SR. BUSINESS DEVELOPMENT ASSOCIATE (BDA)

Responsibilities:

• Build customer facing solution for Data Observability product to monitor Data Pipelines

• Work on POCs to build new data pipeline monitoring capabilities.

• Building next-generation scalable, reliable, flexible, high-performance data pipeline capabilities for ingestion of data from multiple sources containing complex dataset.

•Continuously improve services you own, making them more performant, and utilising resources in the most optimised way.

• Collaborate closely with engineering, data science team and product team to propose an optimal solution for a given problem statement

• Working closely with DevOps team on performance monitoring and MLOps

Required Skills:

• 3+ Years of Data related technology experience.

• Good understanding of distributed computing principles

• Experience in Apache Spark

•  Hands on programming with Python

• Knowledge of Hadoop v2, Map Reduce, HDFS

• Experience with building stream-processing systems, using technologies such as Apache Storm, Spark-Streaming or Flink

• Experience with messaging systems, such as Kafka or RabbitMQ

• Good understanding of Big Data querying tools, such as Hive

• Experience with integration of data from multiple data sources

• Good understanding of SQL queries, joins, stored procedures, relational schemas

• Experience with NoSQL databases, such as HBase, Cassandra/Scylla, MongoDB

• Knowledge of ETL techniques and frameworks

• Performance tuning of Spark Jobs

• General understanding of Data Quality is a plus point

• Experience on Databricks,snowflake and BigQuery or similar lake houses would be a big plus

• Nice to have some knowledge in DevOps

Position: Client Operations Specialist

Overview: The Client Operations Specialist at Brainayan plays a crucial role in managing client relationships, ensuring smooth execution of training programs, and providing exceptional customer service. This role involves coordinating with various departments, handling client inquiries, and ensuring all operational aspects of client engagements are executed flawlessly.

Key Responsibilities:

1. Client Relationship Management:

• Act as the primary point of contact for clients, addressing their needs and concerns promptly.
• Build and maintain strong, long-lasting client relationships through regular communication and follow-ups.
• Understand clients' business objectives and align Brainayan's services to meet those goals.

1. Program Coordination and Execution:

• Coordinate with internal teams (training, content, marketing, etc.) to ensure seamless delivery of training programs.
• Schedule and manage training sessions, ensuring all logistical aspects are handled efficiently (venue booking, trainer availability, etc.).
• Ensure all pre-training and post-training materials are prepared and distributed to clients.

1. Operational Support:

• Manage travel and accommodation arrangements for trainers and staff as required.
• Oversee the preparation and distribution of training materials, toolkits, and other necessary resources.
• Ensure all operational tasks related to training sessions are completed on time and to a high standard.

1. Client Communication:

• Provide regular updates to clients on the progress of their training programs.
• Gather feedback from clients and participants to continuously improve service delivery.
• Handle any client issues or complaints promptly, escalating to higher management if necessary.

1. Data Management and Reporting:

• Maintain accurate records of client interactions, program details, and feedback 
• Prepare and present reports on program performance, client satisfaction, and operational efficiency.
• Analyze client data to identify trends and areas for improvement in service delivery.

1. Process Improvement:

• Identify opportunities to streamline and improve operational processes.
• Work with cross-functional teams to implement best practices and enhance overall client experience.
• Stay updated on industry trends and incorporate new practices to ensure Brainayan remains competitive.

1. Quality Assurance:

• Ensure all client deliverables meet Brainayan’s quality standards.
• Conduct regular audits of training sessions and client interactions to maintain high service levels.
• Implement feedback mechanisms to continuously monitor and enhance client satisfaction.

Skills and Qualifications:

• Educational Background: Bachelor’s degree in Business Administration, Operations Management, or a related field.
• Experience: 3-5 years of experience in client operations, project management, or customer service, preferably in the L&D or training industry.
• Communication: Excellent verbal and written communication skills.
• Organizational Skills: Strong organizational and multitasking abilities.
• Problem-Solving: Ability to handle challenging situations with a problem-solving mindset.
• Technical Skills: Proficiency in CRM software, MS Office Suite, and project management tools.
• Interpersonal Skills: Strong interpersonal skills to build and maintain client relationships.

Personal Attributes:

• Customer-Centric: A deep commitment to providing exceptional service to clients.
• Detail-Oriented: High attention to detail and accuracy in all tasks.
• Proactive: A proactive approach to identifying and resolving issues.
• Team Player: Ability to work effectively in a team-oriented environment.
• Adaptable: Flexible and adaptable to changing client needs and business requirements.

