Robotics Engineer

Job Title : ServiceNow Analyst - Configuration Management Database (CMDB) & Discovery

Experience : 5+ Years

Location : Gurgaon (Onsite)

Type : Full-Time

Work Schedule : 5 Days Working

Job Summary :

We are looking for an experienced ServiceNow Analyst - to manage and optimize the Configuration Management Database (CMDB), Discovery, and Service Mapping processes.

The ideal candidate will have strong expertise in ServiceNow Discovery, infrastructure mapping, and backend integration.

Mandatory Skills : ServiceNow CMDB, ServiceNow Discovery & Service Mapping, ITSM processes, API integration, Infrastructure understanding (on-prem/cloud), Data governance, ITIL fundamentals, Troubleshooting, and Configuration management.

Key Responsibilities :

• Manage and maintain CMDB integrity and accuracy.
• Administer ServiceNow Discovery and Service Mapping tool.
• Design, deploy, and troubleshoot infrastructure mapping (on-prem/cloud).
• Implement data governance, audit, and reconciliation procedures
• Collaborate with cross-functional IT teams to resolve mapping/discovery issues.
• Generate reports, dashboards, and documentation for configuration management.

Required Skills :

• 5+ Years of experience in ServiceNow.
• 3+ Years in Discovery & Service Mapping.
• Strong understanding of CMDB, APIs, infrastructure components.
• ITIL Foundation certification preferred.
• Excellent communication and problem-solving skills.
• Experience working in agile and collaborative environments.

Position Summary

We are seeking a proactive and resourceful HR Generalist to manage day-to-day HR operations

and drive people-centric initiatives across departments. The ideal candidate will support talent

acquisition, employee engagement, policy implementation, compliance, and overall HR strategy.

Key Responsibilities

1. Recruitment & Onboarding

 Coordinate end-to-end recruitment process including job postings, screening,

interviewing, and offer roll-out.

 Facilitate smooth onboarding and induction processes for new hires.

 Work with department heads to forecast staffing needs.

2. Employee Relations & Engagement

 Act as a point of contact for employee queries, grievances, and conflict resolution.

 Drive employee engagement activities and events.

 Conduct stay interviews, pulse surveys, and exit interviews.

3. HR Operations

 Maintain and update HRIS/database for employee records.

 Prepare HR reports and dashboards (attendance, attrition, etc.).

 Manage performance appraisal processes in coordination with leadership.

4. Policy & Compliance

 Implement and ensure adherence to HR policies and labor law regulations.

 Support in drafting and revising company policies and HR manuals.

 Handle documentation, contracts, and compliance audits.

5. Training & Development

 Coordinate training programs and development plans aligned with organizational goals.

 Identify skill gaps and assist in L&D initiatives.

Key Skills & Qualifications

 Bachelor’s degree in Human Resources, Business Administration, or related field

(MBA/PGDM preferred).

 2–4 years of experience in an HR generalist or similar role.

 Strong understanding of labor laws and HR best practices.

 Proficiency with HR software/tools (e.g., Zoho People, Excel, ATS platforms).

 Excellent interpersonal, communication, and problem-solving skills.

 Ability to work independently and collaboratively in a fast-paced environment.

• Must have experience in handling bidding portals.
• Should have knowledge of email marketing and follow-up with the clients response.
• Excellent Communication skills.
• Should be able to work independently.
• Must have strong drive to results and passion for growing businesses.
• Knowledge of web and mobile applications development practices.
• Deep understanding of marketing principles.
• Excellent oral and written communication skills including presentation skills.
• Must be self-motivated and a good team player.
• Must have strong decision-making, and problem solving skills.
• Ability to provide quality leadership to Sales team.
• Shaping marketing strategy of new products.
• Marketing the Company's software products via emails, blogs, newsletters and social media.
• Develop new opportunities to increase company visibility.
• Analyse work statistics to determine project requirements, and generate business opportunities by getting new development projects for the company in the areas of web and mobile applications.
• Screen potential business deals by analyzing requirements and financials.
• Generating leads for new development projects and convert them.
• Cold calling experience will be added advantage.

