

Similar jobs
Buildesk is seeking a highly motivated and customer-centric Customer Success Manager to cultivate strong client relationships, drive revenue growth, and ensure exceptional customer satisfaction. The ideal candidate will be adept at understanding client needs, proficient in CRM and ERP systems, and possess a proven ability to foster customer retention and expansion.
Responsibilities:
- Client Relationship Management:Develop and maintain robust, trust-based relationships with Buildesk clients.
- Proactively understand client objectives and challenges to ensure alignment with Buildesk solutions.
- Software Proficiency & Training:Achieve mastery of CRM and ERP workflows to effectively guide clients.
- Provide comprehensive training to clients on Buildesk products and best practices.
- Revenue Growth & Account Management:Drive revenue through proactive outreach, including cold calling and consistent follow-up.
- Identify and pursue opportunities for upselling and cross-selling within existing accounts.
- Market & Product Insight:Conduct market research to understand client-specific CRM application needs.
- Articulate the value proposition of Buildesk products and recommend optimal solutions.
- Issue Resolution & Support:Efficiently address and resolve client inquiries, escalating complex issues as necessary.
- Serve as the primary point of contact for post-sales support, ensuring seamless onboarding and ongoing engagement.
- Proactive Engagement & Retention:Conduct regular client check-ins and provide proactive guidance to maximize product adoption.
- Implement and track engagement strategies to achieve target customer retention (80%) and renewal (70%) rates.
- Customer Health & Churn Mitigation:Monitor key customer health metrics within the CRM to identify and mitigate potential churn risks.
- Outbound Communication:Execute outbound calling and follow-up strategies to nurture leads and client relationships.
Qualifications:
- Proven experience in a Customer Success, Account Management, or related role, preferably within a software or technology company.
- Demonstrated ability to deliver effective product training and support software business models.
- Exceptional communication, interpersonal, and presentation skills, with the ability to serve as a liaison between clients and internal teams.
- A verifiable track record of increasing customer satisfaction, retention, and revenue through proactive engagement.
- Strong analytical and problem-solving skills, with the ability to address client issues promptly and effectively.
- Experience in monitoring customer health metrics and implementing strategies to minimize churn.
- Proficiency in CRM and ERP systems.
PinnacleWorks is looking for a NodeJS Developer who is passionate about design, architecture, and programming. Responsibilities include implementing business logic and developing APIs & services. Your primary focus will be the development of all server-side logic, definition, and maintenance of databases, and ensuring high performance and responsiveness to requests from the front-end. If you are also passionate about Node.js and software design/architecture, we’d like to meet you.
What will you do?
- Design, develop and document scalable applications and APIs.
- Refactor, optimize and improve the existing codebase for maintenance and scale
- Use test-driven development and acceptance tests to ensure feature quality.
- Design and implementation of low-latency, high-availability, and performant applications
- Integration of data storage solutions
- Implementation of security and data protection
Skills Required:
- Minimum 1+ years of relevant experience into NodeJS/Software Development role
- Should have a good understanding of request validation, schema validation, and Error handling
- Good understanding of Promises, Async/ Await, and Callbacks
- Should have knowledge of Socket, Pubsub
- Understanding the nature of asynchronous programming and its quirks and workarounds
- Should have a good understanding of scheduled tasks in NodeJS and CronJobs
- In-depth knowledge of ORM like Mongoose
- In-depth knowledge of object-oriented programming
- Hands-on experience with JavaScript Development on the server-side
- In-depth knowledge & understanding of network protocols (like TCP, HTTP and etc) and REST conventions
- Knowledge of ES6 would be a plus
- Should have good hands-on experience on MongoDB, designing optimized database structure using MongoDB, and writing optimized queries for better performance.
- In-depth knowledge of Indexing strategy and Aggregation.
- Knowledge of caching using Redis would be a plus.

