Product Specialist

Job Title: Lead Data Architect (AI & Cloud)

Company: Risosu Consulting

About the Role

Risosu Consulting is hiring a Lead Data Architect / Crew Manager for one of our global clients in the Cloud, Data & AI space. This role focuses on designing scalable data architectures and driving AI-led transformation across modern cloud platforms.

Key Responsibilities

• Design data strategies, architectures, and scalable cloud solutions
• Build and optimize data pipelines, data lakes, and warehouses
• Collaborate with cross-functional teams to enable AI/ML use cases
• Lead client engagements and translate business needs into data solutions
• Mentor and manage a team of consultants as a Crew Manager

Requirements

• 5+ years of experience in Data Architecture / Engineering
• Strong expertise in cloud platforms (GCP/AWS/Azure)
• Experience with data modeling, ETL, and data governance
• Exposure to tools like BigQuery, dbt, Airbyte, or Power BI
• Strong communication skills and stakeholder management

Why Join via Risosu?

• Opportunity to work on high-impact global projects
• Fast-growing, entrepreneurial environment
• Clear growth path with learning & certification support
• Work with cutting-edge Cloud, Data & AI technologies

If you’re passionate about building scalable data systems and leading teams, let’s connect.

Skills :-

● Prior experience in business development in IT sales

● Excellent communication and interpersonal skills

● Strong negotiation and presentation skills

● Ability to build relationships with clients and understand their needs

● Bachelor's degree in Business Administration or related field

● Proficiency in MS Office and CRM software

Role Description

● Providing full support to clients.

● Understanding their queries and solving their issues

● Coordinating with Technical team to discuss client’s issue

● Emailing the client and providing chat support

● Making prospect and introduce the company’s product in the market.

● Business Development Executive will be responsible for identifying business growth opportunities, building client relationships, and driving revenue generation through sales strategies.

Interview Process:

There will be 2 round of interview -

1) Online

2) Face to face

Salary: As per the market and performance in the interview

We are pleased to inform you that we have multiple job openings available exclusively for local candidates from Morbi or nearby areas.

If you or anyone in your network residing in Morbi is actively seeking a job opportunity, we encourage you to apply or share this information further.

Location: Morbi

The End User Support (EUS) / IT Service Desk Team Leader role is like project manager of this entire project. He/She will be responsible for managing and supervising the entire end-user support operations, ensuring high-quality service delivery in accordance with the agreed Scope of Work (SoW) and defined SLAs.

1. Team Management & Supervision

o   Manage the daily operations of the End User Support Engineers, Helpdesk Coordinator, and Network Technician.

o   Allocate tasks, monitor performance, and ensure coverage across all shifts or locations (as applicable).

o   Review ticket queues, ensure timely response/resolution, and minimize escalations.

2. Service Delivery Oversight

o   Ensure all support services (incident, request, configuration) are delivered as per agreed Service Level Agreements (SLA).

o   Monitor open tickets and proactively address delays or recurring issues.

o   Take necessary action on recurring & repeat issue to fix the permanently.

o   Conduct regular service quality reviews and corrective action planning.

3. Technical Assistance & Escalation Support

o   Provide Level 2/3 technical support to the support team on hardware, software, AD, antivirus, networking, and IT asset management.

o   Guide the team in resolving complex issues and ensure user satisfaction.

o   Coordinate with internal IT teams and vendors for issue resolution, patching, installations, or upgrades.

4. IT Asset Management Control

o   Ensure all IT assets supported by the team (laptops, desktops, printers, attendance systems, conference devices, network items, CCTV) are:

o Properly tagged, recorded, and updated in the IT Asset Management Tool.

o Compliant with asset tracking and audit policies.

5. Process Implementation & Improvement

o   Implement and maintain Incident Management, Request Fulfillment, and Change Management processes in ManageEngine (ServiceDesk Plus) in coordination with IT and vendor teams.

o   Define workflows, categories, escalation paths, SLAs, and approval hierarchies as per ITIL best practices.

6. Software Licensing & Compliance

o   Ensure awareness of software licensing policies and usage.

o   Support the team in maintaining compliance with licensing limits and software audit readiness.

7. Team Motivation & Skill Development

o   Motivate the team and maintain high morale and work discipline.

o   Identify skill gaps and coordinate internal/external training to upskill the support team.

o   Promote a culture of continuous improvement, accountability, and customer satisfaction.

8. Reporting & Communication

o   Prepare and share daily, weekly & monthly reports on ticket trends, SLA compliance, asset updates, and team performance.

o   Conduct regular review meetings with internal IT stakeholders and vendor managers.

o   Act as the first point of contact for escalations from business users and management.

Requirements:

• 2+ years of experience (4+ for Senior Data Engineer) with system/data integration, development or implementation of enterprise and/or cloud software Engineering degree in Computer Science, Engineering or related field.
• Extensive hands-on experience with data integration/EAI technologies (File, API, Queues, Streams), ETL Tools and building custom data pipelines.
• Demonstrated proficiency with Python, JavaScript and/or Java
• Familiarity with version control/SCM is a must (experience with git is a plus).
• Experience with relational and NoSQL databases (any vendor) Solid understanding of cloud computing concepts.
• Strong organisational and troubleshooting skills with attention to detail.
• Strong analytical ability, judgment and problem-solving techniques Interpersonal and communication skills with the ability to work effectively in a cross functional team.

About Visdum

Visdum is the world’s leading SaaS Solution for Sales Compensation Management.

