Silicon CAD Front End- Full time

Job Title: Customer Success Associate (International Process)

Location: Gurugram, Haryana

Work Mode: Work from Office

About the Role:

We are seeking passionate and customer-focused professionals to join our international support team. If you have excellent communication skills, a problem-solving mindset, and prior experience in customer service—especially within international or healthcare domains—this opportunity is for you.

As a Customer Success Associate, you will be responsible for managing and resolving customer queries efficiently while ensuring an exceptional service experience.

Key Requirements:

• Excellent English communication skills (C1 level – mandatory)
• Education: Graduates and Undergraduates both are eligible
• Minimum 1 year of experience in International Customer Support (Healthcare background preferred)
• Salary: Up to ₹35,000 CTC (₹30,517 in-hand)
• 5 Days Working with 2 rotational week-offs
• Rotational Shifts (24/7 environment)
• Two-way cab facility available (for hiring zone only)

Roles & Responsibilities:

• Handle inbound and outbound calls, chats, or emails from international customers.
• Provide prompt, accurate, and empathetic assistance for customer queries or concerns.
• Analyze customer issues and ensure first-contact resolution wherever possible.
• Escalate unresolved or complex issues to higher support tiers when necessary.
• Maintain detailed and accurate documentation of all customer interactions.
• Ensure adherence to process guidelines, SLAs, and quality parameters.
• Collaborate with internal teams to improve overall customer experience.
• Stay updated on product knowledge, policies, and procedures.
• Demonstrate a positive attitude and maintain professionalism under pressure.

Why Join Us:

• Competitive salary with performance-based growth opportunities
• Exposure to global customer experience standards
• Supportive work culture with professional development programs

Job Description:

We are looking for a skilled Salesforce Developer with strong experience in Apex, Lightning Web Components (LWC), and integrations.

Key Responsibilities:

• Develop and customize solutions using Apex, Triggers, and Visualforce
• Build UI components using Lightning Web Components (LWC)
• Design and implement integrations (REST/SOAP APIs, third-party systems)
• Work on Salesforce configuration (objects, workflows, flows, validations)
• Collaborate with functional teams to deliver scalable solutions
• Ensure code quality, performance optimization, and best practices

Required Skills:

• 5–7 years of Salesforce development experience
• Strong expertise in Apex, Triggers, and LWC
• Experience in Salesforce integrations (REST/SOAP, APIs)
• Good understanding of Governor Limits and data modelling
• Hands-on experience with Flows, Process Builder
• Knowledge of CI/CD and deployment tools (Copado/Git – good to have)
• Good communication and stakeholder management skills

Good to Have:

• Salesforce certifications (Platform Developer I/II)

We are good with S4,ECC Payroll, migration from ECC to S4.

This is implementation role.

2 end to end life cycle of Payroll, have configuration exp, configuration exp, understand us Tax & worked on US payroll

Exp in Design & requirement gathering , even if its on-prem payroll, we are good with it

2 end to end implementation cycle,

We will providing them payroll requirements & they need to configure system unit test, & support activities. 

Key job responsibilities:

Responsible for successful end to end delivery and payroll configuration in large scale global projects. This role involves in-depth understanding of processes across various HCM modules and the ability to define various strategies and leading small teams. Practitioner must be able to analyze, map, and transform HR business processes; design target operating models , configure and unit-test SAP/SuccessFactors modules, focusing on US Payroll and integrations , develop and review functional specifications, configuration documentation, and test scenarios and ensure high client satisfaction through quality, communication, and timely delivery.

1)      4+ years of SAP US payroll experience.

