Sales Executive

Customer Relationship Executive - IT Sales & Services

Work Location : Coimbatore In person

Experience : 1 + Years

Skills: IT Hardware/Software knowledge, Understanding customer needs, Customer

Care,

• Professional attitude and appearance.
• Excellent communication skills
• Exp. in Software/ IT Hardware industrial /Automation Sales & Services
• Good knowledge of social media platforms, trends, and best practices.
• Hands-on experience with Instagram, YouTube, LinkedIn, and emerging platforms
• Greet and assist visitors in a professional manner.
• Manage front desk operations and maintain a welcoming environment.
• Handle Service calls follow-up Emails & queries efficiently.
• Coordinate Sales & Services calls, appointments, meetings, and office schedules.
• Maintain records and update databases as required.
• Obtaining customer information and other relevant data.
• Asking questions to the customer and understanding their specifications.
• Resolving queries and issues related to the products and services.
• Proficiency with CRM tools and SAP or similar ERP systems for managing orders
• Maintaining the database of the customers on a regular basis into CRM.
• Suggesting solutions based on customers needs and requirements.
• Providing excellent customer service, responding to client feedback and complaints, and making management aware of any issues

Technical Graduate background added advantage

• 1-2 years of proven experience

Role: Content Writer

Exp: 2+ Years

CTC: up to 4 LPA

Working days: 6 Days

Requirements:

• Minimum of 1 years of relevant experience in content writing.
• Strong organizational and learning skills.
• Proficiency in Microsoft Word, Google Docs, and Grammarly.
• Experience using AI tools such as ChatGPT, Gemini, and Jasper.
• Experience with CMS like HubSpot or WordPress.
• Experience writing technical content on niches like SaaS, Website design and development.
• Ability to work independently while also being an effective team player.
• Strong problem-solving capabilities.
• Project management skills.
• Excellent written and verbal communication skills.

If interested kindly share your updated resume at hitanya@ zohomail.in

Designation: - Sr. Engg - Application & Engineering

Job Function: - Extending technical support to sales team & customers, Technical Presentation, Product Demonstration & explaining products salient features.

Products:- Products fall under Azbil’s Control products division. Products such as gas flow measurement and control products, mass flow meter, mass flow controllers, temperature controllers, modulating motors, pressure switches,limit switches, photoelectric sensors, proximity sensors, Flame Detectors-Burner Controllers Assembly.

Customer Segment :- Furnace & Oven Manufacturer, Machine Manufacturer, Automotive, Heat Treatment.

Sales Experience: - 6 to 10 Years

Desired Qualification: - Bachelor of Engineering or Diploma Degree holder.

Skills Required: - Relevant Product Knowledge, Technical Presentation Skills, Product Demonstrations, Proven experience in technical sales & product demonstration roles, Good Verbal Communication.

Reporting to: - Reporting to Control Product Department’s head from Advance Automation Business Unit.

Areas of Responsibility: -

·        Responsible for explaining our products’ technical functionalities and benefits to potential customers.

·        Responsible for working closely with the sales product team & helping to drive product adoption & sales success.

·        Handle technical questions during demonstrations.

·        Handle technical troubleshooting issues.

·        To Keep the management informed about the product promotional activities.

·        Working with various sales channels - OEMs, End Users, distributors etc. for Product adoption against other manufacturers.

• Hands on of working across multiple projects
• Hands-on knowledge of BDD Cucumber Framework
• Hands-on knowledge of Maven
• Hands-on knowledge of Selenium - Appium
• Hands-on knowledge of Jenkins
• Basic Knowledge about CI/CD Concepts
• Exposure to UI Automation, Selenium, JAVA Rest Assured, TestNG
• Experience using at least one defect management tool – JIRA, HP ALM, ADO etc.

• End to end IT recruitment (Must have 2+ Years of Experience in IT organization OR IT Recruitment)
• Payroll and attendance process.
• Onboarding, orientation of new employees.
• Contribute to performance management, appraisal cycles and performance improvement plansCreate a vibrant, fun, learning, and gr
• owth-oriented culture.
• Ensuring accurate and timely payroll data processing of new employees and full and final settlements of resigned employees.
• Maintaining Employee data and personnel files, Leave records
• Developing & implementing HR Standard Operating Procedures & Policies
• Conducting employee engagement activities
• Handling Admin Role (Petty Cash/Vendor Management)

• Excellent communication skills
• Able to work under Pressure.
• Should be MBA.