Sales Executive

We have opportunity for Customer Care Support / Customer Service 

Job Location : Ambavadi ( Ahmedabad)

Fresher can also apply

Job timing : Day shft ( 6 days working, 1st, 3rd & 5th Saturday off)

Job Description :

We are looking for a Customer Care Executive to handle complaints, provide appropriate solution and alternatives within the time limits and follow up to ensure solutions. Attracts potential customers by answering question suggesting information about services. Identify and assess customer’s needs to achieve satisfaction follow communication procedures, guidelines; policies.

Handling call and email inquiries /queries raise by the prospects & clients.

Accuracy, attention to detail and ability to explain complex information clearly and simply.

He who applies must have Product Knowledge, Quality Focus, Problem Solving,

Market Knowledge, Documentation Skills, Resolving Conflict, Analyzing

Information and Multi-tasking.

Qualifications :

Minimum qualification required is graduate/post graduate degree in any field except engineering.

The candidate should have minimum 0-5 years of experience from the Mutual Fund Industry or candidate from any other industry with an experience to handle Clients. ( Fresher can also apply)

He/she should have a right attitude.

We are looking for a candidate with fluency of atleast 3 languages i.e. English, Hindi & Gujarati and an excellent Verbal Vocal communication skill in English.

Candidate should have be loyal, honest.

Candidate should have a long term vision & should be decision maker.

Job Description

The primary role of this position will be to develop rich Mobile applications for a highly accessed and commercial digital content platform based on a high-performance CE device. We are looking for resources with Android and iOS technology skills for user facing application development using TypeScript and JavaScript FW competency. Your primary focus will be on developing application components and implementing them following well-known mobile development workflows.

Responsibilities:

• As an individual contributor understand the requirements, perform detailed design and coding, debugging, testing and release of the given modules.
• Development of new user-facing features using Mobile technologies, re-usable components and front-end libraries.
• Rapid development ability to build and demonstrate quick Mobile driven solutions.
• Work closely within a small team of experienced engineers to produce high-quality software products on a daring schedule.
• Demonstrate professional engineering practices including alignment to coding standards, producing design documentation, and supporting integration.
• Translating design and wireframes into high quality code, with an eye for performance on specific target devices.
• Write unit test and perform functional verification for the responsible modules
• Perform code reviews and sanity checks for the code developed.

Skills:

• Experience with React JS, React Native, JavaScript including DOM Manipulation and JavaScript object model.
• Thorough understanding of any of React Native and its core principles for developing and maintaining Android or iOS applications.
• Good knowledge of HTML5 and CSS
• Experience with modern front-end build pipelines and tools such as Babel, Webpack, NPM, etc.
• Agile Scrum based Development
• Ability to communicate effectively and make effective Presentations
• Solid understanding of MVC and stateless APIs & building RESTful APIs
• Familiarity with code versioning tools such as Git, SVN.

Qualifications:

• Bachelor’s Degree in computer science or related field, and Minimum of 3 years of experience in commercial software development.
• Expertise in object-oriented design methodologies
• Experience working with medium to large scale code bases in small to large groups
• A passion for front end application development

Desirable:

• Timely and committed: Being able to work in a time constrained and demanding environment
• One who likes to push beyond own goals and makes way through challenges!
• Quality-driven, quick learner who is also a team player, can work independently without supervision

JioTesseract, a digital arm of Reliance Industries, is India's leading and largest AR/VR organization with the mission to democratize mixed reality for India and the world. We make products at the cross of hardware, software, content and services with focus on making India the leader in spatial computing. We specialize in creating solutions in AR, VR and AI, with some of our notable products such as JioGlass, JioDive, 360 Streaming, Metaverse, AR/VR headsets for consumers and enterprise space.

Mon-Fri, In office role with excellent perks and benefits!

Key Responsibilities:

1. Design, develop, and maintain backend services and APIs using Node.js or Python, or Java.

2. Build and implement scalable and robust microservices and integrate API gateways.

3. Develop and optimize NoSQL database structures and queries (e.g., MongoDB, DynamoDB).

4. Implement real-time data pipelines using Kafka.

5. Collaborate with front-end developers to ensure seamless integration of backend services.

6. Write clean, reusable, and efficient code following best practices, including design patterns.

7. Troubleshoot, debug, and enhance existing systems for improved performance.

Mandatory Skills:

1. Proficiency in at least one backend technology: Node.js or Python, or Java.

2. Strong experience in:

i. Microservices architecture,

ii. API gateways,

iii. NoSQL databases (e.g., MongoDB, DynamoDB),

iv. Kafka

v. Data structures (e.g., arrays, linked lists, trees).

3. Frameworks:

i. If Java : Spring framework for backend development.

ii. If Python: FastAPI/Django frameworks for AI applications.

iii. If Node: Express.js for Node.js development.

Good to Have Skills:

1. Experience with Kubernetes for container orchestration.

2. Familiarity with in-memory databases like Redis or Memcached.

3. Frontend skills: Basic knowledge of HTML, CSS, JavaScript, or frameworks like React.js.

Job Title: MBA Fresher Candidate Sales & Marketing Representative

Location: Andheri East, MIDC, Mumbai

Job Type: Full-Time

Position Overview:

We are seeking a dynamic and motivated Sales & Marketing Representative (Female) to join our team at our Mumbai office. As a Junior-Level Sales & Marketing Executive, you will play a vital role in expanding our business, increasing market presence, and building strong relationships with existing and potential customers. This position offers an exciting opportunity for fresh MBA graduates to gain hands-on experience and grow within a fast-paced and rewarding environment.

