The Sales Assistant provides administrative and operational support to the sales team, contributing to the achievement of sales targets and enhancing customer satisfaction. This role involves handling customer inquiries, processing orders, managing sales records, and assisting with various sales-related tasks.
Responsibilities:
- Customer Support:
- Respond to customer inquiries via phone, email, and in person.
- Provide information about products and services.
- Address customer complaints and resolve issues promptly.
- Maintain positive customer relationships.
- Order Processing and Administration:
- Process sales orders accurately and efficiently.
- Prepare sales quotations and proposals.
- Maintain and update customer databases and sales records.
- Generate sales reports and summaries.
- Track order status and ensure timely delivery.
- Sales Team Support:
- Assist sales representatives with administrative tasks.
- Prepare sales presentations and marketing materials.
- Coordinate sales meetings and appointments.
- Manage sales-related correspondence.
- Assist with sales events and promotions.
- Inventory Management:
- Monitor inventory levels and report discrepancies.
- Assist with stock checks and inventory audits.
- Ensure adequate stock levels for sales activities.
- Data Entry and Reporting:
- Accurately enter sales data into CRM systems.
- Generate regular sales reports and analyses.
- Maintain organized sales files and records.
- Communication:
- Communicate effectively with sales team members and other departments.
- Relay important information to sales representatives.
- Maintain professional communication with customers.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Full Stack Developer - Averlon