SEO Manager

Total Experience: 4+ years

Mode of Hire: Permanent

Required Skills Set (Mandatory): HTML, JavaScript, Node.js, Express.js, MongoDB, React/Next.js, AI Integration (LLMs/APIs - OpenAI, Anthropic, Gemini)

Desired Skills (Good if you have): Cloud Platforms (AWS), System Design, Application Security

What is the role all about?

We're hiring full-stack engineers who build with AI, not the traditional way. You should be fluent in modern web engineering, primarily Node.js, and just as fluent in using LLMs and AI tools (Cursor, Claude Code, and similar) to ship fast. Work that once took a month should take a week; what took a week should take a day.

The role spans a range, from architecting backends for non-trivial products like assistants and agents, to rapidly turning a requirement into a clean, customer-facing app or MVP. Be strong in at least one area, be comfortable across the system as a whole, and tell us where you're strongest so we can place you accordingly.

What will you do?

• Plan, build, and ship product features end-to-end, with AI embedded where it has the most impact.
• Integrate LLMs and AI APIs into production-grade applications.
• Use AI tools to prototype, build, and deliver at high speed without sacrificing quality.
• Design scalable APIs and data models with Node.js, Express.js, and MongoDB.
• Build responsive, performant, customer-facing interfaces with React/Next.js.
• Contribute to design discussions, code reviews, and architectural decisions.

What are we looking for?

AI leverage: 

• You've shipped real things using LLMs or AI APIs and instinctively reach for AI to move faster. 
• Comfortable with prompt engineering and judging AI output for production-readiness.

Engineering depth and delivery:

• Solid fundamentals: problem-solving, data structures, and how systems fit together. 
• At least 2+ years across frontend (React/Next.js), APIs (Node.js/Express.js), and databases (MongoDB). 
• You write clean, production-grade code and you ship.
• Knowledge of application security or ethical hacking is an advantage.

Culture

• Work with performance-oriented teams driven by ownership and passion.
• Learn to design systems for high accuracy, efficiency, and scalability.
• No strict deadlines, focus on delivering quality work.
• Meritocracy-driven, candid culture. No politics.
• Very high visibility regarding which startups and markets are exciting globally.

About Tracxn

Tracxn (Tracxn.com) is a Bangalore-based product company that provides a research and deal-sourcing platform for Venture Capital, Private Equity, Corp Dev, and professionals in the startup ecosystem.

We are a team of 800+ working professionals serving customers across the globe. Our clients include Funds such as Andreessen Horowitz, Matrix Partners, and GGV Capital, as well as Large Corporates such as Citi, Embraer & Ferrero.

Founders

• Neha Singh (ex-Sequoia, BCG | MBA - Stanford GSB)
• Abhishek Goyal (ex-Accel Partners, Amazon | BTech - IIT Kanpur)

About Technology Team

Tracxn's Technology team is 50+ members strong and growing. The technology team is subdivided into multiple smaller teams, each of which owns one or more services/components of the technology platform. Ours is a young team of motivated engineers with a minimal management structure, in which almost everyone is actively involved in technical development and design. We have a team-centric culture where ownership and responsibility for a feature or module lie with a team rather than an individual.

We work on an array of technologies, including but not limited to ReactJS, Next.js, Storybook, Webpack, Node, Mongo, AWS Lambda, Spring, Elastic Stack, MySQL, Kafka, Redis, Ansible, etc.

We value ownership, continuous learning, consistency, and discipline as a team.

ROLES AND RESPONSIBILITIES:

The Manager/Deputy Unit Manager – Dialer Ops serves as the functional owner of dialer performance across DMS portfolios. The role independently manages end-to-end dialer operations, leads performance optimization, and drives analytical insights to strengthen calling effectiveness. This position acts as a bridge between tactical execution and strategic decision-making, ensuring that dialer efficiency, compliance, and penetration targets are consistently met. The role requires strong domain expertise, analytical rigor, and cross-functional collaboration.