• Strategic Recruitment Planning
• HR Policy Making/ HR Handbook design
• Strategic planning for organizational growth
• Background Verification
• On-Boarding Process
• Documents verification
• Employee engagement activities etc.
- Training and Development
- Exp 10+ yrs in UI developement
- Exp in Architectular design
- Experience in Develop and enforce best practices for design, development, code quality and testing.
- Experience in leading technology practice team members in the creation of knowledge repository and its distribution/utilization, ensuring the quality and completeness of the information gathered.
- Experience in providing solutions for wide variety of problems faced in Practice from a technology perspective such as:
- Customer requirements
- Developer’s problems
- Process Automation
- Team skill enhancement
- Identification and implementation of reusable components/frameworks
- Co-ordinate between the solution seeker and the provider
- Experience in creating a tech team.



Job Description:
- Design, implement and deliver custom solutions using the existing robotics framework.
- Debug issues, do root-cause analysis and apply fixes.
- Design and implement tools to facilitate application development and testing.
- Participate in architectural improvements.
- Work with team members in deployment and field testing.
Requirements:
- Bachelor Degree / Masters in Engineering (ECE or CSE preferred)
- Work experience of 10+ years in software programming.
- Proficiency in Python programming for Linux based systems.
- Full understanding of software engineering.
- Basic Knowledge of Robot Operating System(ROS) is a plus.
- Good understanding of the algorithms and control loops.
- Working knowledge of Git: creating, merging branches, cherry-picking commits, examining the diff between two hashes. Advanced Git usage is a plus.
- Knowledge of video streaming from edge devices is a plus.
- Thrive in a fast-paced environment and have the ability to own the project’s tasks end-to-end with minimum hand-holding
- Learn and adapt new technologies & skills. Work on projects independently with timely delivery & defect free approach.


Responsibilities:
• Collaboratively work with other teams and the architect to design and develop solutions aligning with the technical vision.
• Taking ownership of programming tasks/components and ensuring timely and quality delivery.
• Strong written communication and interpersonal skills.
• Exceptional troubleshooting and problem-solving skills.
• Flexibility, prioritization and time management skills, and the ability to multi-skill & multi-task.
Core Skills:
• Broad and extensive knowledge of software development and associated technologies.
• Experience in Javascript and is relevant Frameworks (Angular V2+ or React.js)
• Experience with Nodejs and its ecosystem.
• Experience in any NoSql database(s). will be an Ideal Match.
• Understanding in building containerized applications using Docker and container orchestration technologies such as AWS etc.
• Knowledge of cloud computing is added on.


Why join the navy when you can be the pirate?
Get onboard this ship & let's make KYC and onboarding easier than ever!
We want to ensure that our tech is successfully consumed by end users easily.
We are looking forward to work with you.
We would love to have you for the following reasons :
- Strong hold in python based backends such as Flask & Django
- Knowledge of backend principles, patterns, and best practices
- Aware of the open-source ecosystem and the libraries available.
- Proficient understanding of Git
- Must have written Unit, Integration and UI Test Cases
- Understanding of Cloud hosting (AWS,Azure) principles and interface guidelines
- Experience in working with distrubuted data using REST APIs, JSON and other technologies
- Potential interns with experience in containers will hold an advantage.
- Experience in Kafka & ELK will be an advantage.
- Experience of 1-2 years.


We have an opening for Web Developer in our company. Please find below the job description for the same.
Job Description:
Tech Stack :
PHP, HTML, CSS, JAVASCRIPT, AJAX, REST API, JQUERY, POSTGRESQL/MYSQL, MVC FRAMEWORK.
Responsibilities:
- Design and build advanced applications
- Work with outside data sources and APIs
- Unit-test code for robustness, including edge cases, usability, and general reliability
- Work on bug fixing and improving application performance
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency
- Building reusable code and libraries for future use
- Optimization of the application for maximum speed and scalability
- Implementation of security and data protection
- Able to understand and create Documentation according to Client requirement.
Requirements:
- Ability to write clean, commented and maintainable code.
- Basic understanding of MVC frameworks.
- Basic understanding of front-end technologies and platforms, such as JavaScript, HTML5, and CSS3.
- Proper understanding of OOPS concepts.
- Understanding differences between multiple delivery platforms such as mobile vs desktop, and optimizing output to match the specific platform.
- Creating database schemas that represent and support business processes.
- Proficient knowledge of a back-end programming.
- Proficient understanding of code versioning tools, such as Git.
- Proven software development experience and Web application development skills.
- Understanding of startup culture.
- Good team player, Quick learner.
Regards,
Pavithra