Key Responsibilities:

·        Promotional Activities:

• Plan and execute various promotional activities aimed at increasing brand visibility and driving sales.
• Assist in organizing events, product launches, and exhibitions to promote the company’s offerings.

·        Business Development:

• Identify new business opportunities and sources to generate leads and expand the customer base.
• Conduct research to understand the market and competitors to stay ahead of industry trends.

·        Customer Interaction & Relationship Management:

• Meet with customers, architects, and consultants to understand their requirements and provide solutions that meet their needs.
• Develop and maintain strong relationships with existing customers, ensuring high levels of satisfaction and repeat business.

·        Lead Generation:

• Proactively engage with potential clients via call, email outreach, and other methods to generate new business.
• Qualify leads and set appointments for further sales meetings and discussions.

·        Market Expansion:

• Explore new markets and customer segments to identify growth opportunities and expand the company’s reach.
• Create strategies to enhance business with existing clients and penetrate untapped markets.

·        Reporting & Feedback:

• Maintain regular communication with the sales team and management regarding progress, feedback, and any obstacles in the sales process.
• Document all customer interactions, sales activities, and marketing initiatives.

Job Requirements:

·        Educational Qualifications:

• MBA (Marketing or related field).

·        Experience:

• Fresher’s are welcome to apply.

·        Skills & Competencies:

• Strong communication skills, both written and verbal.
• Ability to work independently and as part of a team.

Additional Requirements:

• Female candidates are preferred for this role.

standards).

·        Benefits:

• Cell phone reimbursement.
• Internet reimbursement.
• Leave encashment.
• Provident Fund (PF).

·        Shift: Fixed shift.

Responsibilities

• Identify new sales opportunities and handle inbound calls to follow up
• Make cold calls and emails to explore sales opportunities
• Achieve quarterly milestones and close sales
• Regularly study accounts and identify important players
• Collaborate with digital marketing/ other teammates and to work towards closing deals
• Maintain a detailed database with all information on the prospects
• Provide product demos and participate in events, etc.

Requirements

• Prior experience as an Inside Sales Representative in B2B/B2C space
• Should have done a similar role in the past with a Software company, with at least 1+ years’
• experience in Technology/ SaaS product Sales
• Strong sense of communication in English is mandatory and phone skills
• Preferably an MBA or an Engineer (not a must though)
• Great sales acumen with excellent communication and presentation skills
• Go-getter, or a self-motivated person
• B2B / B2C outbound cold calling experience is an added advantage, preferably in APJ and Middle East market

ServiceNow,ITSM + CSM

Role Purpose The role holder is responsible for developing ServiceNow services, applications and modules, which satisfy the agreed requirements/stories and acceptance criteria, in collaboration with the Lead Consultant and Engagement Manager, on customer projects. The role holder will ensure that Fujitsu is seen as a trusted ServiceNow delivery partner and project activities are successfully delivered as sold, generating positive customer feedback and unpinning further business growth.Key Accountabilities 1.Product Development. In-depth knowledge of the ServiceNow Platform (2 years), from the technology, development, integration and modules, to design, develop, implement and test modules in line with agreed timelines, budget, costs, quality and development standards.2.IT Integration. Provides integration facilities and provisions logistics on ServiceNow implementation projects, for the required customer integrations.3.Process Improvement. Suggests and implements proposals for process improvements within projects, once agreed.4.Innovation. Uses new technologies and methods actively to develop competitive services on customer projects.5.Documentation. Provides technical documentation on modules / products, following company standards on customer projects.6.Technical Expertise. Maintains high level of product and solution knowledge and maintains an up-to-date skills profile in ServiceNow and Java Scripting, .NET and Jelly code.7.Capabilities: Ability to drive business requirements and take an active/leading role with customer stakeholders including C-level / director level / users.Selection Criteria:Must have implementation experience in complete ITSM and CSM (Agent and Configurable Workspace, Playbook, Types, Guided decisions, Configuration Areas, Roles, Integration of CSM with other ServiceNow Apps).Strong expertise in scripting on the ServiceNow platform using JavaScript, CSS and Angular JS: Flows, Business Rules, Client Scripts, UI Actions, Widgets and UI PagesDeep understanding of the key technologies relevant to the ServiceNow integration solutions including: Integration Hub, SSO, Web Services, LDAP, JDBC, etc.Educated to degree level or have at least three years experience in an IT industry/environmentAt least three years of experience in technical delivery, preferably within a consulting environmentServiceNow Certified Administrator is essentialServiceNow Certified Implementation Specialist is desirableServiceNow Application Developer certification is essential.Experience of software development lifecyclesExperience of Agile and Waterfall project methods.

Responsibilities:

• Providing primary backup for networks should they fail.
• Ensuring the effective administration of a new business network.
• Performing troubleshooting on all programs when required.
• Preparing post-mortem reports and performing trend analysis when there are system failures.
• Developing proposals and helping to finalize opportunities that reduce expenses.

Requirements:

• CCNA certified.
• Around 1 year of experience in Network Operations.
• Excellent communication skills.
• Candidate with networking certification is preferrable.

Its remote, Independent consultant, WFH.