work from home presently.
CTC - up to 11 Lakh per annum + performance pay
5 days working
Post: BD /Sr BDA (business development associate) ( inside sales)
age criteria: Maximum 31
1 year Ed - tech EXP. is a must
WORK FROM HOME PRESENTLY DUE TO COVID AND LATER BANGALORE OFFICE
MALES / FEMALES BOTH CAN APPLY
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Job Description:
We are looking for a dedicated and enthusiastic Customer Support Executive / Customer Service Representative to join our team. The ideal candidate should be passionate about customer service, possess strong communication skills, and have a keen eye for detail. Whether you're a seasoned professional or a fresh graduate eager to jumpstart your career, we welcome you to apply!
Key Responsibilities:
📞 Customer Support:
👉🏻 Provide exceptional customer service through email, WhatsApp, calls, and chatbots.
👉🏻 Address and resolve customer inquiries and complaints regarding products and dispatch.
👉🏻 Assist customers with product information, order status, and other related queries.
📲 Communication:
👉🏻 Maintain positive and professional behavior with customers at all times.
👉🏻 Respond promptly to customer queries and ensure all interactions are recorded accurately.
👉🏻 Use multiple communication channels (Mail/WhatsApp/Call/Bot) to manage customer interactions.
😇 Issue Resolution:
👉🏻 Identify and resolve customer issues efficiently.
👉🏻 Escalate complex issues to the appropriate departments when necessary.
👉🏻 Follow up with customers to ensure their concerns are resolved satisfactorily.
🛒 Order Management:
👉🏻 Assist customers with order placements, modifications, and cancellations.
👉🏻 Coordinate with the dispatch team to track orders and provide updates to customers.
👉🏻 Handle product returns, exchanges, and refunds as per company policies.
✍🏻 Product Knowledge:
👉🏻 Maintain in-depth knowledge of Right Human Nutrition’s products and services.
👉🏻 Provide accurate information to customers about product features, benefits, and usage.
Requirements:
🖥 Technical Skills:
👉🏻 Familiarity with customer service tools and software.
👉🏻 Basic knowledge of CRM systems.
👉🏻 Proficiency in using communication tools like email, WhatsApp, and call systems.
👩💼Experience:
👉🏻 Minimum of 1-2 years of experience in customer service or support roles (preferred).
👉🏻 Experience in handling customer queries through multiple channels (Mail/WhatsApp/Call/Bot).
👨💼Personal Attributes:
👉🏻 Strong problem-solving skills.
👉🏻 Ability to work independently and as part of a team.
👉🏻 High level of integrity and professionalism.
👉🏻 Patience and empathy in dealing with customer concerns.
How to Apply:
Please fill this form to apply for the job: https://forms.gle/4twmj2jd1iVuyoTc8
We look forward to welcoming a new member to our dynamic team!
About PlanetSpark:
PlanetSpark is on a mission to build the next generation of confident speakers and creative writers amongst kids and young adults. We are a Series B funded, global company impacting over 13 countries through live 1:1 personalized classes on Public Speaking and Creative Writing through handpicked top 1% teachers. Our kids participate in gripping debates, create viral YouTube videos, start their own podcast channels, perform stand-up comedy, write nail-biting mystery stories, and become confident and fearless speakers. PlanetSpark is on its journey to becoming the global leader in the large and untapped communication skills segment by 2024. We are backed by some top VCs such as Prime Venture Partners and global entrepreneurs such as Binny Bansal, Deep Kalra, Gokul Rajaram and Shirish Nandkarni. Come, join a passionate team of over 500 young and energetic team members and 3500+ expert teachers on this roller coaster ride to build the most loved brand for kids who will move the world!
Your Roles and Responsibilities:
Business Development is a critical aspect of our platform business.
