Sr. Sales- Coworking

Job Role: Customer Support Executive (Jaipur)

Location: Jaipur (On-site)

Employment Type: Full-time, Permanent

Shifts: Rotational; Night shifts as per business requirement

Experience: Freshers to 3 years

Compensation:

• International Process: ₹23,000 – ₹34,000 CTC/month
• Domestic Process (if applicable): ₹12,000 – ₹22,000 CTC/month

Role Overview

We are hiring Customer Support Executives for our International (Voice/Chat/Email) process in Jaipur. You will handle customer queries professionally, ensure timely resolution, and deliver a great customer experience.

Key Responsibilities

• Handle customer queries via phone calls, emails, and chats.
• Diagnose issues, provide accurate resolutions, and escalate when needed.
• Document interactions in CRM/tools and follow defined SLA/TAT.
• Collaborate with team/lead to improve customer satisfaction and KPIs.

Must-Have Skills

• Excellent English communication (spoken and written).
• Customer first mindset; active listening and problem-solving.
• Typing accuracy and basic computer proficiency.
• Willingness to work night/rotational shifts for international support.

Eligibility

• Undergraduates/Graduates/Postgraduates are welcome.
• Freshers and experienced candidates (up to 3 years) can apply.
• Immediate joiners preferred.

Benefits

• Cab facility for night shifts (as per company policy).
• One-time meal during shifts (as applicable).
• Performance incentives and growth opportunities.

About koolio.ai

Website: www.koolio.ai

Koolio Inc. is a cutting-edge Silicon Valley startup dedicated to transforming how stories are told through audio. Our mission is to democratize audio content creation by empowering individuals and businesses to effortlessly produce high-quality, professional-grade content. Leveraging AI and intuitive web-based tools, koolio.ai enables creators to craft, edit, and distribute audio content—from storytelling to educational materials, brand marketing, and beyond. We are passionate about helping people and organizations share their voices, fostering creativity, collaboration, and engaging storytelling for a wide range of use cases.

About the Internship Position

We are looking for a motivated Backend Development Intern to join our innovative team. As an intern at koolio.ai, you’ll have the opportunity to work on a next-gen AI-powered platform and gain hands-on experience developing and optimizing backend systems that power our platform. This internship is ideal for students or recent graduates who are passionate about backend technologies and eager to learn in a dynamic, fast-paced startup environment.

Key Responsibilities:

• Assist in the development and maintenance of backend systems and APIs.
• Write reusable, testable, and efficient code to support scalable web applications.
• Work with cloud services and server-side technologies to manage data and optimize performance.
• Troubleshoot and debug existing backend systems, ensuring reliability and performance.
• Collaborate with cross-functional teams to integrate frontend features with backend logic.

Requirements and Skills:

• Education: Currently pursuing or recently completed a degree in Computer Science, Engineering, or a related field.
• Technical Skills:
• Good understanding of server-side technologies like Python
• Familiarity with REST APIs and database systems (e.g., MySQL, PostgreSQL, or NoSQL databases).
• Exposure to cloud platforms like AWS, Google Cloud, or Azure is a plus.
• Knowledge of version control systems such as Git.
• Soft Skills:
• Eagerness to learn and adapt in a fast-paced environment.
• Strong problem-solving and critical-thinking skills.
• Effective communication and teamwork capabilities.
• Other Skills: Familiarity with CI/CD pipelines and basic knowledge of containerization (e.g., Docker) is a bonus.

Why Join Us?

• Gain real-world experience working on a cutting-edge platform.
• Work alongside a talented and passionate team committed to innovation.
• Receive mentorship and guidance from industry experts.
• Opportunity to transition to a full-time role based on performance and company needs.

This internship is an excellent opportunity to kickstart your career in backend development, build critical skills, and contribute to a product that has a real-world impact.

Job Summary:

Job Description Combine your passion for technology, healthcare, and communications as an HCS Web/React UI Software Engineer. You will develop and improve our software workflow control systems through the full software development cycle from design to maintenance, while improving hospital communication and performance. This role will work on re-engineering existing applications into the SAAS model using state of the art technologies.