Founded in 2020 by ex-Oracle Executives who have 50+ years of experience in the IT

industry, we’re an early-stage SaaS startup with a mission to democratize sales

commissions.

Visdum helps Finance, Revenue Operations, and Sales teams manage and optimize sales

incentive compensation process, giving real-time visibility to payouts and a decrease in

calculation errors. Visdum helps SaaS teams around the world save hundreds of hours by

automating commissions and drive higher sales revenue with a motivated sales team.

Our Impact So Far

13+ Countries Served

$50M+ Commissions Processed

We achieved all of this with a nimble team of 15

Job Role: Content Marketer

Location: Noida, India OR Remote

The Opportunity

We are seeking a highly skilled React.js Developer with 2-3 years of experience to join our dynamic

team. The ideal candidate will be responsible for developing high-quality web applications using

React.js and will be able to work collaboratively with other developers, designers, and project

managers.

Responsibilities

● Develop high-quality, responsive web applications using React.js

● Collaborate with cross functional teams to define, design, and ship new

features

● Write clean, maintainable, and efficient code

● Ensure the technical feasibility of UI/UX designs

● Optimize web applications for maximum speed and scalability

● Implement automated testing and deployment processes

● Participate in code reviews and provide constructive feedback to other

developers

● Stay up-to-date with emerging trends and technologies in front-end

development

Requirements

● 2-3 years of experience in React.js development

● Thorough understanding of React.js and its core principles

● Strong proficiency in JavaScript, HTML, CSS and related web technologies

● Understanding of RESTful API design and implementation

● Familiarity with version control systems (Git, SVN, etc.)

● Strong problem solving skills and attention to detail

● Excellent communication and collaboration skills

● Experience with popular React.js workflows (such as Flux or Redux)

● Familiarity with code versioning tools.(such as git)

● Experience with modern build pipelines e.g., Webpack

Requirements:

• Installing and configuring software, hardware and networks. •Administrate infrastructure, including firewalls, databases, malware protection software and other processes

•Provide technical support for hardware/software issues and resolve help desk requests

•Monitor the system daily and respond immediately to security or usability concerns.

•Upgrade systems with new releases and models and ensuring security and efficiency of IT infrastructure.

•Constant finetuning of the OS for improving the performance of the system.

•Coordinating with OEM support teams in case of any dockets raised and ensure the issues are resolved.

•Provisioning Operational support and troubleshooting the issues related to system administration.

•Perform in 24 x 7 environment in shift roaster and attend calls whenever assigned

•Must be Red Hat certified professional.

Skills Required:

•Red Hat (Primary)

•Debian

•Ubuntu

•SUSE

Job Summary

The Software Test

Engineer will work closely with members of research and development to assure that ERP products

developed meet defined high standards for quality.

The candidate will be involved throughout the development lifecycle with particular responsibility in the quality assurance

of software development

The candidate should be highly motivated, goal-oriented, have good communication skills and must have knowledge on

software testing and tools

Essential Duties & Responsibilities

Primary responsibilities include:

 Analyze the requirement and create test cases.

 Execute test cases and log/verify software defects

 Follow test process and standards defined within QA

 Demonstrate knowledge of quality assurance processes and methodology.

Qualification

 Master/ Bachelor's degree in Engineering, Computer Science, or Information Technology

 Software testing course – preferably ISTQB certified

Other Requirements:

Other Desired Experience and Skills:

CERTIFICATIONS (IF REQUIRED): ISTQB (ADDED ADVANTAGE)

 Appreciation for and a basic understanding of all quality disciplines and methodologies.

 Excellent work ethic and initiative. Self-motivated with demonstrated ability to deliver high-value products in a team

environment.

 Excellent verbal and written communication skills.

 Knowledge of Microsoft Front & Back Office applications.

 Knowledge of relational database concepts and technologies.

The Junior/ Senior Software Engineer will be a member of the development team for Supply Chain Application module suite. The Supply Chain modules includes components at various layers, including server-side, integration, supply chain planning engines and user-interface. This individual will be responsible for participating in module development and providing technical assistance to junior members of the team.

Experience and Skills:

• 4-10 years of of experience in writing software
• Strong analytical problem solving skills
• Strong Object Oriented Programming Skills. Good understanding of data structures and algorithms.
• Extensive knowledge of the Java programming language
• Understanding of software design patterns, J2EE components (EJB, JSP, Servlets), and XML
• Experience with relational databases (preferably Oracle) and Object/Relational frameworks. Should be able to write SQL queries, procedures, triggers and do basic performance tuning.
• Experience with C++ is a plus.
• Functional knowledge of supply chain management domain.
• Prior experience in development or consulting with an enterprise software vendor – preferably in supply chain planning or forecasting area.
• Experience with enterprise integration patterns & protocols, including SOAP, REST, JMS, EDI is a plus.
• Experience writing build & deployment scripts (e.g. Ant)
• Excellent communication (verbal and written) and interpersonal skills
• Systems implementation skills: requirements/process analysis, conceptual and detailed design, configuration, testing, training, support
• Some experience with a scripting language such as Python or Ruby preferred
• Some experience with newer web client technologies such as AJAX, EXTJS preferred.

Essential Functions:

• Producing design documents based on a requirements document and participating in design reviews
• Producing effort estimates
• Writing code, automated unit and functional tests, and build/deployment scripts
• Participating in code reviews
• Executing performance/scalability tests & profiling hotspots
• Collaborating with QA, Technical Operations and Production Support during the various phases of a project

Education:

BE/ BTech/ ME/ MTech in Engineering, Computer Science