
Job Title: Sales Development Representative
Location: India –Noida, Bengaluru, Remote
Shift: Global (Territory Specific)
Job Function: Sales
Employment Type: Full Time
Company:
SaaS Labs, founded in 2016, is a fast-growing company in the software as a service “SaaS” industry focusing on the cloud contact centre space. The cloud contact centre space is a fast-growing market with an addressable opportunity of $24B globally and is expected to witness explosive growth in the next few years. Bootstrapped since inception, the firm recently closed a large venture capital round from two large global funds The firm has two core products for now - justcall.io (https://justcall.io/) and helpwise.io (https://helpwise.io/) and the vision is to build a portfolio of contact centre offerings.
About the Role
SaaS Labs is looking for an enthusiastic Sales Development Representative to join its Sales Development team. You will play a key role in driving new business by qualifying inbound leads and supporting various marketing-led campaigns.
You will report to the Sales Lead, however, feedback and coordination of resources with the sales and direct marketing teams are vital to success in this area. You will also provide support to the sales and the marketing teams as needed.
Responsibilities
- Qualify and develop inbound sales leads
- Respond to product queries on the chat channel
- Schedule demos between AEs and qualified prospects
- Run email campaigns to generate new sales prospects
- Drive attendance for marketing-led campaigns and events
- Cold calling efforts may be required to execute specific outbound campaigns
- Complete accurate tracking of communication with current and potential customers in the CRM
Basic Qualifications
- 1-2years’ experience in Lead Generation or Inside Sales at a SAAS company
- Bachelor’s Degree required
- Fluency in English
Preferred Skillsets
- Experience working with SalesForce.com or any other CRM
- Phone and interpersonal communication skills as well as organizational skills
- Experience working in global markets (US, UK & EMEA, ANZ & APAC) is a plus
- Experience with cold calling is a plus

About SaaS Labs
About
Connect with the team
Similar jobs
About PrintStop Our vision is 'to transform the procurement processes of large enterprises and make happy and efficient workplaces' We are a 16-year-old bootstrapped company, profitable and growing year on year
with a team size of 120. We have carved our niche in the printing and corporate gifting industry with our products and technology-enabled platform solutions (Mandaala). We sell products that include:
1. printed products like business cards, brochures, standees, etc and
2. branded merchandise products: We have logo branding capabilities using technologies like Laser engraving, UV printing, embroidery, etc on 40+ product categories like apparel, bottles, pens, backpacks, etc
Mandaala by PrintStop is a SaaS-based platform for Enterprises and it automates the order-to-delivery workflows for branded merchandise, onboarding kits, stationery, marketing collateral, corporate gifts, and a lot more. Using Mandaala’s digital portals for specific products, large organizations automate the manual effort, eliminate errors in artworks, enable inbuilt approvals, and get complete visibility of spending, thus reducing the effort required by almost 80%. We serve 2 customer segments namely SMEs (to know more visit https://www.printstop.co.in/) and large Enterprises (to know more visit
https://www.mandaala.com/) like Dr. Reddys, Infosys, Tech M, HDFC Life, Deloitte We are an ISO 9001, ISO 27001 and a Great Place to Work Certified company. Our average employee tenure is 5 years. Our people love to grow with us :)
Role Enterprise Sales Manager
The primary responsibility of this role is to convert new customers for Mandaala (the Enterprise division). This typically involves researching and reaching out to prospective companies; pitching our products and solutions and converting them. (our target market is India's top 1000 companies). The role entails engaging with senior (VP and above) stakeholders in the HR, Admin, and Marketing departments of these companies.
Location Mumbai, Pune, Chennai, Hyderabad
Key Responsibilities :
1. Research prospects in target companies
2. Reach out to senior stakeholders using various methods such as emails, social media (LinkedIn), and calls to generate meetings
3. Present and pitch Printstop's products and solutions
4. Engage and build relations with key stakeholders to be able to convert and generate new business.
5. Upsell/cross-sell to penetrate the converted account to increase wallet share
6. Manage and keep the sales data updated in an accurate and timely manner in the CRM
7. Follow the sales processes and participate in ongoing sales and product training
Exposure to working in HRTech, B2B SaaS or gifting/printing company is a plus.
