Graphic Designer

Digitex Web IT Solutions is looking for a an experienced PHP Laravel Developer with proven experience in coding with PHP, Laravel, Wordpress(Skilled in Shopify will be an add-on)

Skills Required:

• Minimum 2 years of relevant expertise in PHP, Laravel, Wordpress
• Generate Wordpress Themes and plug-in development
• Good in PHP MVC frameworks, ideally laravel
• Skilled in Shopify will be an add-on.
• Good communication and analytical skills.

Required Candidate Profile:

• Must have good wordpress knowledge in plug-in development
• Well conversant in SQL queries and OOPS 

Kolkata based candidates can apply

Key Responsibilities:

• Rewrite existing APIs in NodeJS.
• Remodel the APIs into Micro services-based architecture.
• Implement a caching layer wherever possible.
• Optimize the API for high performance and scalability.
• Write unit tests for API Testing.
• Automate the code testing and deployment process.

Skills Required:

1. At least 3 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds.
2. Excellent hands-on experience using MySQL or any other SQL Database.
3. Good knowledge of MongoDB or any other NoSQL Database.
4. Good knowledge of Redis, its data types, and their use cases.
5. Experience with graph-based databases like GraphQL and Neo4j.
6. Experience developing and deploying REST APIs.
7. Good knowledge of Unit Testing and available Test Frameworks.
8. Good understanding of advanced JS libraries and frameworks.
9. Experience with Web sockets, Service Workers, and Web Push Notifications.
10. Familiar with NodeJS profiling tools.
11. Proficient understanding of code versioning tools such as Git.
12. Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms.
13. Should be a fast learner and a go-getter — without any fear of trying out new things Preferences.
14. Experience building a large scale social or location-based app.

Position Description:

TTEC Digital is looking for enthusiastic Developers for Genesys Contact Center products and custom developed Cloud solutions.  As a Developer, you will function as an active member of the Development team in the following phases of a project’s lifecycle: Design, Build, Deploy, Accept, web and windows services, API’s and applications that integrate with our customers back end CRM systems, databases, and external 3rd party API’s.

Responsibilities:

• Works with customers as needed to translate design requirements into application solutions, ensuring the requirements are met according to the team’s and practice area’s standards and best practices.
• Communicates with project manager/client to identify application requirements.
• Ensures applications meet the standards and requirements of both the client and project manager.
• Conducts tests of the application for functionality, reliability and stabilization.
• Deploys/implements the application to the client.
• Maintains and supports existing applications by fixing problems, addressing issues and determining the need for enhancements.
• Demonstrates concern for meeting client needs in a manner that provides satisfaction and excellent results for the client, leading to additional opportunities within the client account.
• Performs all tasks within the budget and on time while meeting all necessary project requirements. Communicates regularly if budget and/or scope changes.
• Demonstrate professionalism and leadership in representing the Company to customers and vendors.
• Core PureConnect handler development & maintenance.
• Monitor and respond to system errors. Participate in on-call rotation.
• Follow-up on and resolve outstanding issues in a timely manner.
• Update customer to reflect changes in system configuration as needed.
• Understand system hardware/software to be able to identify problems and provide a remedy.
• Handle TAC/Engineering escalations as directed by the team lead or team manager.

Requirements

• Bachelor’s degree in computer science, business, or related area.
• 3+ years of relevant experience and proven ability as a software developer.
• Experience with the Microsoft development platform.
• Experience with .NET Framework.
• Professional experience with integration services including XML, SOAP, REST, TCP/IP, JavaScript, and HTML.
• Deep Understanding of application architecture.
• Familiarity in data modeling and architecture.
• Deep expertise and familiarity with the Pure Cloud development platform.

We offer an outstanding career development opportunity, a competitive salary along with full comprehensive benefits.  We are looking for individuals with a team player attitude, strong drive for career growth and a passion for excellence in client support, delivery, and satisfaction.

1. Work as part of cross-functional, passionate agile project teams to ensure quality is driven into the heart of the development process from requirements definition to delivery
2. Architecting, designing, developing and deploying new features for mobile applications.
3. Ensure the best possible performance, quality, and responsiveness of the application
4. Diagnose and fix bugs and performance bottlenecks for great performance
5. Maintain code and write automated tests to ensure the product is of the highest quality

1. You have at least 1y ears of full-time mobile development experience (iOS, Android) with at 1 year experience with Flutter & Dart
2. Familiarity with RESTful APIs to connect applications to back-end services
3. Experience developing integrations with common APIs (e.g., Firebase, Twitter, Facebook, Instagram, Stripe, Vimeo, Google etc.)
4. Proficient understanding of code versioning tools, such as Git
5. Strong knowledge of design principles, patterns, and best practices
6. Experience with offline storage, threading, and performance tuning
7. Ability to understand and translate business requirements into technical requirements

Design, develop, and maintain software application following established standards,
procedures, and specifications.

• Strong problem-solving and troubleshooting skills.
• Proactively seeks solutions to improve processes and applications.
• Interfacing with support and other teams for testing, delivery and product dependencies.
• Candidate must have strong and proven experience in C# and .Net Core.

Desired Candidate Profile

We are looking for developers with 2+ years of experience who love challenges and have experience building web applications at scale. Work as a contributing member of a software development team using modern software development techniques to produce best software for Web Applications.

Any Graduate

• Driving and overseeing a team of Customer Service Associate's via outsourced partners to ensure they are providing an exceptional customer experience
• Mastermind creative ways to deliver an exceptional customer experience
• Developing and overseeing the implementation of customer service protocols
• Resolving complex customer problems or disputes in a professional manner
• Coaching and supporting team members to help them meet departmental goals
• Maintaining and documenting records of customer interactions for training purposes
• Preparing monthly and quarterly departmental reports to determine whether KPIs are being met and adopting methods for improvement wherever necessary

What you need to have:

• Graduation degree or equivalent would be mandatory, BE/BTech/Post Graduation degree would be desirable.
• 5+ years prior experience in customer-facing roles
• Proven experience in a leadership role is required
• Excellent communication skills and the ability to anticipate the needs of customers
• Must demonstrate strong analytical thinking skills
• Should possess strong problem-solving skills and the ability to make sound judgement calls 
• Superior organizational and time management skills 
• Innovative, creative thinking skills to ensure the organization is providing a cutting-edge customer experience
• Expertise in MS Excel, Word and PowerPoint 
• Customer Handling Experience in Fintech Setup Mandatory       

You will be responsible for: 

• Owning the design and delivery of your code from cradle to grave.
• Peer reviewing your team mate’s code
• Being a key player in this client’s Digital Transformation – both implementing changes to existing APIs and developing new ones to integrate with the latest digital stack.
• Developing new and be-spoke features as well as working on large scale integrations 
• Working in an Agile Scrum environment where you will be challenged and motivated 
• Calling out risks if you spot them in a particular approach or design.

Qualifications

Skills Required:

• Technical design experience.
• Hands on Java development experience, in particular with Spring (minimum of 4 years)
• Knowledge of JavaScript and NodeJS is highly desirable
• You will have worked in an Agile Scrum environment and be comfortable with fast-paced Sprint Cycles
• Previous experience building web service API’s is key for this role – Apigee is the preferred technology
• Any experience with Microsoft Azure is a nice to have – this is the direction we are going

Additional skills we are looking for include:

• Spring Framework
• GIT
• Jenkins
• Maven
• Bash Scripting
• Oracle PL/SQL or any other SQL technologies
• Weblogic 12c or other container technologies
• Unit testing with Mockito
• Integration testing with FitNesse, Spock or similar