Business Development

Sr Support Services Analyst

Company Summary :

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com

Business Summary :

Deltek’s award winning Support Services team provides best-in-class assistance to Deltek’s customers across the world via phone, chat and email. Our team is comprised of a group of diverse, collaborative and passionate professionals who come from varying industries, backgrounds and professions. Our diversity and passion is our strength, so however you identify and whatever background you bring, we invite you to explore our team as a potential next step in your career!

External Job Title :

Sr Support Services Analyst

Position Responsibilities :

Position Overview: We are seeking a dynamic and knowledgeable Support Services Analyst to join our team. This individual will play a crucial role in providing in-depth troubleshooting and support to our clients using Deltek Vantagepoint. The ideal candidate will have advanced accounting knowledge and experience with one of Deltek's Professional Services ERP solutions (Ajera, ComputerEase, Vantagepoint, Vision) is a plus. 

Key Responsibilities: 

• Provide expert-level support to clients using Deltek Vantagepoint, addressing complex issues and customizing workflows. 
• Utilize advanced accounting knowledge to assist clients with their inquiries and troubleshooting needs. 
• Collaborate with clients, engineers, product managers, and senior staff to resolve issues efficiently. 
• Document all client interactions and solutions in our case tracking system. 
• Participate in ongoing training to stay updated with the latest features and best practices of Deltek Vantagepoint. 
• Mentor and assist junior analysts with inquiries and case resolutions. 
• Leverage AI tools to enhance support efficiency and effectiveness. 

Qualifications :

• 4+ years of experience in a support role, preferably with Deltek Vantagepoint or other Deltek ERP solutions. 
• Advanced knowledge of accounting principles and practices. 
• Strong problem-solving and troubleshooting skills. 
• Excellent communication skills, both written and verbal. 
• Ability to work effectively in a remote, collaborative team environment. 
• Experience with AI tools and technology is a plus. 
• A proactive and positive attitude, with a willingness to learn and grow within the organization. 

Location: Hyderabad

Work Mode: Hybrid (2 days WFO)

Experience Required: 4.5+ years

Notice Period: Immediate Joiners Preferred

Employment Type: Full-Time

Mandatory Requirements:

• 4.5+ years of experience in Java Development
• Hands-on experience with AWS in a production environment
• Must be available to join immediately
• Must be willing to work in Hybrid mode from Hyderabad

Technical Skill Requirements:

• Strong hands-on experience in Core Java, Spring Boot, and Microservices
• Solid understanding of OOP concepts, Multithreading, and REST APIs
• Practical knowledge and experience working with AWS services like EC2, Lambda, S3, RDS, SNS, etc.
• Familiarity with CI/CD tools and version control systems (Git)
• Good knowledge of SQL and NoSQL databases
• Ability to write clean, efficient, and well-documented code

Key Responsibilities:

• Design, develop, and maintain scalable Java-based backend applications
• Implement and integrate AWS services to ensure scalability and reliability
• Collaborate with cross-functional teams including QA, DevOps, and Front-end developers
• Optimize application performance and troubleshoot issues in a timely manner
• Participate in code reviews, sprint planning, and team discussions
• Ensure best practices in code quality, security, and documentation
• Handle deployments and production support if needed

We are seeking a skilled MERN Full Stack Developer to join our dynamic team. The ideal candidate will be proficient in both front-end and back-end technologies and possess a passion for developing high-quality web applications. As a MERN Full Stack Developer, you will be responsible for designing, developing, and maintaining robust web applications using the MERN stack.

Responsibilities:

• Collaborate with cross-functional teams to define, design, and ship new features.
• Develop user-facing features using React.js.
• Build reusable components and front-end libraries for future use.
• Design and implement responsive user interfaces.
• Develop and maintain server-side architecture using Node.js and Express.js.
• Integrate data storage solutions using MongoDB.
• Implement RESTful APIs and GraphQL for efficient communication between front-end and back-end systems.
• Optimize applications for maximum speed and scalability.
• Implement security and data protection measures.
• Troubleshoot and debug issues across the entire stack.
• Stay up-to-date with emerging technologies and best practices.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience).
• Proven experience as a Full Stack Developer or similar role.
• Strong proficiency in JavaScript and its modern ES6+ syntax.
• Extensive experience with React.js and its core principles.
• Experience with popular React.js workflows (such as Flux or Redux).
• Solid understanding of server-side development using Node.js and Express.js.
• Experience with NoSQL databases, particularly MongoDB.
• Familiarity with RESTful APIs and GraphQL.
• Knowledge of authentication and authorization mechanisms.
• Experience with version control systems (e.g., Git).
• Excellent communication and collaboration skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong problem-solving skills and attention to detail.

Preferred:

• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud).
• Knowledge of containerization and orchestration technologies (e.g., Docker, Kubernetes).
• Familiarity with CI/CD pipelines.
• Experience with testing frameworks (e.g., Jest, Mocha).
• Understanding of Agile methodologies.

