Security Engineer

Role Overview

We are looking for an experienced Network Security Engineer to design, implement, maintain, and secure enterprise network infrastructure. The role requires a strong understanding of network security principles, hands-on experience with security technologies, and the ability to troubleshoot complex network and security issues.

The ideal candidate will work closely with network, infrastructure, cloud, application, and security teams to ensure secure, resilient, and highly available network environments. The candidate should be comfortable handling security incidents, performing root-cause analysis, implementing security controls, and contributing to continuous improvement of the organization's network security posture.

Key Responsibilities

• Design, implement, configure, and maintain enterprise network security infrastructure.
• Manage and support network security technologies including firewalls, VPNs, IDS/IPS, secure gateways, and network access controls.
• Configure and maintain security policies, access rules, NAT, VPN tunnels, and related network security controls.
• Monitor network traffic and security events to identify potential threats, anomalies, and unauthorized access.
• Troubleshoot complex network connectivity and security-related issues and perform root-cause analysis.
• Investigate and respond to network security incidents in coordination with security and infrastructure teams.
• Review firewall and network security rules regularly and ensure they follow established security standards and business requirements.
• Support secure connectivity across data centers, corporate networks, remote locations, cloud environments, and third-party networks.
• Participate in network security assessments, vulnerability remediation, and security hardening activities.
• Implement and maintain network segmentation and access-control mechanisms.
• Work with internal teams to assess security requirements for new applications, infrastructure, and network changes.
• Participate in change management, implementation, and post-change validation activities.
• Maintain network security documentation, architecture diagrams, configurations, and operational procedures.
• Contribute to security improvement initiatives, automation, standardization, and operational efficiency.
• Work with vendors and technology partners for issue resolution, upgrades, and technical escalations.
• Ensure network security operations align with organizational policies, industry standards, and compliance requirements.

Required Skills

• Strong experience in network security engineering and enterprise networking.
• Good understanding of TCP/IP, DNS, DHCP, HTTP/HTTPS, routing, switching, VLANs, and network protocols.
• Hands-on experience with enterprise firewalls and security gateways.
• Strong understanding of VPN technologies, IPsec, SSL/TLS, NAT, and access-control policies.
• Experience with IDS/IPS, network monitoring, traffic analysis, and security event investigation.
• Experience troubleshooting network and security issues across complex environments.
• Good understanding of network security architecture, segmentation, and secure connectivity.
• Experience with incident management, change management, and root-cause analysis.
• Familiarity with security best practices, vulnerability management, and network hardening.
• Strong analytical, troubleshooting, and problem-solving skills.
• Good written and verbal communication skills with the ability to work effectively with technical and non-technical stakeholders.

Preferred Skills

• Experience with security technologies from vendors such as Palo Alto, Fortinet, Cisco, Check Point, or similar.
• Exposure to cloud networking and cloud security across AWS, Azure, or GCP.
• Knowledge of Zero Trust, SASE, SD-WAN, or network access control concepts.
• Experience with security monitoring/SIEM platforms.
• Exposure to scripting or automation using Python, PowerShell, or similar technologies.
• Relevant certifications such as CCNA/CCNP Security, PCNSE, Fortinet certifications, or equivalent are an advantage.

Key Competencies

• Network Security Engineering
• Enterprise Network Troubleshooting
• Firewall & VPN Management
• Security Incident Handling
• Network Monitoring & Analysis
• Security Hardening
• Root-Cause Analysis
• Risk & Vulnerability Awareness
• Change & Configuration Management
• Stakeholder Communication
• Problem Solving
• Documentation & Process Discipline

📢 We're Hiring | Cybersecurity Consultant | Gurugram

Role: Cybersecurity Consultant

Experience: 7+ Years

Location: Gurugram, Haryana

We are looking for experienced cybersecurity professionals with strong hands-on expertise in security operations, infrastructure security, vulnerability management and incident response.

🔹 Key Responsibilities

• Manage and strengthen security controls across enterprise IT infrastructure.
• Perform vulnerability assessments, remediation tracking and patch management.
• Monitor security alerts, investigate incidents and support threat hunting.
• Implement and manage SIEM, EDR and endpoint security solutions.
• Work on IAM controls, including MFA, SSO, RBAC and privileged access management.
• Support network security, including firewalls, IDS/IPS, segmentation and secure remote access.
• Assist with backup, recovery, disaster recovery and business continuity activities.
• Maintain security documentation, remediation evidence and audit compliance.

