SEO Intern

Position Title:

SDE Intern – Mobile Application

Location: Remote

Duration: 6 months (with potential for full-time conversion based on performance)

About PGAGI:

At PGAGI, we believe in a future where AI and human intelligence coexist in harmony, creating a world that is smarter, faster, and better. We are not just building AI; we are shaping a future where AI is a fundamental and positive force for businesses, societies, and the planet.

Key Responsibilities:

• Develop and maintain cross-platform mobile applications using Flutter or React Native.

• Collaborate with UI/UX designers and backend developers to deliver seamless app experiences.

• Integrate RESTful APIs and work with JSON data parsing, asynchronous programming, and real-time data handling.

• Participate in regular code reviews and follow best practices in mobile development.

• Debug and troubleshoot issues, optimize app performance, and write unit tests.

• Learn and apply Git-based version control, task tracking, and agile workflows.

⸻Required Skills & Knowledge :Programming & Frameworks:

• Proficiency in Dart (Flutter) or JavaScript/TypeScript (React Native).

• Good understanding of OOP and functional programming principles.

• Experience with:

• Flutter: Widgets, navigation, state management (Provider, Bloc, etc.)

• OR React Native: Components, Redux, Context AP

IComputer Science Fundamentals:

• Basic understanding of data structures (arrays, stacks, queues, hash tables).

• Knowledge of basic algorithms (sorting, searching).

• Awareness of time complexity and code efficiency.

• Solid grasp of programming concepts like variables, loops, conditionals.

Mobile Development Concepts:

• Experience in building and deploying cross-platform mobile apps.

• Understanding of responsive design, Material Design, and iOS Human Interface Guidelines.

• Familiarity with asynchronous operations (async/await, Promises) and REST API integrations.

Networking & APIs:

• Basic knowledge of HTTP/HTTPS, request methods, and status codes.

• Hands-on experience using Postman or similar tools for API testing.

• Understanding of API security, including authentication and SSL basics.

Tools & Technologies:

• Familiarity with Git (GitHub, GitLab, Bitbucket).

• Experience using IDEs like Android Studio, VS Code, or Xcode.

• Awareness of unit testing frameworks (e.g., Flutter test, Jest).

• Understanding of build tools such as Gradle or Metro bundler.⸻

Preferred Qualifications:

• Pursuing or recently completed a B.E./B.Tech in Computer Science, IT, or related fields.

• Portfolio of previous mobile app projects (GitHub/Play Store link preferred).

• Willingness to learn, experiment, and work in a collaborative environment.

⸻What We Offer:

• Opportunity to work on real-world projects with direct mentorship from industry experts.

• Certificate of Internship and potential PPO (Pre-Placement Offer) based on performance.

• Exposure to modern product development practices and cross-functional team collaboration.

As a Customer Support Representative, you will be the first point of contact for customers reaching out via IVR (inbound calls), chat, and email. You will be responsible for resolving customer issues within defined SLAs, delivering a high-quality customer experience, and proactively identifying upsell or cross-sell opportunities.

This role is performance-driven, with clear KRAs and KPIs focused on resolution speed, ownership, customer satisfaction, and proactive support.

Key Responsibilities

1. Customer Issue Resolution & Productivity:

• Handle inbound calls, chats, and email tickets professionally and efficiently.
• Ensure accurate ticket creation and categorisation in the CRM for every interaction.
• Resolve customer issues within defined SLAs (majority within 4 business hours).
• Maintain high First Contact Resolution (FCR) for IVR and quick First Response Time (FRT) for chat.
• Maintain high availability and responsiveness during assigned shifts.

2. Customer Experience & Satisfaction:

• Deliver a positive, empathetic, and solution-oriented experience on every interaction.
• Maintain high CSAT scores by setting correct expectations and closing issues completely.
• Ensure customers clearly understand the resolution provided before closing tickets.

