Shubham Vishwakarma
Full Stack Developer - Averlon
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Job Description:
Join us at Springer Capital, a corporate inclusion training company dedicated to promoting diversity and equity within the workplace.
As an Instructional Design Apprentice, you will provide support in creating a broad range of creative materials including documents, presentations, eLearnings, newsletters, flyers, videos, and other media to assist our training team.
Key Responsibilities:
Research and Analysis: Conduct research on best practices in workplace inclusion and equity. Analyze data to identify trends and insights that can inform our strategies.
Content Development: Assist in creating training materials, presentations, and reports. Contribute to the development of engaging and informative content for our clients.
Outreach and Engagement: Help identify potential clients and partners who align with our mission. Assist in outreach efforts to promote our services and build relationships with key stakeholders.
Event Assistance: Assist in planning and organizing events, workshops, and webinars focused on inclusion and equity. Help with logistics, participant engagement, and follow-up activities.
Qualifications:
Educational Background: Currently enrolled in or recently graduated from a degree program related to social sciences, human resources, business, or a related field and experience in graphic design, studio art, communication art, or web design
Communication Skills: Excellent written and verbal communication skills. Ability to create clear and engaging content.
Organizational Skills: Detail-oriented and highly organized. Ability to manage multiple tasks and deadlines effectively.
Technical Skills: Working knowledge of PowerPoint (and other Microsoft Office applications, including Word and Outlook) and preferred knowledge in Adobe Creative Cloud.
Compensation and Expectations:
This internship is remote and unpaid. Interns are expected to work 15-20 hours a week.
Job Title
International Technical Support Engineer (SaaS)
Job Summary
You will provide technical support for a cloud-based SaaS product to users/customers across multiple countries/time zones. Your primary goal is to ensure high availability, smooth user experience, fast resolution of issues, and maintaining strong customer satisfaction. You’ll work closely with product, development, and customer success teams to improve product quality and user experience.
Key Responsibilities
- Respond to and resolve technical issues reported by international customers via email, chat, phone, or ticketing system.
- Troubleshoot problems related to software, networking, API integrations, permissions/authentication, cloud infrastructure, performance issues, etc.
- Guide customers through onboarding, configuration, and usage of the SaaS product.
- Reproduce customer-issues in test or staging environments to isolate root-causes.
- Document issues clearly (logs, steps to replicate, environment details) and maintain a well-organized knowledge base / FAQ / help documentation.
- Escalate complex or urgent issues to engineering or senior teams when required.
- Monitor usage metrics, application performance, system health, and proactively identify potential issues.
- Collaborate with cross-functional teams (Product, QA, DevOps, Infrastructure) to share feedback from customers, suggest product improvements, and ensure quality.
- Ensure compliance with SLAs (response time, resolution time) and maintain customer satisfaction/performance metrics.
- May require working in shift rotations / out-of-hours support to cover global customers.
- Assist in validation/testing of new features / releases from a support perspective to catch potential edge cases.
Required Skills & Qualifications
- Bachelor’s degree in Computer Science, Information Technology or related field (or equivalent experience).
- Proven experience (2-5+ years) in technical support or helpdesk roles for SaaS or cloud-based applications.
- Strong problem-solving skills, ability to dig into logs, trace issues back to root causes.
- Good knowledge of APIs, integrations, web technologies (e.g., HTTP, REST), authentication & authorization protocols (e.g. OAuth, SAML) is a plus.
- Familiarity with cloud infrastructure (AWS, Azure, GCP) or managed SaaS deployment environments.
- Comfortable using monitoring / logging tools and dashboards.
- Experience with ticketing systems (Zendesk, Freshdesk, Jira etc.) and remote support tools.
- Excellent verbal and written communication skills in English; additional language skills preferred if supporting non-English markets.
- Customer-oriented mindset: patience, clarity, empathy.
Preferred / Nice-to-Have
- Basic scripting or debugging skills (e.g. Python, Bash) to assist in automating tasks or analyzing issues.
- Experience with database queries (SQL or NoSQL) to investigate data layer issues.
- Exposure to performance monitoring / APM tools (New Relic, Datadog, etc.).