🔹 Required Skills

• 7+ years of relevant experience in cybersecurity, security engineering or security operations.
• Hands-on experience with SIEM tools such as Microsoft Sentinel, Splunk, QRadar or ArcSight.
• Knowledge of Microsoft security technologies, including Defender and Entra ID, is preferred.
• Experience with vulnerability management tools such as Tenable, Qualys or CrowdStrike Falcon.
• Strong understanding of incident response, threat hunting, network security and security remediation.
• Experience with EDR, IAM and enterprise security controls.

⭐ Preferred: OT/ICS security, IEC 62443, NIST frameworks, backup/DR and network segmentation experience.

📩 Interested candidates: Please share your updated cv at: snigdhaattheratebeanhr.com

About Us

CLOUDSUFI is a Silicon Valley-based specialist Data Engineering & Cloud Technologies player with top-tier clients, favorable revenue mix, strong financial performance, and robust management. We pride ourselves in helping in the Data Discovery, Insights and Monetization for organizations. We offer quality of work, opportunities to learn new platforms/technologies that will help young engineers put themselves ahead in their careers compared to their peers in the IT Services industry. CLOUDSUFI is a Data Science and Product Engineering company building Products/Solutions for Technology and Enterprise industries leveraging the advent of Cloud Hyper Scalers and AI/ML, NLP technologies.

The organization is built to scale with strong external/ internal tech capabilities and governance standards. Started in 2019, CLOUDUSUFI is a family of 250 members working towards a common goal of making the enterprise data dance.

To know more, please visit https://cloudsufi.com

Our Values

We are a passionate and empathetic team that prioritizes human values. Our purpose is to elevate the quality of lives for our family, customers, partners and the community.

Equal Opportunity Statement

CLOUDSUFI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified candidates receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation and national origin status. We provide equal opportunities in employment, advancement, and all other areas of our workplace. Please explore more at https://www.cloudsufi.com/

Role : Full-Time Individual Contributor (IC)

Reporting to : Solution Architect / Program Manager

Location : India Remote (Quarterly visits to Noida office)

Shift : 2PM-11PM IST

12x5 (On call duty)

Experience : 8-14 Years

ABOUT YOU

• 5+ years’ experience with AWS orchestration via Terraform script
• 5+ years’ experience with CloudWatch/CloudTrail/Guard Duty
• 5+ years’ experience with AWS WAF
• 4+ years’ experience with CloudFlare
• 3+ years’ experience with DataDog
• Experience with PagerDuty
• Ability to make nuanced threat assessments
• Experience in SOPHOS.
• Significant experience with PCI, SOC2, SOX, HIPAA, or other compliance regimes
• Experience in Infrastructure As Code – Ansible / Terraform/ CloudFormation
• Hands-on experience implementing various security tools in CI/CD pipeline
• Strong experience with any cloud service provider (AWS Preferred)
• Implement and oversee technological upgrades, improvements and major changes to the cloud security environment.
• Develop solutions, install/configure/integrate IT tools and security processes within an application or organization to help improve the overall IT security posture.
• Set up Static and Dynamic Code Analysis tools, review the results and explain any gaps and potential impact to the teams (development and operations).
• Penetration testing and container security.
• Evaluate and analyze threat, vulnerability, impact and risk to security issues discovered from security assessments.
• Assess current technology architecture for vulnerabilities, weaknesses and for possible upgrades or improvement
• Creating and managing security strategies
• Oversee information security audits, whether performed by organization or third-party personnel
• Develop, maintain and publish up-to-date information security policies, standards and guidelines.
• Preferred Certification - AWS Security/CISSP/CISM (Certified Information Security Manager)

ABOUT THE ROLE

• Work independently with vendors and collaborate with colleagues
• Experience negotiating remediation timelines and/or remediate found issues independently
• Ability to implement vendor platforms within CI/CD pipelines
• Experience managing/responding to incidents, collecting evidence, and making decisions.
• Working with vendors and HM Teams to deploy criteria within WAF and fine tuning it according to applications’ needs
• Multitasking and continuous ability to provide a high level of concentration for assigned projects.
• Good working knowledge of AWS security in general and familiarity of the AWS native security tools
• The candidate should be experienced and articulate, who is not going to get discouraged, despite meeting roadblocks, and will continue promoting security within the company.
• Ability to create DevSecOps security requirements while working on a project
• Ability to articulate security requirements during the Architecture meetings and working hand in hand with HM Applications and DevOps Principal Engineers

The Security Analyst assists the Data Security team to help ensure the security of the company and its clients. Looking for immediate joiners.