3. Ownership & Accountability:

• Take end-to-end ownership of assigned tickets until closure.
• Avoid unnecessary escalations by resolving issues at first touch wherever possible.
• Proactively follow up on pending cases and ensure closure within SLA.
• Escalate only when required, with complete context and documentation.

4. Revenue Signals, Cross-sell & Proactiveness:

• Identify and share qualified upsell, cross-sell, or referral opportunities during customer interactions.
• Highlight relevant MyOperator products or features based on customer needs.
• Share opportunities clearly with the Account Manager via CRM or defined processes.

5. Process Adherence & CRM Hygiene:

• Follow defined support processes, workflows, and communication guidelines.
• Ensure accurate and timely updates in CRM for all tickets and interactions.
• Participate in new process rollouts, tool adoption, and team initiatives.

Skills & Competencies:

Must-Have Skills:

• Strong verbal and written communication skills (English required; Hindi/regional language is a plus).
• Customer-first mindset with problem-solving ability.
• Ability to multitask across calls, chat, and tickets.
• Comfortable working with CRM tools and support dashboards.
• Willingness to work in shifts, including weekends if required.

Good-to-Have:

• Prior experience in B2B SaaS, telecom, or customer support roles.
• Experience handling chat or omnichannel support.
• Basic understanding of CRM or cloud communication platforms.

Behavioural Expectations:

• Ownership-driven: sees problems through to closure.
• Process-oriented but customer-centric.
• Comfortable working with targets, SLAs, and scorecards.
• Open to feedback, coaching, and continuous improvement.
• Team player who collaborates well with TLs and Account Managers.

REVIEW CRITERIA:

MANDATORY:

• Strong senior motion graphics designer profile
• Must have 3 + years of professional experience in motion design with direct exposure to app-based and web-based products.
• Must have end-to-end ownership of product motion design, including UI animations, micro-interactions, and product showreels that have shipped in live products.
• Must have a strong portfolio showcasing product-focused motion design, UI/UX animations, and micro-interactions (not marketing-only work).
• Must have demonstrated experience working on digital products (mobile apps / web platforms / SaaS / dashboards).
• Must have experience collaborating with product designers and developers, and be able to clearly articulate motion decisions and UX rationale.
• Must have strong expertise in Figma, After Effects, Protopie, Lottie, and related prototyping tools.
• The candidate must be a Product Motion Designer, with primary experience in enhancing in-product user experiences (UI animations, micro-interactions, state transitions, usability feedback).

PREFERRED:

• Experience working in SaaS, enterprise platforms, or complex dashboards.

ROLE & RESPONSIBILITIES:

We are looking for a highly qualified Senior Motion Graphics Designer to join our UX design team. We need someone who can produce high-octane product showreels for our social channels and website, while also collaborating with our UI/UX team to design sophisticated animation and micro-interactions for the apps we build.

KEY RESPONSIBILITIES:

• Product Showreels & Marketing: Conceptualize, storyboard, and execute high-quality 2D and 3D motion graphics for product launches, social media ads, and website headers.
• UI/UX Motion: Collaborate with Product Designers to create motion languages for our apps. You will design micro-interactions that enhance the user experience and feel natural.
• Storytelling: Translate marketing scripts and product features into compelling storyboards and style frames before execution.
• Technical Execution: Ensure all animations are smooth and professional
• Audio & Sfx: Handle SFX selection and basic audio mixing
• Innovation: Stay updated on AI tools, new plugins and industry trends to continuously improve our workflow and output.

IDEAL CANDIDATE:

• Experience: 3–5 years of professional experience in motion design.
• Portfolio: A strong portfolio is non-negotiable. It must showcase a mix of promotional motion graphics (showreels) and UI/UX motion behaviors.
• Software Mastery: Expert-level proficiency in Adobe After Effects, Premiere Pro, Photoshop, and Illustrator.
• UI Motion Knowledge: Familiarity with tools or formats like Lottie, Rive and working with UI files from Figma.
• 3D Capability: Proficiency in 3D workflows (Cinema 4D, Blender, or 3D within After Effects) is highly desirable for creating product visualizations.

