SEO Analyst

We have opening for Inside Sales Engineer for a Manufacturing company in Vikhroli Mumbai

Job Requirement :

Experience of 4-6 years as Sales Engineer / Fresher with Degree or Diploma in Mechanical can apply

Job Role:

Provide pre-sales technical assistance and product education to customers.Respond to inquiries and resolve issues promptly to ensure customer satisfaction.Collaborate with the sales team to develop and implement effective sales strategies.Identify opportunities for upselling and cross-selling our products and services.Utilize engineering knowledge to understand customer needs and recommend suitableproducts or solutions. Conduct product demonstrations and technical presentations.Prepare and deliver accurate and competitive sales quotations, proposals, andcontracts. Ensure all customer communications are clear, professional, and effective.Build and maintain strong relationships with existing and potential customers. Act asthe primary point of contact for customer inquiries and follow up on leads.Work closely with the engineering, marketing, and manufacturing, accounts andlogistics teams to ensure alignment between customer needs and product offerings.Track and report on sales activities, including lead generation, customer interactions,and sales performance. Provide regular updates to senior management.

Key Responsibilities:

• Provide day-to-day support for the Fiserv Signature platform, responding to issues, troubleshooting, and resolving technical problems efficiently.

• Collaborate with clients and internal teams to analyze, configure, and implement solutions on the Fiserv Signature platform.

• Assist in system upgrades, patches, and maintenance activities to ensure the platform remains secure and up to date.

• Conduct detailed investigations to identify root causes of issues and propose effective solutions.

• Support client onboarding, data migrations, and customizations as needed.

• Document issues, resolutions, and procedures to maintain a knowledge base for the support team.

• Provide training and guidance to end-users regarding system features, functionalities, and best practices.

• Work with vendors or Fiserv support for escalation of unresolved issues and coordination of system fixes.

• Identify areas of improvement within the platform and collaborate with the development team to implement solutions.

• Perform system monitoring and performance checks to ensure optimal platform performance.

• Assist in testing new features and updates prior to production rollout.

• Keep clients updated on progress, ensuring a high level of customer satisfaction.

Secondary Skill

Bachelor’s degree in information technology, Computer Science, Business, or a related field (or equivalent work experience).

• Proven experience supporting Fiserv Signature or similar banking/financial services platforms.

• Strong technical proficiency in troubleshooting and resolving system-related issues.

• Familiarity with banking systems, transactions, and financial software.

• Understanding of system architecture, integrations, and workflows in relation to Fiserv Signature.

• Excellent communication skills, both written and verbal.

• Strong problem-solving and analytical abilities.

• Ability to work independently and as part of a team.

• Experience in project management and working with cross-functional teams.

Preferred Qualifications:

• Certification in Fiserv Signature or similar platforms.

• Experience with database management (SQL, Oracle, etc.).

• Experience with web services, APIs, and integrations.

• Familiarity with Agile or Scrum methodologies.

Skills and Attributes:

• Technical troubleshooting and analytical thinking.

• Strong interpersonal skills with the ability to work with clients at all levels.

• Ability to handle multiple tasks and meet deadlines in a fast-paced environment.

• Attention to detail and the ability to work with precision

• Technical skills in C# .NET Core, ASP.NET MVC and Entity framework, LINQ and REST APIs
• Additional skills in MySQL and SQL server, Ajax, jQuery, ReactJS, HTML, Javascript, XML
• Have good analytical ability to breakdown problem statements into solutions
• Working knowledge of various development tools like IDE’s (VS2008 or above), source control systems like TFS, Subversion.
• Good at Troubleshooting, problem solving and has supported customers in production environment
• Experience in Test driven development is desirable.
• Strong written and verbal communication skills and the ability to follow verbal/written instructions
• Ability to troubleshoot assigned technical issues and also the ability to meet tight project deadlines
• MUST have experience in major systems development and implementation
• Leading a team would be an added advantage.

Create world class apps that have potential of reaching millions of users.

Roles and responsibilities include -
1. Addition of new features to existing app and making sure minimal crash rate and ANR
2. Adding new AI models built by data science team into the android environment 
3. Planning new features with founders and other stakeholders
4. Creating reasonable timelines and making sure delivery according to planned schedules 

We are looking for a skilled and experienced front-end developer to join our product team. This role requires you to be a tech-savvy contributor in translating the customer needs and user expectations into interactive web apps. You’ll be an exceptional problem solver and take responsible actions in ensuring the application is optimised both in technology and in delivering the best user experience. If you share our passion to create and define interactive web pages, we are happy to hear from you!

What You'll do-

• Work closely with design, product management, and development teams to create elegant, usable, responsive and interactive interfaces across multiple devices.
• Implement UI development principles to ensure that the product client-side serves at scale.
• Review and optimize usage by monitoring key metrics and rectifying the issues proactively.
• Ensure the technical feasibility of UI/UX designs-Turning UI/UX designs into prototypes, creating awesome interactions from designs, writing reusable content modules, and ensuring the maintainability of the code.
• Build reusable code and libraries for future use
• An ability to perform well in a fast-paced environment and bring in optimal flow for rapidly changing design/ technology.

Technical Requirements-

• At least 1 to 3 years of relevant work experience as a web developer, UI developer, JavaScript expert, or a frontend engineer
• Be familiar with Responsive Web Design, common Web UX patterns and anti-patterns
• Be able to tell good design from bad design
• Be able to write clean, maintainable code which others can work on
• Familiar with UI layouts, SASS, bootstrap, and Material UI
• Experience debugging using popular JavaScript-based tools like Chrome Developer Console
• You have mastery in DOM manipulation (including jQuery) and understand components, CTAs
• Know browser behaviour, performance, compatibility and cross-browser issues
• Proficient understanding of code versioning tools, such as Git,
• You take pride in working on advanced CSS, animations and responsiveness
• You seem to have good architectural & design skills
• Ability to own, end to end responsibility - right from the requirement to release
• Ability to produce bug-free and production-grade code
• Be great at debugging, including identifying page speed and performance bottlenecks, using tools like Chrome Dev Tools, React Dev Tools, etc.
• The skills that we consider - CSS, JavaScript, React, Redux, Node.js

Required Skills

• Javascript, ReactJS, Redux, NodeJS, HTML, CSS

Good to have-

• Knowledge of TDD frameworks mocha, chai, jest etc.
• Understanding of Typescript
• Understanding of ReactJS based frameworks like NextJS, Gatsby, etc.
• Understanding of REST API
• Passionate to create good design and usability