FOUNDING YEARS LEARNING SOULUTIONS PRIVATE LIMITED

Key Responsibilities

ERP Transformation Leadership

* Lead enterprise-wide ERP transformation initiatives across multiple business functions.

* Drive ERP strategy, process standardization, and digital transformation programs.

* Act as the single point of ownership for ERP implementation and business process redesign.

Business Process Analysis & Design

* Conduct stakeholder workshops to understand business requirements, challenges, and pain points.

* Analyze current-state (AS-IS) processes and design future-state (TO-BE) workflows.

* Personally create and maintain BRDs, FRSs, process flows, swimlane diagrams, and user stories.

Solution Design & Implementation

* Lead fit-gap analysis and solution design discussions.

* Define master data structures, security roles, maker-checker controls, and reporting requirements.

* Work closely with implementation partners to configure ERP solutions aligned with business requirements.

* Oversee data migration, UAT, training, and change management activities.

Governance & Stakeholder Management

* Manage project scope, timelines, risks, dependencies, and budgets.

* Partner with Finance, Operations, Technology, and Leadership teams to ensure business alignment.

* Provide regular project status updates and executive-level reporting.

* Build consensus across cross-functional stakeholders and drive timely decision-making.

🔹 Required Experience

* 10–15 years of experience in ERP, business process transformation, or enterprise transformation.

* Minimum 2 successful end-to-end ERP implementation projects.

* Proven hands-on experience creating BRDs, FRSs, process maps, workflows, and business specifications.

* Strong understanding of key enterprise business processes, including: 

* Procure-to-Pay (P2P)

* Order-to-Cash (O2C)

* Record-to-Report (R2R)

* CAPEX-to-Fixed Asset

* Revenue Recognition

* Inventory & Supply Chain Management

Ability to translate complex business requirements into scalable and practical ERP solutions.

We are looking for a Lead – Information Systems who can combine strong Salesforce/CRM expertise, advanced Excel skills, MIS reporting and business analytics to support data-driven decision-making.

🔹 What We’re Looking For

• Minimum 4 years of hands-on experience with CRM systems, preferably Salesforce

• Minimum 3 years of practical Salesforce experience preferred

• Advanced proficiency in Microsoft Excel, including:

Advanced formulas, Pivot Tables, Power Query, Data analysis, Automation

• Strong experience in MIS reporting, data validation, analysis and presentation of insights

• Proven experience creating and maintaining dashboards, KPI reports and management reports

• Good technical aptitude with the ability to understand business processes and convert them into effective reporting solutions

• Basic to intermediate understanding of finance and business metrics, including revenue, costs, budgeting and financial reporting concepts

• Strong analytical and problem-solving skills

• Excellent stakeholder management and communication skills

• Ability to work independently and convert data into actionable business insights

🔹 Key Responsibilities

• Manage and analyze data from Salesforce/CRM and other business systems

• Develop and maintain MIS reports, dashboards and KPI trackers

• Ensure data accuracy, validation and consistency across reports

• Analyze business data and identify trends, gaps and opportunities

• Translate business requirements into meaningful reports and dashboards

• Work closely with business and functional stakeholders to understand reporting requirements

• Support management with timely and accurate business insights and performance reports

• Identify opportunities to improve reporting processes through Excel, Power Query and automation

• Support CRM-related reporting and process improvements

🎯 Ideal Candidate

Someone who is comfortable working at the intersection of CRM + MIS + Excel + Business Analytics, and can go beyond preparing reports to explain what the data means and what action the business should take.