2)      Experience of US Payroll and HR processes in a technical capacity – PA/OM, Payroll

3)      Should have worked on at least two implementation projects

4)      Should have experience of working in large/disparate teams

5)      Understand Business Processes

6)      Identify, document as-is processes and design & recommend to-be processes

7)      Map Business Processes to SAP/SuccessFactors

8)      Analyze & identify system limitations and requirement gaps

9)      Configure & unit test in relevant SAP/SuccessFactors modules

10)   Write/ review Functional Specification / Configuration Workbook documents

11)   Develop test scenarios, scripts, cases, data

12)   Lead and/or support cutover preparation, go-live activities and hypercare support

13)   Should have troubleshooting knowledge of payroll schema, PCR’s , Identify and fix errors

14)   Strong payroll skills with good understanding of benefits, time management & OM/PA

15)   Interfaces testing with mapping and validation

16)   Good knowledge on country specific tax forms and year end activities

17)   Understand Business Processes. Map Business Processes to SAP/SuccessFactors

18)   Identify, document as-is processes and design & recommend to-be processes

19)   Establish open, fluid, and timely communications with all interested parties, stakeholders, and project teams

20)   Play lead roles preferably on multiple projects. Understands project statuses, understands project lifecycle, manage mitigation of risks and issues, set up change control processes and escalation points

21)   Work closely with customer, technical and functional teams to deliver project scope on time, on budget and with high quality deliverables

22)   Establish open, fluid, and timely communications with all interested parties, stakeholders, and project teams

23)   Use prior experience to develop accurate work estimates, project budgets and timelines

24)   Ensure client satisfaction targets are achieved

25)   Be a key contributor in the team, drive desired professional behaviors and motivate the team to the highest levels of performance and ensure that team resources have the best conditions to perform successfully

26)   Exercise required controls and propose improvements as required, including quality plans, issues and action logs, risk management plans and change control plans, for all aspects of the assignment

27)   Follow SLAs and projects/CRs plan effectively

28)   Drive Innovation/Process improvements

29)   Responsible for Statement of Work preparation, purchase orders, price quotes and other contractual materials as part of scheduling and deploying resources

30)   Ensure business and assignment risks are identified, monitored and managed to achieve minimal disruption to the project delivery and success

31)   Act as an SAP HR and SuccessFactors subject matter expert by providing best-practice guidance on HCM business processes

32)   Responsible for adhering to the current project management methodology while influencing best practices, process improvements, and procedures

33)   Mentor associates and foster a learning and growth environment

34)   Retrieving Data from Employee Central

35)   Update configuration workbooks when necessary.

36)   Configure & unit test in relevant SAP/SuccessFactors modules

37)   Write/ review Functional Specification / Configuration Workbook documents

38)   Develop test scenarios, scripts, cases, dat

39)   Participate in internal and client knowledge transfer sessions.

40)   Proactively review data and deliverables for issues and escalates as appropriate.

41)   Liaise with 3rd party vendors for product/integration issues.

42)   Good to have finance and 3rd party integration knowledge, integration to ADP

Experience:

·        Min 4 yrs in SAP HCM/Successfactors

·        Valid ECP certification is Optional

Key Skills:

·        Minimum 1-year experience with successful implementations of the SuccessFactors or HCM solutions

·        SAP HCM – US Payroll , CA and Global countries

• Minimum of 2 HCM payroll implementations.
• Excellent verbal and written communication skills

Qualification: Required B. Tech/B.E/MBA/MCA

EMB is looking for a Marketing Delivery Manager to join their team! As a Marketing Delivery Manager, you will be responsible for monitoring and guiding the execution of all work that is delivered by the agency. You will provide excellent client service, applying the agency’s best resources and effectively managing people across departments to ensure that programs are flawlessly executed on time and on budget.

