SDET

Position: QA Manual Tester

Experience: 6 Months – 1 Year

Location: Remote

Employment Type: Full-time

About the Role

We are looking for a detail-oriented QA Manual Tester with around 6 months of hands-on experience to join our Quality Assurance team. The ideal candidate should have strong testing fundamentals, good analytical skills, and the ability to work collaboratively with developers and product managers to ensure high-quality product delivery.

Responsibilities

• Create and execute test cases for web/mobile apps.
• Perform functional, regression, and UI testing.
• Report and track bugs using tools like JIRA.
• Collaborate with developers and product teams in an Agile/Scrum setup.
• Ensure proper test documentation.

Requirements

• 6+ months of manual testing experience.
• Understanding of SDLC, STLC, and testing types.
• Familiarity with bug tracking tools (e.g., JIRA).
• Basic SQL knowledge is a plus.
• Strong communication and problem-solving skills.

What We Offer

• Opportunity to work on challenging real-world projects.
• Collaborative and growth-focused work culture.
• Learning opportunities with exposure to automation tools.

Gmware is Hiring!!!!

Position: Business Development Intern

Location: Remote

Stipend: 10000 per month

Duration: 6 months

Working Days: Monday to Friday

Experience : Fresher

About the Role:

We are looking for a motivated and enthusiastic Business Development Intern to join our team. As an intern, you will support our sales and marketing efforts, help expand our clients base, and contribute to the overall growth strategy of the company.

Key Responsibilities:

• Conduct market research to identify potential clients, industry trends, and new business opportunities.
• Generate leads using marketing tools, databases, and networking platforms.
• Assist in creating and delivering presentations and proposals to prospective clients.
• Collaborate with the sales team to analyze sales data and provide insights for growth strategies.
• Support the marketing team in creating campaigns to increase brand awareness.
• Maintain and update client databases, ensuring accuracy and relevance.
• Participate in business development meetings and contribute innovative ideas.
• Provide administrative support and documentation related to business development activities.

Requirements : 

• Knowledge of Online Bidding Portals like Upwork, Freelancer, PPH
• Must having excellent communication skills
• Skills : Online Bidding, Proposal writing, Upwork, web development and Negotiation
• Client handling 

We are seeking a highly motivated and experienced Senior Sales Executive & Team Leader to lead a team of real estate agents and drive business growth through sales strategy, market expertise, and team development. The ideal candidate will be a dynamic leader with a strong background in real estate sales, client relationship management, and team performance optimization

Who are we?

Kriyadocs is a leading document workflow SaaS platform focused on the publishing industry. Technology is at the core of our evolution – we’ve consciously striven to always stay ahead of the curve in its adoption to provide best-in-class capabilities for our clients and our employees. This ethos is reflected in our vision and mission.

Our Vision: To make publishing all content as simple as clicking a button and become the partner of choice for individuals and organizations looking to share knowledge.

Our Mission: Provide a fantastic experience to authors, content publishers and our own employees through technology and innovation, by publishing high-quality content seamlessly and quickly. We deliver Happy Authors and Happy Employees.

What will you be doing?

- Leading and managing our Customer Support team with regular 1-1s and identifying the training needs.

   -  Looking for more technical support person with troubleshooting and product bug fixing experience.

- Coaching the team to improve and striving to give our customers the best experience.

- Planning and implementing customer support strategy whilst leading by example providing first class customer support.

- Brainstorming and implementing process improvements to increase efficiency in customer service operations.

- Measure and enhance customer experience with data-led decisions and tracking KPIs.

- Coordinating with CS/Product/Engineering teams to ensure that escalated customer support issues are resolved quickly and efficiently.

- Leverage technical support skills, including writing scripts and basic bug fixes, to assist customers effectively.

What are we seeking in you?

- 5+ years of experience in Customer Support for a B2B SaaS platform company.

- You are obsessed with delivering exceptional customer experiences, creating and implementing strategies backed up with metrics.

- You understand operational processes and how to build teams and reporting structures.

- You have a rapid ability to learn & teach others.

- You have strong written and verbal communications.

- You have excellent attention to detail, alongside the ability & willingness to work quickly.

- Technical support experience, including scripting and basic bug fixes, is a must.

- If you have knowledge of XML, XSLT, SQL Javascript and/or experience in publishing domain, it would be an added advantage.

This is a work from office opportunity, and you will be working out of our office in Chennai.

What is it really like to work here?

At Kriyadocs, every Kriyator is driven by our culture at the core to

· Deliver Excellence - Deliver Delight

· Stay Curious - Stay Driven

· Dream Big - Rise Together

You could also be a Kriyator, if you are

· Fearless in taking on challenges

· Focused on learning, demonstrating new skills and working towards successful outcomes

· Fanatical in taking pride and responsibility in all your work

Why should you join us?

· Industry Leading Product - We are the leading platform in our space and have several large global brands as our customers.

· Create an impact - We give you the environment to transform your ideas into reality and create fantastic experiences for our customers.

· Budding & Agile team - We are a growing team with love for learning, constant quest for quality and are outspoken about ownership.

As Customer Support Lead at Kriyadocs, you will be at the forefront of ensuring our customers receive top-notch support and technical assistance. You will manage and lead our Customer Support team, focusing on both traditional support and technical problem-solving. The candidate should be a self-starter, a good collaborator, and must have a bias for action. They should be comfortable with ambiguity and the challenges within a growing startup. If this excites you, we want to talk to you!

Job description

• The BASE24 Developer at Concerto will independently own the responsibility of Development and Support
• A quick learner, proactive to changing requirements and an excellent team player is what we are looking for

Responsibilities

• Should have good understanding on BASE24 application architecture and design
• Excellent development and troubleshooting skills
• Good team player who should be able to drive internal teams and perform effective customer management
• Ensure the availability of the environment during ST,SIT, UAT
• Debug and fix system failure errors Run the Install Plans
• Review and test the install plan
• Rebuild of environments
• Ensure environment related issues are addressed on time

Essential Skills

• Expertise on ATM & POS functionality, Transaction Switching and EMV
• Understanding of Base24 source codes, change and release management, application debugging and problem resolution
• Excellent analytical and troubleshooting skills experience on Base24 ATM, POS, Schemes In-depth knowledge of Base24 Switch application
• Understanding of TAL, COBOL, S-COBOL
• Proficiency in written and spoken English Strong communication skills

Skills good-to-have:

Working experience on project Implementation in a bank or processor environment using Base24

Knowledge of transaction testing tools or simulators

Startup/shutdown maintenance of Tandem system

Deployment of code into ST, SIT and UAT environments.

Agile and scrum methodologies Knowledge of source code version control tool

Role: Software Development - Other

Industry Type: IT Services & Consulting

Department: Engineering - Software & QA

Employment Type: Full Time, Permanent

Role Category: Software Development