KEY RESPONSIBILITIES:

Dialer Strategy & Execution:

• Manage end-to-end execution of multiple dialer campaigns across various DMS delinquency buckets (X, 30+, 60+, 90+, etc.).
• Develop and execute segmentation-based calling strategies as guided by the business and senior leadership.
• Conduct deep-dive diagnostics on dialer logs, routing, pacing logic, and campaign-level performance.

Performance Optimization & Analytics:

• Analyze daily/weekly dialer metrics and highlight performance trends, gaps, and improvement opportunities.
• Implement dialing strategy enhancements—attempt logic, retry cycles, skill routing, and call distribution.

Compliance & Governance:

• Conduct rigorous audits of calling lists, exclusion logic, DND filters, opt-outs, customer consent, and allowed calling windows.
• Ensure adherence to regulatory guidelines, internal audit standards, and risk controls.
• Maintain robust documentation of campaign changes, SOP updates, and version logs.

Cross-Functional Coordination:

• Collaborate with Operations for workforce alignment, agent readiness, and campaign prioritization.
• Work with Tech teams to resolve dialer issues, API failures, latency lags, and integration errors.
• Partner with Quality and Policy teams to align operational execution with business rules.
• Coordinate with MIS teams for data validation and report automation.

Reporting & Governance:

• Prepare and publish daily/weekly/monthly MIS reports, dashboards, and analytical presentations.
• Present dialer performance during weekly business reviews and highlight key insights or areas requiring action.
• Track KPI dashboards for leadership, including connect %, agent utilization, penetration, drop %, and productivity metrics.

IDEAL CANDIDATE:

Domain & Technical Expertise:

• Strong understanding of Collections, DMS frameworks, delinquency buckets, and customer treatment strategies.
• Hands-on experience with enterprise-grade dialer systems (Genesys / Avaya / Aspect / Ameyo / NICE / Five9).
• In-depth knowledge of dialer modes (predictive, preview, progressive), pacing logic, call blending, and routing principles.
• Working knowledge of CRM systems, CTI integrations, and lead management platforms.

Analytical & Reporting Skills:

• Advanced Excel skills (Power Query, Pivots, Index/Match, Nested formulas, Data modeling).
• SQL proficiency preferred for data extraction, query building, and troubleshooting.
• Ability to interpret large data sets and convert findings into actionable insights.

Execution & Problem-Solving Skills:

• Strong troubleshooting ability to resolve dialer failures, configuration errors, and performance bottlenecks.
• High execution discipline with the ability to manage multiple campaigns simultaneously.
• Strong decision-making capabilities under operational pressure.

Communication & Stakeholder Management:

• Ability to collaborate effectively with cross-functional teams (Ops, Tech, Analytics, Compliance).
• Strong documentation, reporting, and presentation skills.
• Ability to translate analytical findings into business-friendly recommendations.

Eligibility-

• Open to employees in GB03A / GB03B as per mobility and internal movement guidelines.
• Must have completed minimum tenure requirements as defined by HR.
• No active performance improvement plan or disciplinary action.
• Consistent performance ratings and adherence to compliance norms.

PERKS, BENEFITS AND WORK CULTURE:

Our people define our passion and our audacious, incredibly rewarding achievements. The company is one of India’s most diversified non-banking financial companies, and among Asia’s top 10 Large workplaces. If you have the drive to get ahead, we can help find you an opportunity at any of the 500+ locations we’re present in India.

Automation Tester ( Selenium, API, SQL )

Experience - 8+

Roles and Responsibility :

- This position requires you to lead and manage the whole engineering team.

- Manage your OKRs, contribute to product strategy and help develop your team.

- Create clear career paths for team members and help them grow with regular & deep mentoring.

- You work closely with the Product Management, Business Development, and Operations team and enable them by providing scalable and high-quality technology solutions at a rapid pace.

- Architect & design technically robust, flexible, and scalable solutions.

- Lead multiple modules, third party integrations and business partners integration.

