SDET

Position Overview:

As a BI (Business Intelligence) Developer, they will be responsible for designing,

developing, and maintaining the business intelligence solutions that support data

analysis and reporting. They will collaborate with business stakeholders, analysts, and

data engineers to understand requirements and translate them into efficient and

effective BI solutions. Their role will involve working with various data sources,

designing data models, assisting ETL (Extract, Transform, Load) processes, and

developing interactive dashboards and reports.

Key Responsibilities:

1. Requirement Gathering: Collaborate with business stakeholders to understand

their data analysis and reporting needs. Translate these requirements into

technical specifications and develop appropriate BI solutions.

2. Data Modelling: Design and develop data models that effectively represent

 the underlying business processes and facilitate data analysis and reporting.

Ensure data integrity, accuracy, and consistency within the data models.

3. Dashboard and Report Development: Design, develop, and deploy interactive

dashboards and reports using Sigma computing. 

4. Data Integration: Integrate data from various systems and sources to provide a

comprehensive view of business performance. Ensure data consistency and

accuracy across different data sets.

5. Performance Optimization: Identify performance bottlenecks in BI solutions and

optimize query performance, data processing, and report rendering. Continuously

monitor and fine-tune the performance of BI applications.

6. Data Governance: Ensure compliance with data governance policies and

standards. Implement appropriate security measures to protect sensitive data.

7. Documentation and Training: Document the technical specifications, data

models, ETL processes, and BI solution configurations.

8. Ensuring that the proposed solutions meet business needs and requirements.

9. Should be able to create and own Business/ Functional Requirement

Documents.

10. Monitor or track project milestones and deliverables.

11. Submit project deliverables, ensuring adherence to quality standards.

Qualifications and Skills:

1. Master/ Bachelor’s degree in IT or relevant and having a minimum of 2-4 years of

experience in Business Analysis or a related field 

2. Proven experience as a BI Developer or similar role.

3. Fundamental analytical and conceptual thinking skills with demonstrated skills in

managing projects on implementation of Platform Solutions 

4. Excellent planning, organizational and time management skills.

5. Strong understanding of data warehousing concepts, dimensional modelling, and

ETL processes.

6. Proficiency in SQL, Snowflake for data extraction, manipulation, and analysis.

7. Experience with one or more BI tools such as Sigma computing.

8. Knowledge of data visualization best practices and ability to create compelling

data visualizations.

9. Solid problem-solving and analytical skills with a detail-oriented mindset.

10. Strong communication and interpersonal skills to collaborate effectively with

different stakeholders.

11. Ability to work independently and manage multiple priorities in a fast-paced

environment.

12. Knowledge of data governance principles and security best practices.

13. Candidate having experience in managing implementation project of platform

solutions to the U.S. clients would be preferable. 

14. Exposure to U.S debt collection industry is a plus.

Role - HR Operations Specialist

Experience: 2–3 Years 

Location: Kormangala, Bangalore, India

About Us: IAI Solution Pvt Ltd is a cutting-edge AI startup dedicated to pioneering transformative solutions in enterprise automation and predictive analytics, challenging the status quo, and building the future of intelligence through innovative technology and a relentless pursuit of excellence. We need a highly organized and proactive individual to ensure flawless execution of our essential HR administrative and operational functions.

Why Join IAI Solution Pvt Ltd?

• Shape the Future: Work at the forefront of Artificial Intelligence, contributing to a company that is challenging the status quo and redefining industry standards.
• Direct Impact: This role is essential to our daily efficiency. You won't just be processing paperwork—you'll be building the foundation for our rapid growth and supporting every employee directly.
• Grow with Us: Experience the energy of a high-growth startup. We offer unparalleled opportunities for learning, professional development, and expanding your skill set across HR and Operations.
• Startup Culture: Join a passionate, collaborative, and fast-moving team that values innovation, speed, and ownership.

Role Overview

The HR & Operations Associate will be the engine room of our People function, responsible for the efficient and compliant execution of daily HR administrative and operational processes. This role requires precision, attention to detail, and the ability to thrive in a fast-paced, high-growth technology environment.

Key Responsibilities

1. HR Administration, Data & Compliance

• Maintain the integrity of all employee records within the HRIS, ensuring data is accurate for hires, changes, and terminations.
• Own the end-to-end administration of Attendance tracking, Leave Management, and the generation of associated reports.
• Handle all record keeping and compliance documentation for the Internship program.
• Process and track documentation related to statutory compliance, including basic liaison for EPFO Passbook data and general labor law requirements.
• Manage employee lifecycle paperwork, including preparing contracts, NDAs, and internal communication.

2. Employee Onboarding & Operations Support

• Execute comprehensive onboarding tasks, including background checks, initial paperwork, IT setup coordination, and the preparation/distribution of joining kits.
• Handle all aspects of offboarding, including exit paperwork and coordination of asset retrieval.
• Serve as the key processor for employee support logistics, including processing relocation assistance and reimbursement claims.
• Administer employee benefits and programs, including support for insurance enrollment and basic benefits inquiries.
• Manage invoicing, vendor relations, and other ad hoc HR operations tasks as required to maintain smooth business continuity.