About Us

Aura is developing a platform to help companies/communities mint, buy, trade and sell NFTs in the easiest manner possible. Developing a state of the art store front customized to the community and a user friendly interface to unlock the digital growth of companies in the gaming, art, music, etc space by leveraging the power of NFTs. We are assembling a high performing team from the tech ecosystem to build this product and compete with the likes of NBA TopShot.

Requirements:

• Integration of user-facing elements developed by a front-end developers with server side logic
• Building reusable code and libraries for future use
• Optimization of the application for maximum speed and scalability
• Implementation of security and data protection
• Design and implementation of data storage solutions

Skills and Qualifications:

• 2+ years of experience in Node.js. Basic understanding of front-end technologies and platforms, such as JavaScript, HTML5, and CSS3
• Good understanding of server-side CSS preprocessors, such as LESS and SASS
• Integration of multiple data sources and databases into one system
• Management of hosting environment, including database administration and scaling an application to support load changes
• Understanding differences between multiple delivery platforms such as mobile vs desktop, and optimizing output to match the specific platform
• Implementing automated testing platforms and unit tests
• Proficient understanding of code versioning tools, such as Git
• Proficient understanding of security principles
• Understanding of “session management” in a distributed server environment
• Must have an understanding of SQL and NoSQL databases like Postgres, MySQL, Mongodb etc.
• Must have an understanding of Cloud: AWS or GCP
• Must have a good understanding of data structures and Algorithms

Benefits:

• Work on the cutting edge of blockchain technology and the upcoming use-case of NFTs (Non Fungible Token)
• Be a part of an early stage startup with funding from founders of Polygon

As a UI Developer with 2+ years of experience

Strong with Javascript/ Typescript with good understanding of DOM

Experience with UI frameworks such as React/ Angular/ VueJS 

Good with CSS/ SCSS/ SASS and handling responsive UI development

Experience using standard UI frameworks such as bootstrap, bulma, material ui etc

Ability to split code into logical components with impetus towards writing reusable components/ styles

Experience with handling state management, separation of layers with the right kind of abstraction 

• To appoint Block Sales Manager in their respective Districts.
• To manage sales operations in assigned district to achieve revenue goals.
• To supervise sales team members on daily basis and provide guidance whenever needed.
• To identify skill gaps and conduct trainings to sales team.
• To work with team to implement new sales techniques to obtain profits.
• To assist in employee recruitment, promotion, retention and termination activities.
• To conduct employee performance evaluation and provide feedback for improvements.

Hiring For

Front-End Engineer - I / II / III

Radical is a platform connecting data, medicine and people -- through machine learning, and usable, performant products. Software has never been the strong suit of the medical industry -- and we are changing that. We believe that the same sophistication and performance that powers our daily needs through millions of consumer applications -- be it your grocery, your food delivery or your movie tickets -- when applied to healthcare, has a massive potential to transform the industry, and positively impact lives of patients and doctors. Radical works with some of the largest hospitals and public health programmes in India, and has a growing footprint both inside the country and abroad. 

As a Full Stack Engineer at Radical, you will:

• Work closely with all stakeholders in the healthcare ecosystem - patients, doctors, paramedics and administrators - to conceptualise and bring to life the ideal set of products that add value to their time
• Write code on the front-end, the back-end and anything it takes to solve the problems and delight users both internally and externally
• Build systems which have an extraordinary emphasis on capturing data that can help build better workflows, algorithms and tools
• Work on high performance systems that deal with several million transactions, multi-modal data and large datasets, with a close attention to detail

We’re looking for someone who has:

• Familiarity and experience with writing working, well-documented and well-tested code in at least two of the following: React/Redux (preferred), NodeJS (preferred), Golang and Python
• Proficiency in the features of the language they are using, with knowledge of standards and best practices (Eg: ES2015 and above, Python 3.5 and above, React Hooks/HOC/Redux)
• Knowledge of databases, and familiarity with REST API patterns
• Experience integrating with a wide variety of external tools and services
• Experience navigating AWS and leveraging appropriate services and technologies rather than DIY solutions (such as hosting an application directly on EC2 vs containerisation, or an Elastic Beanstalk)

It’s not essential, but great if you have:

• An established track record of building systems from scratch
• Experience with microservices and decomposition of monolithic architectures
• Proficiency in automated tests
• Proficiency with the linux ecosystem
• Experience in deploying systems to production on cloud platforms such as AWS
• Experience in TypeScript
• Meaningful open source contributions 

The position is open now, and we are onboarding immediately. 

Please write to us with an updated resume, and one thing you would like us to see as part of your application. This one thing can be anything that you think makes you stand apart among candidates: it can be an interesting hobby project that you’ve self-hosted, a research paper that’s been published, a collection of blog posts you’ve written, a repository you maintain, or your contributions to a major library. 

Radical is based out of Delhi NCR, India, and we look forward to working with you!

We're looking for people who may not know all the answers, but are obsessive about finding them, and take pride in the code that they write. We are more interested in the ability to learn fast, think rigorously and for people who aren’t afraid to challenge assumptions, and take large bets -- only to work hard and prove themselves correct. You're encouraged to apply even if your experience doesn't precisely match the job description. Join us.