SAFe Scrum Master

Join our team as a Customer Retention Specialist for the International Sales Process, focusing on our esteemed UK clientele. With at least 1 year of experience in International Voice Process, you will play a crucial role in delivering exceptional service by promptly addressing client queries and providing necessary assistance. Your ability to communicate effectively, both verbally and in writing, will ensure accurate and empathetic responses to customer inquiries.

Responsibilities:

- Resolve customer issues efficiently and effectively to ensure satisfaction.

- Display patience and empathy when handling challenging cases.

- Follow up diligently with customers to gather any additional required information.

- Utilize appropriate tools to deliver accurate, valid, and comprehensive information.

- Maintain flexibility in shift schedules to ensure seamless client support coverage.

We seek proactive individuals who excel in problem-solving, prioritize customer satisfaction, and thrive in dynamic, fast-paced environments. If you are prepared to contribute to our dedication to excellence in customer retention and service delivery, we invite you to apply and join us in making a meaningful impact

About us:

TAPPP(https://tappp.com/) is building the next-generation digital platform by leveraging cell-based architecture to integrate technologies like Artificial Intelligence, Rules, Workflows, Microservices, FaaS (Function as a Service), Micro-frontends, and Micro apps to create a highly extensible and cutting-edge technology platform that brings together sports fans with broadcasters, sports teams, and sportsbooks to create a marketplace for all aspects of sports and we are available across platforms via the Web, Mobile, Roku, and Tablets.

Building out this brand presents significant product and engineering challenges. At the center of solving those challenges is the TAPPP Product Engineering team which is responsible for the TAPPP product end to end.

TAPPP is led by a very able leadership team drawn from Industry leaders from companies like ESPN, Amazon, Blackhawk, Kargocard, Visa, and

many others.

The organization is flat, processes are minimal, individual responsibility is big, and there is an emphasis on keeping non-productive influences out of the everyday technical decision-making process. Upholding these philosophies will be imperative as we execute our aggressive plan of global expansion over the next 2 years.

Who are we looking for:

A coding enthusiast who loves writing elegant code and developing software systems.

As a senior java developer, you will be a part of the core product development team that is responsible for building high-performant components of the TAPPP platform.

Your responsibility:

• You will be responsible for designing, coding, reviewing, testing, and bug-fixing different modules of the software product that needs to work seamlessly across different environments.
• Write production-quality code in Java, J2EE, and Spring
• You will work in an agile team, working on the TAPPP revolutionary platform. You‘ll be using cutting-edge solutions (Spring Boot, Docker, Kafka, Redis, Continuous Delivery) for creating and maintaining high-load distributed services that are part of our messaging platform.

Mandatory technical skills:

• Hands-on experience with
• Java 1.7+
• RDBMS (MySQL/PostgreSQL)
• JPA (Hibernate or any other ORM framework)
• Spring Boot, Spring MVC, Spring Security
• Hands-on experience in writing extensible RESTful APIs
• Hands-on in Java development (all facets of development) with a sound understanding of OOAD.
• Should have excellent debugging, code review, and design review skills
• Should have a sound understanding of a Microservice based architecture

Good to have technical skills:

Kafka

GraphQL

Redis

AWS (ECS, Cloudwatch)

Other

• Strong independent contributor
• Comfortable working in a start-up environment

The position is based in Pune, India.

Hey 👋

We’re hiring an AI Automation Generalist in Bangalore (full-time, in-person preferred, remote might work)

- You’ll be building AI agents and workflows using whatever tools you love (Gumloop, Lindy, or your own secret sauce)

- If you’re a hands-on dev/ex-founder/AI tinkerer who’s shipped real stuff (even if it crashed once or twice), hit us up.

- Pay's good, plus room to grow. - We’re already working with some names like Ben’s Bites and Lindy AI (if you're one of them, you'd know)

Fill out this form if you're legit: https://tally.so/r/w7pJ2z

Technical Skills:

• Ability to understand and translate business requirements into design.
• Proficient in AWS infrastructure components such as S3, IAM, VPC, EC2, and Redshift.
• Experience in creating ETL jobs using Python/PySpark.
• Proficiency in creating AWS Lambda functions for event-based jobs.
• Knowledge of automating ETL processes using AWS Step Functions.
• Competence in building data warehouses and loading data into them.