 KEY RESPONSIBILITIES

 All employees are expected to use good business judgment and appropriate discretion and decision making while performing responsibilities of the position, and to incorporate EVA’s Core Beliefs in their daily work.

• Performs daily health checks as documented by the IT Security team.
• Supports the Security team by documenting and performing support tasks.
• Participates in change management, incident management, audit and business continuity processes.
• Plans and implements security policies and procedures to protect computer systems, networks and data from unauthorized access.
• Participates in internal and external compliance (SOC 2) audits.
• Recommends security enhancements.

Job specifics:

• Familiarity with standard security concepts, practices and procedures.
• Knowledge of Windows operating systems.
• Strong Documentation, communication skills and attention to detail.
• Able to work independently and as a part of a team to deliver completed projects on-time.
• Identifies ways to continuously improve own and/or company performance.
• Knowledge of security toolsets
• Knowledge of compliance activities (GDPR, SOC 2, ISO:27001).
• Knowledge of database security.
• Knowledge of SIEM technology and security event correlation and monitoring.
• Experience with AWS.             
• Proficient with computer software including Salesforce 

 EDUCATION & EXPERIENCE  

• Bachelor’s Degree in computer science, mathematics, Information Systems or equivalent experience preferred.
• Minimum of 3 years of hands-on IT Security & Audit experience.
• Professional IT Security Certifications are strongly preferred, such as Security+, CISSP, CISM, CISA, GSEC, etc.

Job Description – Tines SOAR Engineer

Job Title: Tines SOAR Engineer

Experience: 6+ Years

Employment Type: Contract

Job Location: India – Hybrid/Remote

Company: Prama.ai

About the Role

Prama.ai is looking for an experienced Tines SOAR Engineer to design, develop, and maintain security automation workflows for enterprise SOC environments. The ideal candidate should have strong hands-on experience with Tines SOAR, security operations, incident response, API integrations, and automation.

Key Responsibilities

• Design, develop, and maintain automation workflows (Tines Stories).
• Build and enhance security playbooks for incident response and alert handling.
• Develop integrations between Tines and SIEM, EDR/XDR, IAM, ITSM, and other security tools.
• Implement integrations using REST APIs, Webhooks, JSON, and OAuth.
• Automate repetitive SOC and security operations to improve incident response efficiency.
• Troubleshoot, monitor, and optimize Tines automation workflows.
• Collaborate with SOC, Security, Infrastructure, and IT teams.
• Support security automation use cases across enterprise environments.

Required Skills

• 6+ years of IT/Security experience with strong hands-on experience in Tines SOAR.
• Hands-on experience developing Tines Stories, Actions, Event Transformations, and API integrations.
• Strong understanding of SOC, Incident Response, Security Operations, and Security Automation.
• Strong knowledge of REST APIs, JSON, Webhooks, and OAuth.
• Experience with at least one SIEM:
• Microsoft Sentinel
• Splunk
• IBM QRadar
• Google Chronicle
• Experience with at least one EDR/XDR:
• Microsoft Defender
• CrowdStrike
• SentinelOne
• Cortex XDR
• Scripting experience in Python, JavaScript, or PowerShell.
• Experience with ServiceNow or Jira.
• Working knowledge of Windows/Linux environments.
• Good understanding of TCP/IP, DNS, HTTP/HTTPS.
• Knowledge of Active Directory, Entra ID, or Okta.

Preferred Skills

• Experience working with Banking/BFSI clients.
• Knowledge of Microsoft Security Stack.
• Understanding of Threat Intelligence and MITRE ATT&CK.
• Exposure to AWS or Azure Security.
• Experience with enterprise SOC automation and security integrations.

