Revenue Operations Lead

Job Title: Account Manager – USA Market

Experience: 3–8 Years

Department: Sales

US Market experience mandatory

Any gender

Shift timing: 6 PM to 3 AM

Max CTC: 15 LPA(both position)

Inhouse desk job

Individual Contributor role

B2B SaaS Company Experience Mandatory

5 days of working from the office.

Role Overview

We are seeking a results-driven Account Manager to manage and grow client relationships in the

U.S. market, with a strong preference for candidates with experience in cloud migration services.

The ideal candidate will have a proven track record in B2B sales, account growth, and consultative selling within IT services or cloud solutions.

You will be responsible for managing existing accounts, identifying expansion opportunities, driving

revenue growth, and positioning cloud migration solutions (M365/Azure/GCP) that align with client

business objectives.

Key Responsibilities

 Manage and grow assigned accounts within the USA market.

 Act as the primary point of contact for client stakeholders.

 Identify upsell and cross-sell opportunities, particularly in:

o Cloud migration & modernization

o Infrastructure transformation

o Managed cloud services

 Drive end-to-end sales cycles from requirement gathering to deal closure.

 Collaborate with pre-sales, cloud architects, and delivery teams to craft tailored cloud migration solutions.

 Build long-term relationships with CXOs, IT Directors, and decision-makers.

 Prepare account plans, revenue forecasts, and pipeline reports.

 Meet and exceed quarterly and annual revenue targets.

 Negotiate commercial terms and manage contract renewals.

 Stay up to date with cloud trends, competitive landscape, and US market dynamics.

Required Qualifications

 3–8 years of experience in: Account management / IT services sales / technology consulting

o Handling USA clients (mandatory)

 Proven experience selling cloud solutions and/or IT services.

 Understanding of:

o M365, Azure, or Google Cloud platforms

o Cloud migration strategies (lift & shift, re-platform, re-architect)

o Application modernization & ; infrastructure services

 Strong consultative selling and negotiation skills.

 Experience managing multi-million-dollar accounts (preferred).

 Excellent communication and presentation skills.

 Ability to work in US time zones as required.

Responsibilities and Duties for CA

 To manage and review day to day operations of the accounts department.

 Calculate GST, T.D.S., Income Tax, Labour Laws etc. liability on monthly basis.

 File all statutory returns i.e. Income Tax Returns, PT return, excise return PF/ ESIC return on time.

 To maintain fund requirement and reconcile of cash and Bank books on daily basis.

 To maintain spreadsheets for monitoring and analyzing accounting data and prepare financial reports.

 To prepare table of accounts, assign entries to proper accounts to ensure proper accounting methods,

principles and policies are being followed.

 To complete and coordinate annual audits and provide recommendations for improving procedures and

systems for initiating corrective actions.

 Attend the Scrutiny and Appeals and prepare the documentation of the same.

Job Title: Customer Support Executive – Voice Process

Location: Bangalore (On-site)

Experience: 0 to 2 years

Job Type: Full-time

Job Description:

We are hiring enthusiastic and customer-focused individuals for a Customer Support – Voice Process role. If you have excellent communication skills in English and Hindi and a passion for helping people, this is the right opportunity for you!

Key Responsibilities:

• Handle inbound and outbound calls to resolve customer queries or concerns.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Understand customer issues and provide accurate and timely solutions.
• Update customer records and follow up on open tickets/cases.
• Escalate complex issues to the appropriate department when required.

Requirements:

• 0 to 2 years of experience in customer service, BPO, or a voice process role (Freshers are welcome).
• Fluent in English and Hindi – both verbal and written.
• Basic computer knowledge and typing skills.
• Ability to work in a fast-paced environment.
• Strong listening, problem-solving, and interpersonal skills.