1. Actively seeking out new sales opportunities through cold calling, networking and social media.
2. Calling 65-70 leads everyday
3. Setting up meetings with potential clients (parents)
4. Generating Trial Classes - Pitch Parents to take PlanetSpark trial Classes
5. Negotiate/close deals and handle complaints or objections
6. Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis (3L revenue per month) 7. “Go the extra mile” to drive sales
Mission Statement
1. In your training of 1st month, we shall actively probe you through the process using Training Decks, Live Experiences, Re-Training Programs that aims to give you an overall Learning experience along with you paid stipend along the journey.
2. We create career oritented BDT in this 1 month whose skill becomes unmatched across the sector.
3. You are required to use right sales strategy and accomplish 1 Lac of revenue in the training period, hence making a way to achieve License to Sell (L-2-S)
4. You will be entitled for training stipend of INR. 21428. In-office attendance of 90% is mandatory in 1month of training
5. Post 1L Revenue achievement, you will be entitled for below
US/ Canada Shift (8:00 pm to 5:00am) - INR 7.23 LPA (4.83 Fixed + 2.4 LPA Variable)
What are we looking for?
1. Proficiency in English
2. Thorough understanding of marketing and negotiating techniques
3. Fast learner and passion for sales
4. Self-motivated with a results-driven approach
5. Proven experience in sale or relevant role is a plus
6. A friendly and energetic personality with customer service focus
Criteria
1. Willing to work 6 days in a week in a fast paced startup
2. Ready to work from Office and join immediately.
What are the behavioral attributes that we are looking for?
- A keen desire to bring growth for a fast-growing Series B funded startup
- An apparent Founder's mindset
- The candidates should be able to work in a high paced ever-changing digital environment. The role will require you to be resourceful, proactive and an expert communicator. In turn it offers immense learning and growth.
JOB OVERVIEW
Responsible for the front-end development of user interfaces ensuring an enhanced user experience. Follow
emerging trends, adhere to development best practices, and help make improvements to existing web pages,
emails, and all other user interfaces/experiences.
we will need some stronger UX skills to round out the rest of the team (comfortable working with figma and creating responsive/pixel perfect designs
ROLES AND RESPONSIBILITIES
• Work in collaboration with Callaway Golf Designers to turn their vision into functional HTML templates
integrated into SAP Hybris across international sites and multiple brands
• Work in collaboration with backend developers to ensure proper implementation of website data and
functionality.
• Help manage projects through the design, development, and QA processes
• Continue to expand knowledge of new technologies, as well as strengthen current knowledge base
• Build responsive sites for mobile and desktop web experiences.
• Follow the latest advancements in front end technologies and techniques.
• Review code and mentor other developers on best-practices for front end development.
• Help import content and product data into sites using a multi-country model including localization and site[1]specific catalogs
• Help integrate images from digital asset management system
TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities):
• Experience developing web-based responsive applications
• Fluent in HTML/CSS/JavaScript and able to develop rich client experiences from mock-ups from the ground
up
• Experience using established CSS architecture patterns for code reuse and modularity such as BEM,
SMACSS and others
• Experience with CSS pre-processors such as LESS or SASS
• Experience building responsive templates using bootstrap
• Front end and visualization experience using JavaScript and extensive experience with jQuery Libraries,
React.js, underscore, or native JS for DOM manipulation.
• Experience using HTML markup languages such as JSTL to create high performing applications
• Experience with CMS platforms, such as WordPress, Shopify or Hybris
• Experience using web templating engines
• Extensive knowledge of respective browser compatibility issues (Internet Explorer, Firefox, Safari, Chrome).
• Experience integrating iframes
• Experience loading product and content data onto management tools
• Experience working with RESTful JSON Web Services is a plus
• Experience with front end build tools such as webpack, gulp, grunt, etc.
• Experience with development processes including git
• Experience in working with client and offshore team to ensure seamless delivery.
