Sales Executive (EdTech) for Online Certification Program

About InEvolution:

Founded in 2009, InEvolution is a dynamic and evolving firm specializing in back-office, operations, and customer support services. We are a globally oriented team committed to delivering quality services with cost efficiency.

Our ethos is to constantly adapt to the changing needs of the industry, effectively serving as an extension of our clients' teams. We specialize in alleviating operational burdens from organizational leaders, allowing them to focus on growth.

Our expertise spans across 24/7 client support, advanced technology utilization, proficient data management, and providing certified solutions. Our services include data hygiene, GDPR compliance, e-commerce campaign configuration, order management, reporting, sales support, and comprehensive customer support across various platforms. With our diverse experience in multiple business sectors, we offer robust solutions that cater to the unique needs of our clients.

Our Commitment:

We value diversity and are committed to creating an inclusive environment for all employees. We encourage candidates of all backgrounds to apply.

Primary Customer-Facing Responsibilities:

• Handle technical service and support tickets efficiently, acting as the first point of contact over chat, email, and phone support.
• Empower customers to become proficient users through education and support.
• Document customer interactions in the ticket tracking system.
• Proactively follow up to ensure all issues are resolved to the customer's satisfaction.

Key Responsibilities:

Case Analysis and Critical Thinking:

• Develop comprehensive knowledge of client products, the ticketing and chat systems and as well other tools and systems required for the successful troubleshooting and resolution of customer’s technical issues
• Conduct thorough investigations to fully understand user issues, employing effective probing techniques.

Problem Solving:

• Provide accurate information and solutions for client software products or services.
• Offer alternative solutions when necessary, guiding users through the resolution process.

Post-Resolution Follow-Up:

• Ensure customer satisfaction by following up and updating customer status before case closure.

Client and Operational Responsibilities:

• Coordinate with team leads and managers for guidance on escalated cases.
• Record detailed events and problem resolutions in system logs.
• Forward customer feedback and suggestions to the relevant internal teams.
• Propose process and knowledge resource improvements.
• Participate actively in team meetings and maintain effective communication with internal teams.
• Report to client leads and managers as required.

Requirements:

• Experience in help desk and software product technical support.
• Tech-savvy with knowledge of computer operating systems, software, and hardware.
• Preferred experience with any scripting language or basic
• understanding of API.
• Excellent written and verbal communication skills in English.
• Degree in a relevant field preferred.
• Proficiency with Microsoft Office, Google Sheets, and other business software.
• Own a desktop/laptop with a stable internet connection.
• Demonstrated proactive, learning-oriented approach with a focus on continuous process improvement.
• Ability to work with automated translators and utilize AI driven writing tools (Deepl) is preferable

Additional Information:

• Opportunity for long-term growth and additional responsibilities
• within the organization.
• The position requires approximately 9 hours of work per weekday.
• Applicants are required to have their own workstation.

Sr Java Developer

Experience: 5+ Years

Location: Navi Mumbai, CBD Belapur

Domain: Banking (Payment Aggregators Project)

Work Schedule: 1st and 3rd Saturdays required, as per banking norms

Education: B.E. or Graduation in Computer Science or related field

Budget- 15 Lacs max fixed

Initial document check list before sharing the profiles.

Education

1. 10th Passing Certificate
2. 10th Mark Sheet
3. 12th Mark Sheet
4. 12th Passing Certificate
5. Convocation Certificate (Mandatory)
6. PG (if completed) Degree Certificate & Passing Certificate

Employment

1. Previous Organization’s Offer Letter
2. Previous Organization’s Appointment Letter
3. Previous Organization’s Experience Letter
4. Resignation Acceptance Mail from Previous Organization

JOB DESCRIPTION

Key Responsibilities:

Application Development: Design, develop, and maintain robust applications using Java, Spring, Spring Boot, Microservices, Hibernate, REST API, and Oracle SQL.

Spring Validation & Security: Implement input validation and manage secure access to resources using Spring Security.

Collaboration: Work hand-in-hand with cross-functional teams to define, design, and deliver innovative features.

Performance Optimization: Ensure peak performance, quality, and responsiveness of applications.

Problem Solving: Identify bottlenecks and bugs, and craft effective solutions.

Code Quality: Maintain high standards of code quality, organization, and automation.

Skills and Qualifications:

Experience: 5+ years in Java development.

Technical Proficiency: Expert in Java, Spring, Spring Boot, Microservices, Hibernate, REST API, Oracle SQL, and Spring Security.

Banking Domain Knowledge: Experience in payment gateway projects is a plus.

Design Patterns: Strong understanding of object-oriented programming and design patterns.

Problem Solver: Excellent analytical skills and ability to thrive in a fast-paced environment.

Storytelling platforms have not evolved with smartphones, as we still consume stories being passive observers. At Raidenbit, we are building http://onelink.to/kahaniboxapp">KahaniBox - The Netflix for interactive fiction in Indian languages. We create stories with immersive roleplay experiences that allow the audience to control how the stories unfold and end. And while doing that, we are solving some fascinating problems around decoding human psychology and understanding our audience’s content tastes using engineering and data science.

We are looking for an Engineering Head to join our founding team and drive the vision and architecture for scaling KahaniBox to 100M+ monthly users.