Shift: Rotational Day Shifts (No Night Shift)

Working Days: 6 days a week (1 rotational week off)

Salary: ₹15,000 – ₹22,000/month (Based on experience and interview performance)

Location: Bangalore (Candidates must be open to work from office)

FreshersPosition: Overseas Admission Counselor

Hiring Freshers

What will you do?

As an Admission Counsellor, your main role is to assist prospective students and their

families throughout the admissions journey. This involves offering clear and comprehensive

information about our academic programs, answering a variety of questions, and guiding

applicants through each step of the application process. You will be a key resource for

helping individuals understand their options, make informed decisions, and address any

concerns. Your support will ensure that applicants feel confident and well-informed as they

take the next steps in their educational journey.

Key Responsibilities:

Admission Process: Guide students through the entire application and admission process for foreign universities. This includes explaining admission requirements, deadlines, and necessary documentation. Help students prepare their application materials, such as resumes, essays, recommendation letters, and academic transcripts.

University Selection and Shortlisting: Evaluate students' qualifications and preferences to recommend suitable universities and programs that align with their academic and career aspirations. Stay up-to-date with the latest information about universities, courses, and admission criteria.

Financial Aid and Scholarships: Inform students about available scholarships, grants, and financial aid options. Advise students on budgeting, expenses, and financial planning for their education abroad.

CRM Management: Maintain accurate and up-to-date student records and interactions in the Customer Relationship Management (CRM) system.

Counseling and Guidance: Provide tailored advice to prospective students on the program

choices, admission criteria, and career paths.

Application Assistance: Help students with filling out application forms, and collecting necessary documents, and meeting deadlines.

Follow-ups: Regularly check in with prospective students and monitor their progress through the admission process.

Record Keeping: Keep precise and current records of all interactions with prospective

students and track their application progress.

Who Can Apply?

-Candidates Who Are Available To Join Immediately

-Ready To Work From The Office

Job Benefits:

• Job security with long-term stability and growth opportunities.
• Proper training will be provided to help you excel in your role.
• Clear career growth opportunities with internal promotions.
• A supportive and positive work environment.
• Competitive salary package with performance-based incentives.
• Health and wellness programs, including insurance or fitness options.
• Work-life balance with flexible working hours or remote options (if applicable).
• Continuous learning opportunities through workshops and courses.
• Employee recognition programs to reward outstanding performance.

Working hours - 10 am - 7 pm

Responsibilities:

• Design and deliver scalable web services, APIs and backend data modules.
• Understand requirements and develop reusable code using design patterns & component architecture and write unit test cases
• Collaborate with product management and engineering teams to elicit and understand the requirements and develop solutions
• Stay current with latest tools, technology ideas and methodologies; share knowledge by clearly articulating results and ideas to key decision makers.

Required Qualifications:

• 6+ years of experience writing multithreaded programs running in Java
• Experience on Java, Spring Boot,, Apache Nifi ,  workingDocker, EKS, Azkaban, Jenkins
• Experience with Git and build tools like Gradle/Maven/SBT.
• Strong understanding of object-oriented design, data structures, algorithms, profiling, and optimization.
• Have elegant, readable, maintainable and extensible code style.
• Experience on AWS is preferable
• Knowledge on top algorithms like sorting, heap/stack, queue, search, etc.
• Familiarity with test-driven development
• Thrive in a fast-paced environment, with ability to deliver code of quality quickly.
• Attention to details. Strong communication and collaboration skills.
• BS in Computer Science or equivalent

Required Python ,R

work in handling large-scale data engineering pipelines.
Excellent verbal and written communication skills.
Proficient in PowerPoint or other presentation tools.
Ability to work quickly and accurately on multiple projects.

We are looking for a Node.js Developer who is proficient with writing API's, working with data, using AWS and capable of applying algorithms mainly machine learning-based to solve problems and create/modify features for our students. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

Responsibilities

• Integration of user-facing elements developed by front-end developers with server-side logic
• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection
• Use of algorithms to drive data analytics and features.
• Ability to use AWS to solve scale issues.