Responsibilities:

• Understand business requirements and translate them into design.
• Assess AWS infrastructure needs for development work.
• Develop ETL jobs using Python/PySpark to meet requirements.
• Implement AWS Lambda for event-based tasks.
• Automate ETL processes using AWS Step Functions.
• Build data warehouses and manage data loading.
• Engage with customers and stakeholders to articulate the benefits of proposed solutions and frameworks.

Senior Staff Engineer - Delivery

Experience- 7.5-10 years

Job Location Remote (Anywhere in India)

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.

REQUIREMENTS:

• Strong background in project management, consulting, cross-group collaboration skills and technical development background.
• Strong background in Agile and Scrum master.
• Ability to convey a message in a simple and structured manner, customized to the audience and to the mode of communication.
• Fluent verbal and written language skills
• Experience in managing complex and highly technical development projects.
• Experience with technical leadership and end to end development.
• Strong understanding of technology and the ability to deep dive into a technology problem
• The ability to multitask and manage multiple projects simultaneously in a globally distributed delivery setup.
• Strong understanding of agile metrics and processes

RESPONSIBILITIES:

• Ensuring client satisfaction above all else
• Showcasing a consulting mindset by acting as a solution provider rather than an order taker
• Identifying project/service stakeholders at an early stage and working with them to ensure that the deliverables are in sync with the benefits defined in the business case.
• Planning, organizing, and monitoring the project to deliver high quality business solutions.
• Defining the scope of the project/service, managing goals, risks, issues, and resources throughout the project lifecycle.
• Mentoring and managing team members, by giving constant on the job feedback, and by providing guidance
• Ensuring project quality of work meets defined governance, process standards and best practices.
• Reporting the status of all key metrics (eg: risk, scope, schedule, quality, customer satisfaction) from inception through closure
• Assisting the account management team in responding to new project requests
• Identifying opportunities in the current engagement to cross sell or up sell Nagarro’s offerings.

Hi 

Storage Engineer –L3

·         Must have skills: HP or EMC or Netapp. HP is preferred.

Experience:  6 years - 14 years
NP: Preferred Immediate to 30 days
Location: Mumbai

Hii !!

Greetings from MNR Solutions!!

URGENT HIRING -Human Resource Business Partner

Exp-4 to 8 Yrs
No of Position-2

location-Gurgaon/Janakpuri

Qualification, Experience & Skill Requirements:

• Bachelor's degree along with an MBA in HR with experience of 4+ Years.
• Minimum 4+ years of experience in Coaching/ Leadership Training/ HRBP roles

· Innovative thinker, Self-motivator & Drive to work. Proficiency in HR ERP Tools and Microsoft Office applications.

· Expertise resolving complex employee relations issues.

· Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee relations and performance management.

• Excellent organizational skills and ability to multitask, Business Acumen / ability to understand Business.
• Excellent time and work pressure management skill, ability to prioritize, ability to work independently, high attention to detail and ability to meeting established deadlines.
• Good at detailed documentation
• Excellent communication & interpersonal skills
• Strong communication, presentation, and persuasion skills. Proven ability in stakeholder management. Enthusiastic and positive attitude
• Interpersonal skills to communicate with various types of client groups and leaders.

Key Responsibilities

· Provide day-to-day performance management guidance to line management (e.g., coaching, career development, disciplinary actions)

• Conducts weekly meetings with respective business units.
• Consults with line management, providing HR guidance when appropriate.
• Analyses trends and metrics in partnership with the HR group to develop solutions, programs, and policies.
• Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations.

· Mentor managers on employee development best practices on hiring, terminations and conflict resolution

· Conduct regular meetings with respective business leaders

· Provide guidance and input on org structuring, workforce planning and succession planning

· Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention

· Manage and resolve complex employee relations issues. Conducts effective, thorough and objective investigations. Document these discussions in detail on email.

