Sales Cordinator

Job Description – Sales Operations Job

Title: Sales Operations Executive

Department: Sales

Role Overview

We are looking for a Sales Operations professional to support our sales team and maintain

strong relationships with existing clients. The role will be responsible for ensuring smooth

day-to-day operations, handling client queries, and managing relationships with existing

channel partners. This is an entry-level role, and freshers are welcome to apply.

Key Responsibilities

• Manage and maintain strong relationships with existing clients.

• Handle client queries and coordinate with internal teams to resolve issues on time.

• Follow up with clients to ensure timely transactions and repayments.

• Manage and maintain relationships with existing channel partners.

• Coordinate with channel partners for regular business opportunities and follow-ups.

• Coordinate with internal teams such as Credit, Operations, Risk, and Finance to ensure

smooth execution.

• Maintain accurate records of client and partner interactions.

• Ensure timely follow-up on pending documents, transactions, and other requirements.

Key Skills & Competencies

● Strong client relationship management skills

● Excellent verbal and written communication

● Good follow-up and coordination skills

● Strong problem-solving and ownership mindset

● Ability to manage multiple clients and priorities

● Understanding of lending, working capital, fintech, or financial services is preferred

● Good analytical and reporting skills

● Proficiency in MS Excel / Google Sheets

● Ability to work effectively with cross-functional teams

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups & Corporates like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, Collive, MTV, Toit, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, coders and a puppy momo, who

believe Moshi Moshi is an experience rather than a company.

Why Moshi Moshi?

The learning curve at Moshi Moshi is very high when compared to the industry average and that's primarily because you get to work with Companies / Brand managers / Marketers of different sizes and thought processes who push you to think better and faster. So, Hop on to the ride we dearly call Moshi Moshi and let's Say hello to the world.

PS:- We are also very close to a lot of food joints and breweries, so in case your manager/boss gives you a lot of work or is Expecting the Extra, you can quickly grab a recharge and continue with your

everyday life struggles. We can't do much about the manager!

Job Description:

As a Business Coordinator Intern, your role encompasses various crucial tasks aimed at ensuring smooth communication, efficient lead management, and streamlined operations within the organisation. Here's a refined draft of your responsibilities:

1. Client Communication Management:

- Act as the primary point of contact for incoming client inquiries, promptly addressing their queries and clarifying requirements.

- Utilise effective communication skills to articulate the company's offerings and provide relevant information to potential customers.

2. Lead Allocation:

- Screen the incoming leads and allocate the relevant ones to team members.

3. CRM Utilization and Notification Management:

- Maintain and update the Customer Relationship Management (CRM) platform to ensure accurate recording of client interactions and requirements.

- Manage notification systems to promptly address client inquiries and relay relevant information to the team for further action.

4. Collaboration with Finance Team:

- Establish regular communication channels with the finance team to coordinate invoice generation and payment processing for clients.

- Ensure timely follow-up on payment statuses and address any financial inquiries from clients.

5. Proposal Management and Client Engagement:

- Assist in the creation and distribution of proposals to potential clients, ensuring alignment with their needs and expectations.

- Maintain ongoing communication with clients to provide updates, address concerns, and facilitate any necessary adjustments to proposals or services.

By effectively managing client communications, streamlining lead management processes, leveraging CRM systems, collaborating with the finance team, and maintaining proactive client engagement, you play a vital role in driving business growth and fostering positive client

relationships as a Business Coordinator Intern.

About Us:

With over 10 years of experience serving 200+ clients across diverse geographies specific to real estate, we have launched a dedicated vertical for the real estate sector. Our comprehensive services are designed to support clients at every stage of their project lifecycle, from initial planning to closing sales.

Why Choose Us?

Proven Experience: Over 200 successful client engagements across diverse geographies in the real estate industry.

Holistic Service Offering: Covering every aspect of real estate marketing and sales.

Innovation & Creativity: Cutting-edge campaigns and creative assets that stand out.

Dedicated & Skilled Team: Experts passionate about driving results and fostering growth.

Role Overview:

We are looking for a proactive and detail-oriented Business Coordinator – Real Estate to manage operational coordination, business reporting, sales data management, and cash flow tracking for the real estate vertical. The ideal candidate should have strong coordination skills, excellent data management abilities, and experience in handling real estate operational processes. .

Key Responsibilities

1. Data Maintenance & Reporting

● Maintain and update all real estate business data with accuracy.

● Prepare daily, weekly, and monthly MIS reports for management.

● Generate reports related to sales, collections, inventory, and team performance.

● Ensure proper documentation and data organization across departments.

2. Inventory Data Management

● Maintain project inventory records, including unit availability, pricing, and status updates.

● Coordinate with sales and management teams for real-time inventory updates.