This role is integral to Brainayan's success in delivering high-quality training programs and ensuring client satisfaction. The Client Operations Specialist will work closely with various departments to ensure seamless coordination and execution of client projects.

Job Description:

• Managing the software Product life cycle from strategic planning to tactical activities.
• Translate software product strategy into detailed requirements and prototypes
• Participate in daily scrum meetings, planning, reviews, and retrospectives
• Write requirements typically as user stories and Mockups
• Ensure products and releases are launched correctly and on schedule
• Assess and address technical risks and define success criteria for testing and product acceptance
• Creation and maintenance of proper product documentation to gain a deep understanding of customer experience, identify and fill product gaps
• Analyzing potential partner relationships for the product.
• Collaborate with the tech team to create strategies by which technology will be developed or adapted to meet market needs
• Act as liaison between Sales, Client Services, Marketing Support, and Technology teams to support customer demand as part of new product development.

Skills and Experience:

• 4+ years of experience as a Software Product Manager managing all aspects of a successful product throughout its lifecycle
• Good knowledge of SDLC and Ability to drive the creation and modification of key documents across Zessta
• Moderately technical with the ability to communicate effectively with engineers to understand product issues and drive the team toward resolution.
• Subject matter expert on Competitive analysis and technical challenges
• Strong knowledge of web development platforms, databases, and infrastructure.
• Proven problem-solving capabilities with the ability to think outside of the box strongly desired.
• Working knowledge of Agile Scrum methodology.
• Work well under pressure and be able to prioritize to meet deadlines and quickly shift priorities as necessary.
• Understand best practices and stay informed about the competition.
• Have experience working on hierarchies (Customer, Product, Developers, UI/UX). Work on data unification and standardization.
• Project management skills to understand project plans

Come and join us to be part of a company that focuses on new technologies, follows international industry standards, and builds large enterprise-level software.

We are looking for US IT Recruiter/Technical Recruiter/ Talent Acquisition for our organisation GeniQom Technologies located in City Centre, Siliguri. Candidates looking for a long-term stint would be preferred. The ability to multitask and prioritize at any given time would definitely grab our attention.

Responsibilities : 

Responsible for handling IT and non IT requirements from US based direct clients.  

Sourcing from various Job Portals and social networking sites like Monster, indeed, LinkedIn etc.  

Responsible for Strategy Development process which includes understanding client requirements & mapping the relevant targets.  

Conduct initial screenings, reference checks, negotiate pay rate, relocation, coordinate client interviews and work with the Account Managers to close the position.  

Responsible for achieving a good conversion ratio of submittals into interview and placement.    

Qualification & Skills  

Must have basic knowledge of Computer MS (word, excel, Power Point).  

Educational Qualification - Minimum Graduate or undergraduate (or equivalent) in any discipline.  

Prefer candidate of BPO or Tele Calling background,Preferred US Shift.  

Good Communication skill.  

Fluent English is must.  

Timing: 6:30 PM to 3:30 AM IST  

Shift: Night (US shift)  

Working days: Monday to Friday.  

Salary: Negotiable (+Incentives) 

JOB DESCRIPTION

Senior Software Engineer

It is a fish and seafood supply chain platform.It is a B2B marketplace leveraging technology to deliver the fastest harvest-to-retail in the industry.Building the future of meat and seafood supply chain.We are building smart supply chain to deliver the highest quality seafood and meat for the Indian consumer. Our innovations in process management and workforce orchestration along with strong industry credentials are enabling us to deliver the fastest harvest-to-fork in the industry.Our endeavor is to leverage experience across various parts of the value chain – farming, production, delivery to marquee brands – to deliver similar value to the Indian consumers.

Role

As a senior software engineer, you will contribute to our end to end supply chain platform. You'll work with all key stakeholders to deliver scalable, maintainable backend code and work with frontend developers to deliver amazing user experiences. We are building a design and process-centric culture where you'll play a key role in the implementation of the foundation of all our systems. Up for a challenge?

