

FOUNDING YEARS LEARNING SOULUTIONS PRIVATE LIMITED
https://klay.co.inJobs at FOUNDING YEARS LEARNING SOULUTIONS PRIVATE LIMITED

We are looking for a Lead – Information Systems who can combine strong Salesforce/CRM expertise, advanced Excel skills, MIS reporting and business analytics to support data-driven decision-making.
🔹 What We’re Looking For
• Minimum 4 years of hands-on experience with CRM systems, preferably Salesforce
• Minimum 3 years of practical Salesforce experience preferred
• Advanced proficiency in Microsoft Excel, including:
Advanced formulas, Pivot Tables, Power Query, Data analysis, Automation
• Strong experience in MIS reporting, data validation, analysis and presentation of insights
• Proven experience creating and maintaining dashboards, KPI reports and management reports
• Good technical aptitude with the ability to understand business processes and convert them into effective reporting solutions
• Basic to intermediate understanding of finance and business metrics, including revenue, costs, budgeting and financial reporting concepts
• Strong analytical and problem-solving skills
• Excellent stakeholder management and communication skills
• Ability to work independently and convert data into actionable business insights
🔹 Key Responsibilities
• Manage and analyze data from Salesforce/CRM and other business systems
• Develop and maintain MIS reports, dashboards and KPI trackers
• Ensure data accuracy, validation and consistency across reports
• Analyze business data and identify trends, gaps and opportunities
• Translate business requirements into meaningful reports and dashboards
• Work closely with business and functional stakeholders to understand reporting requirements
• Support management with timely and accurate business insights and performance reports
• Identify opportunities to improve reporting processes through Excel, Power Query and automation
• Support CRM-related reporting and process improvements
🎯 Ideal Candidate
Someone who is comfortable working at the intersection of CRM + MIS + Excel + Business Analytics, and can go beyond preparing reports to explain what the data means and what action the business should take.
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