UI/UX Designer

Role Overview:

This position will own company's digital and social media ecosystem in India. This role sits at the intersection of creative storytelling, cultural relevance, and performance-driven digital marketing, ensuring the brand remains distinctive and engaging across platforms while supporting key business objectives like customer acquisition, store launches, and frequency.

This role will be responsible for driving company's digital storytelling, social media presence, and influencer collaborations while working closely with creative and media agencies to build engaging campaigns that drive both brand love and restaurant traffic.

Key Performance Areas and Tasks:

Social Media & Content Strategy:

• Develop and lead the social media strategy for company's India across platforms including Instagram, YouTube, LinkedIn and X.

• Build engaging content calendars that reflect company's distinctive tone of voice, humour and cultural relevance.

• Ensure social media supports both brand engagement and business outcomes such as store traffic and campaign awareness.

Content Creation & Production:

• Own the planning and execution of photo and video shoots for digital campaigns and social media.

• Collaborate with creative agencies and production partners to produce high-quality visual content.

• Ensure a strong pipeline of always-on content showcasing the brand, food and culture.

Influencer & Creator Partnerships:

• Develop and execute the brand’s influencer and creator collaboration strategy.

• Identify and build long-term relationships with creators across food, lifestyle and culture.

• Drive collaborations that feel authentic to the company's brand and community.

Digital Media Planning & Performance:

• Work with the media agency to plan and manage digital advertising campaigns across social and digital platforms.

• Oversee digital media budgets, campaign execution and optimization.

• Track and report campaign performance against key metrics such as reach, engagement and traffic.

Campaign Development:

• Partner with the Head of Marketing to support development of campaign key visuals and creative assets.

• Translate campaign ideas into digital-first storytelling and content.

Agency Management:

• Lead day-to-day coordination with social, creative and media agencies.

• Ensure agency deliverables meet timelines, brand standards and campaign objectives.

• Act as the internal owner of digital strategy while agencies function as execution partners.

Store & Launch Support:

• Collaborate with the store marketing team to amplify new restaurant launches and local activations through digital and influencer campaigns.

Analytics & Insights:

• Monitor social and campaign performance to derive insights and optimize future content and campaigns.

• Provide regular reporting on metrics including follower growth, engagement, campaign reach and store traffic impact.

What Success Looks Like:

• Company's builds a distinctive and culturally relevant digital presence in India.

• Social media consistently drives engagement, brand buzz and customer interest.

• Influencer collaborations feel authentic and impactful.

• Digital campaigns effectively support store launches, product launches and brand campaigns.

• The digital ecosystem contributes to new customer trials and brand awareness.

Experience:

• 4-6 years of experience in digital marketing, social media or content-led brand roles.

• Experience with consumer brands, QSR, food, lifestyle or hospitality brands preferred.

• Strong understanding of social media culture, trends and creator ecosystems.

• Experience managing digital media campaigns and agency partnerships.

• Ability to balance creative thinking with performance-driven marketing.

• Comfortable leading content production including photo and video shoots.

• Strong project management and collaboration skills.

About The Sleep Company

At The Sleep Company, we are building a technology-driven omnichannel retail business that powers seamless customer experiences across D2C, marketplaces, retail stores, supply chain, fulfillment, and post-purchase journeys. As we continue to scale rapidly, we are looking for an execution-focused Senior Engineering Manager who can lead high-impact engineering teams, drive operational excellence, and build reliable, scalable systems that support our retail and supply chain ecosystem.

Role Overview

We are seeking a highly motivated and hands-on Senior Engineering Manager with strong experience in retail-tech, omnichannel commerce, logistics, or supply chain-driven environments. This role requires a leader who thrives in fast-paced, ambiguous settings and can balance strategic thinking with deep technical involvement.

You will lead multiple engineering pods responsible for business-critical platforms such as Order Management Systems (OMS), Warehouse Management Systems (WMS), POS integrations, ERP integrations, inventory management, fulfillment workflows, and customer-facing commerce experiences.

The ideal candidate is execution-oriented, highly accountable, technically strong, and passionate about building reliable systems that directly impact business outcomes.

Key Responsibilities

Engineering Leadership & Delivery

• Lead and mentor multiple engineering teams/pods across commerce, supply chain, and platform domains.
• Drive end-to-end execution of strategic initiatives from concept to production.
• Ensure predictable delivery while maintaining high engineering quality standards.
• Build a culture of ownership, accountability, operational excellence, and continuous improvement.
• Collaborate with Product, Operations, Supply Chain, Retail, Customer Experience, and Business teams to translate business requirements into scalable technical solutions.

Retail & Supply Chain Platform Ownership

• Drive development and evolution of OMS, WMS, ERP, POS, inventory, fulfillment, and logistics integrations.
• Enable seamless omnichannel customer experiences across D2C, retail stores, marketplaces, and partner ecosystems.
• Design solutions for inventory visibility, order orchestration, returns management, fulfillment optimization, and supply chain automation.
• Partner with business stakeholders to improve operational efficiency through technology.