· Assess learning needs across different teams and plan training programs to address them

· Plan, design, deliver and evaluate learning and development programs for all grades of employees

· Design and execute initiatives to communicate & inculcate vision and values across the organization

· Maintain a post-training evaluation system to ensure learning effectiveness of different programs

• Maintain Network Infrastructure - Configure, Upgrade and Troubleshoot - WAN and LAN Connectivity, Routers Firewalls, Switches, IP Telephony, Cloud and internal Servers Linux related technologies, Windows Server, SQL Server and Virtual Technologies: VMware and Microsoft VDI Systems.
• Prior experience working in an ITIL environment
• Internetworking - OSI, TCP/IP Model, Ethernet, IPv4 Subnetting.
• ACL, Security, NAT, QoS, WAN, Cloud, Automation
• IP Routing & Switching e.g., BGP, EIGRP, OSPF, RIP, RIP V2, and Multicast, Spanning Tree, VLANs, L2/L3 Switching & Routing.
• Wireless LAN technologies
• Knowledge of Networking, AD, DNS, DHCP, VPN, DNS, DHCP and GPO.
• Excellent verbal and written communication skills in English and local languages, client relation skills, including technical writing and documentation, are critical.
• Excellent listening skills.
• Ability to prioritize, schedule work and execute tasks in a high-pressure environment logically and effectively to find timely solutions.
• A deep problem solver, multitasking skill, able to think on your own and develop quick, sound solutions to complex problem.
• Taking ownership of issues through to resolution on all appropriate requests.
• Categorize and prioritize end user support requests and service requests by utilizing a customer ticketing system to track tickets and provide up-to-date status and information. Resolving tickets within the SLA which is raised from End User side supporting through floor support/Remote support & Call support.
• Ability to work with minimal supervision.
• Support Desktop Team - Configuring and troubleshooting Desktop, Laptops, Peripherals, Printers, Applications, Software applications, Windows and other Operating System.

Communicate with Web developer to better our existing website

Communicate with SEO agency to assign task to them and take reporting on weekly basis

Creating templates and send bulk emails through Mailchimp

Making posts for SMO and posting them

Maintaining different MIS for measuring the progress of digital marketing efforts

Job Types: Full-time, Permanent

MoEngage is a fast-paced startup that’s helping companies run smart marketing efforts in their effort to reach the customer. We are a leading Marketing Technology Stack provider that is helping brands redefine their customer engagement in the mobile era. Brands use MoEngage to drive long-term, personalised and context-based engagement across channels to help achieve increased customer retention as well as customer LTV. Sitting at a conflux of diverse technologies like Artificial Intelligence, Big Data, Web & Mobile platforms, MoEngage technology analyses billions of data points generated by customers and their devices, to predict customer behavior and build marketing campaigns that proactively engage users.

In just four years since inception, MoEngage is working with leading brands across e-commerce, entertainment, travel, publishing and banking domains among others. With marquee clients like Vodafone, Oyo, Airtel, McAfee, MoEngage has over 125+ paying Customers in the Enterprise & Internet companies space in India, US, South East Asia & EU. With a global presence spanning 35 countries, MoEngage has offices in San Francisco, Berlin, Jakarta, and Bengaluru.

Today, MoEngage is an industry pioneer in the space and engages more than 350M devices. This includes approximately 40B events tracked per month, 30B+ messages sent, to millions of users across the globe.

As part of the Engineering team at MoEngage, here are some things you can expect:

• Take ownership and be responsible for what you build - no micro management
• Work with A players (some of the best talent in the country), and expedite your learning curve and career growth
• Make in India and build for the world at scale of 350M active users, which no other internet company in the country has seen
• Learn together from different teams on how they scale to millions of users and billions of messages. 
• Explore the latest in topics like Data Pipeline, MongoDB, ElasticSearch, Kafka, Spark, Samza and share with the team 

and more importantly have fun while you work on scaling MoEngage.

Push team is one of the core teams at MoEngage, responsible for sending close to a billion notifications everyday to help clients engage their users better. As a member of the Push team, you will be working on developing high performance solutions to deliver personalised and context-based notifications across various channels to help achieve increased customer retention as well as customer LTV. You will also be working on designing and building features to help clients to provide customised experience for end users allowing them to have a more personalised experience at scale. Here you will have a chance to own systems and develop features end to end i.e right from inception to deployment. Though we work at scale, reliability is of utmost importance for us and we build in house solutions like Campaign Watcher & AutoBatchRunner to ensure 100% transparency and delivery of notifications

• Proven experience in handling large infrastructure and distributed systems
• Familiarity with Python related technologies and frameworks like Django or Pyramid.
• Familiarity with at least one of the cloud computing infrastructure - GCP / Azure / AWS
• Familiarity with task queue frameworks like Celery or Pika is a plus.
• Tech Stack - Python, Falcon, Elastic Search, MongoDB, AWS (SQS S3), Linux, Map Reduce