Skillsets:
Primary
1. Self-starter / Self-drive
2. Self Confidence (Senior stakeholder management)
3. Persuasion
4. Business Acumen: Understand customer - product - value proposition
5. Solution / Value-based selling
6. Executive Level Communication (spoken, verbal, listening)
7. Strong attention to detail
8. Strong project/task management
9. Strong time management skills with the ability to multitask
Secondary
1. Negotiation skills
2. Using sales tools, AI & CRM
3. Presentation skills
About Product :
Instanodes:
Instanodes is a leading provider of Web3 infrastructure, offering robust and scalable solutions for blockchain developers and businesses. Our mission is to simplify the complexities of blockchain technology, enabling our clients to focus on building innovative and disruptive applications. We are passionate about empowering the decentralized future and are seeking a talented and driven Product Manager to join our team.
About the Role:
We are looking for an experienced and entrepreneurial Product Manager to lead the growth and development of Instanodes. You will be responsible for the overall product strategy, roadmap, and execution, with a keen focus on driving P&L, securing fundraises, and shaping the long-term vision of the product. You will work closely with engineering, marketing, sales, and leadership to ensure Instanodes remains at the forefront of the Web3 infrastructure landscape.
Responsibilities:
- Product Strategy & Roadmap: Define and champion the product vision, strategy, and roadmap for Instanodes, aligning with the company's overall goals and objectives.
- Market Analysis & Competitive Intelligence: Conduct in-depth market research, analyze competitor offerings (Zeeve, Alchemy, Quicknode, etc.), and identify opportunities for differentiation and growth.
- User Research & Customer Understanding: Deeply understand the needs and pain points of Web3 developers and businesses through user research, customer interviews, and data analysis.
- Product Development & Execution: Translate user needs into detailed product specifications and user stories, prioritize features, and manage the product backlog. Collaborate closely with engineering to ensure timely and high-quality product delivery.
- Go-to-Market Strategy & Launch Planning: Develop and execute go-to-market strategies for new product features and releases.
- Growth & Metrics: Define and track key performance indicators (KPIs) to measure product success. Analyze product usage data to identify areas for improvement and growth.
- P&L Management: Own the P&L for Instanodes, focusing on revenue generation, cost optimization, and profitability.
- Fundraising: Support fundraising efforts by developing compelling investment materials, presenting to investors, and contributing to due diligence processes.
- Team Leadership & Collaboration: Foster a collaborative and high-performing product team environment. Mentor and guide junior product team members.
Qualifications:
- 5+ years of experience in product management, with a focus on B2B SaaS or infrastructure products.
- Strong understanding of blockchain technology, Web3 concepts, and the decentralized ecosystem.
- Familiarity with the competitive landscape of Web3 infrastructure providers (Zeeve, Alchemy, Quicknode, etc.).
- Proven track record of successfully launching and growing products.
- Excellent analytical and problem-solving skills.
- Strong communication, interpersonal, and presentation skills.
- Experience with agile development methodologies.
- Experience with P&L management and fundraising is a plus.

We are looking for a Sr. Drupal Developer primarily responsible for back-end/module development.
- 5 + years experienced Drupal professional having develop/architect experience in Drupal 7, 8 and 9 platforms.
- Ability to perform complex Drupal development tasks including custom module development using the Drupal API system and hooks from major Drupal core systems
- Responsible for designing and implementing new features and functionality, establishing and guiding the websites architecture, ensuring high-performance and availability, and managing all technical aspects of the CMS. Work closely with front-end developers and customers to ensure an effective, visually appealing, and intuitive implementation.
- Ability to perform complex Drupal development tasks including custom module development using the Drupal API system and hooks from major Drupal core systems.
- Develop code by adhering to the Drupal, security and accessibility standards.
- Strong RESTful API development and experience in consuming the micro service
- Ability to architect enterprise Drupal solutions including data, display, and information architecture
- Advanced site-building experience including deep familiarity with Drupal modules such as CTools, Views, and Panels
- Experience creating custom Drupal modules
- Experience building responsive websites using Drupal CMS, HTML/HTML5, CSS/CSS3, and JavaScript/jQuery
- Knowledge of PHP, PHP files and theme functions, and knowledge of the Drupal theme layer
- Through understanding of the Software Development Lifecycle (e.g. Requirements, Design, Development, Testing) and exposure to Agile or iterative SDLCs
- Proficiency in SQL and relational databases such as mySQL, Postgres, etc.