● Ensure inventory data is accurately updated in internal systems/software.

3. Sales Data Management

● Track leads, site visits, bookings, closures, and sales performance data.

● Maintain sales pipeline reports and team target tracking.

● Coordinate with the sales team for accurate reporting and follow-ups.

4. Collection Data Management

● Maintain customer payment and collection records.

● Track pending payments, due amounts, and payment schedules.

● Coordinate with finance and sales teams for timely collection updates.

5. Individual & Departmental Performance Tracking

● Maintain individual sales performance and target achievement data.

● Prepare departmental performance reports and dashboards.

● Support management with operational and performance analysis.

6. Software & CRM Updates

● Ensure timely updates of data in CRM and internal software systems.

● Maintain the accuracy of customer, sales, inventory, and payment records.

● Coordinate with teams to resolve discrepancies in reports or software entries.

7. Cash Flow Coordination & Management

● Assist in tracking project-wise cash inflow and outflow.

● Coordinate with finance and operations teams for payment processing and reporting.

● Maintain records related to receivables, collections, and financial coordination.

Requirements

Bachelor’s degree in Business Administration, Commerce, Management, or related field.

1–3 years of experience in coordination, operations, or MIS roles, preferably in real estate.

Strong knowledge of MS Excel, Google Sheets, and reporting tools.

Good understanding of CRM/software management and reporting processes.

Strong communication, coordination, and follow-up skills.

Ability to manage multiple tasks in a fast-paced environment.

Role Overview:

We are looking for a dynamic and articulate Pre-Sales Associate to be the first point of contact for our prospective customers. You will be responsible for lead qualification, understanding customer needs, product/service demo, proposal coordination and supporting the sales closure process.

Key Responsibilities:

1. Lead Management: Handle inbound leads from website, referrals, and social media. Qualify leads through initial calls and understand requirements of customers.

2. Client Need Analysis: Conduct discovery calls to understand expectations of the customer.

3. Pitch & Demo: Give initial presentation of our services to prospective customers virtually and in-person.

4. Proposal & Documentation: Coordinate with Research, Content and Design teams to prepare customized proposals, presentations, and MoUs.

5. CRM & Follow-ups: Maintain lead pipeline in CRM/Google Sheets, do regular follow-ups, and ensure timely closure support for the Sales Head.

6. Market Research: Track potential customers and create database of prospects state-wise.

7. Coordination: Work closely with Sales, Operations and Strategy teams for smooth handover after deal closure.

Required Skills & Qualifications:

- Excellent communication skills in English, Hindi and Kannada (Marathi/Telugu/Tamil is an added advantage)

- Strong presentation and interpersonal skills

- Proficiency in MS Office - PowerPoint, Excel, Google Suite

- Should be comfortable with targets and flexible with working hours.

Renumeration: Will be decided as per their assessment and interview and their earlier work experience if any.

We are looking for a motivated and results-driven Sales Representative to join our growing team. In this role, you will identify new business opportunities, build strong customer relationships, and drive revenue growth. The ideal candidate is a strong communicator who thrives in a fast-paced environment and is comfortable managing a full sales cycle—from prospecting to closing deals.

Who are we?

We are a fast-growing technology company building digital platforms and services for global industries that depend on reliable operations, strong coordination and seamless communication.

Our work focuses on solving complex real-world problems by bringing together software, data, automation and customer-centric workflows. We support businesses in improving efficiency, strengthening operational visibility and delivering better experiences for their customers and end users.

We are entering an exciting growth phase and are looking for people who are hands-on, commercially minded and eager to build. This is an environment where ownership, follow-through and attention to detail matter. Every customer interaction, every process improvement and every successful delivery contributes directly to the company’s growth.

Joining us means becoming part of an ambitious team that is building practical technology solutions with real business impact.

Who are we looking for?

We are looking for a new team of highly organised and commercially driven Sales Success Specialists to support our sales growth, customer onboarding and revenue operations.

This role sits at the centre of lead generation, CRM discipline, sales follow-up, customer coordination, logistics and order-to-cash execution. The ideal candidate will be comfortable making cold calls, managing data accurately, coordinating with internal teams and ensuring that every lead, order and customer interaction is followed through professionally.

This is a hands-on role for someone who enjoys sales operations, customer success and execution.

Key Responsibilities

Lead Generation and Cold Calling

• Identify, research and qualify new sales leads.
• Conduct cold calls and follow-up calls with prospective customers.
• Maintain professional communication with prospects across phone, email, WhatsApp and LinkedIn.
• Book meetings and demos for senior sales team members.
• Track lead status and next steps clearly in the CRM.

