Job Title: Sales Development Representative
Location: India –Noida, Bengaluru, Remote
Shift: Global (Territory Specific)
Job Function: Sales
Employment Type: Full Time
Company:
SaaS Labs, founded in 2016, is a fast-growing company in the software as a service “SaaS” industry focusing on the cloud contact centre space. The cloud contact centre space is a fast-growing market with an addressable opportunity of $24B globally and is expected to witness explosive growth in the next few years. Bootstrapped since inception, the firm recently closed a large venture capital round from two large global funds The firm has two core products for now - justcall.io (https://justcall.io/) and helpwise.io (https://helpwise.io/) and the vision is to build a portfolio of contact centre offerings.
About the Role
SaaS Labs is looking for an enthusiastic Sales Development Representative to join its Sales Development team. You will play a key role in driving new business by qualifying inbound leads and supporting various marketing-led campaigns.
You will report to the Sales Lead, however, feedback and coordination of resources with the sales and direct marketing teams are vital to success in this area. You will also provide support to the sales and the marketing teams as needed.
Responsibilities
- Qualify and develop inbound sales leads
- Respond to product queries on the chat channel
- Schedule demos between AEs and qualified prospects
- Run email campaigns to generate new sales prospects
- Drive attendance for marketing-led campaigns and events
- Cold calling efforts may be required to execute specific outbound campaigns
- Complete accurate tracking of communication with current and potential customers in the CRM
Basic Qualifications
- 1-2years’ experience in Lead Generation or Inside Sales at a SAAS company
- Bachelor’s Degree required
- Fluency in English
Preferred Skillsets
- Experience working with SalesForce.com or any other CRM
- Phone and interpersonal communication skills as well as organizational skills
- Experience working in global markets (US, UK & EMEA, ANZ & APAC) is a plus
- Experience with cold calling is a plus
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