PERKS, BENEFITS AND WORK CULTURE:

YOU WILL LOVE WORKING WITH THE COMPANY:

• Our projects are fast paced. Everyone is expected to take ownership of the work assigned and are accountable for the same.
• We love to work with people who are proactive, Solution providers and are contributing positively.
• The office has an open culture.
• We encourage leadership development.
• We have worked with the #1 Sports stadium in the world and developed solutions used by NFL, NBA, and Soccer teams.
• We are currently working with clients on the Forbes list USA. One of them is the youngest RE billionaire in the USA.
• Our clients include a few fortune companies.
• We have developed solutions featured by Apple and Microsoft.
• We won all the entries sent to design awards including few Indian and International design awards.
• We are working with one of the 50 largest employers of NYC in the health care domain.
• We are working with both emerging and very successful start-ups globally.

Required Skills:

"Overall 5-9 years of experience

Experience of working in Agile projects and aware of key Agile concepts

Good Problem solving and communication skills

Team player, hard working and innovative in his approach

Having stretch mindset and eagerness to learn/adopt new frameworks.

Expertise in Java 8 version or later

Hands on coding experience in Core Java ,Java, J2ee

Should have experience in Spring Boot

Should have good experience in Hibernate, Spring DATA JPA

Experience in RestFull Web services and microservices

Hands on knowledge in JMS and messaging Queues

Hands on Knowledge in Open API spec / swagger 2.0

Hands on knowledge in writing unit test cases using java test framework (Junits, Mockito)

Strong Ability to troubleshoot vulenerabilities and sonar issues and remediate with appropriate sonar rules compliant solution.

Should have hands on experience in SDLC

Should have an excellent client interaction background with Smart, Innovative, Enthusiastic, Proactive

Nice to Have

------------

Knowledge in kafka integeration

knowledge in OCP4 configs and deployment

Knowledge on secret Vaulting

Experience working in Agile project

• Knowledge on CI/CD process.

About PlanetSpark:

PlanetSpark is on a mission to build the next generation of confident speakers and creative writers amongst kids and young adults. We are a Series B funded, global company impacting over 13 countries through live 1:1 personalized classes on Public Speaking and Creative Writing through handpicked top 1% teachers. Our kids participate in gripping debates, create viral YouTube videos, start their own podcast channels, perform stand-up comedy, write nail-biting mystery stories, and become confident and fearless speakers. PlanetSpark is on its journey to becoming the global leader in the large and untapped communication skills segment by 2024. We are backed by some top VCs such as Prime Venture Partners and global entrepreneurs such as Binny Bansal, Deep Kalra, Gokul Rajaram and Shirish Nandkarni. Come, join a passionate team of over 500 young and energetic team members and 3500+ expert teachers on this roller coaster ride to build the most loved brand for kids who will move the world!

Your Roles and Responsibilities:

Business Development is a critical aspect of our platform business.

1. Actively seeking out new sales opportunities through cold calling, networking and social media.

2. Calling 65-70 leads everyday

3. Setting up meetings with potential clients (parents)

4. Generating Trial Classes - Pitch Parents to take PlanetSpark trial Classes

5. Negotiate/close deals and handle complaints or objections

6. Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis (3L revenue per month) 7. “Go the extra mile” to drive sales

Mission Statement

1. In your training of 1st month, we shall actively probe you through the process using Training Decks, Live Experiences, Re-Training Programs that aims to give you an overall Learning experience along with you paid stipend along the journey.

2. We create career oritented BDT in this 1 month whose skill becomes unmatched across the sector.

3. You are required to use right sales strategy and accomplish 1 Lac of revenue in the training period, hence making a way to achieve License to Sell (L-2-S)

4. You will be entitled for training stipend of INR. 21428. In-office attendance of 90% is mandatory in 1month of training

5. Post 1L Revenue achievement, you will be entitled for below

US/ Canada Shift (8:00 pm to 5:00am) - INR 7.23 LPA (4.83 Fixed + 2.4 LPA Variable)

What are we looking for?