You are:

• A self-starter with a sense of what it takes to be successful as a team
• Agile - welcome change, do as less as possible and embrace continuous delivery
• Conscious about how quality is carried through from the UI to all layers underneath
• Opinionated, but flexible to accommodate the big picture

Responsibilities

• Analyse requirements, provide estimates and deliver code in an agile setup
• Stay on top of all owned work and raise red flags as early as possible
• Define the architecture, best practices and coding standards
• Support continuous technical improvement by investigating alternatives and technologies and present them for architectural review 
• Motivate team members, coach junior members and extend goodwill to other employees

Must have

• Prior startup experience, preferably with war stories to share
• 4-6 years of software industry experience
• Solid understanding of software design, development, testing, and problem-solving 
• Expertise in coding efficient, high quality and modularized software 
• Expertise in JavaScript, node.js based backend development
• Expertise in common design patterns and anti-patterns in Javascript
• Experience in building and scaling service-oriented architecture and microservices
• Expertise in relational and non-relational databases and expertise in at least one database system
• Experience with planning, execution and maintenance of test infrastructure for backend workflows
• Experience with CI/CD and setting up a monitoring infrastructure
• Knowledge of AWS, specifically building scalable cloud-native architectures using services like Lambda, AWS Gateway, Aurora, etc
• Knowledge of Unix shell and source control systems and tools such as git 
• Strong technical leadership skills
• Strong communication skills
• Technical mentoring skills

Great to have

• Experience with GraphQL, meteor.js and other modern JS ecosystems
• Experience with blockchain and interest in ML
• Experience working on high traffic systems
• Bachelor’s degree in Computer Science or a related discipline.

Digital Marketing Manager

₹3L - ₹3.6L

Responsibilities

As the digital marketing manager, you will be responsible for handling the performance and growth objectives of your clients.

You will:

• Liaise closely with clients to understand their marketing objectives
• Plan, strategize and execute clients specific goals in collaboration with an internal team of copy, writers, designers, and marketing managers
• Develop, and execute digital media campaigns on Facebook, Google, and other paid platforms
• Ideate on content and creative messaging

You are a good fit if you have experience in the following areas (not in all):

DIGITAL MARKETING

• Managing PPC campaigns, monitoring performance, analysis, and reporting.
• Digital Media Planning & Buying
• Experience in SEO strategy and content writing
• Experience with web analytics tools (Google Analytics, WebTrends, etc.).
• Managing and updating social media platforms across all digital channels.
• Knowledge of LinkedIn, Facebook ad targeting, Google Ad words
• Knowledge of website optimization, with a focus on landing page conversation and A/ B testing

ACCOUNT MANAGEMENT

• Preference to those who have previously worked in a digital marketing agency and have experience directly dealing with clients
• Project management - ability to manage 3-4 clients, streamline tasks and deliverables and ensure timeline delivery
• Collaboration: experience working with mid-sized teams and collaborators to brief, ideate, and design creative communication and develop assets to support the digital campaigns.

1 to 3 years of experience in digital marketing - Highly conversant with Google Analytics and other similar tools - Basic programming ability(preferably R or Python)

Job description

Roles and responsibilities:

Platon is looking for a minimum 2 - 3 years experienced and motivated Full Stack professional with SaaS to be an integral part of Web Apps team. The team is an essential part of the Technology team at Platon and works on solving technical challenges related to processing, visualization and presentation of continually scaling data in an easily accessible manner on the Platon platform.

You should have hands on experience with PHP, Laravel, Java, COREJAVA, J2EE, javascript, Bootstrap, HTML, CSS, MYSQL/Oracle, MongoDB, Redis, AWS, Vuejs, Source code management (GitHub/Bitbucket),PWA etc. This role is ideal for you if you have a background in Full Stack development and are looking for the next level of career growth in a fast paced, learning based and merit driven work environment. mind Good to have experience in Native App development

What we are looking for:

• Strong coding and design skills
• Good command over Data Structures & Algorithms
• The ability to produce bug-free and production grade code
• Skills we consider PHP, Laravel, Java, COREJAVA, J2EE, javascript, Bootstrap, HTML, CSS, MYSQL/Oracle, MongoDB, Redis, AWS, Vuejs, Source code management (GitHub/Bitbucket),PWA.

• To Develop Enterprise Applications using PHP, Laravel, Javascript, MySQL, PWA.
• Help in Design of Web Application
• Interaction with Clients
• Quality & Timely Delivery
• Helping Team Members on Technical issue

• Extensive experience in development using PHP, Laravel, Vue.js, MySQL and Javascript
• Eye for Detail & Quality Delivery
• Ability to work in a team environment
• Must meet deadline
• Knowledge of CRM/ERP
• Mind Good to have experience in Android application development, COREJAVA, J2EE, React.js, js, PWA.