SEO Analyst

What you'll do :

• Work closely with product managers and engineers to design, implement, test, and continually improve scalable frontend and backend services.
• Develop products using agile methods and tools.
• Develop commercial-grade software that is user-friendly and suitable for a global audience.
• Plan, create, and execute (manual and automated) tests.
• Be involved and participate in the overall application lifecycle.
• Building reusable code and libraries for future use.
• Staying up to date with current technologies and providing insights on cutting-edge software approaches, architectures, and vendors.
• Ensure that non-functional requirements such as security, performance, maintainability, scalability, usability, and reliability are considered when architecting solutions.
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Skills you bring to the table:

• 3+ years of relevant experience. 
• Fluency in any one of JavaScript, TypeScript, or Python.
• Should have built large scalable enterprise applications from scratch.
• Strong experience in architectural patterns, High-level designs.
• Experience in NoSQL and SQL DBs.
• Have a knack for launching and iterating on products quickly with quality and efficiency.
• Strong problem-solving skills.
• Willingness to learn and ability to flourish in a dynamic, high-growth, entrepreneurial environment.
• Hands-on, self-starter, capable of working independently.
• True love for technology and what you do.
• Maniacal attention to detail.

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service. 

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills. 

RESPONSIBILITIES 

• Handling customer complaints, provide appropriate solutions and alternatives within the time limit. 
• Following up to ensure proper resolution. 
• Adherence to all the SLAs 
• Mediate between clients and the organization. 
• Possessing excellent product knowledge to enhance customer support 
• Promote value through great customer experience. 

REQUIREMENTS 

• A bachelor’s degree in administration or a related field. 
• A minimum of 1-2 years' experience as a customer support executive. 
• Excellent interpersonal and written and oral communication skills. 
• Knowledge of CRM systems. 
• Computer skills. 
• Knowledge of customer success processes. 
• Patient and active listener. 
• Passion for service. 

Job Description:

Role: Sales Engineer (Residential)

Exp Level: 3+ Yrs. In Sales

Education: Must be BE/B. Tech (Electrical/Electronics)

Location: Nagpur

Notice Period: Immediate Available/ 15 Days/ Serving NP or Max 30 Days NP.

Languages Known: Marathi, Hindi, English (Must be fluent)

Travel: Must be flexible in Travelling - 60% - 70%

Good Communication & Presentation Skills.

Excellent in handling multiple customers

​Please Note: We are looking for sales candidates, those who have worked with various industries like (Steel, Cement, Mining, Automobile, Cement, Textile, Steel & Pharma)

Mandatory Requirements:

• Required Enthusiastic & Passionate candidates with prior experience in sales 3 - 5 years
• B.E. B. Tech Electronics/Electrical is mandatory.
• Basic knowledge of ELECTRICAL POWER & ENERGY SYSTEMS is vital
• Should be Proficient in Marathi, Hindi & English.
• Dynamic Travelling will be integral part of Job, Candidate must be ready to travel as on required and ad-Hoc basis

Roles and Responsibilities:

• Should be self-motivated, committed with good communication and possess management skills.
• Identify organizations and individuals for new leads and potential new markets through networking and other approaches so to generate the revenue for the company.
• Sales, Marketing & Business Development / Developing New clients in the target market
• Mapping potential customer/industries via email or phone to establish rapport and set up meetings
• Contacting potential clients Inquiry generation and offer / quotation submission.
• Proven experience in offering products in line with application and closing sales
• Work towards consistently achieving and exceeding monthly/quarterly/yearly sales target to ensure accomplishment of the overall company's target
• Candidates must have experience in Sales in the electrical systems, industrial automation, Steel, Cement, Mining, Automobile, Cement, Textile, Steel & Pharma Negotiation & contract finalization with client.
• Ability to analyse competitive environment and take necessary steps for improvement
• Basic knowledge of ELECTRICAL POWER & ENERGY SYSTEMS is vital.
• Explore overseas business opportunities and provide strategic insights for growth of the organization
• Candidate from associated industry and having international business experience will be an added advantage
• Develop and maintain good professional relationships with main accounts and strategic partners of company
• Administer sales pipeline and improve opportunities for sales
• The candidate must be a team player and assist other teams for successful completion of projects

• Work with development teams and product managers to ideate software solutions
• Design client-side and server-side architecture
• Build the front-end of applications through appealing visual design
• Develop and manage well-functioning databases and applications
• Write effective APIs
• Test software to ensure responsiveness and efficiency
• Troubleshoot, debug and upgrade software
• Create security and data protection settings
• Build features and applications with a mobile responsive design
• Write technical documentation
• Work with data scientists and analysts to improve software