Job Title: Sales Development Representative
Location: India –Noida, Bengaluru, Remote
Shift: Global (Territory Specific)
Job Function: Sales
Employment Type: Full Time
Company:
SaaS Labs, founded in 2016, is a fast-growing company in the software as a service “SaaS” industry focusing on the cloud contact centre space. The cloud contact centre space is a fast-growing market with an addressable opportunity of $24B globally and is expected to witness explosive growth in the next few years. Bootstrapped since inception, the firm recently closed a large venture capital round from two large global funds The firm has two core products for now - justcall.io (https://justcall.io/) and helpwise.io (https://helpwise.io/) and the vision is to build a portfolio of contact centre offerings.
About the Role
SaaS Labs is looking for an enthusiastic Sales Development Representative to join its Sales Development team. You will play a key role in driving new business by qualifying inbound leads and supporting various marketing-led campaigns.
You will report to the Sales Lead, however, feedback and coordination of resources with the sales and direct marketing teams are vital to success in this area. You will also provide support to the sales and the marketing teams as needed.
Responsibilities
- Qualify and develop inbound sales leads
- Respond to product queries on the chat channel
- Schedule demos between AEs and qualified prospects
- Run email campaigns to generate new sales prospects
- Drive attendance for marketing-led campaigns and events
- Cold calling efforts may be required to execute specific outbound campaigns
- Complete accurate tracking of communication with current and potential customers in the CRM
Basic Qualifications
- 1-2years’ experience in Lead Generation or Inside Sales at a SAAS company
- Bachelor’s Degree required
- Fluency in English
Preferred Skillsets
- Experience working with SalesForce.com or any other CRM
- Phone and interpersonal communication skills as well as organizational skills
- Experience working in global markets (US, UK & EMEA, ANZ & APAC) is a plus
- Experience with cold calling is a plus
Shubham Vishwakarma
Full Stack Developer - Averlon
About SaaS Labs
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Job Summary
We are looking for a proactive and customer-focused Incident Management Associate to oversee the end-to-end management of production incidents and ensure timely restoration of IT services. The ideal candidate will coordinate with cross-functional technical teams, drive incident resolution, facilitate stakeholder communication, and minimize business impact through effective incident management practices.
This role requires working in a 24x7 rotational support environment, including weekends and holidays, as per business requirements.
Key Responsibilities
- Manage the complete lifecycle of Major and High-Priority Incidents from identification through resolution and closure.
- Lead incident bridge calls and coordinate with application, infrastructure, cloud, network, database, and support teams to expedite resolution.
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- Monitor incident queues and prioritize issues based on business impact and urgency.
- Provide regular status updates to business stakeholders, customers, and senior leadership during critical incidents.
- Coordinate technical teams to identify workarounds and restore services as quickly as possible.
- Conduct post-incident reviews (PIRs), document root causes, corrective actions, and lessons learned.
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- Ensure compliance with ITIL Incident Management processes and organizational governance.
- Support change implementation activities and assess potential impacts during planned maintenance windows.
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Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
- 2–5 years of experience in Incident Management, IT Operations, Service Delivery, or Production Support.
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- Excellent communication, coordination, and stakeholder management skills.
- Ability to work effectively under pressure in a fast-paced operational environment.
- Willingness to work 24x7 rotational shifts, including weekends and public holidays.
Required Technical Skills
- ITSM Tools: ServiceNow, BMC Remedy, Jira Service Management, or equivalent.
- Monitoring Tools: Splunk, Dynatrace, AppDynamics, Datadog, Grafana, SolarWinds, or similar.
- Ticketing and Incident Tracking Systems.
- Microsoft Office Suite (Excel, PowerPoint, Word).
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- Familiarity with Linux/Windows environments, networking, databases, and enterprise applications is an advantage.
Preferred Qualifications
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- Exposure to cloud-based applications, microservices, APIs, and DevOps environments.
- Knowledge of Change Management, Problem Management, and Release Management processes.
- Experience working with global teams across multiple time zones.
Preferred Certifications
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- ITIL Intermediate (Good to have)
- Microsoft Azure Fundamentals / AWS Cloud Practitioner (Good to have)
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Angular (2+)
React.js
JavascriptFull Stack Java Software Engineer
Remote
Experience: 5+yrs
Must have Skills :
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kotlin,scala
PyCharm, VS Code
IntelliJ & Web Consoles
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Location: Pune, India
FlytBase is seeking a webflow developer to take ownership of our flagship product’s website, FlytNow. This person will also be responsible for managing the workflows in collaboration with the design, marketing operations, and demand generation teams. This is a key role in establishing the foundations of scale and growth for FlytBase.
