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Sales Coordinator | IT Sales | Female Candidates| Delhi
An IT Company
Sales Coordinator | IT Sales | Female Candidates| Delhi
An IT Company's logo

Sales Coordinator | IT Sales | Female Candidates| Delhi

at An IT Company

Agency job
via DMAG
1 - 6 yrs
₹2L - ₹3L / yr
Delhi, Gurugram, Noida
Skills
Sales
Sa
IT
We are looking for Sales Coordinator ( Female Candidates). The person will be responsible for selling IT Products/Services and managing sales activities. If required the person has to visit B2B Clients . 50% Office Job, 50% Field Job
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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HighLevel Inc.
at HighLevel Inc.
1 video
31 recruiters
Keerthy Nair
Posted by Keerthy Nair
Remote only
1 - 3 yrs
Best in industry
Customer Success

About HighLevel: 

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.


Our Website - https://www.gohighlevel.com/

YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/


Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.


Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.


Who You Are:

As an Advisor your sole responsibility is positioning yourself as the subject matter expert on software business growth through the effective use of technology. The Advisor utilizes their expertise in business process/change management and software technologies by implementing software best practices and ensuring adoption and success with HighLevel software. Including detailed onboarding playbooks and building relationships with customers, business needs, and company.


Requirements:

  • Listen and fully understand customer requirements and ‘pain points’ and translate customer requirements into implementation plans.
  • Develop, coordinate, and execute implementation/upgrade/conversion project plans, task schedules, and resource activities to ensure on-time and effective project delivery.
  • Design, create and manage applications, and software integration/migration deployments.
  • Implementation services are delivered within scope or manage any changes in project scope, plans.
  • Identify potential issues and collaborate with leadership when needed, to develop contingency
  • Working with other departments and personnel to ensure information on customer needs are communicated.
  • Follow up relentlessly with lagging or non-engaging accounts to ensure they implement HighLevel successfully in their business.
  • Assist in Educational webinars, workshops, and more.
  • Staying up to date with product features and releases.
  • Identifies opportunities to streamline procedures, enhance revenue and improve product efficiency.
  • Updates customer journey playbooks.
  • Demonstrate technical acumen to convert plans into workable solutions.
  • Communicate a passion for customer success with a team player attitude.
  • Monitor, anticipate, and exceed customer adoption and usage metrics (i.e., renewals and net promoter scores).
  • Conduct analysis of approved customer content and create a transition plan or migration plan.
  • Advise customers on best practices, risks, and changes that impact institutional processes and timelines.
  • Responsible for driving consulting milestones and achieving the agreed-upon implementation
  • schedule.
  • Provide guidance to customers to address critical and/or outstanding issues impacting the
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  • Actively lead the consulting engagement throughout the implementation.
  • Drive collaboration between internal functional teams and customers to achieve milestones and deliverables.
  • Handle basic support requests during the implementation phase.
  • Develop a strong rapport with new accounts to ensure they are enthusiastic about HighLevel and set up for long-term success.
  • Always looking for ways to improve our onboarding delivery.
  • Maintain product knowledge and consistent education.
  • Cross-training with other success functions.
  • Other duties may be assigned and/or modified as business needs change

Responsibilities:

  • Associate degree or equivalent work experience and a minimum of two years of Customer success/software implementation/consulting experience or technical support.
  • 2-3 years of experience using HighLevel or other similar vertical solutions.
  • Strong skills, tact and diplomacy in dealing with sensitive customer issues, with exceptional follow-through ability and communication skills.
  • Ability to handle multiple tasks in a fast-paced environment.
  • Knowledge of internal systems preferred (HighLevel, Freshdesk, etc.).
  • Strong understanding and proficiency in software solutions and professional service offerings.
  • 2+ years of customer consulting work experience preferred.
  • 2+ years of marketing experience is a plus!
  • Strong verbal and written communication skills.
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  • Great communication skills, verbal, written, and presentation capabilities with both customers and leadership.
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  • Ability to handle the ambiguity that arises from time to time in a dynamic and fast-paced collaborative work environment.
  • Strong analytical and organizational skills with superior attention to detail.
  • Ability to produce high-quality documents, SOP’s and customer journey Playbooks.
  • Strong computer literacy, including MS Office Suite, Internet applications, and comfort and ability

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Right Human Nutrition PVT LTD
RighthumanNutritionPVTLTD RHN
Posted by RighthumanNutritionPVTLTD RHN
Ahmedabad
0 - 2 yrs
₹1L - ₹1.5L / yr
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PPT
Telesales

Job Description:

We are looking for a dedicated and enthusiastic Customer Support Executive / Customer Service Representative to join our team. The ideal candidate should be passionate about customer service, possess strong communication skills, and have a keen eye for detail. Whether you're a seasoned professional or a fresh graduate eager to jumpstart your career, we welcome you to apply!


Key Responsibilities:

📞 Customer Support:

👉🏻 Provide exceptional customer service through email, WhatsApp, calls, and chatbots.

👉🏻 Address and resolve customer inquiries and complaints regarding products and dispatch.

👉🏻 Assist customers with product information, order status, and other related queries.


📲 Communication:

👉🏻 Maintain positive and professional behavior with customers at all times.

👉🏻 Respond promptly to customer queries and ensure all interactions are recorded accurately.

👉🏻 Use multiple communication channels (Mail/WhatsApp/Call/Bot) to manage customer interactions.


😇 Issue Resolution:

👉🏻 Identify and resolve customer issues efficiently.

👉🏻 Escalate complex issues to the appropriate departments when necessary.

👉🏻 Follow up with customers to ensure their concerns are resolved satisfactorily.


🛒 Order Management:

👉🏻 Assist customers with order placements, modifications, and cancellations.