3. Reporting and Auditing

• Generate routine HR reports and metrics (e.g., headcount, turnover, leave usage) for management review.
• Ensure all personnel files (digital and physical) are organized and maintained in compliance with privacy regulations.

Required Qualifications

• 2–3 years of dedicated experience in an HR Administrator, HR Assistant, or Operations Support role, preferably within the startup sector.
• Proven proficiency with at least one modern HR Information System (HRIS) for data management and reporting.
• Exceptional organizational skills and demonstrated ability to manage high-volume administrative tasks with high accuracy.
• Strong verbal and written communication skills, with a professional and discreet approach to handling sensitive employee information.
• A proactive, "get-it-done" attitude and the ability to adapt quickly in a dynamic, rapidly changing work environment.

Competitive Benefits

• Highly competitive salary package with performance-based incentives.
• Health & Wellness coverage
• Work-Life Balance with Generous Paid Time Off (PTO) package.
• Excellent Work Culture

About the Role

Singing Bird Apps is an early-stage startup building digital tools for creative professionals. We’re looking for a motivated Sales / Business Development Intern to help generate leads, reach out to prospects, and support our early growth. This is a flexible, remote internship designed for students or early-career professionals who want hands-on experience in B2B sales.

Responsibilities

• Generate leads using tools like LinkedIn Sales Navigator, Apollo, and Crunchbase
• Identify and segment target accounts
• Make cold calls and send outreach messages to prospects
• Maintain outreach logs and update basic CRM or spreadsheets
• Assist in shaping outbound messaging and strategy

Requirements

• Student or early-career professional exploring B2B sales
• Confident communicator, comfortable with cold calls
• Interested in SaaS, startups, and how sales pipelines work
• Basic knowledge of lead gen tools and CRM (preferred, not mandatory)
• Self-motivated and able to work independently in a remote environment

What You’ll Gain

• Real-world B2B sales & lead generation experience
• Direct mentorship from the founder
• Priority consideration for future paid roles
• Letter of recommendation + LinkedIn endorsement

Internship Details

• Type: Internship (Remote, Flexible)
• Duration: 2–3 months
• Time Commitment: 5–10 hours/week (flexible)
• Stipend: Mentorship and recommendation provided (currently unpaid)

Position: Learning & Development Partnerships Management Specialist

Location: Bangalore onsite

Employment Type: Full-Time

Openings: 1

Role Summary:

We are seeking a dynamic and proactive specialist to lead our partnerships within the Learning & Development (L&D) ecosystem. This role involves building and managing strategic collaborations with freelance trainers, training vendors, LMS platforms, and other related partners to support the delivery of high-quality training programs globally.

Key Responsibilities:

• Expand and maintain a global pool of freelance trainers across various domains and geographies.
• Identify, engage, and manage relationships with training partners for co-delivery and service collaboration.
• Negotiate contracts, onboarding, and fee structures with trainers and service providers.
• Source and coordinate with vendors for auxiliary requirements such as training venues, content providers, and technology solutions.
• Ensure alignment of partner capabilities with organizational training needs and quality standards.
• Maintain an up-to-date database of partners and vendors with regular performance reviews.

Qualifications:

• Minimum 4 years of experience in partnerships, vendor management, or trainer relationship roles—preferably within the L&D or training industry.
• Proven experience in sourcing, evaluating, and onboarding trainers and vendors.
• Strong negotiation and contract management skills.
• Familiarity with Learning & Development trends, delivery formats, and tools (LMS, virtual platforms, etc.).
• Excellent communication, coordination, and stakeholder management skills.

Key Skills:

• Trainer and vendor sourcing
• Contract negotiation
• Partnership management
• Knowledge of L&D and training operations
• Communication & relationship building
• Attention to detail & organizational skills
• Strategic thinking and problem-solving

Roles and Responsibilities

• Responsible for managing & driving the online business on E-commerce marketplaces.
• Responsible for uploading new collections on a weekly basis and ensuring catalogue hygiene of the uploaded catalogue.
• Handling the marketing budgets & the paid advertising campaigns/sponsored ads on the marketplaces.
• Responsible for handling product listings, promotions, deals, discounts & day-to-day operational issues related to the marketplace.
• Sole POC for communication with the category team.
• Strategizing & implementing the plan of action for the month on month growth in the sales from the existing online marketplace.
• Ensuring that all new products are uploaded and listed on websites/channels
• Repricing the products
• FBA Set up a pricing minimum to maximum for FBA listings
• Creating product listings and set minimum and maximum pricing
• Generating out of stock report, bestselling products report, runout stock report brand by brand on daily basis.
• Sort out pricing error issues and re-activate the listings. Inactivate listing to make active listing if required.
• Deleting discarded SKUs from all channels if required
• Optimizing listings with accurate product information, images, pricing and placement to increase sales and maximize revenue
• Optimize existing listings of current products to ensure we are exploring sales opportunities
• Keep up to date with industry techniques for SEO and content marketing
• To analyze product pricing vs our competitors on an ongoing basis and make pricing adjustments
• Support customer care emails and calls and also support social media campaigns.
• Ability to communicate effectively and to operate as part of a team