Primarily responsible for technical leadership, support, and guidance to local engineering teams, ensuring that projects are completed safely, efficiently, and within budget as well as overseeing the planned maintenance programs of facilities.

Key Responsibilities:

• Oversee and coordinate all facilities management and project activities, including maintenance, renovation, and remodeling projects.

• Lead and manage facility-related projects, such as renovations, expansions, or relocations. Develop project plans, allocate resources, set timelines, and monitor progress to ensure successful completion within budget and schedule.

• Oversee relationships with external vendors, contractors, and service providers. Negotiate contracts, monitor performance, and ensure compliance with agreed-upon terms and service level agreements.

• Identify and implement best practices in facilities management. Ensure facilities comply with all relevant codes, regulations, and health and safety standards. Stay updated on changes in regulations and implement necessary changes to maintain compliance.

• Oversee facilities planned maintenance programs.

• Monitor project progress, identify risks, and implement mitigation strategies.

• Lead and oversee engineering projects within the Dubai & Northern Emirates region.

• Prepare financial reports and forecasts for management review.

• Identify and mitigate project risks and issues.

• Ensure compliance with environmental, health, and safety regulations.

• Generate progress reports, status updates, and other project-related documentation as required.

• Ensure that all project deliverables are of the highest quality, and that they meet the requirements of the project scope.

Qualifications:

• Bachelor's Degree in engineering or related fields.

• Engineering qualifications in Electrical or HVAC disciplines will be an advantage.

• 5 - 10 years of experience in Engineering in Healthcare setup or a similar field.

• Strong analytical and problem-solving skills.

• Must have hands-on experience in hospital systems.

• Ability to think critically and maintain a high level of confidentiality.

• Must be willing to participate in crisis management at facility level.

• Strong interpersonal, verbal, and written communication skills.

• Familiarity with project management software.

Job Description:

As a Blockchain Developer, you will be responsible for harnessing your deep expertise in blockchain technologies to deliver innovative and secure solutions. You will work closely with our development team to implement blockchain-based systems that address our clients' needs. Your responsibilities will include, but are not limited to:Responsibilities:

1. Blockchain Development: Design, develop, and maintain blockchain applications, smart contracts, and decentralized solutions using various blockchain platforms, such as Ethereum, Hyperledger, or others.
2. Architecture and Design: Collaborate with the team to define blockchain architecture and system requirements, ensuring scalability, security, and optimal performance.
3. Smart Contracts: Create, test, and deploy smart contracts using Solidity or other relevant programming languages. Ensure the correctness and efficiency of smart contract code.
4. Integration: Integrate blockchain solutions with existing systems and databases, and ensure seamless data flow between blockchain and off-chain components.
5. Security: Implement security best practices, conduct code reviews, and perform security audits to identify and mitigate vulnerabilities in blockchain applications.
6. Performance Optimization: Optimize blockchain solutions for performance, scalability, and cost-efficiency, including transaction speed and gas fees reduction.
7. Documentation: Maintain detailed documentation of blockchain applications, smart contracts, and development processes to facilitate future development and auditing.
8. Research and Innovation: Stay up-to-date with the latest blockchain technologies, industry trends, and best practices. Propose innovative solutions to improve existing processes.
9. Collaboration: Collaborate with cross-functional teams, including front-end and back-end developers, designers, and product managers, to deliver integrated blockchain solutions.
10. Testing and Quality Assurance: Conduct rigorous testing, debugging, and quality assurance to ensure the reliability and security of blockchain applications.
11. Troubleshooting: Investigate and resolve technical issues, system failures, and performance bottlenecks related to blockchain solutions.
12. Compliance: Ensure compliance with relevant regulations and industry standards, such as GDPR and AML/KYC requirements, when applicable.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum of 3 years of professional experience in blockchain development.
• Proficiency in blockchain technologies, including Ethereum, Hyperledger, and other relevant platforms.
• Strong programming skills in languages like Solidity, Golang, or Rust.
• Experience with blockchain development tools, frameworks, and libraries.
• Knowledge of cryptography and cybersecurity principles.
• Familiarity with decentralized applications (DApps) and web3.js.
• Excellent problem-solving and analytical skills.
• Effective communication and teamwork abilities.
• Ability to adapt to a rapidly evolving technology landscape.