RESPONSIBILITIES:

• Manage the execution of multi-channel marketing and advertising communications programs that can include email, direct mail, digital, web, event, collateral, and other marketing communications
• Write creative briefs/work orders for projects and run project/creative kick-off meetings
• Manage creative development of multiple projects with many versions
• Assist with strategy development
• Assist in creating presentations, POVs, test planning, etc.
• Develop strong, trusting relationships with internal teams and clients
• Ensure flawless execution of projects
• Coordinate with the print producer or project manager to develop schedules. Partner with print producer/project manager during the production phase of a project
• Manage the project schedules to ensure completion on time. Surface any unresolved timing or resource issues with the Partner agency
• Develop rapport and partnering relationships with key clients. Build the relationship by demonstrating a genuine sense of responsibility for the success of the business
• Manages project estimates to ensure projects stay on budget. Assist Partner agency with accruals or budget reporting as needed
• Involved in project-level strategy planning/development
• Develop a deeper understanding of the client’s business and the automotive environment by actively learning about business, products, and competitive environment.
• Based on knowledge of business and industry, bring forward and identify new initiatives and opportunities
• Writes presentations, POVs, test plans, and recommendations for projects
• Presents creative ideas to clients
• Understand fast past nature of business and positively respond to last-minute client requests
• Sufficient presence to be respected by clients and internally

Required Skills

• University degree (ideally in marketing/business studies)
• Ideally 1-2 years of experience in an agency environment in a client service role
• Proficient in Word, PowerPoint, and Excel
• Ability to work under pressure, meet deadlines across multiple projects, and display strong organizational skills
• Ability to transfer knowledge from project-to-project
• Well organized
• Shows initiative and desire to learn
• Handles assigned work requests in an efficient, timely manner
• Has strong client relationship experience
• Can successfully complete projects without assistance
• Understanding of KPIs and analytics
• Highly developed interpersonal and communication skills
• Use sound and logical judgment
• Displays strong problem-solving skills
• Strong client service orientation
• Demonstrated strong attention to detail

At EMB, Relationship is our middle name.

We employ the most innovative talent in the industry to drive digital transformation for our client's businesses and provides creative solutions to help brands grow meaningful relationships with people.

Nomadslab is looking for a Graphic Designer within the organization and creates simple, intuitive and efficient experiences for clients and users. The position will be of a graphic artist for our startup, active to the latest trend's regarding his/her field, should be familiar with various graphic designing standard's & requirements for the current market

Responsibilities and Duties

• Should be able to individually addressed designing of website, web banners, Facebook posts, digital advertisements, interactive page layouts, site grids, and interface demos, photo reducing, and enhancements, animated GIFs, and other such designing such objectives.

• Should be able to create interactive designs and develop fresh concepts that meet expectations of the brief objectives, define brand standards.

• Should have the ability to multi-task and work efficiently under pressure with careful attention to detail.

• Prepare work to be done accomplished by gathering information and material.

• Illustrate the concept by submitting a rough layout for approval.

• Should be a positive contributor to the team environment and must have effective verbal and written communication skills.

• Should have a passion for design and eagerness to collaborate with other creative people.
  
  

Qualifications and Skills

• Proven graphic designing experience

• A strong portfolio of illustrations or other graphics

• Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop)

• A keen eye for aesthetics and details

• Excellent communication skills, customer focus, creativity, flexibility.

• Ability to work methodically and meet deadlines

• Degree in Design, Fine Arts or related field is a plus

Job description

We are seeking a dynamic and results-driven Sales and Marketing Executive to join our team. The ideal candidate will be responsible for converting leads into successful sales, developing and executing marketing strategies for products and services, and maintaining strong relationships with clients—particularly in the Middle East region.

Experience working with Middle East clients is mandatory.

Key Responsibilities:

Lead Conversion:

• Identify, qualify, and convert potential leads into paying customers.
• Follow up on inquiries, prepare proposals, and close deals efficiently.
• Maintain accurate records of sales activities and client interactions in CRM

Client Relationship Management:

• Build and nurture strong relationships with existing and potential clients in the Middle East.
• Understand client needs and tailor solutions to meet business objectives.
• Act as the point of contact for client queries and support.

Reporting & Analysis:

• Track marketing and sales performance metrics.
• Provide regular reports to management with insights and recommendations for improvement.