Preferred Certifications

• Tines Certification
• Microsoft SC-200
• CompTIA Security+ / CySA+
• Microsoft AZ-500

Cyber Security Expert

We are seeking a highly skilled Cyber Security Expert with strong expertise in AI-driven

security tools and ethical hacking techniques. The ideal candidate will safeguard our digital

infrastructure, proactively identify vulnerabilities, and design intelligent defense mechanisms

against evolving cyber threats.

Key Responsibilities

• Threat Analysis: Identify, assess, and mitigate potential risks across systems and

networks.

• AI Security Tools: Deploy and manage AI-based solutions for intrusion detection,

anomaly monitoring, and predictive threat modelling.

• Ethical Hacking: Conduct penetration testing, simulate cyber-attacks, and recommend

remediation strategies.

• Incident Response: Lead investigations, contain breaches, and implement recovery

measures.

• Compliance & Governance: Ensure adherence to data protection laws, industry

standards, and organizational policies.

• Training & Awareness: Educate employees on best practices and emerging threats.

Required Skills & Qualifications

• Proven hands-on experience with AI-powered security platforms (e.g., SIEM, SOAR,

ML-based anomaly detection).

• Strong knowledge of ethical hacking tools (Metasploit, Burp Suite, Kali Linux, etc.).

• Expertise in network security, firewalls, IDS/IPS, and endpoint protection.

• Familiarity with cloud security (AWS, cloud platform).

• Proficiency in scripting languages (Python, Bash, PowerShell) for automation.

• Solid understanding of cryptography, authentication protocols, and secure coding

practices.

Responsibilities

• Execute and support application vulnerability assessments (SAST, DAST, SCA, and manual code review), ensuring findings are accurate, actionable, and relevant to application risk.
• Validate scanner results, perform false-positive analysis, and track findings through remediation, including retesting to confirm effective fixes.
• Manage multiple application security initiatives concurrently while meeting strict timelines in a fast‑paced environment.
• Prioritize vulnerabilities based on business impact, exploitability, exposure, and likelihood, using industry best practices (e.g., CVSS scoring).
• Develop and maintain dashboards and reports tracking vulnerability metrics such as severity distribution, remediation SLAs, and mean time to remediation (MTTR).
• Support the integration of security scanning and vulnerability workflows into CI/CD pipelines, leveraging existing tooling and automation.
• Facilitate remediation planning by providing actionable recommendations and coordinating root cause analysis.
• Support threat modeling and application risk assessments, with a focus on discovering insecure design patterns.
• Participate in high‑severity or zero‑day vulnerability response activities, including impact analysis and coordinated remediation efforts, as needed.
• Provide input into policies and standards related to application and cloud security controls.

Qualifications and Education Requirements

• Bachelor’s degree in information technology, Cybersecurity, Computer Science, or related discipline—or equivalent professional experience.
• 5-7 years of relevant experience in application security and/or vulnerability management.
• Solid understanding of common vulnerability classes (e.g., OWASP Top 10) and secure architecture principles.
• Proficiency in using Burp Suite for manual security testing of web applications and APIs, including validation of automated findings and identification of complex authentication, authorization, and business‑logic vulnerabilities.
• Hands-on experience with tools such as Burp Suite, Fortify, Checkmarx, SonarQube, Black Duck, Tenable, and common network discovery tools (e.g., Nmap).
• Familiarity with NIST, MITRE ATT&CK, and CIS benchmarks.
• Programming/scripting proficiency in languages such as Python, Java, .NET, or similar.
• Excellent documentation, communication, and stakeholder engagement skills.

Desired Skills

• Professional certifications (e.g., Security+, SSCP, GWAPT, or pursuing CISSP, OSCP).
• Experience using the ServiceNow platform for vulnerability or incident tracking.
• Proficiency in Azure cloud and Azure DevOps environments.
• Experience using Power BI or similar tools to visualize vulnerability metrics and remediation trends for technical and non-technical stakeholders.

At Shipthis, we are building a better future for freight forwarders by evolving traditional operations into fully digital, efficient, and scalable systems. We’re a fast-growing product company where every individual has the opportunity to take ownership, move fast, and create real impact. If you enjoy solving complex problems, shaping products from the ground up, and influencing technical direction, Shipthis is the place for you.