👉🏻 Coordinate with the dispatch team to track orders and provide updates to customers.

👉🏻 Handle product returns, exchanges, and refunds as per company policies.

✍🏻 Product Knowledge:

👉🏻 Maintain in-depth knowledge of Right Human Nutrition’s products and services.

👉🏻 Provide accurate information to customers about product features, benefits, and usage.


Requirements:

🖥 Technical Skills:

👉🏻 Familiarity with customer service tools and software.

👉🏻 Basic knowledge of CRM systems.

👉🏻 Proficiency in using communication tools like email, WhatsApp, and call systems.


👩‍💼Experience:

👉🏻 Minimum of 1-2 years of experience in customer service or support roles (preferred).

👉🏻 Experience in handling customer queries through multiple channels (Mail/WhatsApp/Call/Bot).


👨‍💼Personal Attributes:

👉🏻 Strong problem-solving skills.

👉🏻 Ability to work independently and as part of a team.

👉🏻 High level of integrity and professionalism.

👉🏻 Patience and empathy in dealing with customer concerns.


How to Apply:

Please fill this form to apply for the job: https://forms.gle/4twmj2jd1iVuyoTc8 

We look forward to welcoming a new member to our dynamic team!

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Appitsimple infotek Pvt. Ltd.
Kiran Guwalani
Posted by Kiran Guwalani
Remote only
0.6 - 4 yrs
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Troubleshooting
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Live chat
chat process
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Headquartered in Ahmedabad, Appitsimple is better known for its innovative "Digital Products" - SoftwareSuggest and CallHippo. It is an IT company that has been revolutionizing & simplifying the way organizations do business since Jan 2014.

 

 

ApiItsimple is an all-remote organization with a team of 150+ members. With over 300 customers of SoftwareSuggest and 2000+ customers of CallHippo, AppItSimple has a dominant presence over the globe.

URL: https://appitsimple.com/about" target="_blank">https://appitsimple.com/about

 

 

Product: CallHippo.

URL: https://callhippo.com/" target="_blank">https://callhippo.com/

 

 

CallHippo was launched in 2017. It is an intelligent VoIP (voice over Internet protocol) service provider for business organizations and call centers. The main objective behind launching CallHippo was to provide easy-to-adopt, cost-effective, scalable, and accessible phone systems to businesses. Customized pricing plans24/7 available support, and innovative top-of-the-line features make CallHippo stand out from market competitors. With 2000+ customers across 25+ countries, the company is just getting started and is sure to scale greater heights in the future.

 

Appitsimple prides itself on a flexible work environment that empowers employees to be key decision-makers to grow personally and professionally. The company strives to develop leaders through an active mentoring program and skill development initiatives. An inclusive workplace, Appitsimple encourages freedom, and independent thinking and aims to create thought leaders in the business ecosystem.

 

Experience- 0.6-3 years

 

The Job Description for Customer Support Executive:-

 

1)Work on chats and Tickets

2)Maintain a mean response time of less than 1 minute since it is live chat support

3)Chat Quality score should not be less than 4/5

4)Close maximum support tickets in a month

5)Resolve queries with utmost efficiency to facilitate customer retention.

 

Requirements

 

1)Experience in Tech Support

2)Experience with troubleshooting

3)Hands-on knowledge in providing support for any kind of application software

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Software Company
Software Company
Agency job
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skill iconPython
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Terraform
Linux/Unix

Required skills

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skill iconAndroid Development
skill iconiOS App Development

Full Stack Engineer ( React Native)

Experience: 1- 5 Years

Work Location: Hyderabad

Skillset: React Native, Node JS, React, MongoDB & AWS


If you have it in you to build dynamic web architecture, APIs and databases in a stimulating, fast-paced environment, then please give us a shout out. You will be a part of an extremely passionate team at Goldstone that is researching and creating smart solutions based on next-gen cognitive technologies.

You will get a chance to work on exciting projects at our state-of-the-art office, grow along with the company and be fruitfully rewarded for your efforts!


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• Minimum 1 years of experience in React Native.

• Integration of Rest APIs in react native.

• Firm grasp of the JavaScript and Typescript language and its nuances, including ES6+ syntax

• Knowledge of functional and object-oriented programming

• Ability to write well-documented, clean JavaScript code

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• Experience with performance testing and optimization.


Responsibilities:

You’ll

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• You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure.

• Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

• Build pixel-perfect, buttery smooth UIs across both mobile platforms.

• Leverage native APIs for deep integrations with both platforms.

• Diagnose and fix bugs and performance bottlenecks for performance that feels native.

• Reach out to the open-source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.

• Maintain code and write automated tests to ensure the product is of the highest quality.

• Transition existing React web apps to React Native.

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As part of the Aurum PropTech Development Team, the person will be responsible for working with the Development Manager and assisting with all functions of software coding and design. You will be working closely with other developers, UX designers, business, and systems analysts. You will be responsible for Developing, Testing, and Analyse programming applications in the Agile method. Analyse and rectify software errors and present precise status reports on time.

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KEY SKILLS:  
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Cloud environments (AWS,Azure…)  
Good Database knowledge (Oracle/ MySQL)  
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Providing technical solution to the requirements.  
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Fibonalabs
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Koushik Karthik
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Bengaluru (Bangalore)
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  • Research accounts, identify key players and generate interest.
  • Creating, maintain and expand the database of prospects.
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altDex
at altDex
1 recruiter
Ankitt Gaur
Posted by Ankitt Gaur
NCR (Delhi | Gurgaon | Noida)
1 - 5 yrs
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skill iconJavascript
skill iconHTML/CSS
skill iconAngular (2+)
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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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