Key Requirements:

• Proven experience in sales and marketing, with a track record of successful lead conversions.
• Mandatory experience working with Middle East clients (UAE, Saudi Arabia, Qatar, etc.).
• Strong understanding of marketing strategies
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently and manage multiple projects.
• Proficiency in CRM tools and Microsoft Office Suite.

Experience Range: 5 to 10 Years (Associate CSP / CSP / Sr. CSP)

Roles and responsibilities:

As part of the core sales and GTM team of Quantiphi, the CSP will be responsible for execution of end-to-end sales process in a B2B environment.

Your responsibilities will include:

• Prepare and deliver technical presentations explaining products or services to customers and prospective customers.
• Managing customer communication and relationships.
• Engage and drive end-to-end pre-sales activities for business development for the company in the Data Science and Applied AI domain.
• Ability to research, identify and prospect full range - Proficient in developing business collaterals based on latest developments in AI to showcase the potential of ML & AI for the enterprise.
• Experience in handling or being hands-on for analytical/machine learning projects (Good to have).
• Work in conjunction with the Solution Architects and Data Science teams to gather, analyze and prospect business problems to be solved using large volumes of quantitative and qualitative data and develop of point of view to build a solution for the problems.
• Applying the right analysis frameworks to develop creative solutions to complex business problems.
• Planning and executing both short-term and long-range projects. Manage teamwork and client expectations.
• Challenge and inspire customers and peers to solve difficult problems with ambitious and novel solutions.
• Work with the team to identify and qualify business opportunities. Identify key customer technical objections and develop a strategy to resolve technical blockers.
• Work hands-on with customers to demonstrate and prototype Google Cloud product integrations in customer/partner environments and manage the technical relationship with Google’s customers.
• Recommend integration strategies, enterprise architectures, platforms and application infrastructure required to successfully implement a complete solution using best practices on Google Cloud.
• This includes understanding, analyzing and prospecting complex business problems to be solved using Data solutions & AI Applications in a variety of industries including Healthcare, Media, BFSI, CPG, Retail and many others.
• Travel to customer sites, conferences, and other related events as required.

Skills Required:

You would be involved in the development of new business opportunities and value-added services which requires a high level of creativity, learning potential and deep quantitative subject matter expertise and therefore self-driven individuals willing to learn on the go would be preferred.

• Good communication, abstraction, analytical and presentation skills.
• Experience of B2B sales, customer communication and relationship management.
• Experience and knowledge of critical phases of the sales process which includes requirement gathering, sales planning, solution scoping, proposal writing and presentation.
• Data driven mindset. Your plans and actions are backed by not just gut feeling but also
• customer/industry/market research.
• Knowledge and willingness to learn and apply emerging trends in business research, data science,
• Machine learning Artificial Intelligence, Cloud.
• Excellent aptitude in business analysis and awareness of quantitative analysis techniques.
• Excellent communication (written and verbal) and excellent articulation skills.
• Strong team player and ability to collaborate with a cross functional team
• Experience with sales reporting.
• Self-driven and strong aptitude to work in an entrepreneurial , fast-paced environment with minimal supervision and a passion for developing new value-added AI based solutions for clients across a variety of industries.

1.promote our products and services to public.

2.Collect and analyze market information.

3.Operate online community.

We are looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

Responsibilities
Build pixel-perfect, buttery smooth UIs across both mobile platforms.
Leverage native APIs for deep integrations with both platforms.
Diagnose and fix bugs and performance bottlenecks for performance that feels native.
Reach out to the open-source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.
Maintain code and write automated tests to ensure the product is of the highest quality.
Transition existing React web apps to React Native.

Skills
Firm grasp of the JavaScript, TypeScript, ClojureScript language and its nuances, including ES6+ syntax Knowledge of functional or object-oriented programming
Ability to write well-documented, clean Javascript code
Rock-solid at working with third-party dependencies and debugging dependency conflicts
Familiarity with native build tools, like XCode, Gradle Android Studio, IntelliJ
Understanding of REST APIs, the document request model, and offline storage
Experience with automated testing suites, like Jest or Mocha