Technical Excellence

• Provide technical leadership on distributed systems, event-driven architectures, integrations, APIs, and asynchronous processing.
• Drive system scalability, reliability, performance, and observability initiatives.
• Establish engineering best practices around architecture reviews, code quality, testing, deployment, and incident management.
• Guide teams in making sound technical decisions while balancing speed and long-term maintainability.

Operational Excellence & Reliability

• Own production health, service reliability, and operational readiness.
• Lead major incident response, root cause analysis, and post-incident improvements.
• Define and track SLIs, SLOs, error budgets, and operational KPIs.
• Build strong monitoring, alerting, logging, and observability frameworks.
• Drive proactive reliability and resilience initiatives across critical systems.

Stakeholder Management

• Partner closely with leadership, product managers, operations teams, and external vendors.
• Align engineering roadmaps with business priorities and organizational goals.
• Communicate technical and delivery status effectively to senior stakeholders.
• Manage dependencies across multiple teams and functions.

Required Qualifications

• 8–12 years of software engineering experience with 3–5 years leading engineering teams.
• Proven experience managing multiple engineering pods or teams.
• Strong background in retail-tech, e-commerce, omnichannel commerce, logistics, supply chain, or marketplace ecosystems.
• Experience working with OMS, WMS, ERP, POS, inventory management, fulfillment, or logistics platforms.
• Deep understanding of distributed systems, microservices, APIs, integrations, messaging systems, and asynchronous workflows.
• Hands-on experience with cloud-native architectures and modern engineering practices.
• Strong understanding of production operations, reliability engineering, observability, and incident management.
• Demonstrated ability to drive execution in high-growth, rapidly changing environments.
• Excellent stakeholder management and communication skills.

WHO WE ARE

We are a team of digital practitioners with roots stretching back to the earliest days of online commerce, who dedicate themselves to serving our client companies.

We’ve seen the advancements first-hand over the last 25 years and believe our experiences allow us to innovate. Utilizing cutting-edge technology and providing bespoke, innovative services, we believe we can help you stay ahead of the curve.

We take a holistic view of digital strategy. Our approach to transformation is based on conscious Intent to delight customers through continuous Insight and creative Innovation with an enduring culture of problem-solving.

We bring every element together to create innovative, high-performing commerce experiences for enterprise B2C, B2B, D2C and Marketplace brands across industries. From mapping out business and functional requirements, to developing the infrastructure to optimize traditionally fragmented processes, we help you create integrated, future-proofed commerce solutions.

WHAT YOU’LL BE DOING

As part of our team, you'll play a key role in building and evolving our Integration Platform as a Service (iPaaS) solution. This platform empowers our clients to seamlessly connect systems, automate workflows, and scale integrations with modern cloud-native tools.

Here’s what your day-to-day will look like:

• Designing and Building Integrations
• Collaborate with clients to understand integration needs and build scalable, event-driven solutions using Apache Kafka, AWS Lambda, API Gateway, and EventBridge.
• 
  
• Cloud-Native Development
• Develop and deploy microservices and serverless functions using TypeScript (Node.js), hosted on Kubernetes (EKS) and fully integrated with core AWS services like S3, SQS, and SNS.
• 
  
• Managing Data Pipelines
• Build robust data flows and streaming pipelines using Kafka and NoSQL databases like MongoDB, ensuring high availability and fault tolerance.
• 
  
• Client Collaboration
• Work directly with customers to gather requirements, design integration patterns, and provide guidance on best practices for cloud-native architectures.
• 
  
• Driving Platform Evolution
• Contribute to the ongoing improvement of our iPaaS platform—enhancing observability, scaling capabilities, and CI/CD processes using modern DevOps practices.

WHAT WE NEED IN YOU

• Solid Experience in Apache Kafka for data streaming and event-driven systems
• Production experience with Kubernetes (EKS) and containerized deployments
• Deep knowledge of AWS, including S3, EC2, SQS, SNS, EventBridge, Lambda
• Proficient in TypeScript (Node.js environment)
• Experience with MongoDB or other NoSQL databases
• Familiarity with microservices architecture, async messaging, and DevOps practices
• AWS Certification (e.g., Solutions Architect or Developer Associate) is a plus

Qualification

• Graduate - BE / Btech or equivalent.
• 5 to 8 years of experience
• Self motivated and quick learner with excellent problem solving skills. 
• A good team player with nice communication skills.
• Energy and real passion to work in a startup environment.

Visit our website - https://www.trikatechnologies.com

Date posted: January 22, 2026

Pay: ₹10,000.00 - ₹15,000.00 per month

Job description:

*Role Overview*

The Support Executive will act as the first point of contact for Jupsoft clients, providing prompt assistance, resolving day-to-day issues, and ensuring a smooth user experience with our ERP, CRM, and LMS products. The role requires excellent communication skills, problem-solving ability, and a strong customer-first approach.