- Proficiency in using Version Control System such as Git or SVN
- Works with stakeholders to execute technical & business objectives for the WCMs web properties. Collaborates with web designers, web developers & content editors to build high-quality, secure, standards-compliant web applications/sites & experiences
- Prioritizes, tracks, and documents feature requests, enhancements, and bugs. Communicates frequently with project teams to maintain situational awareness
- Conducts software testing and release activities
- Experience with Docker and CI/CD tools such as Travis, Jenkins

Skills/Experience/Knowledge:
- Bachelor's degree in technology (B Tech) or master's in computer application (MCA) or related field with minimum 6 years’ experience in mobile development
- Experience with React Native Framework, and one or more native coding languages for Android (Java/Kotlin) or IOS (Swift / Objective-C)
- Demonstrated experience developing, testing, maintaining, and releasing both Android and IOS apps into production using Appstore Connect and Google Console
- Experience with secure and/or managed API development and integration.
- Experience in using Jenkins, Gradle, Fastlane or Bitrise or similar frameworks.
- Experience with REST, AJAX, JSON & web services.
- Experience with Google Firebase, Google Performance and Google Analytics, including their use in resolving technical issues in the field.
- Experience with mobile payment integration, such as Apple Pay or Google Wallet
- Understanding of NFC and various payment solutions (wallet, virtual card, open payments) on Android and iOS platforms
- Familiarity with camera and scan features, geolocation of consumer and commercial devices
- General enthusiasm for SCRUM, well-demonstrated knowledge of SDLC practices, and teamwork.




Job Description:
Are you a fun loving and passionate to be a part of Global Innovator team? Are you planning to grow your career, which enhance your skills in technology? A career at SmartDocs can open many doors for you in the world of technology. If you are looking for a company that is dedicated to your ideas, recognizes you for your unique competency & contributions and provides a fun, flexible and delightful work atmosphere.
Then, we are the right place to ignite your passion. We are totally committed about our employees, our Clients & Customers, our work culture and especially our technology. We are an organization who encourages new ideas of employees through collaboration and creativity.
We are seeking for a dedicated individual to join SmartDocs Business Solutions. The candidate will work with the product development team and must be a subject matter expert in-order to deliver the best practices; an ideal candidate must possess excellent business skills with outstanding communication, professionalism & leadership and must have minimum 3 - 6 years of experience in JAVA as a full stack developer.
Desirable Skills & Expertise:
v Minimum 3 – 6 years of experience as a full stack developer (Preferable from product based entity). At least a year of experience in managing a team is mandatory.
v Master’s or bachelor’s degree in Engineering (CSE / IT / MCA / Software) are preferred.
v Work exp. in Java, Frame-works like : Spring, Spring boot; J2EE technologies like Servlets, JSP and Web Application Server is mandatory.
v Strong skills in HTML, Java Script, XML, CSS and Mango DB.
v Product development in Linux environment is an added advantage.
v Possesses intellectual humility; smart, driven, creative and able to learn things from slipups, willing to raise others up.
v Excellent Communication & Analytical skills with integrated professionalism at all levels.
Key Responsibilities:
Ø The role is responsible for designing, coding and deploying of high-performance applications.
Ø Deep expertise and hands on experience as a Core JAVA Developer.
Ø Team Management, Excellent interpersonal, Communication and effective organizational skills and solid technical skills.
Ø Should be able to communicate effectively with both technical and non-technical personnel.
Ø Excellent trouble shootings & problem-solving skills.
Ø Experience with SDLC from requirement analysis through testing and deployment.
Ø Must be an expert in technologies like J2EE, JSP, Servlets, Web Application, HTML, Java Script, XML, CSS, Mango DB and JAVA frameworks – Spring boot.
Ø Develop and maintain strong product knowledge.
Ø Guide the clients through various stages of the project and transition to support organization.
Ø Review existing business processes and participate in the Process Improvement Program.
SmartDocs, provides equal employment opportunity to all its employees and all qualified applicants for employment without regard to their race, caste, religion, color, ancestry, marital status, gender, sexual orientation, age, nationality, ethnic origin or disability. Our resource policies shall promote diversity and equality in the workplace while encouraging the adoption of international best practices.
We are looking for you if you are inspired by the vision of building India's first global premium beauty house which is dynamic and beautifully crafted with consumer centric and world class Clean Beauty products.
