Sales Assoicate

Role Description

We are seeking a full-time AI Developer specializing in Generative AI and Large Language Models (LLMs) to join UpSolve Solutions in Mumbai. This client-facing, on-site role involves designing, developing, and deploying AI models, specifically focusing on GenAI and LLMs. The AI Developer will leverage expertise in machine learning, natural language processing, and data science to build cutting-edge AI solutions that drive business innovation and solve complex challenges.

Qualifications

• Proficiency in Python
• Strong projects in Flask + JS
• Excellent problem-solving, critical thinking, and analytical skills
• Strong communication and presentation skills, with the ability to convey technical concepts to non-technical stakeholders
• Bachelor's or Master’s degree in a relevant field (e.g., Computer Science, Artificial Intelligence, Data Science)

Responsibilities:

• Inquisitive Research: Conduct extensive market research, identifying problematic areas and solutions to our clients' offerings.
• Strategic Content Planning: Develop an exhaustive content calendar on a weekly/monthly basis, ensuring our clients' narratives are consistently shared on social media handles.
• Meaningful Content Creation: Create meaningful content that promotes different offers and other creative aspects of our clients' stories on social media platforms.
• Campaign Management: Plan and execute social media campaigns to boost brand awareness and engagement, aligning with our clients' narratives.
• Digital Marketing Support: Provide unconditional support to our digital marketing team, assisting them in their day-to-day activities and amplifying our clients' narratives.

You'll Be a Perfect Fit If You Have:

• Inquisitive Nature: You have an inquisitive nature, staying up-to-date with social media trends and exploring innovative ways to increase followers and engagement.
• Enthusiasm: Enthusiasm for social media and content creation, bringing new ideas to enhance our clients' narratives.
• Team Player: You are someone who can take one for the team, collaborating effectively to amplify our clients' stories on social media.

Total working Experience 

3 to 6 years

Job Location 

Bangalore

Key accountabilities include: 

• Must have 5+ years of experience in 
• Secure web application development using Angular 7+
• Integrating the web application with REST APIs
• Strong logical problem-solving skill
• Must have strong knowledge in debugging the Angular application and REST APIs
• Must have strong knowledge in Data structure, Algorithms and Object-Oriented Programming
• Must have worked on IIS webs server and Angular
• Must have knowledge in data encryption and decryption algorithm using certificates & troubleshooting, SHA-256
• Good in web application debugging and troubleshooting.
• Good web application error log analysis 

Skills

• Angular version 7+
• TypeScript
• JavaScript
• IIS / Tomcat / NGINX
• Data Structure

Location - Hyderabad

Technical Expertise

Mandatory:

• Should be a team player with at least 8 years of provensystem administrator/pre-sales experience.
• Should have deep technical knowledge and real-world usage ofapplication and operating system environments.
• Should have strong knowledge of windows/Linux operatingsystems.
•  Should have knowledge on networking concepts, network devices(VPN), security concepts (MFA), network protocols, filesystems & AAA.
•  Should have strong knowledge in any one Desktop Virtualization Technologies (Citrix Apps & Desktop / VMware Horizon / WVD/ MS RDP etc.).
•  Should be proactive, self-motivated and should be able to partnerclosely with the sales Account Manager.
•  Should have ability to map customer’s requirement to thecompany product.
•  Good to have expereince in RFP.
•  Should be aware about Telugu, Hindi, Engilsh language.
•  Should be able to articulate the advantages and disadvantages of the offerings based on real- world example.
•  Should have the ability to conduct conversations with prospective clients and convey both technical and business merits of our solutions.  Should be willing to travel to customer location based on requirement.  Troubleshoot issues, resolve technical challenges, and ensure successful deployment and integration of the digital workspace solution.  Collaborate with cross functional teams, including support, engineering, and project management, to address customer needs and concerns.

Role and Responsibilities:

•  Learn & certify in on the Company's products.
•  Post certification, one should be able to articulate anddescribe company products during presentations & white-boarding sessions with customer.
•  Good knowledge of the competitive product mainly in VDI andVPN (remote access) domain.
•  Should conduct interactive demonstrations remotely or physically.
•  Pre-sales Account management and presentation.
•  Solution Designing, sizing, and deployment of Accopsproducts and related 3rd party products.
•  Prepare competitive study documents andarchitecture documents.
•  Build, improve and maintain high standard of pre-sales andpost-sales support.
•  Create knowledgebase around the product, including KBarticles, tutorial videos creation, FAQs, best practices documents.
•  Manage customer expectations and demonstrate a strongfollow-up on customer’s inquiries.
•  Give technical training to partner’s sales and pre-sales team.
•  Industry Knowledge
•  Understanding of industry trends, challenges, and best practices related to digital workspaces, remote work, and workforce transformation.
•  Familiarity with compliance regulations, security considerations, and data privacy requirements in relation to digital workspace solutions.

• Good to have:
•  Pre-sales experience in a Startup preferably in the VDI,VPN, MFA, MDM, Azure, AWS etc.
•  Prior knowledge of Accops products.
•  Knowledge in solution designing/ Solution architecture.
•  Customer interactions at management level.
•  Knowledge of windows server/windows
• 10/RDS license.
•  Prior experience in drafting RFP and understanding about process in RFP and GEM portal
•  Implementation of one or more of products mentioned in Technical skill requirement. 

Requirements

• We are looking for a great JavaScript developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). 

• You will ensure that these components and the overall application are robust and easy to maintain. - You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.

Skills And Qualifications

• Good understanding of advanced JavaScript libraries and frameworks  ReactJS or Vue JS
• Developing new user-facing features using React.js 
• Experience with popular React.js workflows (such as Flux or Redux)
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model 
• Thorough understanding of React.js and its core principles 
• Knowledge of isomorphic React is a plus - Familiarity with RESTful APIs 
• Knowledge of modern authorisation mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools - Experience with common front-end development tools such as Babel, Webpack, NPM, etc. 
• Ability to understand business requirements and translate them into technical requirements
• Building reusable components and front-end libraries for future use
• Proficient understanding of web markup, including HTML5, CSS3
• Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
• Good understanding of asynchronous request handling, partial page updates, and AJAX

• Proficient understanding of cross-browser compatibility issues and ways to work around them.
• Proficient understanding of code versioning tools, such as Git / Mercurial / SVN
• Research new technology trends, come up with suggestions and roll out the same
• Expertise in building UI for cross-platform web application.
• Ability to write high-performance, reusable code for UI components.
• Must be a self-starter with a passion to stay current with the newest online technologies.
• Passion for performance debugging and benchmarking
• Excellent communication and problem solving skills. 

4-5 years of overall experience in software development.
- Experience on Hadoop (Apache/Cloudera/Hortonworks) and/or other Map Reduce Platforms
- Experience on Hive, Pig, Sqoop, Flume and/or Mahout
- Experience on NO-SQL – HBase, Cassandra, MongoDB
- Hands on experience with Spark development,  Knowledge of Storm, Kafka, Scala
- Good knowledge of Java
- Good background of Configuration Management/Ticketing systems like Maven/Ant/JIRA etc.
- Knowledge around any Data Integration and/or EDW tools is plus
- Good to have knowledge of  using Python/Perl/Shell

Please note - Hbase hive and spark are must.

• Track & effectively address queries with timeliness and accuracy.
• Answer incoming queries over phone and emails

• Resolve any customer complaints in a prompt and professional manner.
• Collaborate to ensure customer satisfaction.

• Should be able to work, manage & maintain the CRM software.
• Coordinate with internal managers for updating data
• Maintain complete and accurate customer correspondence data.