We are excited to share that we are named the best places to work in the Technology space. Techwave is a leading global IT services and solutions company revolutionizing digital transformations. We are proud of the company culture we’ve built as we’ve grown to 1500+ employees globally to make Techwave a place that people love to come to work every day.
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Organization : TECHWAVE (http://www.techwave.net/">http://www.techwave.net/)
Requirement : SAFe Scrum Master
Experience : 8+ Years
Job type : Permanent
Location : Hyderabad
Role Requirements
- Coaching the scrum team and organisation on how to use scaled agile practices and values with a preference for use of the Scale Agile Framework (SAFe).
- Facilitating scaled agile ceremonies and coaching teams on best-practises, supporting with advancement and improvement of scaled agile within the organisation.
- Guiding the scrum team on self-organisation and cross-functionality.
- Guides and coaches the scrum team on how to use agile practices and principles to deliver high quality products and services to our customers.
- Ensures teams attain a high-performance level in the practice of scrum delivery by recognising areas of strength and improvement, employing appropriate coaching and development techniques.
- Responsible for ensuring scrum is understood and the team adheres to Scrum theory, practice, and guidelines.
- Coaches the scrum team in self-organisation, cross-functional skillset, domain knowledge and communicates effectively, both internally and externally working within the scrum team.
- Works with the scrum Team, as well as internal and external stakeholders, to influence and drive decision making and support organisational project or product teams.
- Resolves team impediments with other scrum masters to increase the effectiveness of the application of Scrum in the organization.
- Works with Agile coaches and other scrum masters to grow within the role.
- Contributes to the advancement and improvement of agile practices within the organisation.
- Facilitates and supports all scrum events: sprint planning, daily scrum, sprint review, and sprint retrospective.
- Acts as a leader who coaches and supports agile teams assigned to ongoing change delivery and broader department initiatives, business and corporate initiatives.
Technical Experience
- Demonstrable experience within a scrum master role and familiarity with a payment’s processing institution.
- Knowledge of a scaled agile framework (techniques and artifacts) and understanding of software development life cycle models.
- Proven experience with scum techniques such as at refinement, story splitting, estimation, velocity and retrospection.
- Adept at refinement, story splitting, estimation, velocity, retrospection, and other scrum techniques.
- Experience coaching organisations and scrum teams in an agile framework.
- Ability to establish and maintain strong relationships and work collaboratively with and through others.
- Experience with tools such as JIRA, SharePoint, and Confluence plus knowledge of SSDLC and agile / Lean methodologies, exemplifying and promoting associated values and principles.
- Experience in a highly analytical, results-oriented environment with cross-functional interactions.
- Strong collaboration and influence skills to effectively lead cross-functional teams to drive deliverables, projects, and engagements to completion.
- Strong experience of software testing lifecycle and techniques such as unit, integration, acceptance, regression test and the use of mocks and stubs.
- Ability to break down and solve complex problems and follow solutions through to completion.
- Ability to function autonomously, exercise sound decision-making skills, and serve as an advocate for business goals and objectives.
- Planning and problem solving with Product Management and Solution Delivery teams.
Education / Qualifications / Training
- Bachelor’s degree and 4 years of product or project development experience, or 3 years of project development experience on an agile team or an equivalent combination of education and work experience.
- Scaled Agile Scrum Master certification preferred.
- Demonstrated experience facilitating meetings at multiple levels of an organization and an understanding of facilitation techniques.
- Intermediate working knowledge of Microsoft Office applications, including but not limited to Outlook, Word, and Excel.
- Must have led teams of technical analysts, software developers and QA test analysts.
- More than comfortable in an ambiguous matrixed organisation.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Techwave Inc
About
Techwave is a leading global IT services and solutions company revolutionizing digital transformations. We enable clients to maximize their potential and achieve a greater market with a wide array of technology services, including, but not limited to Enterprise Resource Planning, Application Development, Analytics, Digital, and the Internet of things (IoT).
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The exciting opportunity has become available as a result of company growth and opportunities. The Technical Customer Service position will be working with a friendly professional team and the ideal candidate will provide technical support to clients located worldwide.
To provide training and support for clients who experience issues with equipment, compile clear guides for client and review data trends from the system, carry out root cause analysis when technical issues arise and provide necessary guidance to achieve resolution.
Supporting clients with their requests in relation to their Freespace products and solutions, carry out training sessions on products and analytics dashboard along with return to work solutions.
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- Training clients on products, services, applications, maintenance & analytics dashboard
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- To action ticket requests within Service Level Agreement & clearly articulate updates to clients
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- To be involved in technical discussions in relation to Routers, Access Points, Wifi & Internet connectivity issues
- Interpret and manipulate data
- Prepare documentation to share with clients following site visit
- Facilitate client meetings, sharing information and training
- To understand the functionality of all the Freespace products to support client with their needs
- Carry out any reasonable ad-hoc requests
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2: 30AM to 10:30AM IST – Monday to Friday
On call support (only for critical issues) – Alternate weekend
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- Technical understanding in relation PCs, Networking, Displays, Wireless
- Customer focused & excellent communication skills are essential
- Ability to make decisions, compile reports based on data analytics
- Able to work fast and solve problems under pressure at times of high workload and competing priorities
- Remain focused, composed, optimistic and flexible in difficult situations; resilient and bounces back from failures or disappointments
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- Excellent communication skills – presentation, written and verbal
- Ability to prioritise workload and problem solve
- Good research skills and attention to detail
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- Past experience of 3-5 years in similar roles either with healthcare start-ups or in a similar role in related or other industries
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· Formulate strategies to build lasting digital connections with customers
· Monitor company presence on social media
· Launch advertisements to increase brand awareness
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Full Stack Developer - Averlon