Position Summary
Working with both front end interface and building the backend architecture of
Products and solutions.
Roles & Responsibilities
● Architecture, Design and Implementation of  Cloud based Software Platforms
● Development and Improvements of EVAP - Visualization and Data Analytics
platform
● Development of supporting softwares/ Internal tools for Post Processing of data
● Research & Development of new features for In-house tools & Applications
Skills:
● Proficiency in HTML 5, CSS3 , Javascript, jQuery, react.js and node.js
● Knowledge and Experience in express.js and Redux
● Basic understanding of tools like Figma/Photoshop and UI/UX designing
● Experience with REST API , GCP
● Write code that is cross-platform and cross-device compatible
Added Advantage
● Familiarity with NoSQL database like mongodb
● Familiarity with Bootstrap and Material ui
● Familiarity with unit testing with mocha,chai
● General understanding and interest in robotics, computer vision etc...
● UI/UX designing capabilities
● If you have worked in a startup before
Eligibility
● 2-5 years
Qualification
BE/M.Tech

• Product Analytics: This is the first and most obvious role of the Product Analyst. At this capacity, the Product Analyst is responsible for the development and delivery of tangible consumer benefits through the product or service of the business.
• In addition, in this capacity, the Product Analyst is also responsible for measuring and monitoring the product or service’s performance as well as presenting product-related consumer, market, and competitive intelligence.
• Product Strategy: As a member of the Product team, the Product Analyst is responsible for the development and proposal of product strategies.
• Product Management Operations: The Product Analyst also has the obligation to respond in a timely manner to all requests and inquiries for product information or changes. He also performs the initial product analysis in order to assess the need for any requested changes as well as their potential impact.
• At this capacity, the Product Analyst also undertakes financial modeling on the products or services of the business as well as of the target markets in order to bring about an understanding of the relations between the product and the target market. This information is presented to the Marketing Manager and other stakeholders, when necessary.
• Additionally, the Product Analyst produces reports and makes recommendations to the Product Manager and Product Marketing Manager to be used as guidance in decision-making pertaining to the business’s new as well as existent products.
• Initiative: In this capacity, the Product Analyst ensures that there is a good flow of communication between the Product team and other teams. The Product Analyst ensures this by actively participating in team meetings and keeping everyone up to date.
• Pricing and Development: The Product Analyst has the responsibility to monitor the market, competitor activities, as well as any price movements and make recommendations that will be used in key decision making. In this function, the Product Analyst will normally liaise with other departments such as the credit/risk in the business in order to enhance and increase the efficiency of effecting price changes in accordance with market shifts.
• Customer/Market Intelligence: The Product Analyst has the obligation to drive consumer intelligence through the development of external and internal data sources that improve the business’s understanding of the product’s market, competitor activities, and consumer activities.
• In the performance of this role, the Product Analyst develops or adopts research tools, sources, and methods that further support and contribute to the business’s product.

• Deliver high-quality virtual and in-person technical training in line with industry-recognized best practices on utilizing Public Cloud services over AWS & Azure
• Excellent knowledge about digital transformation strategies using public cloud, various architectures, benefits and case studies.  
• Hands on knowledge in implementing multi-tier applications over multiple cloud services and in a multi-cloud / Hybrid cloud environment.  
• Design high quality self-paced recorded training sessions for varied target segments - students, working professionals, and corporates.
• Continuously improve on teaching methodology to suit online model to lead to high student satisfaction.
• Develop and retain an up-to-date knowledge of current working practices.
• Carry out course monitoring and evaluation collating participants' training, assessment report at every fortnight.
• Create high quality training materials for the candidates
• Mentor other instructors/team leaders/Subject Matter Experts in the content and course delivery techniques for assigned technical courses.
• Continuously improve knowledge with necessary certifications and actively contribute in community forums

Skills & Experience

• Minimum 4 years experience on AWS or Azure as a solution architect or similar at the associate level.
• AWS certified solutions architect associate or higher
• Microsoft certified Azure administrator associate or higher  
• Excellent verbal and written communication skills.
• Excellent organizational and time-management abilities.
• Experience in building and delivering educational resources, including designing virtualized network training lab environments, administrating LMS systems for reporting, and authoring exams and self-assessment surveys.
• Experience in eLearning video development using Articulate, Camtasia, or Captivate software.

• Hands-on experience in Laravel