CRM and Sales Data Management

• Create, maintain and update CRM records for leads, customers, contacts, opportunities and orders.
• Ensure all sales activity, follow-ups, meeting notes and customer updates are properly logged.
• Keep customer and vessel data accurate and up to date.
• Prepare weekly sales pipeline and activity reports.
• Support sales forecasting and order tracking.

Lead-to-Order Coordination

• Support the sales team in moving leads through the pipeline.
• Follow up on proposals, pricing, commercial queries and customer confirmations.
• Coordinate internal approvals, documentation and customer onboarding requirements.
• Ensure handover from sales to delivery is clear and complete.
• Track trial accounts, pilots, activations and customer commitments.

Order-to-Cash Support

• Coordinate order confirmation, customer documentation and billing information.
• Work with finance to support invoicing, payment follow-up and revenue tracking.
• Monitor order status from confirmation through to activation and payment.
• Support renewal tracking, upsell opportunities and customer account updates.
• Maintain clear records of commercial terms, purchase orders and invoice status.

Logistics and Customer Operations

• Coordinate dispatch, delivery and tracking of any required hardware or onboarding material.
• Liaise with customers, vessel contacts, agents and internal delivery teams.
• Ensure activations, licences, customer access and support processes are completed on time.
• Help resolve operational blockers by coordinating between sales, support, finance and delivery teams.

Skills and Experience

Essential

• 0 to 5 years of experience in sales support, inside sales, customer success, sales operations or revenue operations.
• Strong communication skills, especially over phone and email.
• Comfortable making cold calls and following up with prospects.
• Good CRM discipline and attention to detail.
• Strong Excel / Google Sheets skills.
• Ability to manage multiple leads, customers and tasks at the same time.
• Commercial mindset with strong follow-through.
• Comfortable working with sales, finance, logistics and customer success teams.

Preferred

• Experience in B2B SaaS, maritime, logistics, shipping, telecoms, technology or enterprise services.
• Experience using HubSpot, Zoho, Salesforce, Pipedrive or similar CRM tools.
• Experience handling order management, invoicing coordination or customer onboarding.
• Familiarity with LinkedIn prospecting and sales outreach tools.

Ideal Candidate Profile

You are persistent, organised and commercially alert. You do not let leads go cold, data go stale or orders get stuck. You are comfortable speaking to customers, chasing updates, maintaining systems and ensuring that the full sales process runs smoothly from first contact to payment collection.

You should enjoy working in a fast-moving environment where sales, customer success, operations and finance need to work closely together.

Key Success Measures

• Number of qualified leads created and followed up.
• CRM accuracy and completeness.
• Speed and quality of lead follow-up.
• Conversion support from lead to order.
• Timely order processing and activation coordination.
• Reduction in delays between order confirmation, invoicing and payment.
• Clear reporting on sales pipeline, customer status and revenue progress.

Reporting Line

The role will report to CCO and will work closely with sales, customer success, finance and operations teams.

Why Join Us

This is an opportunity to be part of a growing technology company where sales execution, customer success and operational discipline directly contribute to business growth. The role offers strong exposure to B2B sales, customer operations, commercial processes and revenue management.

Key Responsibilities

● Handle end-to-end international sales through outbound voice calls

● Engage with prospective international customers, understand their needs, and pitch relevant products/services

● Qualify leads, manage objections, and close sales effectively

● Maintain accurate records of customer interactions and sales activities in CRM systems

● Achieve and exceed assigned sales revenue and conversion targets ● Build and nurture long-term client relationships through follow-ups and after-sales support

● Coordinate with internal teams to ensure smooth onboarding and service delivery

● Adhere to process guidelines, quality standards, and compliance requirements 

Requirements

● Minimum 6 months+ of experience in International Voice Process / Outbound Sales

● Proven experience in end-to-end sales (not limited to lead generation) ● Excellent spoken and written English with a neutral accent

● Strong negotiation, persuasion, and objection-handling skills

● Target-driven mindset with the ability to work in a fast-paced environment

● Willingness to work in the Australian shift (5:00 AM – 2:00 PM IST)

● Agile, flexible, and adaptable to business requirements Qualifications ● PUC / Graduation in any discipline What We Offer

● Fixed Monday–Friday working schedule

● Exposure to international markets and sales processes

● Performance-driven incentives and growth opportunities

● Supportive and learning-focused work environment 

Sales Executive About Hustlehub Hustlehub is a leading co-working space provider dedicated to offering dynamic, flexible, and community-driven workspaces for startups, freelancers, and established businesses. We believe in fostering collaboration and innovation by creating environments where ideas thrive.