- Taking architectural decisions, defining high level and low level design.

- Track record of bringing in and growing engineering talent and more to be shared via email.

Skills you are expected to have :

- Hands-on experience in advanced Golang, Python, PHP, Reactjs, React Native PWA, Javascript, AWS Cloud Services.

- Deep understanding of technologies, high level design, low level design in a secure, scalable and available set-up.

- Deep understanding & expertise with highly transactional, large relational and complex systems.

- Hands-on experience in system design, architecture or developing distributed systems.

- Should be good in writing code keeping scalability, flexibility and monitoring at center.

- Good understanding of source control tools GIT, Jira and Bitbucket, code reviews etc.

- Preferable experience in Django and Laravel frameworks, but not limited to these only.

- Experience in the development of robust and scalable Rest APIs and APIs testing tools such as postman etc.

- Experience in micro service-based development would be a plus.

- Experience in queuing systems such as rabbitMQ, Active MQ would be a plus.

- Experience in AWS cloud services.

- Experience and understanding of CI/CD pipeline.

- Good analytical and communication skills.

- Candidates from the fintech domain would be preferred (Payments/ Banking/ Wallets/ Insurance/ Financial Markets).

About Us :

- We are a consumer lending fintech start-up on a mission to provide Fair Finance to Everyone. We have raised $15 million in debt and equity funding from leading angels that have previously backed Ola, Oyo, Myntra, Uniphore and 1mg as well as marquee NBFCs.

- Our loans are originated in partnership with 1000+ merchants who are present in over 80 cities -

- Leading healthcare chains: Indra IVF, Partha Dental, VLCC

- Home improvements: Asian Paints, Design Cafe, @home by Nilkamal

- Education : upGrad, Toppr, Board Infinity, Career Point, Bansal Learning, Miles Education E-Bikes - Ampere, Hero Electric, Lectrix, Benlng

- Our founding team has worked at fintech companies in London where they won a Banking Technology Award for Best Mobile Initiative as well as Indian FinTechs such as Coverfox and Liquiloans.

- The team has extensive experience in credit, investment banking and vendor management. They have graduated from London Business School, Northwestern University (USA), and attained the CFA charter.

Key Account Manager Job Description

                                                                         JOB DESCRIPTION (JD)

The following obligatory points are a standard part of every JD and each employee regardless of his/her designation is fully obliged to fully understand and comply with the below:

1. Unconditional compliance of the following policies:
2. Company Inner Regulations and Information Security Protocol (ISP).
3. Departmental Policy (DP) or Work Centre Area Policy (WCAP) – whichever and wherever applicable.
4. Guidelines to systems and documentation.

Detailed description of specific responsibilities:

1. B2B lead generation.
2. Arranging meetings and demos of our offerings to potential clients.
3. Deal closure.
4. Handling ground force (supermen) and ensure customer satisfaction in terms of services and operations after sales.
5. Coordinate with formulation and tech team to give them market feedback to help in improvement of our products and also manage demand and supply in market.
6. Handle customer queries and solve their problems.
7. Onboard new distributors on panel and handle business through them. Also handle existing distributors.
8. Manage all legal paper work related to sales and subscription of our products and services.
9. Collection of payments from all the clients and distributors handled.

1. Proven 9+ years of work experience in managing software development (Android/PHP) 
2. Bachelor’s degree in Computer Science, Engineering or equivalent preferred.
3. Highly experienced with Agile development methodologies
4. Solid technical background with understanding and/or hands-on experience in software development and web technologies.
5. Strong problem solving skills and willingness to roll up one’s sleeves to get the job.
6. Skilled at working effectively with cross functional teams in a matrix organization.
7. Work well under pressure and be able to prioritize to meet deadlines and quickly shift priorities as necessary.
8. Ability to multi-task, work independently and demonstrate keen attention to details.
9. Team player attitude is mandatory.
10. High command in English Communication
11.  
12. Work on projects, build and manage diverse teams of engineers from different disciplines, formulate and execute strategies, and coordinate with other managers.
13. Plan, lead and manage a team of Software Engineers
14. Provide leadership to the core engineering team of product development professionals, to drive all pertinent issues related to the product development life cycle.
15. Build and execute the roadmap in terms of methodologies, development processes, and team enablement to enhance productivity and efficiency.
16. Apply knowledge of software engineering, programming, technologies, processes, and methodologies to develop, maintain and support the technical solutions.
17. Analyze problems and drive long term technology solutions to evolve the product scalability, performance, reliability and supportability
18. Partner with the Products team to contribute to the product strategy and support product vision
19. Planning and executing strategies for completing projects on time.
20. Researching and developing designs and products.

About the Role

The Dremio India team owns the development of the cloud infrastructure and services that power Dremio's Data Lake Engine. With focus on query performance optimization, supporting modern table formats like Iceberg, Deltalake and Nessie, this team provides endless opportunities to to define the products for next generation of data analytics.

In this role, you will get opportunities to impact high performance system software and scalable SaaS services through application of continuous performance management. You will plan, design,  automate, execute the runs followed by deep analysis and identification of key performance fixes in collaboration with developers. Open and flexible work culture combined with providing employees ownership of the work they do will help you develop as a leader. The inclusive culture of the company will provide you a platform to bring fresh ideas and innovate. 

Responsibilities

• Deliver end to end performance testing independently using agile methodologies
• Prepare performance test plans, load simulators and test harnesses to thoroughly test the products against the approved specifications
• Translate deep insight of architecture, product & usage into an enhanced automated performance measurement & evaluation framework to support continuous performance management.
• Evaluate & apply the latest tools, techniques and research insights to drive improvements into a world-class data analytics engine
• Collaborate with other engineering and customer success functions to simulate customer data and usage patterns, workloads to execute performance runs, identify and  fix customer issues and make sure that customers get highly performant, optimized and scalable Dremio experience 
• Analyze performance bottlenecks, root cause issues, file defects, follow up with developers, documentation and other teams on the resolution.
• Publish performance benchmark report based on test runs in accordance with industry standards
• Regularly communicate leadership team with an assessment of the performance, scalability, reliability, and robustness of products before they are exposed to customers
• Analyze and debug performance issues in customer environments.
• Understand and reason about concurrency and parallelization to deliver scalability and performance in a multithreaded and distributed environment.
• Actively participate in code and design reviews to maintain exceptional quality and deepen your understanding of the system architecture and implementation

Basic Requirements

• B.Tech/M.Tech/Equivalent in Computer Science or a related technical field 
• 8+ years of performance automation engineering experience on large scale distributed systems
• Proficiency in any of Java/C++/Python/Go and automation frameworks
• Hands on experience in integration performance automation using CI/CD tools like Jenkins
• Experience in planning and executing performance engineering tasks to completion and taking ownership of performance epics during a set of sprints.
• Experience in designing, implementing, executing and analyzing automated performance tests for complex, production system software.
• Experience in analyzing performance bottlenecks in system, performing root cause analysis, and following issue resolution workflow to tune the system to provide optimized performance
• Ability to derive meaningful insights from the collected performance data, articulate performance findings effectively with senior team members to evaluate design choices.
• Experience with database systems internals, query optimization, understanding and tuning query access plans, and query execution instrumentation.
• Hands on experience of working projects on AWS, Azure and Google Cloud Platform 
• Understanding of distributed file systems like S3 or ADLS or HDFS and HIVE
• Ability to create reusable components to automate repeatable, manual activities
• Ability to write technical reports and summary and present to leadership team
• Passion for learning and delivering using latest technologies
• Excellent communication skills and affinity for collaboration and teamwork
• Passion and ability to work in a fast paced and agile development environment.

Preferred Qualification 

• Hands on experience of multi-threaded and asynchronous programming models
• Hands on experience  in query processing or optimization, distributed systems, concurrency control, data replication, code generation, networking, storage systems