Roles & Responsibilities:-

• Discuss training plans with customers to build custom courses to suit their needs.
• Maintain records of training activities, participant progress, and program effectiveness.
• Develop programs and processes that provide a service to industry, business, students, and/or other external/internal clients.
• Serve as technical assistant or point of contact with customer until 'go live' date and hand-off to support.
• Update course documentation as needed to ensure timeliness and relevance.
• Has a mix of being a technical instructor, a solution architect, and an evangelist.
• Coordination of training schedules to ensure the most efficient use of resources.
• Work in tandem with peers in technical training to develop best in class training department across all areas of training.
• Responsible for lectures, demonstration, discussion, and related instructional delivery methods.
• Deliver standard and customized training based on field needs and the delivery of new product and technology training in support of field readiness.
• Help to create, test, and review new and existing courseware.
• Build relationships with OCI product development teams to understand roadmaps and plan for content updates or new training offerings.
• Keep informed of and maintain proficiency with all company products.
• Coordinate logistics for instruction events, including scheduling classes reserving classrooms, travel arrangements and preparing workstations.

Skills

• Teaching
• Adaptability
• Public speaking
• Active listening
• Communication

                                          Business Development Manager- Job Description

Responsibilities

• Lead generation through various marketing activities, cold call and networking.
• Meet potential clients by growing, maintaining, and leveraging your network.
• Developing sales plan, prospecting / identification of opportunities, customer presentations, managing RFI / RFP responses, and winning opportunities.
• Achieve set targets in terms of revenue, profitability, collection and other result areas.
• Work with technical team and other internal colleagues to meet customer needs.
• Arrange and participate in internal and external client debriefs.

• Manage Key Accounts, develop and maintain client relationship.
• New Account Development, Developing relationships with key decision-makers in target organizations for business development.
• Understanding and coordinating client's needs / enhancements and consulting with team to provide solutions in adherence to delivery schedules.

 Skill Sets

• Knowledge of IT Infrastructure Solutions and Services.
• Knowledge of Networking products like Switches, Routers, structured cabling , NAS SAN Storage, CCTV etc.

• Knowledge of of IT Security products like UTM, firewall, VA-PT Cyber Security and End Point Security.

• Knowledge of Computing like Servers, Desktops etc.

 Requirements

• Technical Background (BE, B.Tech, B Sc, BCA, B.com, Diploma) MBA a strong plus.
• Good track record in IT Hardware, Software & Services sales.
• 3 to 12 years of Corporate Sales experience in IT Industry mandatory. 
• Excellent interpersonal, diplomacy and conflict-resolution skills.
• Good Personal Networking Skills.

As a Senior Software Engineer you have complete ownership of building out the Docexa product along with product people and the rest of the engineering team. This role will act as a great springboard to accelerate career growth & transition into a Tech Lead level role.

Your daily life

• Architecting of the whole platform
• Development of server-side logic
• Building new services and APIs
• Developing core business logic
• Maintenance of current APIs
• Improving the performance and reliability of our systems as we scale

Must-have skills

• You’ve been building web applications professionally for 4+ years
• You’re proficient in PHP 7, Laravel, and PostgreSQL
• You possess strong OOP and design pattern knowledge
• You are familiar with modern technology systems: AWS, load balancers, Kafka queues, caching, etc.
• You write understandable, testable and easy to maintain code
• You’ve the ability to build RESTful APIs
• Explaining complex technical concepts to designers, support team, and fellow engineers is not a problem for you
• Well versed with the fundamentals of computer science and distributed systems

Required qualifications and experience:

• Graduate in any specialization
• Minimum 5 years of experience in service industry, with 2-3 years of managerial level experience, preferably in fields like Contact Centre Operations, E-commerce or Customer Interface Operations
• Experience in Contact Centre operations or experience working with front line and service delivery processes, especially e-commerce
• Good presentation and MS Excel skills
• Multiple team handling experience; handled mid-sized teams of at least 2-3 verticals and not just a single team

Roles and responsibilities:

• Perform quantitative assessment and continuous process improvement to drive business and efficiency.
• Manage the roster and deliver on the service levels as per the agreement.
• Raise alerts on downtimes or fluctuations.
• Deep-dive into escalations received primarily via social media and enable front-line to close the issues. Interact directly with customers too, if need be.
• Analyse various process gaps and raise request for new SOPs to close loop.
• Identify gaps in service delivery, agent behaviour, product knowledge and business functionalities.
• Identify improvement opportunities along with the respective Process Head and facilitate launching projects around these opportunities.
• Internal and external stakeholder management.
• Coordinate Application ID management and maintain records.
• Improve operational deliverables of the aligned LOBs of the outsourced partner.
• Ensure 100% adherence to SR, L2 and complaint TAT as per laid down norms.
• Work on better tagging of customer voice and better ways of process flows.
• Device proactive programs to reduce calls.
• Devise cross-functional and up-skilling training plans for current teams.
• Manage Transactional Training and Development of the trainers.

• Hands-on experience in Laravel