• Creative, artistic and understanding of how human interacts with computer
• An impeccable eye for detail with the ability to match your UI to any design in a cross-browser and device
environment
• Strong interpersonal and communication skills with an affinity for problem-solving
• Ability to self-manage during projects and proactively raise issues/concerns to the team
• A desire to own a project from beginning to end, with a strong sense of pride in a job exceptionally done
• Develop and manage business relationships with large organizations
• Represent Houm Technology in meetings with these organizations, present our Product concept and explain our Product value proposition
• Act as a single point of contact at Houm Technology for strategically important B2B relationships
• Planning and managing client accounts and coordinating consumer outreach activities
• Building new relationships with multiple B2B relationships
• Create an innovative way to partner with organizations to offer our product to their consumers
Skillsets
• MBA or equivalent degree from premium business schools
• Ideal to have B2B relationship management experience of between 3 to 5 years
• Interpersonal relationship-building skills is key to success
• Articulate with excellent verbal and presentation skills
• Ability to smoothly interact with senior executives of the corporate world
Responsibilities :
-
Work with development teams and product managers to ideate software solutions
-
Maintenance of Node.js Backend
-
Working with MongoDB to create various features
-
Troubleshoot, debug and upgrade software
-
Create security and data protection settings
Requirements :
-
Proven experience as a backend developer in Node.js or similar role
-
Experience developing desktop and mobile applications
-
Familiarity with common stacks
Requirements :
-
Hands on experience building end to end systems
-
Minimum 1 yrs of experience with Javascript, Node.js and Mongo.DB
-
Good architectural & design skills
-
Strong coding, data structures and algorithms
-
The ability to own end to end responsibility - right from requirement to release
-
The ability to produce bug-free and production grade code
-
Experience and fine understanding of cross browser front end development issues
-
Exhibit a deep understanding of server virtualization, networking and storage ensuring that
-
The solution scales and performs with high availability and uptime
We are an early stage start-up, building new fintech products for small businesses. Founders are IIT-IIM alumni, with prior experience across management consulting, venture capital and fintech startups. We are driven by the vision to empower small business owners with technology and dramatically improve their access to financial services. To start with, we are building a simple, yet powerful solution to address a deep pain point for these owners: cash flow management. Over time, we will also add digital banking and 1-click financing to our suite of offerings.
We have developed an MVP which is being tested in the market. We have closed our seed funding from marquee global investors and are now actively building a world class tech team. We are a young, passionate team with a strong grip on this space and are looking to on-board enthusiastic, entrepreneurial individuals to partner with us in this exciting journey. We offer a high degree of autonomy, a collaborative fast-paced work environment and most importantly, a chance to create unparalleled impact using technology.
Reach out if you want to get in on the ground floor of something which can turbocharge SME banking in India!
Technology stack at Velocity comprises a wide variety of cutting edge technologies like, NodeJS, Ruby on Rails, Reactive Programming,, Kubernetes, AWS, NodeJS, Python, ReactJS, Redux (Saga) Redis, Lambda etc.
Key Responsibilities
-
Responsible for building data and analytical engineering pipelines with standard ELT patterns, implementing data compaction pipelines, data modelling and overseeing overall data quality
-
Work with the Office of the CTO as an active member of our architecture guild
-
Writing pipelines to consume the data from multiple sources
-
Writing a data transformation layer using DBT to transform millions of data into data warehouses.
-
Implement Data warehouse entities with common re-usable data model designs with automation and data quality capabilities
-
Identify downstream implications of data loads/migration (e.g., data quality, regulatory)
What To Bring
-
5+ years of software development experience, a startup experience is a plus.
-
Past experience of working with Airflow and DBT is preferred
-
5+ years of experience working in any backend programming language.
-
Strong first-hand experience with data pipelines and relational databases such as Oracle, Postgres, SQL Server or MySQL
-
Experience with DevOps tools (GitHub, Travis CI, and JIRA) and methodologies (Lean, Agile, Scrum, Test Driven Development)
-
Experienced with the formulation of ideas; building proof-of-concept (POC) and converting them to production-ready projects
-
Experience building and deploying applications on on-premise and AWS or Google Cloud cloud-based infrastructure
-
Basic understanding of Kubernetes & docker is a must.