- Familiarity with cloud security, identity management, permissions.
- Prior experience supporting enterprise customers, or in B2B SaaS.
- Knowledge of ITIL or other support best practices.
Working Conditions
- Rotational shifts / flexible hours to cover international time zones.
- Remote work capability or hybrid/office based (depending on company).
- May need to coordinate across teams in different geographies.
- Occasional pressure from incident or outage response, requiring calmness under stress.
KPIs / Metrics
These are often used to measure performance in this role:
- First response time
- Resolution time
- First contact resolution rate
- Customer satisfaction (CSAT)
- Ticket backlog / open tickets
- Escalation frequency
- Number of repeat issues / recurring problems
If you like, I can generate a job description version specific for companies in India, with salary estimates, or for senior / junior levels. Do you want me to prepare that?
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.NET
C#
Amazon Web Services (AWS)
Senior Backend Developer (C# and .NET)
Hybrid / On-site (Bangalore)
What is the role?
Xoxoday is looking for a candidate who has a strong background in the design and implementation of scalable architecture and a good understanding of Algorithms, Data structures, and design patterns. Candidates must be ready to learn new tools, languages, and technologies. We are offering hybrid / remote options as well.
Basic Qualifications:
- At least 4 -7 years of experience as a software developer.
- At Least 3 years of experience in .net core C#, AWS stack, MS SQL Server, MVC, NodeJS experience is a plus
- Strong working knowledge in distributed event-driven messaging architecture/platform
- Strong knowledge in data access layer especially ability to work with stored procedure
- Established and stimulated software development standards and processes along with best practices for delivery of scalable and high-quality software.
- Production experience with AWS stack
- Fluent English speaker
Preferred Qualifications:l
- Experience working with OOP languages.
- Experience designing and developing Microservices and SOA.
- Experience working with AWS Kinesis, Lambda, SQS, S3, ElastiCache, ElasticSearch, Kubernetes, EventBridge, RDS, CloudWatch, APIGateway
- Experience designing and building high-performance scalable web services.
- Experience in REST API design and implementation.
- Experience in unit testing, test automation, and continuous delivery.
- Experience with stream-processing and message-broker software.
Nice to have:
- Experience working with distributed teams.
- Ability to work independently and as part of a team.
- Ability to work quickly toward tight deadlines, and make smart tradeoffs between speed, accuracy, and maintainability.
- Bachelor's or Master's degree in computer science (or equivalent professional experience).
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.
We are
Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
About the Company:
Our client is an Entertainment Network that owns 73 frequencies and is an advertising partner for another 3, across 63 cities, making it India's largest private FM radio broadcaster. With the highest listenership across the country and a track record of developing innovative content, it has been expanding and retaining its audiences and advertisers through the years.
KEY RESPONSIBILITIES :
Brand Management
- Custodian of Brand for the State; leads the Agenda of Brand Building
- Creates the Brand Marketing Plan and executes marketing calendar for the main station and supports the cluster stations for their marketing activities.
- Leads the consumer immersion for the Station to ensure there is regular interaction with the youth of the city and regular inputs are provided to Programming on Content.
- Creating Buzz around the Brand to improve Brand Saliency and Imagery scores
- Leads the Digital Initiative for the State and champions the Digital marketing calendar to grow the online presence
- Growing the Listenership Base by developing a Full year Marketing calendar with a focus on specific TG. Driving Market Research analytics and feeding into the Product portfolio to grow listenership
- Working closely with Programming to develop content in terms of Music, Content, Movie tie-ups
- Collaboration with the Local Movie industry and Premium Events in the City
- Leveraging the content and star cast to get the halo effect on the Brand
- Tie-ups: Partnering with One large Non-Movie Event like Beauty and Sports to build Brand Salience
- Support revenue functions (internally) with idea generation, execution of plans and data reports.
Reporting and MIS
- Mining IRS and other research reports to generate insights for both programming and Sales function
Digital
- Tracking Social media, Youtube analytics for station pages to gain insights into content formats that work and give such feedback to the team and ensure compliance.