Overall objective of the Role:
Develop, own, drive and implement the overall e-commerce strategy to ensure revenue growth through increased customer acquisition, conversion and AOV . This will incorporate digital marketing strategy including PPC, SEO, affiliate, email and social media marketing.
Responsibilities
• Develop and manage own website (and sub-sites) by working closely with the IT team, the E-commerce / Website Manager and external agencies
• End-to-end ownership of strategic and operational initiatives for paid marketing campaigns including budgeting, tracking, creative production, landing page optimisation etc.
• Develop a model of iterative testing and optimisation of all campaigns to drive efficiency in paid spends
• ideate and execute strategies for keyword optimisation, campaign restructuring, improved retargeting of the users
• Develop and manage customer relationship with eCommerce platforms such as Amazon, Nykaa, Myntra etc.
• Develop and implement customer acquisition strategy, including: SEO, PPC, affiliate, social, print advertising, direct marketing and leafleting, as well as emerging channels
• Optimize customer acquisition costs, sales and brand experience
• Manage overall website performance and online trading and ensure continuous improvements to the website
• Measure and report performance of all digital marketing campaigns, and assess against ROI, ROAS and KPIs
• Identify trends and insights, and optimize spend
• Forecast and correlate sales
• Conduct regular and in-depth analysis of our customer trends and patterns and act on this analysis to inform short, medium and long termstrategy
• Manage the annual marketing budget (customer acquisition and e-commerce) with regular review and reporting on ROI of each activity
• Support brick and mortar retailers through in-store and online sales initiatives to most effectively promote their products in an omnichannel methodology, to capitalize on cutting edge trends in these rapidly evolving markets.
Work Experience:
•Experience with eCommerce marketplace such as Amazon, Flipkart, Myntra
•5+ years of experience in digital marketing
Skills & Competencies required:
• Credible and extensive experience of leading e-commerce and digital marketing in a commercial environment - preferably consumer goods
• A strong understanding of current online marketing strategies and best practices
• Understanding of retail and online business development.
• Strong understanding of Affiliate and Social MediaMarketing
• Ability to travel required
• Experience in building an online-first brand is a plus
• Must have experience in working with tech team in developing brand website for product sales and partnered with social media influencers to review the platform and merchandise
• Ability to collaborate with multiple internal teams to create strategies and plans to maximize sales of managed accounts.
Experience:
5+ years
Experience of working in D2C brands/ cosmetics & clothing brands preferred
-Maintaining a positive, empathetic and professional attitude toward customers at all times.
-Responding promptly to customer inquiries.
Acknowledging and resolving customer complaints.
- Ensure customer satisfaction and provide professional customer support.
-Follow company process accurately and efficiently Experience.
- Identifying, generating, and qualifying leads of Educational Institutes through a mix of cold calls by using social media tools at the general disposal
- Fixing a virtual meeting with these potential prospects, identifying their pain points, presenting
- Companys offerings to them and ultimately onboarding them as our partners.
- Thus, the incumbent will be responsible for the entire sales cycle- Right from lead generation to onboarding the educational institutes.
- Once an institute is onboarded, the incumbent will act as a relationship manager and will ensure a seamless customer experience throughout his association with the company.
- Constantly identifying the potential to upsell to existing clients through giving the BEST post-sales service to the client.
What’s there for you?
- The chance to live a true startup life and do things from scratch thereby gaining an enriching experience.
- Platform to showcase your talent as a city lead and grow into a state head in no time
- Lucrative incentives are paid EVERY MONTH and not at the end of a quarter or a year.
- An opportunity to work directly with FOUNDERS OF the company and thereby be a part of the foundation/core team.
Key Competencies:
- EXCELLENT interpersonal, presentation, and communication skills.
- GO-GETTER ATTITUDE.
- Extremely high passion for sales.
- High resilience- Ability to bounce back instantly even after multiple rejections.
- Potential and Mindset to live a true- startup life.
- Ability to build and maintain Client Relationships.
- Strong Negotiation Skills.
- Ability to prospect and identify potential opportunities.
- Passion for Education and Technology.
Evaluation Buckets:
The candidate would be evaluated on the following criteria:
- MINDSET
- INTENT
- Sales Acumen
- Presentation and Communication Skills
- Stability
- Flexibility
- Past Experience