*Key Responsibilities*

1. Handle customer queries via phone, email, chat, or ticketing system.

2. Provide timely solutions for user-level issues such as login, permissions, password resets, and navigation support.

3. Log, track, and close tickets while maintaining SLA compliance.

4. Escalate unresolved or complex issues to higher-level support when needed.

5. Maintain accurate documentation of issues and resolutions.

6. Assist clients in using ERP/CRM/LMS modules effectively.

7. Share product updates, FAQs, and knowledge base content with clients.

8. Contribute feedback on recurring issues to improve product quality and support processes.

*Requirements*

1. Proficiency in English (written and spoken).

2. Willingness for Travelling

3. Strong interpersonal and communication skills.

4. Ability to handle day-to-day client tickets with patience and empathy.

5. Customer-first attitude with focus on satisfaction.

6. Analytical and problem-solving skills.

7. Exposure to School ERP/CRM/LMS is an added advantage.

8. Required Experience- 1 year

Job Type: Full-time

Experience:

• Customer support: 1 year (Preferred)

Language:

• English (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person

We are looking for a Senior Video Editor cum Motion Graphic Designer with strong hands-on experience in video editing and motion graphics. The ideal candidate should have worked full-time with a digital marketing agency and be comfortable handling multiple creative projects.

Responsibilities:

• Edit high-quality videos for digital marketing and branding
• Create motion graphics and animations using After Effects
• Collaborate with marketing and design teams to understand project requirements
• Ensure timely delivery and maintain quality standards
• Handle revisions and feedback efficiently

Requirements

• 3+ years of experience in video editing
• Strong proficiency in Adobe Premiere Pro
• Working knowledge of Adobe After Effects
• Full-time experience with a digital marketing agency preferred
• Good understanding of digital and social media content formats

Benefits

• 5-day work week (Monday to Friday)
• Friendly and creative work environment
• Opportunity to learn and grow with the team

Ketto is South East Asia's most trusted and visited crowdfunding platform. Co-founded by Varun Sheth, Zaheer Adenwala, and Actor Kunal Kapoor, Ketto was launched with a fundamental principle of 'democratization of capital' by providing people with a chance to connect and support different causes from anywhere in the world. The company is constantly working toward bridging the accessibility and affordability gap. Right from Bollywood actor Amitabh Bachchan to Noble prize winner Kailash Satyarthi, many notable personalities have used Ketto to raise funds for different causes. Brands like Godrej & Boyce, RPG, Viacom18, KXIP (IPL Cricket team), Radio City 91.9, Yes Bank, etc have associated with Ketto in support of their mission. Ketto works closely with hospitals, NGOs, and individuals to bring positive change to the community. So far, Ketto campaigns have raised over Rs. 1500 crores for various causes.

The Growth & Product team of Ketto, which stands for "Key To Tomorrow", is at the heart of all business activities. With our core products being crowdfunding, subscription-based giving, White-label SaaS solutions, and e-commerce products, the scope of future products goes as deep as swimming in the AI & Metaverse. We are looking for you to join an ever-hustling Growth & product team, take challenges head-on and own them to the ground. If you believe you are the key to tomorrow, then we are excited to have a word with you.

What we're looking for:

- Experience: Well number of years is just a number. We believe if you have worked in the right environment, you will have what it takes. But yeah, we do want a strong product experience

- Leadership: You enjoy leading from the front and value the stakeholder relationship

- Strategy: You can put a product vision & multi-year strategy that everyone can rally behind

- Execution: You can break down strategy into well-prioritised quarterly roadmaps & demonstrate execution excellence

- Data-backed decisions: You can ask the right questions & use data to make decisions

- Business Acumen: You enjoy building businesses & not just product features

- Technical Proficiency: You can participate with engineering teams to influence design & architecture

- Fun personality: People love working with you

- Superstar: That's what we want you to become at Ketto :)

We are looking to add someone to our team of professionals. The ideal candidate will need to have great graphics and content writing experience for SEO purpose. You will be required to build websites with a contact mangement system called wordpress. You will be required to work independently from your home. You must have internet access and a computer. Hours to work is from 2:00 pm to 10:00 M-F. You must be available during that time and you will need to be able to communicate via skype through screen sharing and must speak and understand the English language a plus.
Responsibilities

• English writing skills
• Design, develop and create physical and digital art.
• Develop and maintain web site layouts and designs Wordpress.
• Support in the design of website and web application wireframes, mock-ups and final designs.
• Work with the development team to develop client-side coding.
• Maintain the company social media platforms to include Facebook, Twitter, LinkedIn, Yelp and Google.
• Understanding the client’s needs and business requirements documents.
• Qualifications
• Proficiency in graphic design and layout software such as: Tools within the Adobe Create Cloud.
• Experience with Photoshop, Illustrator and other design and wire-framing tools
• Experience developing images and designs for websites.
• Experience with HTML, CSS and JavaScript
• Understand Content Management System (CMS) such as Drupal or WordPress.
• General knowledge of systems, techniques and processes used in web site design.