- Updating station-level pages on the website
- Growing brand online radio listenership through suggestions on data analytics and marketing campaigns
INTERNAL & EXTERNAL STAKEHOLDER MANAGEMENT
- Finance
- Sales
- MA
- FIM
- Corporate Marketing
REQUIREMENTS
- Post Graduate with 5-10yrs of experience in Brand Marketing
- Excellent communication skills
- Team player
- Collaboration
- Must know Kannad/Telugu
Greeting from DevCare Solutions!!!
Job Description:
• Minimum 1+ years relevant experience in non-IT process.
• Experience with recruitment and selection processes for Non-IT Positions.
• Excellent communication skills with the ability to assess a candidate’s viability for a position
• Utilize various sourcing methods to identify and attract potential candidates for non-technical roles.
• Previous experience in healthcare jobs
About us:
Devcare Solution is a place where a best-in-class working environment, professional management, and opportunities to learn exist bundled with exceptional rewards. It is ready to take more on board for all those who deserve a dream career. The team is full of good spirits complimenting each one's brilliance at workplace. Needless to say about the interesting projects, you for sure will gain an enriching positive experience every moment.
Name of the company: DevCare Solutions
Year of establishment: April 19th, 2005
Company address: No 4, Ram complex, Padasalai Street, Urapakkam, Chennai 603210
It's Complete US Shift – Onsite
Shift Timing will be 7.00pm to 4.00am IST
Cab: Pick and Drop Available
Dinner will provided in the company
www.devcare..com
- To oversee all the social media accounts management.
- Develops engaging, creative, innovative content for regularly scheduled post
- Should have basic knowledge of reels, should be able to assist during product photo shoots.
- Should be technically sound and familiar with digital marketing strategies to coordinate with marketing agencies to improve ROl of ad spends.
- Should have basic knowledge of picture and video editing for curating content and ad related posts and videos.
- Copywriting for content that goes up on website, app and other platforms as and when needed.
Skills & Qualifications.
•Degree in marketing
•Extensive knowledge of social media platforms
•Web proficiency
•Computer software proficiency
•Public relations and brand marketing experience
•Proofreading and editing skills
•Strong verbal & Written communication skills
- Understand functional and non-functional testing requirements (for UI, API, and Database) for web, mobile, and mobile web applications.
- Understand and document test automation requirements for functional and non-functional (including load, stress, and performance) testing
- Develop frameworks to test UI, API services, and databases
- Develop and execute automated test scripts using a pre-defined framework
- Participate in test automation code reviews
- Good understanding of testing platforms such as TestNG and automation tools or help develop custom tools used for integration testing purposes
- Work with build automation tools such as Maven
- Design, implementation, and execution of load, performance, volume, and scalability tests using industry-standard tools
- Identifying performance bottlenecks and making recommendations for performance tuning
- Raise PR and merge code into local and master branches, as required
- Collaborates with other quality and development engineers to build, evolve, and maintain a scalable continuous build and deployment pipeline
- Troubleshooting Jenkins, test failures, and build configurations
- Work closely with members of the development team to solve any issues identified. This includes deploying diggable build in test environments, understanding and debugging application code is required to resolve any blockers.
Requirements
- Programming language (one or more) - Java, Python, JavaScript
- Unit testing - Junit
- API or UI test automation tools and frameworks - Selenium, Appium, Rest Assured, Postman, SoapUI, Karate, Robot
- Performance testing tool - JMeter
- Database - SQL
- Configuration management - GIT
- Build management - Maven
- Continuous Integration - Jenkins
NodeJS (Node.js)
Angular (2+)
Javascript
PHP
PythonCTC - 12 to 14 LPA
Experience - 3+ Years
Skills:
- Mandatory experience on Angular 2+
- Hands-on experience on MEAN stack
- Proficient with OOPS and design patterns
- Frontend using Angular 2+/ReactJS/VueJS
- Backend using NodeJS (ExpressJS/SailsJS)/Python/Java
- Good understanding of NoSQL & SQL databases
- HTML, CSS(Knowledge of web semantics, CSS Pre-processors preferable)
- Should be able to translate design to HTML, CSS Git
Good to have:
Mobile app experience using react-native, flutter, etc
AWS/Azure/GCP
Experience:
3+ years
At least one application in production
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Full Stack Developer - Averlon