations including monitoring model health, pipeline execution, compute utilization, and data dependencies 

•Partner with Machine Learning Engineers and Data Engineers to standardize deployment patterns for AI services and LLM-based solutions 

•Enable secure and scalable AI integrations using APIs, messaging, and event-driven architectures 

•Implement observability solutions for AI platforms, including logging, metrics, alerting, and drift detection integrations 

•Troubleshoot AI platform incidents, perform root cause analysis, and implement remediation to improve reliability and automation coverage 

•Apply security best practices for AI environments including secrets management, identity and access controls, network isolation, and policy enforcement 

•Support AI-driven automation use cases across platforms such as Microsoft Copilot, ServiceNow, and conversational AI tools 

•Collaborate with service desk, security, and architecture teams to continuously improve AI service delivery and operational maturity 

Required Qualifications 

•Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience 

•5+ years of experience in DevOps, cloud engineering, or platform operations, with exposure to AI or data workloads 

•Hands-on experience with Microsoft Azure, including compute, networking, storage, and monitoring services 

•Experience building CI/CD pipelines using Azure DevOps, GitHub Actions, or similar tools 

•Working knowledge of Infrastructure as Code (Terraform and/or Bicep/ARM) 

•Scripting experience using PowerShell and/or Python 

•Experience supporting production platforms with incident management, change control, and root cause analysis 

•Understanding of cloud security fundamentals and enterprise governance requirements 

Preferred Qualifications 

•Experience with Azure Machine Learning, Azure AI Services, Azure OpenAI, or MLOps frameworks 

•Exposure to containerization and orchestration technologies (Docker, Kubernetes, AKS) 

•Experience supporting data pipelines or feature stores used by machine learning systems 

•Familiarity with ServiceNow, AI-driven ITSM workflows, or automation platforms 

•Experience with observability tools 

•Knowledge of Responsible AI, data governance, and compliance considerations for AI systems 

•Relevant certifications (Microsoft Azure Administrator, Azure DevOps Engineer, Azure AI Engineer)

Responsibilities:

• Craft compelling and customized proposals on Upwork to secure new business opportunities.
• Conduct thorough research to understand client requirements and write proposals accordingly.
• Maintain a strong understanding of our services, industry trends, and competitor offerings.
• Ensure proposals are submitted within specified deadlines, meeting high-quality standards.
• Communicate effectively with potential clients to address queries and provide additional information as needed.

Requirements:

• Proven experience as a BDE with a track record of successfully securing projects.
• Strong command of written English with exceptional grammar and communication skills.
• Minimum of 2 years of experience in proposal writing or a related field for Experienced candidates.
• Excellent research and analytical skills to write proposals to client needs.
• Detail-oriented and able to manage multiple proposals simultaneously.

We are looking for a great JavaScript developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux).    

You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.    

Responsibilities :    

* Developing new user-facing features using React.js

* Building reusable components and front-end libraries for future use

* Translating designs and wireframes into high quality code

* Optimizing components for maximum performance across a vast array of web-capable devices and browsers    

Skills :    

* Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model

* Thorough understanding of React.js and its core principles with Type Script

* Experience with popular React.js workflows (such as Flux or Redux)

* Experience with data structure libraries (e.g., Immutable.js)

* Knowledge of isomorphic React is a plus

* Familiarity with RESTful APIs

* Knowledge of modern authorization mechanisms, such as JSON Web Token

* Familiarity with modern front-end build pipelines and tools

* Experience with common front-end development tools such as Babel, Webpack, NPM, etc.

* Ability to understand business requirements and translate them into technical requirements   

* A knack for benchmarking and optimization.  

Who we are:

Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximize the potential of every customer conversation. Acqueon is trusted by 200 clients across industries to increase sales, drive proactive service, improve collections, and develop loyalty.

At our core, Acqueon is a customer-centric company with a burning desire (backed by a suite of awesome, AI-powered technology) to help businesses provide friction-free, delightful, and referral-worthy customer experiences.

We are looking for

We are looking for an innovative and mission-driven Director, Engineering to play a pivotal role in building the most critical engineering solutions for our business growth. This new role will be supporting the enterprise and Technology organization of business line.

The Director, Engineering works with the Product Owner to understand the business strategy and work together to define the roadmap of product feature development over the next couple of years. Along with that the key aspect is to ensure that the team is aligned to deliver these strategic initiatives which would encompass building data streams, data analytics and feature development across multiple projects in close partnership with our Product teams.

As a Director Engineering in Acqueon you will….

Responsive team player who can proactively contribute for building technical strategies for applications and systems by promoting an understanding of the technology and business roadmap. He /she is someone who thrives in a fun, fast-paced, dynamic, startup-like environment.

• Lead a team of strong developers, working on large-scale, complex and cutting-edge systems and ensure that the team optimizes codes, while contributing to business goals and product strategies
• Chalk-out and implement the vision, technology roadmap and business goals
• Operate with scale and speed, amidst flux in the fast-paced environment and evaluate performances regularly and share and seek feedback
• Managing the development and delivery of complex features from design to production according to product requirements
• Work closely with Engineering Leaders, Managers; Product Management, Business Development and Operation teams, and enable them by providing scalable and high quality technology solutions at a rapid pace, estimate and plan projects in an agile environment
• Ensuring that risks and issues are identified and managed closely while driving all stakeholders to deliver on time and to the required quality standards
• Building a strong development team that can work independently and at the same time will collaborate with other international R&D teams
• Responsible to review Architecture and design technically robust, flexible and scalable solutions and deep understanding of technologies and architecture in a highly scalable and available set-up
• Expertise in highly transactional, large relational and complex systems
• Strong object oriented design skills, and an uncanny ability to design intuitive modules and class-level interfaces
• Superior management skills to manage multi-engineer projects and experience in delivering high quality projects on time
• Strong technical competence with a track record of individual technical accomplishments

As a Director in Acqueon you will need….

• An Engineering Degree - B.E/B.Tech/MS in any stream – Computer Science/IT preferred
• With 15+ years of experience in building and managing highly skilled development teams, and the ability to lead, coach and influence them
• Deep understanding in Java, Golang, SQL/NoSQL database, Elastic search, K8S and Docker
• Experience in developing scalable, concurrent, low-latency, fault tolerant systems
• Strong track record of leading and managing the delivery of software development projects, meeting key milestones and overcoming challenges
• Previous experience in working with other international R&D, product management and support teams
• Proven knowledge in both architecture and implementation-level software design of high-scale distributed systems
• Drive the success of the implementation by applying technical skills, to design and build enhanced processes and technical solutions in support of strategic initiatives.
• Work closely with the Architects and cross functional teams and follow established practices for the delivery of solutions meeting QCD (Quality, Cost & Delivery). Within the established architectural guidelines.
• Ability to manage, track and identify risks, bottlenecks and challenges ahead of time, and oversee technical coordination to resolve them
• Willingness to work in a fast paced, and driven team in a context-switching environment
• Should have experience with CDP platforms, NoSql platforms, java/python, AWS platform, ELT (connectors to fetch data, transform) additionally experience with Sagemaker, AI Modelling and Data Science would be a plus