Learn more at www.shipthis.co

Role Overview

We are looking for an associate-level SecOps Engineer to support security operations, compliance, endpoint management, cloud infrastructure, and DevOps engineering. The role will work closely with the CTO/CISO and engineering team. Security and compliance are core responsibilities; when those priorities are lighter, the engineer will focus on CI/CD, infrastructure automation, reliability, monitoring, performance, and cloud cost optimization.

What You’ll be Doing

Security Operations

• Monitor infrastructure, application, and security alerts and assist with incident investigation.
• Review access controls, privileged accounts, service accounts, permissions, and periodic access reviews.
• Support infrastructure hardening, logging, monitoring, backup, recovery, and other security controls.
• Track security issues and corrective actions through closure.

Vulnerability Management

• Run and review application and infrastructure vulnerability scans.
• Maintain a vulnerability register and coordinate remediation with engineering teams.
• Support VAPT and penetration-testing exercises and validate closure of findings.
• Monitor dependencies, containers, operating systems, and cloud infrastructure for known vulnerabilities and patching needs.

Compliance & Governance

• Support ongoing ISO/IEC 27001, SOC 2, GDPR, customer-security, and internal-policy requirements.
• Maintain audit evidence, control registers, security policies, procedures, risk items, and remediation records.
• Assist with internal/external audits, vendor assessments, customer security questionnaires, and asset inventories.
• Maintain evidence for access reviews, vulnerability management, incidents, onboarding/offboarding, backups, and infrastructure changes.

MDM & Endpoint Security

• Administer the company MDM platform and enroll/manage company laptops, desktops, and mobile devices.
• Maintain device inventory and monitor endpoint compliance.
• Enforce approved controls such as disk encryption, screen locks, password requirements, patching, and endpoint protection.
• Support employee device onboarding/offboarding, approved application deployment, lost/stolen-device procedures, and remote wipe where authorized.
• Maintain endpoint security and MDM evidence required for audits and troubleshoot enrollment or policy issues.

DevOps, CI/CD & Cloud

• Maintain and improve CI/CD pipelines, deployment workflows, build times, caching, and rollback processes.
• Support production and non-production cloud infrastructure, networking, DNS, TLS certificates, IAM, and secrets.
• Automate repetitive deployment, infrastructure, security, and compliance tasks.
• Improve monitoring, logging, alerting, reliability, resource utilization, and cloud costs.
• Troubleshoot pipeline, deployment, and infrastructure issues and participate in root-cause analysis.

Required Fundamentals

• Basic knowledge of Linux, networking, HTTP/HTTPS, DNS, TLS, Git, Docker, cloud computing, APIs, and web applications.
• Understanding of IAM, MFA, least privilege, vulnerabilities/CVEs, encryption, logging, patching, and secrets management.
• Strong troubleshooting, ownership, attention to detail, and willingness to learn.

Desired Qualifications

• 1–2 years of experience with strong fundamentals are welcome.
• Basic scripting knowledge in Python, Bash, or similar.
• Interest in cybersecurity, cloud infrastructure, automation, and troubleshooting.
• Exposure to AWS/GCP/Azure, Terraform, GitHub Actions, Cloudflare, OWASP, vulnerability scanners, MDM, ISO 27001, or SOC 2 is a plus, not mandatory.

We Welcome Candidates:

• Who can join immediately
• Female candidates returning to work after a career break are strongly encouraged.

We are an equal opportunity employer and are committed to fostering diversity and inclusivity. We do not discriminate based on race, religion, color, gender, sexual orientation, age, marital status, or disability status.

Job Synopsys

Location: Bangalore

Job Type: Full-time, Permanent

Experience: 1-2 years

Industry: Software Product

Cybersecurity Engineer – AI Training Project

About the Opportunity

We’re looking for experienced Cybersecurity Engineers to contribute technical expertise to a customer project focused on improving the capabilities of next-generation AI systems.

In this role, you’ll use your real-world experience in cybersecurity, software engineering, vulnerability assessment, and secure development to create high-quality technical inputs that help AI systems better understand, debug, secure, and reason about complex software.