-
Experience in data processing (ETL, ELT) and/or cloud-based platforms
-
Working proficiency and communication skills in verbal and written English.
Job Description
Role requires experience in AWS and also programming experience in Python and Spark
Roles & Responsibilities
You Will:
- Translate functional requirements into technical design
- Interact with clients and internal stakeholders to understand the data and platform requirements in detail and determine core cloud services needed to fulfil the technical design
- Design, Develop and Deliver data integration interfaces in the AWS
- Design, Develop and Deliver data provisioning interfaces to fulfil consumption needs
- Deliver data models on Cloud platform, it could be on AWS Redshift, SQL.
- Design, Develop and Deliver data integration interfaces at scale using Python / Spark
- Automate core activities to minimize the delivery lead times and improve the overall quality
- Optimize platform cost by selecting right platform services and architecting the solution in a cost-effective manner
- Manage code and deploy DevOps and CI CD processes
- Deploy logging and monitoring across the different integration points for critical alerts
You Have:
- Minimum 5 years of software development experience
- Bachelor's and/or Master’s degree in computer science
- Strong Consulting skills in data management including data governance, data quality, security, data integration, processing and provisioning
- Delivered data management projects in any of the AWS
- Translated complex analytical requirements into technical design including data models, ETLs and Dashboards / Reports
- Experience deploying dashboards and self-service analytics solutions on both relational and non-relational databases
- Experience with different computing paradigms in databases such as In-Memory, Distributed, Massively Parallel Processing
- Successfully delivered large scale data management initiatives covering Plan, Design, Build and Deploy phases leveraging different delivery methodologies including Agile
- Strong knowledge of continuous integration, static code analysis and test-driven development
- Experience in delivering projects in a highly collaborative delivery model with teams at onsite and offshore
- Must have Excellent analytical and problem-solving skills
- Delivered change management initiatives focused on driving data platforms adoption across the enterprise
- Strong verbal and written communications skills are a must, as well as the ability to work effectively across internal and external organizations
We are a fast growing Chennai-based startup (with venture funding) and clients like Swiggy!
We are here for the long run and are led by strong engineers with experience at top tier firms
and authors of Java Standards at Sun Microsystems
We're building an awesome enterprise product that is already transforming businesses across
the globe
We have raised investment, so this role will not vanish in a few months
Our mentors include the Vice Chairman of HCL Technologies, Chairman of Singapore Airlines,
Senior leaders from LinkedIn etc.
Other background information
We're looking for strong, passionate developers who want to join our team and grow
We move fast, and will make you an offer in a few days for the right person
The job location will be in Chennai (it is the SaaS capital of India)
Please only apply if you are open to moving to Chennai (or are already here)
This won't be a 10 - 6 job, but you will be given amazing responsibilities
You will learn a ton, have a lot of flexibility, and have fun while doing it!
Responsibilities
1. Own major parts of our tech stack, but primarily the Javascript work
2. Build cutting edge applications in Node.JS, React/Angular etc.
3. Work on new tech that we are already some of the leading users of (like Firebase)
4. Work closely with mobile team, UX and PM team to construct creative solutions
5. Develop reusable custom components that can be used across application at run time
6. Optimize, improve efficiency, scalability, stability of application
7. MUST BE reliable, and be able to communicate clearly
8. MUST BE able to own and deliver their own work within deadlines, professionally
Bonus Points for experience using Firebase, NoSQL, or building high-scale applications.
Job Perks
Daily breakfast
Nice Friday team lunches
Macbook
Informal work environment - without hierarchy
Stock options (in lakhs)
Stipend to attend conferences
Potential travel to Singapore
Notice period: less than 45 days.
CTC :No bar for right candidate.
5+ relevant experience.
Candidates comfortable to relocate at Chennai can apply.