Must have Experience of UI testing using Automation tools like Selenium for Web and , Appium for Mobile application. • Must have clear understanding about Selenium/Appium Architecture, Page Object Model, Page Factory designs, Singleton and Builder Design Pattern • Good Experience of using locators (CSS/Xpath), Action Interface, JavaScript Executor • Have good exposure in validating API’s using any tool such as Postman/SoapUI • Basic understanding of API testing using Rest Assured. • Basic understanding of BDD concept with Cucumber as Tool • Experience with TFS/ GitHub • Must have Knowledge of TestNG/Junit . • Must have Programming languages knowledge: Java with strong knowledge of OOPS concept,Exception Handling, Reflection, Serialization and Collection Framework • Must have worked with following technologies Extent Report, Apache POI, Log4J, JSON • Experience of working with any of the databases (e.g.: MSSQL, PostgreSQL, Mongo Db etc.) • Knowledge of Maven, Jenkins and Docker or equivalent CI/CD • Must have good Manual testing experience of STLC, creating test scenarios, test cases with different test design techniques, Logging defects • Strong team player, flexible and should be able to shape up with different teams. • Demonstrated ability to focus and complete multi tasks on time. • Above average communication and should be able to explain architecture of current project. • Working experience in testing the AUT developed/delivered with Agile project framework. • Hands on experience on at least one Test Management or Defect Management tool for example ALM, JIRA, or any Microsoft tool etc. If this role sounds exciting to you and fulfil your future goals, then we would love to hear from you.

• Must have experience with Amazon Web Services (AWS)
• Experience with Python/Node.JS/Typescript
• At least 2+ years as back-end software developer
• A deep understanding of the benefits of the Microservice and serverless paradigms
• Prepared technical documentation, and understand why it’s important
• Understanding of database principals: SQL and NoSQL
• Collaboration and communication skills (you’ll be working with clients and internal teams)
• An understanding of programming fundamentals (OOP, data structures, algorithms)
• Familiarity and comfort with REST API, Postman
• The ability to work independently or within a team structure.
• A “lead by example” attitude, and motivation to deliver work you’re proud of

What you need to have:

We are looking for an experienced Chief Operating Officer or COO to oversee our organization’s ongoing operations and procedures. You will be the company’s second-in-command and responsible for the efficiency of business.

The COO role is a key member of the senior management team, reporting only to the Chief Executive Officer (CEO). You’ll have to maintain control of diverse business operations, so we expect you to be an experienced and efficient leader. If you also have excellent people skills, business acumen and exemplary work ethics, we’d like to meet you.

The goal of the COO position is to secure the functionality of business to drive extensive and sustainable growth.

• Design and implement business strategies, plans and procedures
• Set comprehensive goals for performance and growth
• Establish policies that promote company culture and vision
• Oversee daily operations of the company and the work of executives (IT, Marketing, Sales, Finance etc.)
• Lead employees to encourage maximum performance and dedication
• Evaluate performance by analyzing and interpreting data and metrics
• Write and submit reports to the CEO in all matters of importance
• Assist CEO in fundraising ventures
• Participate in expansion activities (investments, acquisitions, corporate alliances etc.)
• Manage relationships with partners/vendors

• Proven experience as Chief Operating Office or relevant role
• Understanding of business functions such as HR, Finance, marketing etc.
• Demonstrable competency in strategic planning and business development
• Experience in fundraising will be a plus
• Working knowledge of data analysis and performance/operation metrics
• Working knowledge of IT/Business infrastructure and MS Office
• Outstanding organizational and leadership abilities
• Excellent interpersonal and public speaking skills
• Aptitude in decision-making and problem-solving
• BSc/BA in Business Administration or relevant field; MSc/MBA is a plus