Job Title: Sales Development Representative
Location: India –Noida, Bengaluru, Remote
Shift: Global (Territory Specific)
Job Function: Sales
Employment Type: Full Time
Company:
SaaS Labs, founded in 2016, is a fast-growing company in the software as a service “SaaS” industry focusing on the cloud contact centre space. The cloud contact centre space is a fast-growing market with an addressable opportunity of $24B globally and is expected to witness explosive growth in the next few years. Bootstrapped since inception, the firm recently closed a large venture capital round from two large global funds The firm has two core products for now - justcall.io (https://justcall.io/) and helpwise.io (https://helpwise.io/) and the vision is to build a portfolio of contact centre offerings.
About the Role
SaaS Labs is looking for an enthusiastic Sales Development Representative to join its Sales Development team. You will play a key role in driving new business by qualifying inbound leads and supporting various marketing-led campaigns.
You will report to the Sales Lead, however, feedback and coordination of resources with the sales and direct marketing teams are vital to success in this area. You will also provide support to the sales and the marketing teams as needed.
Responsibilities
- Qualify and develop inbound sales leads
- Respond to product queries on the chat channel
- Schedule demos between AEs and qualified prospects
- Run email campaigns to generate new sales prospects
- Drive attendance for marketing-led campaigns and events
- Cold calling efforts may be required to execute specific outbound campaigns
- Complete accurate tracking of communication with current and potential customers in the CRM
Basic Qualifications
- 1-2years’ experience in Lead Generation or Inside Sales at a SAAS company
- Bachelor’s Degree required
- Fluency in English
Preferred Skillsets
- Experience working with SalesForce.com or any other CRM
- Phone and interpersonal communication skills as well as organizational skills
- Experience working in global markets (US, UK & EMEA, ANZ & APAC) is a plus
- Experience with cold calling is a plus
About SaaS Labs
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What are we looking for?
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• In-depth knowledge of Linux: RedHat, CentOS, Debian, etc.
• Hands-on experience with MySQL and/or MariaDB
• Exposure to opensource platforms like Openstack, Citrix Xen, KVM, OpenNAS, FreeNAS, CryptoNAS, PFSense, OPNSense, etc
• Exposure to Shell, Perl, and/or Python scripting
• Working knowledge of RAID (Hardware / Software), ZFS, NFS and LVM
• Solid knowledge of protocols such as DNS, Web Services, LDAP, eMail Services and SNMP
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• Has a passion for innovation and working in a start-up environment with Good communication skills
What will you be doing!
• We are looking for game-changers who are confident to use their talent to make a difference.
• Proactively maintain and develop all Linux infrastructure technology to maintain a 24x7x365 uptime service
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- Create support and training documents for internal and external users
POSITION: Sales Executive
QUALIFICATION: Degree in Management, Business or Related Field
EXPERIENCE: Fresher/Experience
GENDER: Male
JOB DISCRIPTION:
- Faster Learning Ability passion for Sales
- Knowledge of CRM or Sales Management
- Negotiating Techniques and Marketing Tactics
LOCATION: Pondicherry
Summary
A techno-project lead within Moonraft holds the responsibility of running a project from a technical and management perspective. The incumbent is expected to have a strong technical know-how and guide and mentor the team on the technical deliverables. In addition to this, a project lead will liase with stakeholders, not limited to clients, to ensure a successful delivery of the project.
Responsibilities
Identifying, assessing and implementing next-gen product solutions; liaising with business partners to unearth needs and requirements
Coordinate with internal resources and third parties/vendors for the flawless execution of projects. Ensure that all projects are delivered on-time, within scope and within budget
Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
Develop a detailed project plan to track progress and report and escalate to management as needed
Define the Development framework, reusable templates based on the organisation repository and past experience and provide guidance to the team in coding as per design
Manage the work allocation to the teams.
Analyse requirements for feasibility with regards to implementation and work closely with the
solution architect/technical architect on the framework, technology stack
Take a hands-on approach in projects to be able to pitch in at various stages of the project from
a technical perspective.
Manage the relationship with the client and all stakeholders
Perform risk management to minimise project risks
Create and maintain comprehensive project documentation
Mentor team members in project teams with respect to product and domain skills on projects.
Work towards training the teams on relevant skills for the project and conduct 1:1, seek feedback
and address concerns.
Qualification and Experience
BE degree with 4 to 6 yrs of experience in IT sector and at least 1 yr experience in leading teams and managing projects.
Requirements
Strong communication, problem-solving and decision-making skills with ability to effectively communicate . Ability to build strong collaborative business relationships
Ability to negotiate and apply skills to exercise influence over others decisions without express authority and influence change
Demonstrated experience in project management and building project plans and presentations Solid understanding of product pricing and financial concepts. Ability to think both tactically and
strategically
Strong technical understanding and foundation is a must
Ability to take complete ownership of the assigned task or project. Experience in Stakeholder management.
About Moonraft
We are here to advance the human experience through design-driven innovation. Design, to us, is all about creating new meanings, while art is about self-expression and emotive appeal. Bringing these two creative disciplines together and operating at their intersection with business and technology, we drive business innovations with differentiating customer experience. We place the human at the centre, bringing quantitative and qualitative techniques together to develop consumer insights. Our techno-creative team, bridging consumer insights, business understanding, and advanced technology skills, then builds humanistic technology solutions.
We believe experimentation is at the core of every innovation. Radical innovation, in our view, is just an event recognised in hindsight when a number of trial-and-error attempts spark off a breakthrough. Our approach embraces rapid prototyping and empirical evidence in everything we do. As the name says, we are Moonraft Innovation Labs, driving innovation through experimentation.
"Rafters", who inhabit Moonraft, recognize ideas as the boss. They live by imagination, simplicity, and speed. Our egalitarian culture and environment are designed for rafters to thrive and deliver elegant solutions for complex problems.
Notice period less than 30 days .