You will:

• Recruit and manage world-class engineering talent both in India and abroad.
• Lead the development of our content creation engine, recommendation engine, and content insight engine. 
• Prototype and implement new product ideas and initiatives around increasing revenue, user retention, content consumption, etc.
• Implement and continuously improve processes for high-velocity engineering, including DevOps, testing, CI/CD, PRs, etc.
• Keep technical debt under control by reinforcing and evolving our engineering culture, which values code reviews, high test coverage, and adequate documentation.

You have:

• 7+ years of engineering experience in scaling, optimizing, and rewriting significant systems. Bonus points for gaming/media-tech experience.
• 3+ years of team management experience. 
• Strong team-building and empowering skills - you excel in hiring and mentoring high-performing engineering teams.
• Exceptional competencies in data structures, algorithms, software design, and OOP.
• Experience with at least one Cloud Providers: GCP, AWS, or Azure.
• Experience in building data pipelines and implementing event-driven architectures.
• Strong bias to ship early and iterate quickly with data.
• Intermediate understanding of Machine Learning.

Experience: 2+ years 

Job Location Flexible: [Work from anywhere in India / Gurgaon based on the need] 

Selection process: HR Round followed by Group Discussion and Sales Manager Round. 

Qualification: B.com, BBA, MBA, any graduate 

Salary Offered: As per industry standard. 

About UAI Autoworks Pvt Ltd. 

UAI Autoworks is a tech-enabled car servicing, repairing and detailing platform providing 24*7 minor repair services and roadside assistance.

Job Profile - We are in search of a smart and highly motivated project manager with 5+ years of experience in the IT industry, who can effectively coordinate our internal resources and the third parties for the flawless execution of projects.

Skills and Qualifications

• Bachelor's degree in computer science, business, or a related field, with at least 2 years of experience in project management and related areas. 
• Excellent client-facing and internal communication skills.
• Proficiency in project management tools and methodologies.
• Ability to delegate and allocate responsibilities efficiently to manage projects end to end.
• Resource management skills and ability to handle complex / sensitive issues
• Solid organizational skills including attention to detail and multi-tasking skills
• Project Management Professional (PMP) certification is preferred.
• Awareness about the latest technologies for product development and execution.

• Manage project work in alignment with the Statement of Work (SOW) obligations and ensure accurate team reporting.
• Develop and manage a detailed project schedule and work plan with proper cost and time estimates.
• Ensure that all projects/releases are delivered on-time within the scope to attain customer satisfaction.
• Meet with client teams and gather requirements, conduct regular team meetings and track project progress.
• Ensure teams follow the correct procedures, policies and documentation requirements across project phases.
• Build and structure project teams to ensure maximum performance. 

Own Android SDKs, working hand-in-hand with the founding team

Design and build delightful user interfaces for native apps on Android

You will be (co-) responsible for our software development kit (SDK) for Android

Building mobile apps in both Swift and Kotlin.

You work independently on your own code, but you also spend time collaborating with others.

You are involved in all stages of app development and contribute to the roadmap.

You get the freedom to experiment with new Android technology.

Ownership — advocate for projects and solutions that need to be launched ground up.

Experience

Min 2 to 4 years in developing Android applications in Java / Kotlin / C++ /Gradle/Groovy.

Worked on SDKs/Frameworks.

Strong understanding of software design patterns as well as Android specifics.

Experience with authenticated sessions using authentication tokens and have at-least

fundamental knowledge of app security.

Good to have:-

Experience with Cross-platform frameworks is a plus (React Native, Flutter, Cordova,

Xamarin).

Have implemented security standards and guides.

Experience building applications at scale.

Experience with third-party libraries and APIs like Mobile Vision, MLKit and/or

Camera API.

Good understanding of garbage collection, design patterns and continuously

discover, evaluate,and implement new technologies to maximize development efficiency.

Unit-test code for robustness, including edge cases, usability, and general

reliability

What you need to have:

• Knowledge about Job Portals and Familiarity with Job Posting
• Understanding the organization's expectations in terms of the job description and specs.
• Reviewing and Shortlisting of Profiles from employment portals, networking sites, referencing networking, and job search
• Continuous efforts to ensure the talent pool data is updated timely
• Conduct Preliminary interviews, telephonic interviews, and candidate shortlisting
• For accessing passive prospective prospects, effectively utilizing one's own network, building a database, digital platforms, and referrals
• Examine the candidate's abilities, knowledge of various technologies, and essential responsibilities.
• Schedule in-person and telephonic rounds of interviews, complete technical testing, and stay in touch with prospects until they are recruited.
• Maintaining professional connections with all parties involved is essential (Ops. Managers, HR Managers, Team Members, candidates, etc.)
• Working with Hiring Managers on a regular basis to ensure that sourcing timelines are reached.
• Identify new strategies for sourcing candidates and creating new leads using the technique.
• Good understanding of keywords and how to use them when looking for resumes.
• Maintain communication with the candidates who have been given positions until they have accepted them, and so on.
• Keeping track of the recruitment database and reporting to the HOD on a frequent basis as needed. There will be a greater emphasis on employee retention and lower employee turnover.
• Finding individuals who are qualified for the job based on the job description provided.

Desired Skills:

• Pragmatic
• Self-Motivated
• Analytical Mindset
• Coordination between the team and supervisors is transparent.
• Capable of working under duress and multitasking
• Should be able to operate independently with little supervision.
• Educating yourself Agility and a can-do attitude
• Excellent communication skills, both written and vocal
• English is the preferred language for communication.
• Must be a leader and a motivator.
• Coordination abilities are essential.