Job Summary

We are looking for a proactive, enthusiastic, and result-oriented Sales Executive to join our growing team. This is a great opportunity for freshers who are looking to start their career in Sales, Business Development, or Client Relationship Management. You will be responsible for generating leads, interacting with potential clients, conducting site visits, understanding their workspace requirements, and supporting the team in converting leads into clients. Freshers are highly recommended to apply. Candidates with 0–6 months of experience in sales, business development, customer service, or related fields can also apply.

Key Responsibilities:

● Generate and follow up on leads through inbound and outbound sales activities.

● Connect with prospective clients and understand their workspace requirements.

● Conduct site tours and explain Hustlehub's workspace offerings. ● Recommend suitable workspace solutions based on client requirements.

● Maintain accurate records of leads, follow-ups, and client interactions in the CRM.

● Coordinate with internal teams to ensure a smooth client experience. ● Assist in preparing proposals and supporting the sales team in closing deals.

● Build and maintain positive relationships with prospective and existing clients.

● Follow up consistently with leads and ensure timely communication. ● Stay updated on market trends, competitor activities, and co-working industry developments.

● Work towards achieving individual and team sales goals. Requirements:

● Bachelor's degree in Business Administration, Marketing, Commerce, or any related field.

● Freshers are highly encouraged to apply. 

Key Responsibilities

1. Generate leads and make cold calls and reference calls to arrange a meeting for discussion.
2. Develop a growth strategy to bring financial gains and delighting clients.
3. Suggest ways and means to endorse the products and services of the organization.
4. Keep a close tab on the strategic moves made by the competitors.
5. Maintain and manage records of sales, revenue, collections, invoices and others.
6. Build long-term association with the existing clients and prospects.
7. Nurture the subordinates to turn into thorough professionals.
8. Prepare bespoke sales contracts
9. Attend conferences, exhibitions and fairs to promote the company’s offerings.
10. Develop new markets and regions to promote the products and services of the organization.
11. Align personal goals with the vision and key objectives of the organization.

Key Attributes

1. Excellent communication skills and interpersonal skills.
2. Thorough knowledge of the products and services and about the markets.
3. Flair to research and keep a tab on changing trends.
4. Ability to build relationships
5. Good Listener.
6. Absolute Professional attitude
7. Effective Negotiation skills.
8. Willing to travel and must possess two/four-wheeler
9. Inspiring team player
10. A true go getter
11. If you feel that you may handle the responsibilities most efficiently and effectively and possess the characteristics mentioned, we would love to hear from you.

Candidate Preference: Female candidates preferred. Candidates should have strong communication skills, a customer-focused approach, and the ability to handle consumer sales inquiries effectively.

Key Responsibilities

1. Lead Management and Sales Conversion

Contact leads generated through the company website, Meta advertisements, WhatsApp, online marketplaces, partner networks, and creator campaigns.

Respond promptly to incoming enquiries through phone calls, WhatsApp, and email.

Understand customer requirements and recommend appropriate products based on their needs and budget.

Explain product features, pricing, applications, and usage accurately.

Handle objections relating to pricing, product suitability, functionality, and installation.

Convert qualified leads into orders through website checkout, payment links, or relevant sales channels.

2. Follow-ups and Pipeline Management

Follow up consistently with interested prospects, undecided customers, and abandoned-cart leads.

Maintain accurate records of leads, customer interactions, follow-up dates, and sales outcomes.

Update the CRM or lead-tracking system regularly.

Re-engage previous enquiries during promotional campaigns and festive offers.

Ensure every assigned lead is tracked and has a clear next step.

3. Customer Relationship Management

Deliver a professional and positive customer experience throughout the sales journey.

Coordinate with the operations team on order confirmation, delivery updates, and customer requirements.

Follow up with customers after purchase to understand their experience.

Encourage satisfied customers to share reviews, testimonials, and referrals.

Escalate product or service issues to the relevant team and follow up until resolution.

4. Sales Reporting and Marketing Support

Achieve monthly sales and lead-conversion targets.

Track daily calls, connected conversations, follow-ups, conversions, and pending leads.

Prepare regular sales reports for the reporting manager.

Share customer feedback, common objections, FAQs, and lead-quality insights with the marketing team.

Support partner and creator campaigns by engaging and converting the leads they generate.

Key Performance Indicators (KPIs)

Performance will be assessed based on:

Monthly sales revenue against assigned targets.

Lead-to-order conversion rate.

Response time for new enquiries.

Number and quality of customer conversations.

Follow-up consistency and pipeline management.

Customer experience and issue resolution.

CRM accuracy and timely reporting.

Average order value and relevant product upgrades or bundles.

Candidate Requirements

Must Have

1–4 years of experience in inside sales, tele-sales, or consultative B2C sales.

Proven ability to achieve sales targets and convert enquiries into orders.

Strong verbal communication and persuasion skills in English and Hindi. Knowing Tamil / Kanada is a plus