What You’ll Do

• Analyze, debug, and resolve software bugs, vulnerabilities, and security issues across complex codebases.
• Review source code and identify potential security weaknesses, vulnerabilities, and attack vectors.
• Perform security assessments, vulnerability assessments, penetration testing, and codebase audits.
• Develop and modify software using languages such as Python, Java, Rust, Go, C++, or TypeScript.
• Implement new features and fix existing functionality while maintaining strong security and engineering standards.
• Refactor legacy code to improve security, maintainability, reliability, and performance.
• Work on backend systems and help optimize applications for scalability, performance, and security.
• Analyze real-world security scenarios and translate your expertise into high-quality technical examples and problem-solving tasks.
• Document technical findings, vulnerabilities, debugging approaches, and recommended solutions.
• Provide domain expertise that helps improve how AI systems reason about software engineering and cybersecurity problems.

What We’re Looking For

• Strong professional experience in Cybersecurity / Application Security / Product Security / DevSecOps / Penetration Testing / Vulnerability Management.
• Strong programming experience in one or more of:
• Python
• Java
• Rust
• Go
• C++
• TypeScript
• Proven experience with debugging, troubleshooting, and fixing complex software issues.
• Hands-on experience with penetration testing, vulnerability assessment, security auditing, or application security.
• Understanding of secure software development practices and modern security threats.
• Strong knowledge of data structures, algorithms, software architecture, and code quality.
• Ability to review unfamiliar codebases and quickly understand how systems work.
• Strong written communication and the ability to explain complex technical findings clearly.

Nice to Have

• Experience with OWASP, API security, cloud security, DevSecOps, or threat modeling.
• Experience performing security assessments on production applications or enterprise systems.
• Experience with tools such as Burp Suite, Metasploit, Nmap, Wireshark, SAST/DAST tools, or vulnerability scanners.
• Contributions to open-source security or software projects.
• Experience working with AI/ML systems, LLMs, data annotation, or AI training projects.
• Relevant security certifications such as OSCP, OSWE, CEH, CISSP, Security+, or equivalent practical experience.

Engagement

• Role: Cybersecurity Engineer
• Work: Remote(Contract)
• Experience: Mid-level to Senior
• Programming: Required
• Cybersecurity expertise: Required

Why Join?

This is an opportunity to apply your existing cybersecurity expertise to an emerging area of technology. Your practical experience debugging software, identifying vulnerabilities, securing applications, and solving complex engineering problems will directly contribute to improving the capabilities of next-generation AI systems.

If you enjoy breaking down complex technical problems, finding vulnerabilities, fixing software, and thinking deeply about how systems work, this project could be a strong fit.

Job Summary:

We are looking for an experienced OpenText ArcSight SIEM / SOAR / UBA L2-L3 Engineer to manage and support security platforms in SOC/MSSP environment. The role involves day-to-day administration, troubleshooting, configuration and optimization of ArcSight platforms.

Key Responsibilities

• Administer and monitor OpenText ArcSight ESM/SIEM, SmartConnectors, SOAR and UBA/ArcSight Intelligence.
• Manage SIEM rules, filters, Active Lists, dashboards, reports and correlation use cases.
• Monitor EPS, event flow, connector health, system performance and log ingestion.
• Troubleshoot event collection, parsing, correlation and integration issues.
• Configure and troubleshoot ArcSight SmartConnectors and log sources.
• Manage and troubleshoot SOAR playbooks, integrations and automated workflows.
• Support UBA/Intelligence data ingestion, analytics and integration with SIEM.
• Perform L2/L3 troubleshooting, RCA and resolution of platform-related incidents.
• Support upgrades, patches, configuration changes and platform optimization.
• Coordinate with SOC, infrastructure, customer and OEM/OpenText support teams.
• Maintain technical documentation, incident records and RCA reports.

Required Skills

• 3–6 years of hands-on experience with OpenText ArcSight SIEM/ESM.
• Strong experience in ArcSight administration and troubleshooting.
• Hands-on experience with SmartConnectors, EPS, correlation rules, Active Lists and event flow.
• Working experience with ArcSight SOAR and UBA/ArcSight Intelligence.
• Good knowledge of Linux/Unix and networking fundamentals.
• Understanding of Syslog, CEF, TCP/IP, SSL/TLS and REST APIs.
• Strong analytical, troubleshooting and problem-solving skills.
• Experience in SOC/MSSP or managed security services environment preferred.
• OpenText/ArcSight certification will be an added advantage.

Candidate Profile

The candidate should be hands-on, technically strong and capable of independently handling L2/L3 production issues, platform administration, troubleshooting and escalations in a security operations environment.