1. Proficiency in English

2. Thorough understanding of marketing and negotiating techniques

3. Fast learner and passion for sales

4. Self-motivated with a results-driven approach

5. Proven experience in sale or relevant role is a plus

6. A friendly and energetic personality with customer service focus

Criteria

1. Willing to work 6 days in a week in a fast paced startup

2. Ready to work from Office and join immediately.

What are the behavioral attributes that we are looking for?

- A keen desire to bring growth for a fast-growing Series B funded startup

- An apparent Founder's mindset

- The candidates should be able to work in a high paced ever-changing digital environment. The role will require you to be resourceful, proactive and an expert communicator. In turn it offers immense learning and growth.

**We are hiring**
SURVEYSENSUM is looking for a Backend Engineer.

We're looking to expand our https://www.linkedin.com/feed/hashtag/?keywords=gurugramteam&;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6930462908086644736">#gurugramTeam.

Requirement: 3 positions
Experience :- 1-3 years
CTC :- 5 to 14 LPA
Skills :- C#/Java, http://asp.net/">ASP.net, .Netcore .Net, MySQL
● 1-3 Years of Software Development experience.
● Experience in identityserver4
● Experience in oAuth2.
● Experience in developing Apps using third party APIs, for example slack, facebook.
● Proven experience in ASP.NETcore Web API applications
● Proven experience with software design and OOD methodologies.
● Familiarity with relational databases and SQL.
● BS degree in computer science & Engineering or equivalent.
● Experience with web services development (REST)
● Strong in object-oriented programming, Design patterns and solid principles.

Should you/someone in your network fits the bill, plz reach out to me on Linkedin Meenakshi Vaidwan

Job Title: Sr.Java Developer

Experience: 4 to 8 Years

Job Location: Bangalore/ Noida/Indore/Pune/Gurgaon/Hyderabad/Chennai

( Currently Work From Home)

Required Skills:

Primary Skills : Struts, Spring Boot, Java, Java EE - Strong OOPs fundamentals and good design skills, UML, Design Patterns

• Frameworks - Spring, Hibernate, JUnit
• Web Services Rest and Soap based
• Database Should have hands-on knowledge on MySQL, Oracle, PGSQL
• Build tools - e.g. Ant, Maven
• Should possess excellent understanding of java based applications and different customized flows/frameworks. Desirable Skills : Career Growth Plan : Target Companies : Responsibilities : Design, build, and maintain efficient, reusable, and reliable Java code
• Analyze issues in order to troubleshoot potential problems and suggest solutions
• Work with the Integration team to integrate external platforms via APIs/plug-ins
• Architect Integration platform to make sure efficient API calls
• Write Junit/integration test cases to validate the code quality and code coverage
• Attend daily Scrum, collaborate with technical & product team, and complete assigned tasks in each Agile Sprint
• Develop and adhere to best-practices for integrating applications

•      Job Responsibilities:
  • Handling inbound and outbound call
  • Ability to assess customer needs and respond to them.
  • Match customer needs with vendor availabilty
  • payment assistance to cutomer
  • Proficient with Microsoft Office. Word, excel
  • Key Skills:
    • Great command over English and Hindi
    • Comfort with medical and fitness terminology
    • Ability to work in tight schedules
    • Ability to work independently
    • Experience in customer service or call centre background preferrred

• Strong experience in Java Development
• Deep expertise and hands-on experience with Web Applications
• Expertise in Java, Spring Boot is an added advantage.
• Experience in Microservices
• Hands-on design experience with Web Services (REST, SOAP, etc ..).
• Strong grasp of security principles.

Nice to Have

• Spring Zuul
• Kafka
• cryptography and certificates

Abilities:

• Developer with  strong ability to develop web applications using Java
• Should be able to Code, design, and implement
• Maintain code integrity and organization