About FlytBase:
FlytBase is a deep-tech startup that provides hardware-agnostic software solutions to automate and scale drone operations. It is the world’s first Internet of Drones Platform (IoD) that allows seamless & cloud-connected deployment of intelligent drone fleets for a variety of business applications. The team comprises young engineers and designers from top-tier universities such as IIT-B, IIT-KGP, University of Maryland & Georgia Tech, and with deep expertise in drone technology, computer science, electronics, and robotics.
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Experience/Skills:
● 0+ years of relevant work experience.
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Good to have:
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Compensation:
This role comes with an annual CTC that is market competitive and depends on the quality of your work experience, degree of professionalism, culture fit, and alignment with FlytBase’s long-term business strategy.
Perks:
● Fast-paced Startup culture
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· Selling IT Services & Products over the phone and achieve the targeted sales numbers & value, set quality parameters
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· Strictly adhere to the process requirements
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· Business Knowledge Process Knowledge
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Behavioral
· Values – Integrity / Honesty / Respect
· Communication – Oral & Written skills / Listening
· Executive Presence
· Business / Telephone Etiquette
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· Empathy
· Self-driven / Initiative
· Ability to manage stress
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Hood is a new-age anonymous social network.
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Role & Responsibilities
- Prepare graphics for marketing, PR material
- Prepare graphics for in-app announcements
- Is an expert in at least three of these Photoshop, Illustrator, Xd, After effects, Sketch, Figma, Indesign or Canva.
Qualifications
- Bachelor's degree in Graphic Design or a related field
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What happens after you apply?
Step 1: Within 7 days of your application our wholesome, original & expressive - our People Team will reach out to you for a quick chat.
Step 2: Within 4-6 days of chatting with the People Team, you will get a call from someone from your future team to discuss the job role.
Step 3: If all goes well, we’ll schedule a call with your future manager to deep dive into the role with you and for you to show off your skills through a small task.
Step 4: After a quick interaction with the People Team, If our vibes match, a quick call with our Founders.
Step5:If we mutually enjoy the 4 steps, we onboard you with a big smile :)
NOTE
At any step, if things don't work out, we will proactively send out an email. You are welcome to
ask for detailed feedback and re-apply in the future.
We prefer [Passion>Skills>Education]
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7. You will manage communication across our community groups such as (FB, Instagram, Sharechat, Telegram and Twitter) which includes posting, replying to comments, and answering queries.
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10. You will be collaborating with other teams (Marketing, Sales and Product) in order to develop user journeys to implement effective marketing campaigns.
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REQUIRED MARKETING SKILLS and TOOLS:
1. Analytics Tools (Google Analytics, Mixpanel, Amplitude, CleverTap, etc.)
2. Marketing Tools (Branch, Moengage, Webengage, marketo, customer.io and Ad Managers of Facebook, Instagram, Sharechat, Youtube, Google, etc.)
3. Community Building & Management (Messaging, Texting, Posting, emailing, etc.)
4. Copy writing, Content Creation, User Research, A/B testing, Brand building, PR.
5. Collaboration, Partnership, Teaming up
6. Customer Obsession, Growth mindset, Learning attitude
7. Leadership Traits (Empathy, Self-motivated, Goal-oriented, Biased-To-Action, Taking ownership)
DESIRABLE EXPERIENCE and EXPOSURE:
1. Managing B2C go-to-market campaigns, preferably within an Ed-Tech company.
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4. Excellent communication skills in order to interface with customers and collaborate in a cross-functional team environment.
5. Experience in market research and A/B testing.
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Machine Learning (ML)
Deep Learning
Pythono Strong Python development skills, with 7+ yrs. experience with SQL.
o A bachelor or master’s degree in Computer Science or related areas
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o experience with AWS Cloud on data integration with S3.
o Hands on Development experience with Python and/or Scala.
o Experience with SQL and NoSQL databases.
o Experience in using data modeling techniques and tools (focused on Dimensional design)
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o Have experience working with one or more of the public cloud providers i.e. AWS, Azure or GCP
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ML
MOdelling
Python
SQL
Azure Data Lake, dataFactory, Databricks, Delta Lake
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- Knowledge on different Adapters/Configurations
Preferred Skills:
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- BizTalk 360
- C# or any Programming language basics
- Azure DevOps (CI/CD)
PHP
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon