
Senior Backend Developer
at Fast-growing startup that serving retail industry

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Role & Responsibilities
As a Senior GenAI Engineer you will own the AI layer of our product — building the features that make Zenskar intelligent. This is not a research role and not a prompt-engineering role. You will build production AI systems that enterprise clients depend on, which means reliability, observability, and rigorous evals matter as much as the AI capability itself. You own the full vertical — the model, the pipeline, and the UI.
- Build and own CS Copilot — a real-time assistant for customer success teams, spanning STT pipelines, live transcription, and LLM-powered suggestions
- Build LLM-powered document understanding features — extracting structured, reliable data from unstructured enterprise documents
- Own AI feature UIs end-to-end — you build the interface, not just the model integration layer
- Design and maintain an eval framework — define what 'working' means for each AI feature and catch regressions before users do
- Drive model selection and integration decisions — choosing the right provider and approach for each use case, managing latency and cost
- Own AI platform reliability — observability, fallback behaviour, and graceful degradation when models fail
- Work closely with product, customer success, and the full-stack engineer — AI features only matter if they are usable and trusted by real users
THE IMPACT YOU'LL MAKE-
- You will define what AI means at Zenskar — the features you ship will be the most visible and differentiated parts of the product
- CS Copilot, if done well, changes how enterprise customer success teams operate every single day — this is a high-stakes, high-visibility surface
- You will establish the engineering culture around AI reliability at Zenskar — evals, observability, and disciplined iteration
- Your work will directly accelerate enterprise deals — AI features are increasingly a buying criterion for our clients
- You will be the person who brings engineering rigour to a domain where most companies ship demos and call it a feature
Ideal Candidate
- Strong Senior GenAI / AI Backend Engineer Profiles
- Mandatory (Experience 1) – Must have 4+ years of total software development experience, with at least 2+ years working on AI/LLM-based features in production
- Mandatory (Experience 2) – Must have strong backend engineering experience using Python (FastAPI / Django preferred) and building production-grade systems
- Mandatory (Experience 3) – Must have hands-on experience building LLM-based applications, including OpenAI / Gemini / similar models in real projects
- Mandatory (Experience 4) – Must have experience with RAG (Retrieval Augmented Generation) including chunking, embeddings, and retrieval pipelines
- Mandatory (Experience 5) – Must have experience designing end-to-end AI pipelines, including chaining, tool usage, structured outputs, and handling failure cases
- Mandatory (Experience 6) – Must have experience building agentic AI systems (multi-step workflows, tool orchestration like LangGraph / CrewAI or custom agents)
- Mandatory (Experience 7) – Must have strong coding and system design skills, not just prompt engineering or experimentation
- Mandatory (Experience 8) – Must have experience shipping AI features in production, not just POCs or research projects
- Mandatory (Experience 9) – Must have experience working with APIs, backend services, and integrations
- Mandatory (Experience 10) – Must have understanding of AI system reliability, including latency, cost optimization, fallback handling, and basic eval thinking
- Mandatory (Company) – Product companies / startups, preferably Series A to Series D
- Mandatory (Note) - Candidate's overall experience should not be more than 7 Yrs
- Mandatory (Tech Stack) – Strong in Python + AI/LLM ecosystem, experience with modern AI tooling and frameworks
- Mandatory (Exclusion) – Reject profiles that are only Prompt Engineers, Data Scientists, or Frontend Engineers without strong backend + system building experience
- Preferred (Skill) – Experience with fine-tuning (LoRA / QLoRA) or open-source model deployment (vLLM / Ollama)
- Preferred (Frontend) – Basic ability to build or contribute to frontend (React or similar)
- Highly Preferred (Education) – Candidates from Tier-1 institutes (IITs, BITS, NITs, IIITs, top global universities)
Job Details
- Job Title: SDE-3
- Industry: Technology
- Domain - Information technology (IT)
- Experience Required: 5-8 years
- Employment Type: Full Time
- Job Location: Bengaluru
- CTC Range: Best in Industry
Role & Responsibilities
As a Software Development Engineer - 3, Backend Engineer at company, you will play a critical role in architecting, designing, and delivering robust backend systems that power our platform. You will lead by example, driving technical excellence and mentoring peers while solving complex engineering problems. This position offers the opportunity to work with a highly motivated team in a fast-paced and innovative environment.
Key Responsibilities:
Technical Leadership-
- Design and develop highly scalable, fault-tolerant, and maintainable backend systems using Java and related frameworks.
- Provide technical guidance and mentorship to junior developers, fostering a culture of learning and growth.
- Review code and ensure adherence to best practices, coding standards, and security guidelines.
System Architecture and Design-
- Collaborate with cross-functional teams, including product managers and frontend engineers, to translate business requirements into efficient technical solutions.
- Own the architecture of core modules and contribute to overall platform scalability and reliability.
- Advocate for and implement microservices architecture, ensuring modularity and reusability.
Problem Solving and Optimization-
- Analyze and resolve complex system issues, ensuring high availability and performance of the platform.
- Optimize database queries and design scalable data storage solutions.
- Implement robust logging, monitoring, and alerting systems to proactively identify and mitigate issues.
Innovation and Continuous Improvement-
- Stay updated on emerging backend technologies and incorporate relevant advancements into our systems.
- Identify and drive initiatives to improve codebase quality, deployment processes, and team productivity.
- Contribute to an advocate for a DevOps culture, supporting CI/CD pipelines and automated testing.
Collaboration and Communication-
- Act as a liaison between the backend team and other technical and non-technical teams, ensuring smooth communication and alignment.
- Document system designs, APIs, and workflows to maintain clarity and knowledge transfer across the team.
Ideal Candidate
- Strong Java Backend Engineer.
- Must have 5+ years of backend development with strong focus on Java (Spring / Spring Boot)
- Must have been SDE-2 for at least 2.5 years
- Hands-on experience with RESTful APIs and microservices architecture
- Strong understanding of distributed systems, multithreading, and async programming
- Experience with relational and NoSQL databases
- Exposure to Kafka/RabbitMQ and Redis/Memcached
- Experience with AWS / GCP / Azure, Docker, and Kubernetes
- Familiar with CI/CD pipelines and modern DevOps practices
- Product companies (B2B SAAS preferred)
- have stayed for at least 2 years with each of the previous companies
- (Education): B.Tech in computer science from Tier 1, Tier 2 colleges
- Experience in Core Java 5.0 and above, CXF, Spring.
- Extensive experience in developing enterprise-scale n-tier applications for financial domain. Should possess good architectural knowledge and be aware of enterprise application design patterns.
- Should have the ability to analyze, design, develop and test complex, low-latency client-facing applications.
- Good Experience into Microservices , Data structures , Oops , Algorithms, multithreading etc
- Good development experience with RDBMS, preferably Sybase database.
- Good knowledge of multi-threading and high-volume server-side development.
- Experience in sales and trading platforms in investment banking/capital markets.
- Basic working knowledge of Unix/Linux.
- Experience into High /Low level designing.
- Excellent problem solving and coding skills in Java.
- Strong interpersonal, communication and analytical skills.
- Should have the ability to express their design ideas and thoughts.
Experience: 5-10 Years.
Skills: Python, Django, Restfull API.
Passionate coder with 5+ years of application development experience with python based web servers.
Backend & Frontend API creation using Tornado / Django / Flask. Strong experience working with RESTful APIs.
Hands on experience with any SQL database with schema creation and SQL queries
Strong debugging, problem solving and investigative skills.
Experience with Agile/Scrum methodology.
Self-starter who can work independently.
Strong consulting and communication skills.
Ability to work effectively with various organizations in pursuit of problem solutions. Problem Solving Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
Hands-on 5 to 7 years of current development experience
supporting/troubleshooting a high-volume online platform
Database – expert MS SQL Server skills, including views and stored procedures, and provide ongoing support, including analyzing logs, writing complex SQL scripts
High-quality software development skills to troubleshoot principally using Microsoft programming tools including using C#, ASP.NET, and client-side technology such as JavaScript, jQuery, HTML, Web Forms, and CSS
Exposure to developing applications using REST API and Angular would be beneficial (or knowledge of troubleshooting API based application)
Experience using dev toolkits eg. GitHub, SQL Server Management Studio, Visual Studio, LINQPad, Postman, reviewing/analyzing application logs
Understanding of development and release processes, including branching.
• Experience in design and development of Full Stack applications using one or
more JS frameworks like ReactJS
• Good architectural & design skills.
• Strong coding, data structures, and algorithms skills
• The ability to own end-to-end responsibility - right from the requirement to
release.
• The ability to produce bug-free and production-grade code.
Key Deliverables:
• Lead the team by example.
• Help design and code highly scalable and secure systems
• Work with a performance-oriented team driven by ownership and open to
experiments.
• Build stable and scalable applications that are unit and integration tested.
• Learn & Develop Leadership skills
• Understanding of CI/CD process and using Docker
TECHNICAL COMPETENCIES REQUIRED:
• Node.js, ReactJS. Experience building microservices (REST APIs) using
Node.js
• AWS experience integrating technologies like SQS, SNS, SES, Lambda, API
Gateway, Cognito
• Experience with one or more RDBMS databases like MySql, PostgreSQL
• Experience with one or more NoSQL databases like MongoDB, Cassandra,
DynamoDB, Aerospike, Elastic Search, Redis, neo4j, etc.
• Caching technologies like: Redis, Elastic cache,
• Cloud Providers like AWS/ Google Cloud / Azure
• CI / CD: Jenkins, Docker, Kubernetes
About the job
We focus on client adoption of disruptive technologies, technology architecture and providing specialized skills related to integration, custom software engineering, testing, application modernization, agile and more. We help our clients with the most complex projects including working in open web platforms, DevOps platforms as well as intelligent Computing and Architecture enhancement.
We are looking for hands on, smart thinking Applications developer to join our fast-growing team of talented professionals. You will have the opportunity to work on large enterprise solutions and deliver solutions that deliver business performance for our customers.
WORK YOU’LL DO
- Design and develop microservices/APIs using either Java/Spring boot, ISTIO, Kubernetes, Docker, CI / CD Pipelines
- You would scale micro services using Kafka or similar messaging systems.
- Collaborate with clients, architects, and application architectures to understand the operational objectives and purpose of the future system integration.
- Understand the points of integration between the different systems and highlight the potential risks associated with the delivery of solutions
- Collaborate with Functional Designers and Developers in order to find best solutions
- Produce detailed functional and technical specifications.
- Assist in producing solutions with threat assessments and associated security awareness.
WHAT WE ARE LOOKING FOR
- 5- 8 years of hands-on experience designing and developing microservices using either Java/Spring Boot
- 3-5 years of experience with system integration
- Minimum of 3 years of relevant experience with API concepts and technologies such as REST, JSON, XML, SOAP, YAML, GraphQL, and Swagger
- Experience developing within agile methodology using CI/CD pipeline
- Experienced in 3-tier, n-tier, cloud computing, microservices architectures and SOA.
- Good knowledge of integration architectures
- Experience supporting and/or implementing complex integration projects
- Excellent client management skills
- Experience with Data modelling would be an asset
QUALIFICATIONS
- Experience of working in an Agile Environment
- Ability to drive design from Stories and Requirements
- Adept at UML, Design Patterns, Reusable Services Development,
- Knowledge on Scaling Microservices
About The Team
We are striving to create the best productivity tools which will help small businesses to go online and scale their growth consistently with the bleeding edge of technology. Our backend team is looking for a solid Rockstar engineer who can hack around multiple technologies and build highly scalable, low latency, distributed systems. You will work closely with our product team to build new and compelling experiences for our customers!
We place special emphasis on the continuous growth of each team member - and we do this with regular 1-1s and open communication. As Software Engineer - Backend, you will be part of self-starters who thrive on teamwork and constructive feedback.
About The Role
As a Software Engineer - Backend, you will solve real-life complex problems and create compelling experiences for our users. In this role, you will ensure that the solutions and processes that we create are of the highest quality. And in doing so, you will champion a seamless app experience for all our users. You will also collaborate with your fellow engineers to create scalable solutions that are pertinent to Product IO's overall growth.
If you are confident about solving hard, interesting and UNIQUE problems, and creating an impact within an entrepreneurial environment, then you might just be our next Software Engineer - Backend
What You'll Do:
- Lead, build, test, and release mobile application features using cross-platform tools.
- Collaborate with the front-end team to expose weaknesses and problems
- Build out our APIs and tools using Python & Firebase libraries on the backend.
- Experience with NodeJS and deployment in Serverless
- Experience with NoSql(MongoDB) and SQL(PostregSQL)
- Work closely with Product, Design, Platform, and other cross-functional groups to drive product vision.
- Previous experience helping shape API structures and building REST APIs.
- Understanding of accessibility and server compliance (GCP)
Required Qualifications:
- 2+ years professional software development experience, preferably mobile apps with a cloud backend. Example projects in (Python, Firebase)
- 6 months experience in Google Cloud Platform
- Excellent communication skills are a must, and experience with estimating and managing project tasks is important, too
- Highly driven, naturally curious, and comfortable working in a fast-paced environment
Bonus points:
- 1+ years of experience in developing Firebase apps.
- Experience in developing or designing APIs and web applications.
- Deployment in Cloud Environment.
- Familiarity with Flutter.
Why join us:
- 👫 A fast-moving, fun, growth-oriented company made up of skillful team players
- 💬 Transparent, open, and collaborative work environment
- 🌟 An opportunity to work closely with a proven executive team, board, and serial entrepreneurs
We are looking for developers who are passionate about Python and know what are the benefits of python well.
Responsibilities:
- Design & implement new software modules based on the product requirements
- Debug existing software components, fix issues, and avoid regressions
- Be proactive, take ownership, and be accountable
- Familiar with Test Drive Development.
- Participate in software architecture, design discussions, and code reviews
Technologies we’re hiring for:
- Developed HTTP based REST APIs and implemented Authentication, Caching
- Worked with relational and NoSQL databases and aware of concepts like ORM, Migrations
- Languages & Frameworks: Python Django/Flask
- Database: Postgres/ Mongo
- Must have worked in a Unix/Linux based environment
- Advanced middleware like RabbitMQ, Celery Beat is definitely a plus.
Minimum 3+ year hands-on experience in Python needed
Job Summary:
- Willingness to work on highly scalable cloud-native solutions based on microservices.
- Quickly learn the technologies and deliver using the same.
- Take complete ownership of the customer requirements.
- Motivated to deliver world-class quality.
- Inclined to bring new ways of thinking, working and providing solutions.
- Drive the concept of quality into everybody and have a zero-tolerance towards bad quality.
- Understand requirements from product management, customer and able to comprehensively break this down to manageable tasks.
Experience:
● 3-9 years of development experience.
Technical Skills:
Mandatory:
- Java - Advanced concepts concurrency, reflection, lambda, Java Springboot, Spring security,
- Actuator/Prometheus/Grafana/Servo (metrics),
- EFK/ELK stack (log analysis)
- OpenAPI/Swagger (documentation)
- RDBMS (PostgreSQL, MySQL, Maria or any other)
- NoSQL (Anyone of Mongo DB, Redis, Cassandra, Neo4J or other DBs)
- Automated unit tests/e2e tests (JUnit, TestNG, RestAssured etc)
- CI/CD pipelines (Jenkins, Sonar, Maven/Gradle etc)
Optional: (But highly recommended)
- NewSQL DB (TiDB, CockroachDB)
- AMQP/RabbitMQ
- Kafka
- Docker
- Kubernetes








